HP ENWW Guide de l'utilisateur Page 93
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- Table des matières
- MARQUE LIVRES
Noté. / 5. Basé sur avis des utilisateurs
Common Macintosh problems
This section lists problems that can occur when using Mac OS X.
Table 7-4 Problems with Mac OS X
The printer driver is not listed in the Print Center or Printer Setup Utility.
Cause
Solution
The printer software might not have been installed or was installed
incorrectly.
Make sure that the printer PPD is in the following hard-drive folder:
Library/Printers/PPDs/Contents/Resources/
<lang>.lproj, where <lang> is the two-letter language code for
the language that you are using. If necessary, reinstall the software.
See the Getting Started Guide for instructions.
The PostScript Printer Description (PPD) file is corrupt. Delete the PPD file from the following hard-drive folder: Library/
Printers/PPDs/Contents/Resources/<lang>.lproj,
where <lang> is the two-letter language code for the language that
you are using. Reinstall the software. See the Getting Started
Guide for instructions.
The printer name, IP address, or Rendezvous or Bonjour host name does not appear in the printer list in the Print Center or Printer
Setup Utility.
Cause
Solution
The printer might not be ready. Make sure that the cables are connected correctly, the printer is on,
and the ready light is on. If you are connecting through a USB or
Ethernet hub, try connecting directly to the computer or use a different
port.
The wrong connection type might be selected. Make sure that USB, IP Printing, or Rendezvous or Bonjour is
selected, depending on the type of connection that exists between
the printer and the computer.
The wrong printer name, IP address, or Rendezvous or Bonjour host
name is being used.
Print a configuration page to check the printer name, IP address, or
Rendezvous or Bonjour host name. Verify that the name, IP address,
or Rendezvous or Bonjour host name on the configuration page
matches the printer name, IP address, or Rendezvous or Bonjour
host name in the Print Center or Printer Setup Utility.
The interface cable might be defective or of poor quality. Replace the interface cable. Make sure to use a high-quality cable.
The printer driver does not automatically set up your selected printer in the Print Center or Printer Setup Utility.
Cause
Solution
The printer might not be ready. Make sure that the cables are connected correctly, the printer is on,
and the ready light is on. If you are connecting through a USB or
Ethernet hub, try connecting directly to the computer or use a different
port.
The printer software might not have been installed or was installed
incorrectly.
Make sure that the printer PPD is in the following hard-drive folder:
Library/Printers/PPDs/Contents/Resources/
<lang>.lproj, where <lang> is the two-letter language code for
the language that you are using. If necessary, reinstall the software.
See the Getting Started Guide for instructions.
ENWW Common Macintosh problems 83
- HP LaserJet P2015 Series 1
- Table of contents 5
- 1 Product information 11
- Product features 12
- HP LaserJet P2015n printer 13
- HP LaserJet P2015dn printer 13
- HP LaserJet P2015x printer 13
- Identify product parts 14
- ENWW Identify product parts 5 15
- 2 Control panel 17
- 3 Product software 19
- Supported operating systems 20
- Printer connections 21
- Software for Windows 23
- HP ToolboxFX 24
- Embedded Web server 24
- Software for Macintosh 25
- Table 4-1 Driver print modes 28
- Guidelines for using media 29
- Transparencies 30
- Envelopes 30
- Card stock and heavy media 31
- Card stock construction 32
- Card stock guidelines 32
- 5 Print tasks 33
- Load media 34
- Manual feed 35
- Print-quality settings 36
- Print on special media 37
- Manual two-sided printing 42
- Automatic two-sided printing 48
- Print booklets 51
- Print watermarks 52
- Cancel a print job 53
- 6 Managing and maintenance 55
- Printer information pages 56
- Set up status alerts 59
- Set up e-mail alerts 59
- Device settings 60
- Paper handling 61
- Print quality 61
- Paper types 61
- Print settings 62
- Network settings 63
- Status tab 65
- Settings tab 65
- Networking tab 65
- Replace the print cartridge 67
- Redistribute toner 69
- Clean the printer 70
- Clean the printer media path 71
- 3. Remove tray 2 76
- 9. Remove the pickup roller 79
- EconoMode 82
- 7 Problem solving 83
- Finding the solution 84
- Contact HP support 85
- Status-light patterns 86
- ENWW Status-light patterns 77 87
- ENWW Status-light patterns 79 89
- ENWW Status-light patterns 81 91
- Common Macintosh problems 93
- Media problem solving 97
- Problem Cause Solution 98
- Graphics quality 100
- Printer software problems 101
- Improve print quality 102
- Vertical lines 103
- Gray background 103
- Toner smear 103
- Misformed characters 104
- Loose toner 104
- Vertical repetitive defects 104
- Page skew 105
- Curl or wave 105
- Wrinkles or creases 105
- Toner scatter outline 106
- Clearing jams 107
- Input trays 109
- 6. Open tray 2 111
- ENWW Clearing jams 101 111
- Output bin 112
- Straight-through output path 113
- 7. Reinsert tray 2 117
- ENWW Clearing jams 107 117
- Network setup problem solving 119
- HP print cartridges 124
- DIMMs (memory or font) 125
- Test the DIMM installation 127
- Remove a DIMM 127
- 2. Open the DIMM door 128
- 5. Close the DIMM door 129
- B Service and support 131
- Hardware service 132
- Extended warranty 132
- How to contact HP 133
- C Printer specifications 135
- Environmental specifications 136
- Acoustic emissions 136
- Electrical specifications 137
- Physical specifications 139
- Memory specifications 140
- Port availability 140
- D Regulatory information 141
- FCC compliance 142
- Regulatory statements 144
- Laser statement for Finland 145
- Material restrictions 147
- European Union 147
- Material safety data sheet 148
- For more information 148
- E Warranty and licensing 149
- CB366-90951 158
Produits connexes et manuels pour PC/postes de travail HP ENWW
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