HP TouchSmart Informations techniques

HP TouchSmart tm2 Notebook PCMaintenance and Service Guide

Category Description 2048-MB total system memory (2048 MB × 1; 1024 MB × 2, dual-channel) 1024-MB total system memory (1024 MB × 1)Hard drives ● Sup

92 Chapter 6 Specifications ENWW

7 Backup and recoveryRecovery after a system failure is as complete as your most current backup. HP recommends thatyou create recovery discs immediate

Creating recovery discsHP recommends that you create recovery discs to be sure that you can restore your system to itsoriginal factory state if you ex

Backing up your informationAs you add new software and data files, you should back up your system on a regular basis tomaintain a reasonably current b

Using Windows Backup and RestoreTo create a backup using Windows Backup and Restore, follow these steps:NOTE: Be sure that the computer is connected t

Restore to a previous date and timeTo revert to a restore point (created at a previous date and time), when the computer was functioningoptimally, fol

Recovering from the dedicated recovery partition (select models only)NOTE: Computers with an SSD may not have a recovery partition. If the computer do

8 Connector pin assignmentsAudio-in (microphone)Pin Signal1 Audio signal in2 Audio signal in3 GroundAudio-out (headphone)Pin Signal1 Audio out, left c

External monitorPin Signal1 Red analog2 Green analog3 Blue analog4 Not connected5 Ground6 Ground analog7 Ground analog8 Ground analog9+5 VDC10 Ground1

HDMIPin Signal Pin Signal1 TMDS data 2+ 11 TMDS clock shield2 TMDS data 2 shield 12 TMDS clock-3 TMDS data 2- 13 CEC4 TMDS data 1+ 14 No connect5 TMDS

Category Description Intel Centrino Wireless-N 1000 802.11b/g 1x2 WiFi Adapter Intel Centrino Wireless-N 1000 802.11b/g 1x2 WiFi Adapter + Bluetooth

RJ-45 (network)Pin Signal1 Transmit +2 Transmit -3Receive +4Unused5Unused6Receive -7Unused8UnusedUniversal Serial BusPin Signal1+5 VDC2Data3 Data +4 G

9 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC, or from

Requirements for specific countries and regionsCountry/region Accredited agency Applicable note numberAustralia EANSW 1Austria OVE 1Belgium CEBC 1Cana

10 RecyclingBatteryWhen a battery has reached the end of its useful life, do not dispose of the battery in generalhousehold waste. Follow the local la

Perform the following steps:1. Remove all screw covers (1) and screws (2) that secure the display bezel to the displayassembly.2. Lift up and out on t

4. Disconnect all display panel cables (1) from the display inverter and remove the inverter 2.5. Remove all screws (1) that secure the display panel

10. Remove the display panel frame (2) from the display panel.11. Remove the screws (1) that secure the backlight cover to the display panel.12. Lift

15. Remove the backlight cables (1) from the clip (2) in the display panel.16. Turn the display panel upside down.17. Remove the backlight frame from

19. Disconnect the display cable (1) from the LCD panel.20. Remove the screws (2) that secure the LCD panel to the display rear panel.21. Release the

IndexAAC adapter, spare partnumbers 24, 25action keys 6administrator password 82antenna, location 5, 9applications key, Windows 6audio, product descri

Category Description Hard drive Memory module Optical drive RTC battery WLAN module WWAN module4 Chapter 1 Product description ENWW

feetlocations 38spare part number 19, 38fingerprint reader 11fn key 6front components 9Ggraphics, product description 1grounding equipment andmethods

power switch boardremoval 61spare part number 19, 28, 61power-on password 82processor, product description 1product descriptionaudio 2chipset 1diskett

114 Index ENWW

2 External component identificationTop componentsDisplay componentsItem Component Function(1) WWAN antennas (2)* (select models only) Send and receive

Item Component Function(7) Convertible hinge Swivels the display and converts the computer fromtraditional notebook mode to slate mode or from slatemo

LightsItem Component Description(1) Caps lock light White: Caps lock is on.(2) Mute light Amber: Computer sound is off.(3) Wireless light ● White: An

TouchPad componentsItem Component Function(1) TouchPad off indicator To turn the TouchPad zone on and off, quickly double-tap the TouchPad off indicat

Front componentsItem Component Function(1) Vent Enables airflow to cool internal components.NOTE: The computer fan starts up automatically tocool inte

Item Component Function(4) Audio-out (headphone) jack/Audio-in (microphone) jack Produces sound when connected to optional poweredstereo speakers, hea

Right-side componentsItem Component Function(1) Fingerprint reader (select models only) Allows a fingerprint logon to Windows instead of apassword log

© Copyright 2010 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice

Item Component Function(6) Wireless button Turns the wireless feature on or off, but does notestablish a wireless connection.NOTE: A wireless network

Bottom componentsItem Component Function(1) Battery release latch Releases the battery from the battery bay.(2) Battery bay Holds the battery and cont

14 Chapter 2 External component identification ENWW

3 Illustrated parts catalogService tagWhen ordering parts or requesting information, provide the computer serial number and modeldescription provided

16 Chapter 3 Illustrated parts catalog ENWW

Computer major componentsENWW Computer major components 17

Item Description Spare part number(1) Display assembly 12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera,microphones, fingerp

Item Description Spare part number Plastics Kit 592971-001(4a) Display hinge cover(4b) Memory module compartment cover (includes 2 captive screws, se

Item Description Spare part number 248-MB 598856-001 1024-MB 598859-001(18) WLAN module Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter: ●For use in Canad

Item Description Spare part number Broadcom 4312G 802.11b/g WiFi Adapter for use in Afghanistan, Albania, Algeria,Andorra, Angola, Antigua and Barbud

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on

Plastics KitItem Description Spare part number Plastics Kit 592971-001(1) Display hinge cover(2) Memory module compartment cover (includes 2 captive

Mass storage devicesItem Description Spare part number(1) Hard drive (includes hard drive bracket and Mylar cover) 500-GB, 7200-rpm 584381-001 320-GB,

Miscellaneous partsDescription Spare part numberAC adapter65-W PFC AC adapter 463958-00165-W RC/V AC adapter 577170-001HP protective sleeve 598207-001

Sequential part number listingSpare partnumberDescription371693-001 Wired headset with volume control430958-001 Wireless laser mouse463958-001 65-W PF

Spare partnumberDescription580101-002 Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra,Angola, Antigua and

Spare partnumberDescription584136-001 System board equipped with UMA graphics subsystem and Intel Celeron DC SU2300 1.20-GHz processor(800-MHz FSB, 1-

Spare partnumberDescription584382-001 Hard Drive Hardware Kit (includes hard drive bracket, Mylar cover, and hard drive screws)584383-001 DVD±RW and C

Spare partnumberDescription598859-001 2048-MB memory module (PC3, 1066-MHz)599092-001 1024-MB memory module (PC3, 1066-MHz)ENWW Sequential part number

30 Chapter 3 Illustrated parts catalog ENWW

4 Removal and replacement proceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and re

iv Safety warning notice ENWW

Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locationsduring the reassembly process. Impr

Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:● To avoid hand contact, transport pr

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.● When seated, wear a wrist strap

Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 56 screws, in 6 different sizes, that mu

ENWW Component replacement procedures 37

Computer feetThe computer feet are adhesive-backed rubber pads. There are four computer feet that adhere to thecomputer base enclosure. The feet (1) o

BatteryDescription Spare part number6-cell, 62-Wh, 2.8-Ah, Li-ion battery 586021-001Before disassembling the computer, follow these steps:1. Shut down

PenDescription Spare part numberPen 593028-001Before removing the pen, follow these steps:1. Shut down the computer. If you are unsure whether the com

Hard driveNOTE: The hard drive spare part kit includes a hard drive bracket, hard drive connector, and Mylarcover.Description Spare part number500-GB,

Table of contents1 Product description ...

3. Lift the rear edge of the hard drive cover, and then swing it up and forward.4. Remove the hard drive cover.NOTE: The hard drive cover is included

8. Lift the shield (2) straight up to remove it from the hard drive.Reverse this procedure to reassemble and install the hard drive.ENWW Component rep

WWAN moduleDescription Spare part numberHSPA EV-DO WWAN module 531993-001Before removing the WWAN module, follow these steps:1. Shut down the computer

2. Remove the two Phillips PM2.0×4.0 screws that secure the WWAN module to the system board.(The edge of the module opposite the slot rises away from

3. Pull the WWAN module away from the slot at an angle and remove it.Reverse this procedure to install the WWAN module.46 Chapter 4 Removal and repl

Memory moduleDescription Spare part number4096-MB (DDR3, PC3, 1066-MHz) 599092-0012048-MB (DDR3, PC3, 1066-MHz) 598856-0011024-MB (DDR3, PC3, 1066-MHz

3. Lift the left side of the cover, and then swing it up and to the right.4. Remove the memory module compartment cover.NOTE: The memory module compar

6. Grasp the edge of the memory module, and gently pull it out of the memory module slot.Reverse this procedure to install a memory module.ENWW Compon

WLAN moduleDescription Spare part numberAtheros 9285G 802.11b/g/n 1x1 WiFi Adapter:● For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S

Before removing the WLAN module, follow these steps:1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnth

Equipment guidelines ... 35Component replacement procedures ...

2. Remove the two Phillips PM2.0×4.0 screws that secure the WLAN module to the system board.(The edge of the module opposite the slot rises away from

3. Pull the WLAN module away from the slot at an angle and remove it.Reverse this procedure to install a WLAN module.ENWW Component replacement proced

RTC batteryDescription Spare part numberRTC battery (includes cable and 2-sided tape) 592965-001Before removing the RTC battery, follow these steps:1.

Top coverDescription Spare part numberTop cover (includes TouchPad and TouchPad cable, caps lock light board and cable, and topcover bumper pads)59296

3. Remove the two Phillips PM2.0×4.0 screws in the battery bay that secure the top cover to thecomputer.4. Turn the computer right-side up, with the f

KeyboardNOTE: The keyboard spare part kit includes a cable and 2 retention clips.Country or region Spare part number Country or region Spare part numb

3. Remove the two retention clips (2) by sliding them toward the back of the top cover.4. Turn the top cover right-side up, with the front toward you.

Pen holder and eject assemblyDescription Spare part numberPen holder and eject assembly 592972-001Before removing the pen holder and eject assembly, f

Bluetooth moduleNOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. TheBluetooth module cable is available using spar

Power switch boardDescription Spare part numberPower switch board (includes cable) 592968-001Before removing the power switch board, follow these step

Hard drive specifications ... 89Blu-r

Display assemblyDescription Spare part number12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera, microphones,fingerprint reader

2. Remove the two Phillips PM2.0×4.0 screws that secure the display hinge cover to the computer.3. Turn the computer display-side up, with the rear pa

9. Release the WLAN antenna cables (3) from the opening in the system board.10. Release the grounding tape (1) that grounds the webcamera cable to the

13. Disconnect the display panel cable (2) from the system board.14. Release the tape (1) that secures the WWAN antenna cables to the system board.15.

18. Lift the display assembly (2) straight up and remove it.Reverse this procedure to install the display assembly.66 Chapter 4 Removal and replacem

System boardNOTE: The system board spare part kit includes replacement thermal material.Description Spare part numberEquipped with discrete graphics s

When replacing the system board, be sure that the following components are removed from thedefective system board and installed on the replacement sys

5. Release the power connector (3) from the base enclosure.6. Use the hard drive connector (1) to lift the right side of the system board (2) until it

Reverse this procedure to install the system board.70 Chapter 4 Removal and replacement procedures ENWW

Power connector and cableDescription Spare part numberPower connector and cable 592967-001Before removing the power connector and cable, follow these

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FanDescription Spare part numberFan 592970-001NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the rightside an

4. Remove the fan (3).Reverse this procedure to install the fan.ENWW Component replacement procedures 73

Heat sinkNOTE: The heat sink spare part kit includes replacement thermal material.Description Spare part numberFor use only with computer models equip

3. Remove the heat sink (2).NOTE: Steps 4 and 5 apply only to computer models equipped with a UMA graphicssubsystem. See steps 2 and 3 for heat sink r

NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and thesystem board each time the heat sink is removed. Therm

Reverse this procedure to install the heat sink.ENWW Component replacement procedures 77

USB/Card Reader boardDescription Spare part numberUSB/Card Reader board 592948-001Before removing the USB/Card Reader board, follow these steps:1. Shu

5 Setup Utility (BIOS)Starting Setup UtilitySetup Utility is a ROM-based information and customization utility that can be used even when yourWindows

Using Setup UtilityChanging the language of Setup UtilityThe following procedure explains how to change the language of Setup Utility. If Setup Utilit

Display system informationThe following procedure explains how to display system information in Setup Utility. If Setup Utility isnot open, begin at s

1 Product descriptionCategory DescriptionProduct Name HP TouchSmart tm2 Notebook PCProcessors Intel™ Core™2 SU9600 1.60-GHz processor, 3-MB L2 cache,

Exiting Setup UtilityYou can exit Setup Utility with or without saving changes.● To exit Setup Utility and save your changes from the current session:

System Configuration menuSelect To do thisLanguage Change the Setup Utility language.Virtualization Technology (select models only) Enable/disable the

Updating the BIOSUpdated versions of the BIOS may be available on the HP Web site.Most BIOS updates on the HP Web site are packaged in compressed file

To download a BIOS update:1. Access the page on the HP Web site that provides software for your computer:Select Start > Help and Support > Maint

86 Chapter 5 Setup Utility (BIOS) ENWW

6 SpecificationsComputer specifications Metric U.S.DimensionsDepth 30.40 cm 11.97 inWidth 22.30 cm 8.76 inHeight (front to back) 2.63 to 3.96 mm 1.04

12.1-inch display specifications Metric U.S.DimensionsHeight 16.9 cm 6.7 inWidth 26.2 cm 10.3 inDiagonal 30.8 cm 12.1 inNumber of colors Up to 16.8 mi

Hard drive specifications 500-GB* 320-GB* 250-GB* 160-GB*DimensionsHeight 9.5 mm 9.5 mm 9.5 mm 9.5 mmWidth 70 mm 70 mm 70 mm 70 mmWeight 101 g 101 g 1

Blu-ray ROM DVD±RW SuperMulti Double-Layer DrivespecificationsApplicable disc Read Write BD-ROM, BD-ROM-DL, BD-R,BD-R-DL, BD-RE, BD-RE-DL,DVD-ROM, DV

DVD±RW and CD-RW SuperMulti Double-Layer ComboDrive specificationsApplicable disc Read Write CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CDROM, CD-ROM XA,MIXED