Hp ProLiant DL320 G3 Server Manuel d'utilisateur Page 76
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Noté. / 5. Basé sur avis des utilisateurs
76 HP ProLiant DL320 Generation 3 Server User Guide
5. Disconnect any peripheral devices not required for testing (any devices not
necessary to power up the server). Do not disconnect the printer if you want
to use it to print error messages.
6. Collect all tools and utilities, such as a Torx screwdriver, loopback adapters,
ESD wrist strap, and software utilities, necessary to troubleshoot the
problem.
– You must have the appropriate Health Drivers and Management Agents
installed on the server.
NOTE: To verify the server configuration, connect to the System
Management homepage and select Version Control Agent. The VCA
gives you a list of names and versions of all installed HP drivers,
Management Agents, and utilities, and whether they are up to date.
– HP recommends you have access to the SmartStart CD for value-added
software and drivers required during the troubleshooting process.
– HP recommends you have access to the server documentation
("Environmental specifications" on page 107
) for server-specific
information.
Symptom information
Before troubleshooting a server problem, collect the following information:
• What events preceded the failure? After which steps does the problem occur?
• What has been changed between the time the server was working and now?
• Did you recently add or remove hardware or software? If so, did you
remember to change the appropriate settings in the server setup utility, if
necessary?
• Has the server exhibited problem symptoms for a period of time?
• If the problem occurs randomly, what is the duration or frequency?
To answer these questions, the following information may be useful:
• Run HP Insight Diagnostics (on page 64
) and use the survey page to view the
current configuration or to compare it to previous configurations.
• Refer to your hardware and software records for information.
- User Guide 1
- Audience assumptions 2
- Contents 3
- Front panel components 7
- Front panel LEDs and buttons 8
- Rear panel components 10
- Rear panel LEDs and buttons 11
- System board components 12
- System maintenance switch 13
- System board LEDs 14
- Internal USB connector 17
- Fan module location 18
- Server operations 19
- Preparation procedures 20
- Removing the access panel 21
- Installing the access panel 22
- Server operations 23 23
- Removing the fan assembly 25
- Installing the fan assembly 26
- Server setup 27
- Rack planning resources 28
- Optimum environment 29
- Temperature requirements 30
- Power requirements 31
- Rack warnings 32
- Installing hardware options 33
- Server setup 35 35
- Registering the server 36
- Introduction 37
- Memory options 37
- DIMM installation guidelines 38
- Installing DIMMs 38
- Hard drive options 39
- Removing a hard drive blank 40
- Hard drive guidelines 40
- Installing a SATA hard drive 40
- Server cabling 47
- SATA cable routing 48
- SCSI cable routing 49
- Configuration tools 51
- HP ROM-Based Setup Utility 53
- Array Configuration Utility 54
- Management tools 56
- Automatic Server Recovery 57
- ROMPaq utility 57
- Erase Utility 59
- Management Agents 60
- HP Systems Insight Manager 60
- Redundant ROM support 61
- Diagnostic tools 63
- Array Diagnostic Utility 64
- HP Insight Diagnostics 64
- Integrated Management Log 64
- Keeping the system current 65
- Resource Paqs 66
- ProLiant Support Packs 66
- Care Pack 67
- Battery replacement 69
- 5. Remove the battery 70
- Troubleshooting 71
- Important safety information 72
- Warnings and cautions 73
- Troubleshooting 75 75
- Symptom information 76
- Service notifications 77
- Loose connections 77
- Diagnostic steps 77
- Start diagnosis flowchart 78
- Troubleshooting 79 79
- General diagnosis flowchart 80
- Troubleshooting 81 81
- Power-on problems flowchart 82
- Troubleshooting 83 83
- POST problems flowchart 85
- OS boot problems flowchart 87
- Troubleshooting 89 89
- Troubleshooting 91 91
- Other information resources 93
- Electrostatic discharge 95
- FCC rating label 98
- Class A equipment 98
- Class B equipment 99
- Modifications 100
- Mouse compliance statement 100
- Japanese notice 102
- BSMI notice 102
- Korean notice A&B 103
- Laser compliance 103
- Battery replacement notice 104
- Server specifications 107
- Specification 108
- Technical support 109
- Customer self repair 110
- Acronyms and abbreviations 111
- Wake-on LAN 115
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