HP LASERJET 5100LE Manuel d'utilisateur télécharger pdf (Page 199)

Q1860-90918 Chapter 7 Troubleshooting 197

22 EIO x

BUFFER OVERFLOW

alternates with

PRESS GO TO

CONTINUE

Too much data was sent to the EIO card in the specified slot (x). An improper

communications protocol might be in use.

Press [GO] to clear the message. (Data will be lost.)

Check the host configuration. If the message persists, update the EIO firmware or

replace the Jetdirect EIO card.

22 PARALLEL I/O

BUFFER OVERFLOW

alternates with

PRESS GO TO

CONTINUE

Too much data was sent to the parallel port.

Check for a loose cable connection and be sure to use a high-quality cable. (Some

non-HP parallel cables might be missing pin connections, or might otherwise not

conform to the IEEE-1284 specification.)

This error can occur if the driver you are using is not IEEE-1284 compliant. For

best results, use an HP driver that came with the printer.

Press [G

O] to clear the error message. (Data will be lost.)

If the message persists, change

PARALLEL ADV COMMUNICATION to OFF and

PARALLEL HIGHSPEED to NO in the I/O menu. Replace the formatter, if necessary.

40 EIO x BAD

TRANSMISSION

alternates with

PRESS GO TO

CONTINUE

The connection has been broken between the printer and the EIO card in the

specified slot.

Press [GO] to clear the error message and continue printing.

If the message persists, replace the EIO card, and then replace the formatter, if

necessary.

41.x

PRINTER ERROR

alternates with

PRESS GO TO

CONTINUE

A temporary printing error occurred because of electrical noise or an unexpected

event.

Press [GO]. The page that contains the error will automatically be reprinted.

For regular 41.1, 41.4, and 41.9 errors, check for loose connections or other source

of electrical noise (for example, grounding problems, input power). If the problem

persists, replace the dc controller, and then replace the formatter, if necessary.

For regular 41.2 errors (unexpected beam detect error), check the connections

between the dc controller and the laser/scanner. If the problem persists, replace

the laser/scanner, and then replace the dc controller, if necessary.

For regular 41.3 errors, see 41.3 UNEXPECTED PAPER SIZE on page 197.

For regular 41.5 errors (media feed error):

1. Check for correct operation of PS402 (top-of-page sensor) and PS403

(registration sensor) flags.

2. Paper might be arriving too soon at the registration sensor (PS403). Check for

correct operation of the feed roller clutch (CL406) and replace it, if necessary.

3. Replace the dc controller, if necessary.

41.3 UNEXPECTED

PAPER SIZE

The paper size of the media on which you are trying to print is not the same as the

settings for the tray.

Make sure that all trays are correctly adjusted for size. The size that appears on

the front of the paper tray must match the size of media loaded in the tray. (The

printer will continue trying to print the job until the size settings are correct.)

If you are trying to print from Tray 1, make sure that the printer control panel setting

for paper size is correctly configured (see page 48).

After performing the actions above, press [G

O]. The page that contains the error

will automatically be reprinted. (Or, you might want to press [CANCEL JOB] to clear

the job from the printer’s memory.)

If the problem persists:

1. Make sure that only a single piece of media is fed into the printer. If not, make

sure that the tray settings are correct, that the media is loaded correctly, and that

high-quality media is being used.

2. If PS302 is defective, then the printer will post a 41.3 error to report narrower

paper than expected. Replace PS302.

Table 32. Printer messages

Message Explanation or recommended action

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HP LASERJET 5100LE Manuel d'utilisateur Page 199

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HP LASERJET 5100LE Manuel d'utilisateur Page 199

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