HP ProDesk 600 G3 Base Model Small Form Factor PC Manuel d'utilisateur Page 91
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Nonsystem disk/NTLDR missing message.
Cause Solution
The system is trying to start from the hard drive but the hard
drive may have been damaged.
▲ Perform Drive Protection System (DPS) testing in system
ROM.
System les missing or not properly installed. 1. Insert bootable media and restart the computer.
2. Boot to the windows installation media and select the
recovery option. If only a restore kit is available, then select
the File Backup Program option, and then restore the
system.
3. Install system les for the appropriate operating system.
Hard drive boot has been disabled in Computer Setup. Run the Computer Setup utility and enable the hard drive entry in
the Advanced > Boot Options list.
Bootable hard drive is not attached as rst in a multi-hard drive
conguration.
If attempting to boot from a hard drive, ensure it is attached to
the system board dark blue SATA connector.
Bootable hard drive is not listed rst in the Boot Order. Run the Computer Setup utility and select Advanced > Boot
Options and ensure the bootable hard drive is listed immediately
under the Hard Drive entry.
Computer will not boot from hard drive.
Cause Solution
The device is attached to a SATA port that has been hidden in
Computer Setup.
1. Check SATA cable connections.
2. Run the Computer Setup utility and ensure Device Available
is selected for the device's SATA port in Advanced > Port
Options.
Boot order is not correct. Run the Computer Setup utility and change boot sequence in
Advanced > Boot Options.
Hard drive is damaged. Observe if the front panel Power LED is blinking RED and if any
beeps are heard. See POST error messages and diagnostic front
panel LEDs and audible codes on page 106 to determine possible
causes for the blinking red and beep codes.
See the Worldwide Limited Warranty for terms and conditions.
Computer seems to be locked up.
Cause Solution
Program in use has stopped responding to commands. 1. Use the task manager to close programs that do not
respond.
2. Attempt the normal Windows “Shut Down” procedure. If this
fails, press the power button for four or more seconds to
turn o the power. To restart the computer, press the power
button again.
Solving hard drive problems 83
- Maintenance and Service Guide 1
- About This Book 3
- Table of contents 5
- 1 Product features 9
- Front panel components 10
- Rear panel components 11
- Serial number location 12
- 2 Illustrated parts catalog 13
- Misc parts 15
- Cables and adapters 17
- Mass storage devices 18
- Cards, boards, modules 19
- Generating static 21
- Grounding the work area 22
- Operating guidelines 23
- Routine care 23
- Cleaning the keyboard 24
- Cleaning the monitor 24
- Cleaning the mouse 24
- Service considerations 25
- SATA hard drives 26
- SATA hard drive cables 27
- SMART ATA drives 27
- Cable management 27
- Small Form Factor 28
- Access panel 29
- Front bezel 30
- Bezel blank 31
- Drive cage 33
- Description 34
- 16-GB, PC4-2400 34
- 8-GB, PC4-2400 34
- 4-GB, PC4-2400 34
- 2-GB, PC4-2400 34
- Populating DIMM sockets 35
- Installing memory modules 36
- Expansion card 37
- System board connections 41
- Drive positions 43
- Fan duct 52
- Fan sink 53
- Processor 54
- M.2 WLAN module 56
- Power supply 57
- Drive power cable 59
- Speaker 53 61
- Serial port assembly 62
- Option port 63
- System board 64
- System board callouts 66
- Antennas 67
- Antennas 61 69
- Desktop to tower orientation 70
- Computer Setup–Main 73
- Computer Setup—Security 75
- Computer Setup—Advanced 77
- Computer Setup—UEFI Drivers 81
- Safety and comfort 83
- Helpful hints 84
- Solving general problems 85
- Solving general problems 79 87
- Solving power problems 89
- Solving hard drive problems 90
- Solving display problems 93
- Solving display problems 87 95
- Solving audio problems 97
- Solving printer problems 99
- Solving Network Problems 103
- Solving Network Problems 97 105
- Solving memory problems 106
- Solving software problems 113
- Resetting the password jumper 121
- Using Windows tools 127
- Restore and recovery 128
- Guidelines 132
- Backing up your information 132
- Performing a system recovery 133
- A Battery replacement 136
- Nonvolatile memory usage 141
- Questions and answers 143
- C Power cord set requirements 145
- Country-specic requirements 146
- D Specications 147
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