Hp Insight Diagnostics Software Manuel d'utilisateur

Insight DiagnosticsUser GuideHP Part Number: 390374-007Published: October 2010Edition: 7.0

Installing from the Linux RPM Package Manager (RPM)HP Insight Diagnostics for Linux is available for use with the Linux RPM utility. The followingRPM

Figure 2-1 The Webapps tabStarting HP Insight Diagnostics for Linux Online Edition from the HP SystemManagement Homepage1. Open the browser.2. In the

3. Press Enter.Modifying browser settings on a Linux serverBoth the browser menu bar that displays the address and the menu bar directly below it must

Using the Online Edition from a command lineThe optional command line parameters are listed in Table 2-1 “Optional command lineparameters”.Table 2-1 O

Using Insight Diagnostics Commands in LinuxTo use the command line switches in Linux:1. Open a terminal window if necessary.2. Change to the /opt/hp/h

3 Using HP Insight DiagnosticsHP Insight Diagnostics contains the following primary tabs:• Survey• Diagnose• Test (available only in Offline Edition)•

Figure 3-1 Survey tab – current configurationScheduling a survey1. Click Schedule Captures.2. Select either Weekly or Monthly for the capture frequenc

Comparing configurations1. Click Compare System Configuration.2. Select a survey session from the Configuration 1 list.3. Select a survey session from

Figure 3-2 Survey tab – Compare configurationsUsing the Diagnose tabThe HP Insight Diagnostics Diagnose feature performs diagnosis on the following de

Figure 3-3 Diagnose tabIf the computer does not have any logical volumes or power supplies that are diagnosable, thefollowing message appears:System d

© Copyright 2010 Hewlett-Packard Development Company, L.P.Confidential computer software. Valid license from HP required for possession, use or copyin

5. Select the device to test:• Select the All Devices check box to test all devices.• Select the check box for one or more devices to test specific de

Figure 3-5 Test tab – Complete TestThe Status tab displays test progress. The logs, on the Log tab, display detailed test results.Running a Custom Tes

Figure 3-6 Test tab – Complete TestThe Status tab displays test progress. The logs, on the Log tab, display detailed test results.Using the Status tab

Figure 3-7 Test statusViewing offline test statusThe progress and status of offline quick, complete, or custom testing appears on the Status tabas fol

Figure 3-8 Custom test resultsThe Log tabThe Log tab includes four logs containing historical testing and diagnosis information:• Diagnosis Log displa

To save the Diagnose Log to an HTML file onto a storage device such as a USB disk or diskette,click Save.Test LogIMPORTANT: This feature is available

To find detailed information about specific error codes, see (page 28).Figure 3-10 Error LogIntegrated Management Log tabThe Integrated Management Log

• To remove all IML entries, click Clear IML. HP recommends saving the current contents ina file before clearing the log.• To save the IML Log to an H

Figure 3-12 HP Insight Diagnostics Help tabError codesIMPORTANT: This feature is available only in HP Insight Diagnostics Offline Edition.The Error Co

Test componentsIMPORTANT: This feature is available only in HP Insight Diagnostics Offline Edition.The Test Components tab provides a detailed descrip

Table of Contents1 HP Insight Diagnostics overview...7HP Insight Diagn

Uninstalling HP Insight Diagnostics Online EditionUninstalling HP Insight Diagnostics from a Windows server1. Go to Add/Remove Programs, and then sele

4 TroubleshootingTroubleshooting memoryThe memory test component can perform the following tests:• Address test–This test verifies the integrity of th

• Re-seat physical drives and controllers.• Check drive cables and connectors for any signs of damage or bent pins.IMPORTANT: To minimize downtime, HP

Support and driversFor support software, driver updates, ROM updates, product bulletins, warranty information,manuals, and email-based support, see ht

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5 HP Technical SupportFor worldwide technical support information, see the HP support website:http://www.hp.com/supportBefore contacting HP, collect t

replacement CSR part whether a defective part must be returned to HP. In cases where it isrequired to return the defective part to HP, you must ship t

A Acronyms and abbreviationsBasic Input/Output SystemBIOSComplementary Metal-Oxide SemiconductorCMOSSerial port interfaceCOMCustomer Self RepairCSRCas

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IndexAabout HP Insight Diagnosticseditions, 7Bbenefits, 7browsermodifying in Linux, 12starting from, 11Ccommand linestarting from, 13command line para

The Log tab...

disk drives and storage systems, 31memory, 31Uusing HP Insight Diagnostics, 15WWebapps, 11websites, 32customer self repair, 35HP , 32HP Subscriber&apo

List of Figures2-1 The Webapps tab...

List of Tables2-1 Optional command line parameters...136 Li

1 HP Insight Diagnostics overviewHP Insight Diagnostics editionsHP Insight Diagnostics Online Edition is a web-based application that captures hardwar

System requirementsHP Insight Diagnostics Online Edition for Windows® requires the following:• HP Advanced System Management Driver• HP System Managem

2 Getting startedInstalling the Online EditionUse the appropriate procedures for your OS environment.Removing the HP Server UtilityBefore installing t