HP NetServerE 45 and E 50User Guide
Chapter 1 Installation Overview4Cooling Duct/CoverHookFan CablePower Supply HarnessFigure 1-2. Removing the Cooling Duct/CoverInstall Additional Memor
Chapter 1 Installation Overview5Notch90°45°Figure 1-3. Installing a SIMMInstall Additional PCI and ISA BoardsInstall all adapter boards at this time.
Chapter 1 Installation Overview68. The Tested Products List then displays. Click any product for which youwant to find information.You can identify a
Chapter 1 Installation Overview74. Insert the Navigator CD-ROM into the CD-ROM drive now, turn offpower to the NetServer, wait 10 seconds, and turn it
92 HP NetServer NavigatorContents of the HP NetServer Navigator CD-ROMBefore the HP Navigator Main Menu is displayed, you may be prompted to setthe la
Chapter 2 HP NetServer Navigator10If you have installed an ISA non-plug-and-play accessory board, you must reservesystem resources for it before you r
Chapter 2 HP NetServer Navigator11◊ Select Yes for automated NOS installation, which will guide youthrough the NOS installation, set up the hard disk
Chapter 2 HP NetServer Navigator12• For Manual NOS Installation Only: Before you perform a manual NOSinstallation, you must print out instructions and
Chapter 2 HP NetServer Navigator13◊ Execute Card Utilities: When HP Navigator finds installed boards forwhich there are additional configuration utili
iiNoticeThe information contained in this document is subject to change without notice.Hewlett-Packard makes no warranty of any kind with regard to th
Chapter 2 HP NetServer Navigator14• For Manual NOS Installation Only: Before you perform a manual NOSinstallation, you must print out instructions and
Chapter 2 HP NetServer Navigator15HP Management SolutionsHP Management Solutions is a comprehensive suite of utilities, applications, andbuilt-in feat
Chapter 2 HP NetServer Navigator16a modem connection. See the E 45 and E 50 Administrator Guide for moreinformation about Symantec's pcANYWHERE32
173 HP Information AssistantInformation Assistant OverviewThe HP NetServer Navigator CD-ROM contains the HP Information Assistant.HP Information Assis
Chapter 3 HP Information Assistant18Finding InformationInformation Assistant provides you with many ways of navigating through itstopics and locating
Chapter 3 HP Information Assistant19You can also navigate between topics using hot spots, and revisit recent topicsusing the History button. For examp
Chapter 3 HP Information Assistant20Installing from the CD-ROMTo install HP Information Assistant onto a Windows PC from the NavigatorCD-ROM, perform
214 AccessoriesInstalling AccessoriesThis chapter deals with installing those accessories not covered by theHP NetServer E 45 - E 50 Road Map. If you
Chapter 4 Accessories22IDE CablingIf you want to install an IDE hard disk, you will need to purchase an additionalIDE cable and connect it to the conn
Chapter 4 Accessories23• Likewise, if you want the device to be the slave device on the cable, set thejumper to "SL." No matter what connect
iiiContents1 Installation Overview ...1Verify Contents...
Chapter 4 Accessories2410. Install the screws that secure the drive (or the shelf or the brackets) to thechassis.11. Connect the IDE cable to the driv
Chapter 4 Accessories2510. Connect the IDE cable to the drive. If the device is the only drive on theIDE cable, connect the connector labeled "ma
Chapter 4 Accessories26required for a board spans two or more blocks shown on the screen,reserve all blocks required by the board. If the memory range
Chapter 4 Accessories27NOTE Boards may share a reserved I/O port block as long as eachboard uses a unique I/O port range within the block. No twoboard
295 TroubleshootingTroubleshooting ToolsIf you are having problems installing your HP NetServer, there are a number ofdifferent tools available for tr
Chapter 5 Troubleshooting30WARNING Before removing the cover, always disconnect the power cordand unplug telephone cables. Disconnect telephone cables
Chapter 5 Troubleshooting31If it is a hardware error, follow these steps:1. Log users off the LAN and power down the server. Remove the NetServercover
Chapter 5 Troubleshooting326. Check that the system board is fully seated in the backplane slot and thatthe retaining latch at the top of the system b
Chapter 5 Troubleshooting33If a Power-On System Hardware Test Error Message AppearsIf an error occurs during the power-on system hardware test (when t
ivTools...21Installing IDE Devices...
Chapter 5 Troubleshooting34Power-On System Hardware Test Error MessagesThere are two kinds of error messages that may prevent the NetServer frombootin
Chapter 5 Troubleshooting35System CMOSchecksum bad -run SetupPress [F2] to run Setup. Change settings as required.Choose the Exit option and save the
Chapter 5 Troubleshooting362. If the display image does not align with the screen (usually after you havechanged resolutions), use the display’s contr
Chapter 5 Troubleshooting372. Check that all SCSI devices have unique IDs. Refer to the HP NetServerE 45 - E 50 Installation Road Map or the Technical
Chapter 5 Troubleshooting385. Turn off power to the NetServer.6. Return switch 7 on the system board to the open position.7. Replace the cooling duct/
Chapter 5 Troubleshooting39BatterySystem BoardFigure 5-1. Battery on System Board4. Insert the new battery with the positive sign (+) facing out, and
41A SpecificationsThe specifications listed below can vary if you install a mass storage device inyour server that has more stringent environmental li
Appendix A Specifications42Weight and DimensionsSystem Processing Unit (SPU)Height 445 mm (17.5 in)Width 191 mm (7.5 in)Depth 451 mm (17.75 in)Weight
43B Regulatory InformationNotice for USAFCC Radio Frequency Emissions StatementsThe configuration of the server you have purchased may be in either th
vNotice for Finland: Laser Safety Statement...49Notice for Germany...
Appendix B Regulatory Information44Class A Product Statement: Warning forAccessoriesInstallation and use of a Class A accessory (such as a network int
Appendix B Regulatory Information45CAUTION Use of controls, adjustments or the performance proceduresother than those specified herein may result in h
Appendix B Regulatory Information46Notice for EU:Radio Frequency Emissions Warning for AccessoriesThis product has been found to comply with CISPR 22
Appendix B Regulatory Information47DECLARATION OF CONFORMITYper ISO/IEC Guide 22 and EN 45014Manufacturer’s Name: Hewlett-Packard CompanyManufacturer
Appendix B Regulatory Information48DECLARATION OF CONFORMITYper ISO/IEC Guide 22 and EN 45014Manufacturer’s Name: Hewlett-Packard CompanyManufacturer
Appendix B Regulatory Information49Notice for Finland: Laser Safety StatementLASERTURVALLISUUSLUOKAN 1 LASERLAITEKLASS 1 LASER APPARATHP NetServer E 4
Appendix B Regulatory Information50VORSICHT Die Verwendung von anderen Steuerungen oderEinstellungen oder das Durchführen von anderen Vorgängenals in
Appendix B Regulatory Information51For products labeled as Class BThis equipment is in the Class B category information technology equipmentbased on t
Appendix B Regulatory Information52Notice for UK: General ApprovalThe HP NetServer E45 and E50 are approved under approval number NS/G/1234/J/100003 f
53C Warranty and Software LicenseHardware Product Limited WarrantyHP warrants this hardware product against defects in materials andworkmanship, under
viD Service and Support...75System Design, Integration, and Support...
Appendix C Warranty and Software License54Third-Party Software ProductsHP does not warrant the form or content of third-party software or documentatio
Appendix C Warranty and Software License55products--whether internal to the HP NetServer system processor unit (such asnon-HP SIMMs) or external to th
Appendix C Warranty and Software License56Support purchased by Customer are used for these applications. Customer willindemnify and hold HP harmless f
Appendix C Warranty and Software License573. Loss of, or damage to, an HP NetServer in transit when Customer isresponsible for the transportation char
Appendix C Warranty and Software License58Return to HP/ResellerIf on-site warranty service is not applicable, the product must be returned to aservice
Appendix C Warranty and Software License59HP NetServer Limited Warranty CoverageWarranty Coverage PeriodsProduct Year 1 Year 2 Year 3HP NetServer L Se
Appendix C Warranty and Software License601. Consult the documentation provided with your product to assure that yoursystem features are properly conf
Appendix C Warranty and Software License61Denmark: 3929 4099Finland: 02 03 47 288France: 01 43 62 3434Germany: 0180 525 8143Ireland: 01 662 5525Italy:
Appendix C Warranty and Software License62Supplemental Warranty Service and SupportEnhanced hardware warranty services, such as after-hour or weekend
Appendix C Warranty and Software License63Under the TPA, if at the time such a product is acquired by the first consumer,that product is not of mercha
11 Installation OverviewThis chapter contains simplified setup information for your HP NetServer E 45 orE 50. For complete setup instructions, consult
Appendix C Warranty and Software License64Garantiza este producto por el término de treinta y seis meses en todas sus partesy mano de obra contra cual
Appendix C Warranty and Software License65NOTAS El consumidor podrá solicitar que se haga efectiva la garantíaante la propia casa comercial donde adqu
Appendix C Warranty and Software License66replacement. Should HP be unable to replace the media within a reasonableamount of time, Customer's alt
Appendix C Warranty and Software License67The HP Software Product License Agreement will govern all Software which isprovided to you with the exceptio
Appendix C Warranty and Software License68Transfer. Your license will automatically terminate upon any transfer of theSoftware. Upon transfer, you mus
Appendix C Warranty and Software License69HP NetServer Warranty Frequently-AskedQuestionsQ: What is the intention of the HP NetServer Warranty?A: Th
Appendix C Warranty and Software License70Q: Will adding third-party memory or disk drives void the warranty?A: Adding third-party memory or disk dr
Appendix C Warranty and Software License71Q: What is the response time for on-site warranty service?A: The standard response time for on-site warran
Appendix C Warranty and Software License72Q: What are my options if I want network or server application softwaresupport?A: Network or server applic
Appendix C Warranty and Software License73b. Establish and practice back-up procedures for your data and programsto minimize any disruptions to your b
Chapter 1 Installation Overview2Remove the CoverIf you are installing options, you will need to remove the cover. You do not needtools to remove the c
Appendix C Warranty and Software License74∗ Add-on boards or hardware∗ Third-party hardware or software∗ Operating system type and revision levelQ: H
75D Service and SupportSystem Design, Integration, and SupportThe hardware, utility software, and any operating system or environmentsoftware supplied
Appendix D Service and Support76Information and Support When You Need ItHewlett-Packard offers a complete set of support and information sources--each
Appendix D Service and Support77• Release date• Part number of the HP Navigator CD-ROM• Document numberThe status report for your specific HP Navigato
Appendix D Service and Support78The updates include the following:• Updates to your system software, such as BIOS and driver upgrades• Enhancements to
Appendix D Service and Support79HP TopTools is available on the HP Navigator CD-ROM, or at the HP internetweb site at:http://www.hp.com/netserver/prod
Appendix D Service and Support80To download HP NetServer drivers from HP via Internet FTP, enter thefollowing:ftp://ftp.hp.com/pub/serversAutomated Fa
Appendix D Service and Support81You can sign up HP for Proactive Notification by visiting the following WorldWide Web URL:http://proact.hp.com:8088/Ne
Appendix D Service and Support82If you need to print out the HP Network Operating System InstallationInstructions now, do the following:1. Restart the
Appendix D Service and Support83Please refer to Chapter 6, "Troubleshooting," for the steps to follow before callingfor service.Prior to cal
Chapter 1 Installation Overview3ReleaseLatchesCoverKey LockFigure 1-1. Unlocking and Opening the NetServer5. Remove the cooling duct/cover.◊ Unplug th
Appendix D Service and Support84For hardware repair or telephone support in Europe, contact either:• Participating Service Authorized HP Personal Comp
Appendix D Service and Support85Telephone Ordering InformationU.S.• To identify a part or manual: automated fax (800) 333-1917;voice (916) 783-0804.•
Appendix D Service and Support86Contacting HP Regional HeadquartersShould you need to contact Hewlett-Packard, check your local telephone directoryfor
Appendix D Service and Support87CompuServe also has offices and agents in the following countries:• Argentina--CompuServe S.A., Buenos Aires• Australi
89IndexAaccessoriesinstalling, 21accessory boardsISAinstalling, 5configuring, 25PCI, 9installing, 5automated FAX help system, 80Bbattery, 38BIOS, 10,
Index90status report, 76Subscription Service, 77IInformation Assistant, 16copy, 19features, 17finding information, 18getting help, 17installation, 19p
Index91troubleshooting, 36telephone support, 81TopTools, 14, 15, 78troubleshootingbasics, 29error messages, 31finding the problem, 30tools, 29UUser P
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