User Guide
Downloading the latest HP PC Hardware Diagnostics Windows version ... 44Downloading HP Hardware Diagnostics Windows by product nam
Standards ...
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1 Getting startedThis computer is a powerful tool designed to enhance your work and entertainment. Read this chapter to learn about best practices aft
More HP resourcesTo locate resources that provide product details, how-to information, and more, use this table.Resource ContentsSetup Instructions ●
2 Getting to know your computerYour computer features top-rated components. This chapter provides details about your components, where they are locate
Right sideComponent Description(1) HDMI port Connects an optional video or audio device, such as a high-denition television, any compatible digital o
Left sideComponent Description(1) Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is designed to ac
DisplayComponent Description(1) WLAN antennas* (select products only) Send and receive wireless signals to communicate with wireless local area networ
Keyboard areaTouchPadComponent Description(1) TouchPad zone Reads your nger gestures to move the pointer or activate items on the screen.NOTE: For
© Copyright 2018 HP Development Company, L.P.Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. Intel, Celeron, and P
LightsComponent Description(1) Caps lock light On: Caps lock is on, which switches the key input to all capital letters.(2) Mute light ● On: Compute
Button and speakersComponent Description(1) Power button ● When the computer is o, press the button to turn on the computer.● When the computer is on
Special keysComponent Description(1) esc key Displays system information when pressed in combination with the fn key.(2) fn key Executes specic f
Action keysAn action key performs the function indicated by the icon on the key. To determine which keys are on your product, see Special keys on page
Icon DescriptionMutes or restores speaker sound.Turns the airplane mode and wireless feature on or o.NOTE: The airplane mode key is also referred to
Component (1) HP product name (2) Product ID (3) Serial number (4) Warranty period ● Regulatory label(s)—Provide(s) regulatory information about
3 Connecting to a network Your computer can travel with you wherever you go. But even at home, you can explore the globe and access information from m
Connecting to a WLANNOTE: When you are setting up Internet access in your home, you must establish an account with an Internet service provider (ISP).
Using HP Mobile Broadband (select products only)Your HP Mobile Broadband computer has built-in support for mobile broadband service. Your new computer
NOTE: If the device requires verication, a pairing code is displayed. On the device you are adding, follow the on-screen instructions to verify that
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on
4 Enjoying entertainment featuresUse your HP computer as an entertainment hub to socialize via the camera, enjoy and manage your music, and download a
Connecting headsets WARNING! To reduce the risk of personal injury, lower the volume setting before putting on headphones, earbuds, or a headset. For
2. Connect the other end of the cable to the high-denition TV or monitor.3. Press f4 to alternate the computer screen image between four display stat
Discovering and connecting to Miracast-compatible wireless displays (select products only)To discover and connect to Miracast-compatible wireless disp
5 Navigating the screenYou can navigate the computer screen using one or more of the following methods:● Use touch gestures directly on the computer s
Two-nger pinch zoomUse the two-nger pinch zoom to zoom out or in on images or text.● Zoom out by placing two ngers apart on the TouchPad zone or to
Three-nger tap (TouchPad and Precision TouchPad)By default, the three-nger tap opens Cortana, a voice-activated virtual assistant. Tap three ngers
Three-nger swipe (TouchPad and Precision TouchPad)By default, the three-nger swipe switches between open apps and the desktop.● Swipe 3 ngers away
One-nger slide (touch screen)Use the one-nger slide to pan or scroll through lists and pages, or to move an object.● To scroll across the screen, li
6 Managing powerYour computer can operate on either battery power or external power. When the computer is running on battery power and an external pow
iv Safety warning notice
Initiating and exiting Hibernation (select products only)You can enable user-initiated Hibernation and change other power settings and timeouts using
If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try the following emergency procedures in the sequence pr
Displaying battery chargeTo view the percentage of remaining battery charge, place the mouse pointer over the Power icon .Finding battery information
Resolving a low battery levelResolving a low battery level when external power is availableConnect one of the following to the computer and to externa
● When running Disk Defragmenter on computers with internal hard drives● When performing a backup or recoveryWhen you connect the computer to external
7 Maintaining your computerIt is important to perform regular maintenance to keep your computer in optimal condition. This chapter explains how to use
Identifying HP 3D DriveGuard statusThe hard drive light on the computer changes color to show that the drive in a primary hard drive bay and/or the dr
● Dry microber cleaning cloth or a chamois (static-free cloth without oil)● Static-free cloth wipesCAUTION: Avoid strong cleaning solvents or germici
– Back up your information to an external drive.– Remove all discs and all external media cards, such as memory cards.– Turn o and then disconnect al
8 Securing your computer and informationComputer security is essential for protecting the condentiality, integrity, and availability of your informat
Processor conguration setting (select products only)IMPORTANT: Select products are congured with an Intel® Pentium® N35xx/N37xx series or a Celeron®
Setting Setup Utility (BIOS) passwordsPassword FunctionAdministrator password ● Must be entered each time you access Setup Utility (BIOS).● If you for
Using Windows Hello (select products only)On products equipped with a ngerprint reader or an infrared camera, you can use Windows Hello to sign in by
Installing software updatesHP, Windows, and third-party software installed on your computer should be regularly updated to correct security problems a
9 Using Setup Utility (BIOS)Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the
Downloading a BIOS updateCAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update onl
10 Using HP PC Hardware DiagnosticsUsing HP PC Hardware Diagnostics Windows (select products only)NOTE: Depending on the operating system preinstalled
Downloading the latest HP PC Hardware Diagnostics Windows versionTo download HP PC Hardware Diagnostics Windows, follow these steps:1. Go to http://ww
Starting HP PC Hardware Diagnostics UEFINOTE: For Windows 10 S computers, see Downloading HP PC Hardware Diagnostics UEFI to a USB ash drive on page
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only)Remote HP PC Hardware Diagnostics UEFI is a rmware (BIOS) feature that do
3. Make your customization selections.4. Select Main, and then Save Changes and Exit to save your settings.Your changes take eect when the computer r
vi Processor conguration setting (select products only)
11 Backing up, restoring, and recoveringThis chapter provides information about the following processes, which are standard procedure for most product
NOTE: If you cannot create recovery media yourself, contact support to obtain recovery discs. Go to http://www.hp.com/support, select your country or
12 SpecicationsInput powerThe power information in this section may be helpful if you plan to travel internationally with the computer.The computer o
Operating environmentFactor Metric U.S.TemperatureOperating 5°C to 35°C 41°F to 95°FNonoperating -20°C to 60°C -4°F to 140°FRelative humidity (noncond
13 Electrostatic dischargeElectrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you r
14 AccessibilityAccessibilityHP is working to weave diversity, inclusion and work/life into the fabric of our company, so it is reected in everything
HP is a founding member, and we joined to participate with other organizations to advance the eld of accessibility. This commitment supports our comp
● Assistive Technologies sorted by impairment type● Assistive Technologies sorted by product type● Assistive Technology vendors with product descripti
● United Kingdom● Australia● WorldwideUnited StatesSection 508 of the Rehabilitation Act species that agencies must identify which standards apply to
EuropeEU Mandate 376 ETSI Technical Report ETSI DTR 102 612: "Human Factors (HF); European accessibility requirements for public procurement of p
Table of contents1 Getting started ...
Useful accessibility resources and linksThe following organizations may be good resources for information about disabilities and age-related limitatio
Contacting supportNOTE: Support is in English only.● Customers who are deaf or hard of hearing that have questions about technical support or accessib
IndexAAC adapter and battery light, identifying 4accessibility 53accessibility needs assessment 54action keysairplane mode 12help 11identifying 10, 11
IMEI number 16MEID number 16HP PC Hardware Diagnostics UEFIdownloading 45starting 45using 44HP PC Hardware Diagnostics Windowsdownloading 43installing
security cable, installing 40serial number, computer 12service labels, locating 12Setup Utility (BIOS) passwords 38shipping the computer 35shutdown 28
Connecting headsets ......... 19Using
7 Maintaining your computer ..............................
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