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58 Troubleshooting the HP Jetdirect Print Server ENWW

Troubleshooting the HP Jetdirect

Print Server

Introduction

This chapter describes how to diagnose and correct problems

associated with the HP

Jetdirect print server.

A flowchart guides you to the correct procedures for troubleshooting

the following:

● Printer problems

● HP Jetdirect hardware installation and connection problems

● Network related problems

This chapter also helps you to understand your HP Jetdirect print

server configuration page.

To troubleshoot your HP Jetdirect print server, you may need the

following items:

● Your printer’s user guide

● Your printer's getting started guide

● The installation manuals for your print server

● The diagnostics tools and utilities provided with your network

software (such as the PCONSOLE or NWADMIN utility provided

with Novell NetWare software, or the ping command provided

with UNIX systems)

● A printer configuration page

Note Frequently asked questions about installing and

configuring HP

Jetdirect print servers can be found

at HP

online support at

http://www.hp.com/support/net_printing.

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HP 510x Guide de l'utilisateur Page 58