HP ProLiant Smart Array E200 Guide de l'utilisateur

HP ProLiant DL360 Generation 5 Server User Guide Second Edition (May 2006) Part Number 406316-002

Component identification 10 Item Description 13 iLO 2 NIC connector Rear panel LEDs and buttons Item Description Status 1 iLO 2 NIC activity

Regulatory compliance notices 100 Korean notice Class A equipment Class B equipment Laser compliance This product may be provided with an optical

Regulatory compliance notices 101 • Do not attempt to recharge the battery. • Do not expose the battery to temperatures higher than 60°C (140°F).

Electrostatic discharge 102 Electrostatic discharge In this section Preventing electrostatic discharge...

Specifications 103 Specifications In this section Environmental specifications...

Specifications 104 Specification Value Rated input power 852 W BTUs per hour 2910 (at 120 VAC); 2870 (at 240 VAC) Power supply output Rated stead

Technical support 105 Technical support In this section Related documents ...

Technical support 106 Based on availability and where geography permits, CSR parts will be shipped for next business day delivery. Same day or four-

Technical support 107 assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedirà direttamente al cliente per la sos

Technical support 108 stellen. Im Falle von Customer Self Repair kommt HP für alle Kosten für die Lieferung und Rücksendung auf und bestimmt den Kur

Technical support 109 • Verplicht: Onderdelen waarvoor reparatie door de klant verplicht is. Als u HP verzoekt deze onderdelen voor u te vervangen,

Component identification 11 System board components Item Description 1 System maintenance switch (SW1) 2 NMI switch 3 FBDIMM slots (1-8

Technical support 110 Para obter mais informações sobre o programa de reparo feito pelo cliente da HP, entre em contato com o fornecedor de serviços

Technical support 111

Technical support 112

Acronyms and abbreviations 113 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility AMP Advanced Memory Protection ASR A

Acronyms and abbreviations 114 NEMA National Electrical Manufacturers Association NFPA National Fire Protection Association NIC network interface

Acronyms and abbreviations 115 RBSU ROM-Based Setup Utility SAS serial attached SCSI SATA serial ATA SDRAM synchronous dynamic RAM SFF small for

Index 116 A AC power supply 9, 11 access panel 20 ACU (Array Configuration Utility) 70 additional information 105 ADU (Array Diagnostic Utili

Index 117 G general diagnosis flowchart 84 grounding methods 102 grounding requirements 27 H hard drive bezel blanks 41 hard drive blanks 4

Index 118 power supply LEDs 12, 13 powering down 18 powering up 18, 68 PPM failure LEDs 12, 13, 15 preparation procedures 82 problem diagno

Component identification 12 System maintenance switch Position Default Function S1 Off Off = iLO 2 security is enabled. On = iLO 2 security is d

Component identification 13 To view the LEDs, access the HP Systems Insight Display (on page 18). Item Description Status 1 Online spare memor

Component identification 14 HP Systems Insight Display LED and color Internal health LED color Status Processor failure, socket X (amber) Red O

Component identification 15 SAS and SATA device numbers • Four hard drive configuration • Six hard drive configuration

Component identification 16 SAS and SATA hard drive LEDs Item Description 1 Fault/UID LED (amber/blue) 2 Online LED (green) SAS and SATA

Component identification 17 Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation Off Steadily amber A critical fault condition has

Operations 18 Operations In this section Power up the server...

Operations 19 2. Extend the display from the chassis. The display can be rotated up to 90 degrees. Extend the server from the rack NOTE: If the

© Copyright 2006 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties

Operations 20 WARNING: To reduce the risk of personal injury, be careful when pressing the server rail-release latches and sliding the server into

Operations 21 c. Lift the assembly to unseat the PCI riser boards and remove the assembly. Install the PCI riser board assembly CAUTION: To prev

Operations 22 4. Remove the air baffle. Remove the processor air baffle 1. Power down the server (on page 18). 2. Extend or remove the server fro

Operations 23 2. Extend or remove the server from the rack ("Extend the server from the rack" on page 19). 3. Remove the access panel (on

Operations 24 IMPORTANT: After installing the fan module, firmly press the top of the module connectors to ensure the connectors are seated proper

Setup 25 Setup In this section Optional installation services ...

Setup 26 Rack planning resources The rack resource kit ships with all HP branded or Compaq branded 9000, 10000, and H9 series racks. For more informa

Setup 27 Temperature requirements To ensure continued safe and reliable equipment operation, install or position the system in a well-ventilated, cli

Setup 28 or those complying with IEC 60309 are considered suitable for this purpose. Using common power outlet strips for the server is not recommend

Setup 29 If you are installing the server into a telco rack, order the appropriate option kit at the RackSolutions.com website (http://www.racksoluti

Contents 3 Contents Component identification...

Setup 30 Item Description 10 Serial connector 11 USB connector 12 USB connector 13 iLO 2 NIC connector 3. Use the strain relief clip from the serv

Setup 31 • Manual installation—Insert the operating system CD into the CD-ROM drive and reboot the server. This process may require you to obtain add

Hardware options installation 32 Hardware options installation In this section Introduction ...

Hardware options installation 33 6. Open the processor retaining latch and the processor socket retaining bracket. 7. Remove the processor socket p

Hardware options installation 34 8. If the processor has separated from the installation tool, carefully re-insert the processor in the tool. 9. Al

Hardware options installation 35 10. Press down firmly until the processor installation tool clicks and separates from the processor, and then remove

Hardware options installation 36 12. Remove the heatsink protective cover. 13. Open the heatsink retaining latches.

Hardware options installation 37 14. Install the heatsink. 15. Install the processor air baffle. 16. Install the power supply air baffle. 17. Ins

Hardware options installation 38 • FBDIMM pairs in a memory bank must have identical HP part numbers. • FBDIMMS must be populated as specified for e

Hardware options installation 39 current DRAM technology. If the current DRAM technology allows for 2-GB single-rank FBDIMMs, a dual-rank FBDIMM usin

Contents 4 Mirrored memory configuration... 39 In

Hardware options installation 40 • Banks A and B must be fully populated. • Bank A and bank B must contain FBDIMMs with identical part numbers. If i

Hardware options installation 41 • Hard drives must be SFF types. • Drives should be the same capacity to provide the greatest storage space efficie

Hardware options installation 42 Removing a hot-plug SAS or SATA hard drive CAUTION: To prevent improper cooling and thermal damage, do not operat

Hardware options installation 43 3. Install the hot-plug hard drive. 4. Determine the status of the hot-plug hard drive by observing the drive LEDs

Hardware options installation 44 CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated

Hardware options installation 45 2. Remove the power supply blank. 3. Remove the protective cover from the connector pins on the power supply. W

Hardware options installation 46 4. Install the redundant power supply into the bay until it clicks. 5. Connect the power cord to the power supply.

Hardware options installation 47 NOTE: If the expansion slot is populated with the standard PCI-X storage controller card, it should not be convert

Hardware options installation 48 5. Remove the expansion board from the slot, if installed. 6. Remove the full-length PCI Express riser board from

Hardware options installation 49 7. Install the PCI-X riser board on the riser board assembly. 8. Install a PCI-X expansion board ("Installing

Contents 5 Remote support and analysis tools...

Hardware options installation 50 • Using a PCI array controller and the HP Smart Array P400i Controller to support six hard drives (on page 62) The B

Hardware options installation 51 6. Disconnect the backplane power cable from the system board. 7. Turn the quarter-turn fasteners and lift the int

Hardware options installation 52 2. Turn the quarter-turn fasteners clockwise. Upgrading an HP Smart Array E200i Controller cache module and batter

Hardware options installation 53 7. Install the optional cache module. 8. Remove fan module 1 and 2 ("Remove and install a fan module" on

Hardware options installation 54 10. Install the HP Smart Array E200i Controller battery pack onto the HP Smart Array E200i Controller battery tray.

Hardware options installation 55 CAUTION: When routing cables, use the cable trough between fan modules 1 and 2. Be sure the cables do not interfe

Hardware options installation 56 7. Remove the existing cache module. 8. Install the optional cache module. 9. Install the HP Smart Array P400i C

Hardware options installation 57 CAUTION: When routing cables, use the cable trough between fan modules 1 and 2. Be sure the cables do not interfe

Hardware options installation 58 14. Install the HP Smart Array P400i Controller battery pack onto the HP Smart Array P400i Controller battery tray.

Hardware options installation 59 16. Connect and route the battery pack power cable to the HP Smart Array P400i Controller cache module. 17. Instal

Contents 6 Grounding methods to prevent electrostatic discharge... 102 S

Hardware options installation 60 CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or c

Hardware options installation 61 7. Disconnect the hard drive backplane power cable from the system board. 8. Turn the quarter-turn fasteners count

Hardware options installation 62 14. Slide the server into the rack. 15. Power up the server (on page 18). Using a PCI array controller and the HP

Cabling 63 Cabling In this section Cabling overview...

Cabling 64 HP Smart Array E200i Controller cabling CAUTION: When routing cables, use the cable trough between fan modules 1 and 2. Be sure the cab

Cabling 65 PCI Smart Array controller cabling CAUTION: When routing cables, use the cable trough between fan modules 1 and 2. Be sure the cables d

Cabling 66 • HP Smart Array P400i Controller battery pack cabling Multibay backplane cabling

Configuration and utilities 67 Configuration and utilities In this section Configuration tools...

Configuration and utilities 68 For more information, and to download the SmartStart Scripting Toolkit, refer to the HP website (http://www.hp.com/se

Configuration and utilities 69 Drives installed Drives used RAID level 1 1 RAID 0 2 2 RAID 1 3, 4, 5, or 6 3, 4, 5, or 6 RAID 5 More than 6

Component identification 7 Component identification In this section Front panel components ...

Configuration and utilities 70 2. Access RBSU by pressing the F9 key during power-up when the prompt is displayed in the upper right corner of the s

Configuration and utilities 71 The RDP software is the preferred method for rapid, high-volume server deployments. The RDP software integrates two p

Configuration and utilities 72 For more information about the ROMPaq utility, refer to the HP website (http://www.hp.com/servers/manage). System On

Configuration and utilities 73 Management Agents Management Agents provide the information to enable fault, performance, and configuration managemen

Configuration and utilities 74 3. Set positions 1, 5, and 6 of the system maintenance switch to On. 4. Install the access panel (on page 20). 5. P

Configuration and utilities 75 If a significant change occurs between data-gathering intervals, the Survey Utility marks the previous information an

Configuration and utilities 76 identify and prevent potential critical problems. Through remote diagnostic scripts and vital system configuration in

Configuration and utilities 77 Resource Paqs Resource Paqs are operating system-specific packages of tools, utilities, and information for HP server

Configuration and utilities 78 Care Pack HP Care Pack Services offer upgraded service levels to extend and expand standard product warranty with eas

Troubleshooting 79 Troubleshooting In this section Troubleshooting resources ...

Component identification 8 Item Description 8 Hard drive bay 3 9 Hard drive bay 2 10 Hard drive bay 1 *An optional controller is required when t

Troubleshooting 80 Important safety information Before servicing this product, read the Important Safety Information document provided with the se

Troubleshooting 81 WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling feet are extended to t

Troubleshooting 82 Prepare the server for diagnosis 1. Be sure the server is in the proper operating environment with adequate power, air conditioni

Troubleshooting 83 Troubleshooting flowcharts To effectively troubleshoot a problem, HP recommends that you start with the first flowchart in this se

Troubleshooting 84 General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of

Troubleshooting 85 Item Refer to 4 The most recent version of a particular server or option firmware is available on the following websites: • HP Su

Troubleshooting 86 Server power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber. • The ex

Troubleshooting 87 • The internal health LED is red or amber. NOTE: For the location of server LEDs and information on their statuses, refer to th

Troubleshooting 88

Troubleshooting 89 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system attemp

Component identification 9 Item Description Status 5 NIC 1 link/activity LED Green = Network link exists. Flashing green = Network link and activ

Troubleshooting 90 OS boot problems flowchart Symptoms: • Server does not boot a previously installed operating system • Server does not boot Sma

Troubleshooting 91 Item Refer to 1 HP ROM-Based Setup Utility User Guide (http://www.hp.com/servers/smartstart) 2 "POST problems flowchart

Troubleshooting 92 Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents (on pag

Troubleshooting 93 Possible causes: • Improperly seated or faulty internal or external component • Unsupported component installed • Redundancy fa

Troubleshooting 94 POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in the

System battery 95 System battery If the server no longer automatically displays the correct date and time, you may need to replace the battery that

Regulatory compliance notices 96 Regulatory compliance notices In this section Regulatory compliance identification numbers...

Regulatory compliance notices 97 Class A equipment This equipment has been tested and found to comply with the limits for a Class A digital device,

Regulatory compliance notices 98 Modifications The FCC requires the user to be notified that any changes or modifications made to this device that a

Regulatory compliance notices 99 Disposal of waste equipment by users in private households in the European Union This symbol on the product or on