Hp SAN Manuel d'utilisateur télécharger pdf (Page 59)

B Error codes

This chapter discusses the error codes that may be displayed while using SAN Visibility software.

Troubleshooting the error codes

Table 6 discusses the error codes and troubleshooting information.

Table 6 Error codes and troubleshooting

TroubleshootingPossible CauseDescriptionError Code

From your Desktop, select Start

> Control Panel > Administrative

Tools > Services, and look for

HPSanVisibilityDataCollector

service. Right click, and start the

service.

SAN Visibility data collector component runs

as Windows service. Error occurs if the service

is not running.

Data collector service (HPSanVis-

ibilityDataCollector) is not run-

ning

101

Enter the valid data in the man-

datory fields. For example: Read

Community is required while

discovering an FC switch. If read

community is not given and you

try to discover the switch, you

receive the message: “Read

Community is required”

This error occurs if the mandatory data fields

are empty.

Missing data102

Enter a valid IP address.

IP addresses starting and ending with zero are

not valid.

IP address is invalid103

Enter the valid login and pass-

word before performing subnet

search. Or, you can select the

individual switch and update the

Switch Settings tab.

Brocade switches for data collection, or when

discovering connected switches. This error oc-

curs if any of these fields are blank.

Some of the Brocade switches

for which you want to collect

data have blank login or pass-

word

104

Provide valid SMTP server name

or IP address.

This error occurs if you are testing an SMTP

server, which is not a valid SMTP server. Test

process does not differentiate between a valid

non-SMTP server and a non-existent server.

Server: <server-name> is not

responding to the SMTP request,

this may not be a valid SMTP

server

105

Provide a valid configuration file.

This error occurs if you are trying to open a

configuration file which is not created by the

SAN Visibility software.

Invalid Configuration file106

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