Hp Designjet T1120 Printer series Manuel d'utilisateur Page 161
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General advice
When you have any print-quality problem:
●
To achieve the best performance from your printer, use only genuine manufacturer's supplies and
accessories, whose reliability and performance have been thoroughly tested to give trouble-free
performance and best-quality prints. For details of recommended papers, see
Order paper
on page 136.
●
Make sure that the paper type selected in the front panel is the same as the paper type loaded into
the printer. To check this, use the View loaded paper key
on the front panel. At the same time,
check that the paper type has been calibrated. Also make sure that the paper type selected in your
software is the same as the paper type loaded into the printer.
CAUTION: If you have the wrong paper type selected, you could experience poor print quality
and incorrect colors, and perhaps even damage to the printheads.
●
Check that you are using the most appropriate print-quality settings for your purposes (see
Printing on page 55). You are likely to see lower print quality if you have moved the print-quality
slider to the 'Speed' end of the scale, or set the custom quality level to Fast.
●
Check that your environmental conditions (temperature, humidity) are in the recommended range.
See
Environmental specifications on page 192.
●
Check that your ink cartridges and printheads have not passed their expiration dates: see
Maintain
the ink cartridges on page 130.
Print quality troubleshooting wizard
The Print Quality Troubleshooting Wizard can help with the following problems:
●
Horizontal lines across the image (banding)
●
The whole image is blurry or grainy
●
Lines are too thick, too thin or missing
●
Colors are inaccurate
To start the wizard:
●
From the HP Printer Utility for Windows: go to the Support tab, and select Print quality
troubleshooting.
●
From the HP Printer Utility for Mac OS: select Support, then Print quality troubleshooting.
●
From the Mac OS Print dialog: go to the Services panel, select Device Maintenance, then
select Print quality troubleshooting from the list of maintenance tasks.
●
From the Embedded Web Server: go to the Support tab, select Troubleshooting, then select
Print quality troubleshooting.
152 Chapter 15 Troubleshooting print-quality issues ENWW
Print-quality issues
- HP Designjet T1120 1
- Using your printer 1
- Table of contents 4
- 1 Introduction 10
- Using this guide 11
- Safety precautions 11
- HP Start-Up Kit 11
- Troubleshooting 12
- Glossary 12
- Warnings and Cautions 12
- Introduction 13
- Front view 14
- The front panel 15
- Printer software 17
- 2 Installing the software 20
- Installing the software 21
- Connect to a network (Mac OS) 23
- TCP/IP connection 25
- Sharing the printer 27
- 3 Setting up the printer 30
- Handle paper conflicts 31
- Turn nesting on and off 31
- Setting up the printer 32
- Turn alerts on and off 33
- Require account ID 34
- 4 Personalizing the printer 36
- Turn the printer on and off 37
- Access the HP Printer Utility 38
- Change the sleep mode setting 39
- Turn the buzzer on and off 39
- Configure network settings 40
- Personal settings 41
- 5 Paper handling 42
- Paper handling 44
- Easy loading procedure 48
- Paper menu procedure 50
- Unload a roll 55
- Load a single sheet 56
- Unload a single sheet 59
- Paper profiles 60
- Print on loaded paper 61
- Maintain paper 61
- Change the drying time 61
- Feed and cut the paper 62
- 6Printing 64
- Create a print job 65
- Select print quality 66
- Select paper size 66
- Select margins options 67
- Print with shortcuts 68
- Rescale a print 69
- Preview a print 70
- Print a draft 70
- High-quality printing 71
- Print in gray shades 72
- Print with no margins 72
- Print with crop lines 73
- Use paper economically 73
- Nest jobs to save roll paper 73
- What pages can be nested? 74
- Use ink economically 75
- 7 Color management 76
- How colors are represented 77
- Color calibration 77
- Color management options 78
- Printer emulation 79
- Color adjustment options 80
- Printing in grayscale 81
- Color management 81
- Color emulation 82
- Submit Job options 83
- Printing PANTONE swatch books 84
- 8 Practical printing examples 88
- Using Adobe Acrobat 89
- Print a project 92
- Using AutoCAD 94
- Using printer emulation 98
- Print a presentation 99
- Printing examples 100
- Using Adobe Photoshop 103
- Using PowerPoint 107
- Using Project 108
- Using Excel 110
- 9 Job queue management 112
- Job queue page 113
- Job preview 113
- Turn off the job queue 114
- Identify a job in the queue 114
- Prioritize a job in the queue 115
- Delete a job from the queue 115
- Job status messages 115
- Remove a hold 116
- Job queue 117
- Printer usage 118
- Ink and printheads 122
- About the ink cartridges 123
- Remove an ink cartridge 124
- Insert an ink cartridge 125
- About the printheads 126
- Check the printhead status 127
- Remove a printhead 127
- Insert a printhead 130
- 12 Maintaining the printer 134
- Check printer status 135
- Replace the cutter 135
- Maintaining the printer 136
- Maintain the ink cartridges 139
- Move or store the printer 139
- Update the firmware 140
- Update the software 141
- Printer maintenance kits 141
- Secure Disk Erase 141
- 13 Accessories 144
- Order ink supplies 145
- Order paper 145
- Accessories 146
- Order accessories 148
- Jetdirect print server 149
- Paper issues 150
- Unsuccessful sheet load 152
- Paper loading error messages 152
- Glossy paper 153
- Matte Paper 153
- HP Banners with Tyvek® 154
- The paper has jammed 155
- The cutter does not cut well 158
- Recalibrate the paper advance 158
- Return to default calibration 159
- Print-quality issues 160
- General advice 161
- Lines are discontinuous 164
- Lines are blurred 165
- Line lengths are inaccurate 166
- The paper is not flat 167
- Ink marks on the paper 168
- White spots on the print 170
- Colors are inaccurate 170
- Colors are fading 171
- The image is clipped 171
- The Image Diagnostics Print 172
- Corrective action 174
- If you still have a problem 175
- Ink system issues 176
- Ink cartridge status messages 177
- Cannot insert a printhead 177
- Clean the printheads 178
- Align the printheads 181
- Printhead status messages 183
- General printer issues 184
- The printer does not print 185
- The printer seems slow 185
- Automatic file system check 187
- QuarkXpress 188
- Printer alerts 189
- 18 Front-panel error messages 190
- Front-panel errors 191
- 19 HP Customer Care 192
- HP Professional Services 193
- HP Instant Support 194
- HP Proactive Support 194
- Contact HP Support 195
- HP Customer Care 196
- 20 Printer specifications 198
- Functional specifications 199
- Physical specifications 200
- Memory specifications 200
- Power specifications 200
- Ecological specifications 200
- Environmental specifications 201
- Acoustic specifications 201
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