Hp ProLiant ML570 G4 Server Manuel d'utilisateur

HP ProLiant ML570 Generation 4 Server User Guide March 2006 (First Edition) Part Number 406862-001

Component identification 10 Rear panel LEDs and buttons Item Description Status 1 UID LED Blue = Activated Flashing blue = System remotely ma

Troubleshooting 100 Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents (on pa

Troubleshooting 101 Possible causes: • Improperly seated or faulty internal or external component • Unsupported component installed • Redundancy f

Troubleshooting 102 POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in th

Electrostatic discharge 103 Electrostatic discharge In this section Preventing electrostatic discharge...

Regulatory compliance notices 104 Regulatory compliance notices In this section Regulatory compliance identification numbers...

Regulatory compliance notices 105 Class A equipment This equipment has been tested and found to comply with the limits for a Class A digital device,

Regulatory compliance notices 106 Modifications The FCC requires the user to be notified that any changes or modifications made to this device that

Regulatory compliance notices 107 Disposal of waste equipment by users in private households in the European Union This symbol on the product or o

Regulatory compliance notices 108 Korean notice Class A equipment Class B equipment Laser compliance This product may be provided with an optical

Regulatory compliance notices 109 • Do not attempt to recharge the battery. • Do not expose the battery to temperatures higher than 60°C (140°F).

Component identification 11 System board components Item Description 1 PCI Express x4 slot 10 2 PCI Express x4 slot 9 3 PCI Express x4 slot

Specifications 110 Specifications In this section Server specifications...

Specifications 111 Specification Value Relative humidity (noncondensing)** Operating 10% to 90% Non-operating 5% to 95% * All temperature ratings

Technical support 112 Technical support In this section Before you contact HP...

Technical support 113 Customer self repair HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for

Technical support 114 doivent être retournées dans l'emballage fourni. Si vous ne retournez pas la pièce défectueuse, HP se réserve le droit de

Technical support 115 HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das

Technical support 116 Customer Self Repair Veel onderdelen in HP producten zijn door de klant zelf te repareren, waardoor de reparatieduur tot een m

Technical support 117 ser feita mediante uma taxa adicional. Se precisar de auxílio, entre em contato com o Centro de suporte técnico da HP para que

Technical support 118

Technical support 119

Component identification 12 Item Description 26 Processor socket 2 27 Fan board signal connector 28 Fan board power connector 29 Processor socke

Acronyms and abbreviations 120 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility AMP Advanced Memory Protection ASR A

Acronyms and abbreviations 121 ORCA Option ROM Configuration for Arrays PCI Express peripheral component interconnect express PCI-X peripheral com

Acronyms and abbreviations 122 USB universal serial bus VCA Version Control Agent WOL Wake-on LAN

Index 123 A access panel 27 ACU (Array Configuration Utility) 81 ADU (Array Diagnostic Utility) 84 Advanced Memory Protection mode, selecting

Index 124 flash ROM 82 flowcharts 91, 92, 97, 98 front panel buttons 8 front panel components 7 front panel LEDs 8 G general diagnosis flow

Index 125 power supply LEDs 20 powering down 23 powering up 23 preparation procedures 90 problem diagnosis 87 processors 38 ProLiant Supp

Component identification 13 NMI switch The NMI switch allows administrators to perform a memory dump before performing a hard reset. Crash dump anal

Component identification 14 System board LEDs and Systems Insight Display codes In normal operations, all the LEDs are off unless one of the compone

Component identification 15 Code Component Status A0 Pre POST code Standby mode P5 Power supply No power from the power supply _5 Power backpl

Component identification 16 SAS and SATA hard drive LEDs Item Description 1 Fault/ID LED (amber/blue) 2 Online LED (green) SAS and SATA har

Component identification 17 Online/Activity LED (green) Fault/UID LED (amber/blue) Interpretation Off Steadily amber A critical fault condition has

Component identification 18 Item Description Status 3 Locking switch — 4 Removable Green = OK to remove the board Off = Do not remove if the syst

Component identification 19 Item Description Status 14 Board status LED Off = Power off - memory board locking switch not engaged or invalid memor

© Copyright 2006 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties

Component identification 20 DIMM slots Item Description 1 DIMM slot 1, PC2-3200R 2 DIMM slot 2, PC2-3200R 3 DIMM slot 3, PC2-3200R 4 DIM

Component identification 21 Item Description 2 Failure LED (primary power supply) 3 Power LED (redundant power supply) 4 Failure LED (redundant p

Component identification 22 Hot-plug fan LEDs Status Green = Operating normally Amber = Failed Off = No power

Operations 23 Operations In this section Power up the server...

Operations 24 2. Extend the server on the rack rails until the server rail-release latches engage. NOTE: The release latches will lock into place

Operations 25 Unlock and remove the tower bezel Tower servers have a bezel that must be unlocked and opened before accessing the hard drive cage, dis

Operations 26 3. Remove the tower bezel if necessary. Remove the rack bezel The rack bezel must remain installed during normal server operations. T

Operations 27 5. Pull the rack bezel away from the chassis. Remove the access panel WARNING: To reduce the risk of personal injury from hot surf

Setup 28 Setup In this section Optional installation services ...

Setup 29 For more information on Care Packs, refer to the HP website (http://www.hp.com/hps/carepack/servers/cp_proliant.html). Rack planning resour

Contents 3 Contents Component identification...

Setup 30 CAUTION: If a third-party rack is used, observe the following additional requirements to ensure adequate airflow and to prevent damage to

Setup 31 Furthermore, you must be sure that all power distribution devices used in the installation, such as branch wiring and receptacles, are liste

Setup 32 CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in

Setup 33 Setting up a tower server Follow these steps to set up a tower model server. If you are going to install the server into a rack, refer to th

Setup 34 Item Description 21 Mouse connector 22 Video connector 23 Serial connector 2. Connect the power cord to the power supply. 3. Open the pow

Setup 35 WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors i

Setup 36 4. Snap the tab into place to secure the power cord. 5. Connect the power cord to the AC power source. WARNING: To reduce the risk of e

Setup 37 • SmartStart assisted installation—Insert the SmartStart CD into the CD-ROM drive and reboot the server. • Manual installation—Insert the

Hardware options installation 38 Hardware options installation In this section Processor option...

Hardware options installation 39 4. Remove the processor air baffle. 5. Unlock the processor retaining bracket. 6. Open the processor retaining b

Contents 4 Configuring the memory... 53

Hardware options installation 40 CAUTION: Failure to completely open the processor locking lever prevents the processor from seating during instal

Hardware options installation 41 NOTE: Your heatsink may appear different than shown. 10. Close and lock the processor retaining bracket.

Hardware options installation 42 11. Release and remove the PPM hold-down. 12. Install the PPM. IMPORTANT: Always install a PPM when you install

Hardware options installation 43 Memory options This server supports up to four memory boards. Each memory board contains six DIMM slots for a total

Hardware options installation 44 • The system can be configured for any AMP mode in RBSU. RBSU displays a warning message if the selected AMP mode is

Hardware options installation 45 • If multiple hot-add operations are performed, allow one board insertion operation to complete (as indicated by the

Hardware options installation 46 After installing DIMMs, use RBSU to configure the system for online spare memory support. Hot-plug mirrored memory

Hardware options installation 47 Hot-plug RAID memory Hot-plug RAID memory (RAID memory) provides a similar level of memory protection as mirrored me

Hardware options installation 48 Advanced Memory Protection Mode Hot-Replace Supported Hot-Add Supported Advanced ECC X Online Spare Memory H

Hardware options installation 49 4. Unlock the memory board locking switch. CAUTION: Do not attempt to unlock the memory board in an operational s

Contents 5 HP Instant Support Enterprise Edition... 84 K

Hardware options installation 50 • Install a DIMM. 8. Align the memory board with the memory slot and memory board guide clips. 9. Install the mem

Hardware options installation 51 Removing and installing a memory board (non-hot-plug) NOTE: The ProLiant ML570 G3/G4 memory board operates at dif

Hardware options installation 52 • Remove a DIMM. • Install a DIMM. 9. Align the memory board with the memory slot and the memory board guide cli

Hardware options installation 53 11. Move the locking switch to the locked position. 12. Configure the memory ("Configuring the memory" o

Hardware options installation 54 7. Once the memory has been tested, re-enable POST Speed Up for faster system boot, if desired. ROM-based diagnosti

Hardware options installation 55 Installing a hot-plug SAS or SATA hard drive 1. Remove the SAS or SATA hard drive blank. 2. Prepare the hard driv

Hardware options installation 56 3. Install the hard drive. 4. Determine the status of the hard drive from the hot-plug SAS hard drive LED combinat

Hardware options installation 57 Drive options Optical drives The standard configuration for this server is one DVD drive (in the right drive bay) an

Hardware options installation 58 Removable media devices A half-height SCSI tape drive or a half-height USB tape drive may be installed in the remova

Hardware options installation 59 6. Remove the center wall. 7. Remove all memory boards ("Removing and installing a memory board (hot-plug)&qu

Contents 6 Technical support... 11

Hardware options installation 60 10. Remove the system board. 11. Remove the tape drive blank ("Unlock and remove the tower bezel" on pag

Hardware options installation 61 d. Repeat for the right plastic clip. 14. Connect the power cable from the server to the tape drive. 15. Connect

Hardware options installation 62 23. Install the processor air baffle ("Processor option" on page 38). 24. Install the access panel. (&quo

Hardware options installation 63 2. Install the redundant hot-plug power supply. 3. Connect the power cord to the redundant power supply. 4. Secur

Hardware options installation 64 2. Remove the access panel (on page 27). 3. Install fans 1, 3 and 5. NOTE: Any hot-plug fan provided in the redu

Hardware options installation 65 3. Remove the failed hot-plug fan. 4. Install a new hot-plug fan ("Installing hot-plug fans" on page 63)

Hardware options installation 66 Slot Expansion card type Capable speed 9 PCI Express x4 10 PCI Express x4 *HP recommends that cards with spee

Hardware options installation 67 5. Open the retaining clip and unlock the PCI slot release lever. 6. Install the expansion board. 7. Lock the PCI

Hardware options installation 68 The tower-to-rack conversion kit includes: • Rack rail assemblies • Server rails • Cable management arm bracket •

Hardware options installation 69 2. Remove the three T-15 Torx screws from each of the four casters and remove the casters. Removing the tower cove

Component identification 7 Component identification In this section Front panel components ...

Hardware options installation 70 2. Remove the front fan cage. 3. Remove the tower bezel retaining clips from the front panel. 4. Remove the medi

Hardware options installation 71 b. Install six 6-32 Torx T-15 screws (three per side) into the corresponding holes on the rack bezel. 8. Install t

Hardware options installation 72 Removing the cable management arm Pull the release pin and slide the cable management arm out from the inner rail.

Hardware options installation 73 3. Remove the server from the rack. 4. Place the server on a flat, level surface with the access panel facing down.

Hardware options installation 74 Installing the casters Use a T-15 Torx screwdriver to install the three T-15 Torx screws into each of the four caste

Hardware options installation 75 7. Connect all cables ("Rear panel components" on page 9). 8. Power up the server (on page 23).

Cabling 76 Cabling In this section Storage device cabling guidelines...

Cabling 77 SAS cabling Video connector cabling

Cabling 78 Battery-backed write cache cabling

Software and configuration utilities 79 Software and configuration utilities In this section Configuration tools...

Component identification 8 Item Description 5 Tape drive blank 6 SAS hard drives Front panel LEDs and buttons Item Description Status 1 UI

Software and configuration utilities 80 For more information, and to download the SmartStart Scripting Toolkit, refer to the HP website (http://www.

Software and configuration utilities 81 Array Configuration Utility ACU is a browser-based utility with the following features: • Runs as a local a

Software and configuration utilities 82 Management tools Automatic Server Recovery ASR is a feature that causes the system to restart when a catastr

Software and configuration utilities 83 HP Systems Insight Manager HP SIM is a web-based application that allows system administrators to accomplish

Software and configuration utilities 84 Diagnostic tools HP Insight Diagnostics HP Insight Diagnostics is a proactive server management tool, avail

Software and configuration utilities 85 For more information on ISEE, refer to the HP website (http://www.hp.com/hps/hardware/hw_enterprise.html). T

Software and configuration utilities 86 Change control and proactive notification HP offers Change Control and Proactive Notification to notify cust

Troubleshooting 87 Troubleshooting In this section Troubleshooting resources ...

Troubleshooting 88 Important safety information Before servicing this product, read the Important Safety Information document provided with the se

Troubleshooting 89 WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling feet are extended to t

Component identification 9 Rear panel components Item Description 1 NIC 1 connector 2 NIC 2 connector 3 USB connectors 4 iLO 2 connector 5 Para

Troubleshooting 90 Prepare the server for diagnosis 1. Be sure the server is in the proper operating environment with adequate power, air conditioni

Troubleshooting 91 Troubleshooting flowcharts To effectively troubleshoot a problem, HP recommends that you start with the first flowchart in this se

Troubleshooting 92 General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of

Troubleshooting 93 Item Refer to 4 The most recent version of a particular server or option firmware is available on the following websites: • HP Su

Troubleshooting 94 Server power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber. • The ex

Troubleshooting 95 • The internal health LED is red or amber. NOTE: For the location of server LEDs and information on their statuses, refer to th

Troubleshooting 96

Troubleshooting 97 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system attemp

Troubleshooting 98 OS boot problems flowchart Symptoms: • Server does not boot a previously installed operating system • Server does not boot Sm

Troubleshooting 99 Item Refer to 1 HP ROM-Based Setup Utility User Guide (http://www.hp.com/servers/smartstart) 2 "POST problems flowchart