HP C30D Manuel d'utilisateur télécharger pdf (Page 58)

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101

3-6 Troubleshooting Analysis Guide (TAGs)

display?

No: Refer to Chapter 2, “TAG Cross- Reference Tables” to determine which TAG to follow,

then turn to that TAG.

Yes: Continue.

Run test prints from the upper cassette by completing the following:

• Power-on-reset the printer.

• Run test prints from the upper cassette.

Did an error code appear while running the prints?

No: Continue.

Yes: Look up the code in Chapter 2, “TAG Cross- Reference Tables” to determine which TAG

to follow, and then turn to that TAG.

Run test prints from the lower cassette by completing the following:

• Press STOP and allow the cycle to finish.

• Remove the upper cassette.

• Power-on-reset the printer.

• Run test prints from the lower cassette.

Did an error code appear while running test prints?

No: Continue.

Yes: Look up the code in Chapter 2, “TAG Cross- Reference Tables” to determine which TAG

to follow, then turn to that TAG.

Check communications by completing the following:

• Turn the printer off.

• Reinstall all communication cables.

• Reinstall the upper cassette.

• Power-on-reset the printer.

• Re-run the customer’s problem print job.

Does the job fail?

No: Continue.

Yes: Go to TAG 753: External Communications Malfunction.

Complete the following:

• Run test prints.

• Re-run the customer’s problem print job.

Does an error code appear?

No: Continue.

Yes: Look up the code in Chapter 2, “TAG Cross- Reference Tables”, then turn to TAG indi-

cated in the table.

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HP C30D Manuel d'utilisateur Page 58

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