Hp Insight Management Agents Manuel d'utilisateur

HP Insight Management Agents 9.2 UserGuideAbstractThis guide provides information about the Hewlett-Packard Insight Management Agents software, includ

Java Virtual Machine requirementsHP Web-Enabled System Management software requires Java for full functionality. At a minimum,the help system relies o

• Percent Rebuild Complete—Displays the percent complete of the resynchronization of the data.When the value reaches 100, the rebuilding process is co

• Physical Width—Displays the actual width of the data transfer bus for this device. The followingvalues are valid:◦ Narrow (8 bits)—The device suppor

• SAS Logical Drive• SAS Tape Drive• SAS Storage SystemSAS Host Bus AdapterSelect a host bus adapter entry from the Mass Storage list to display the f

◦ Missing-Was Offline—Indicates a physical drive that was located in the system and hada status of offline has been removed.◦ Solid State Disk Wear Ou

• Media Type—Indicates the type of media the physical drive is composed of. The followingvalues are valid:◦ Rotating Platters—The physical drive media

◦ Offline—The logical drive is offline and cannot be accessed by the operating system.User action may be required to bring the drive back online.◦ Unk

SAS Tape DriveSelect a SAS tape drive from the SAS host bus adapter sub-menu to display the followinginformation:• Model—Displays the model of the SAS

◦ Unknown - The Storage Agents do not recognize the status of the fan subsystem. You mayneed to upgrade your software.◦ No Fan - This storage system d

iSCSI Storage ConnectionsSelect an iSCSI Instance entry from the Storage list to display instance and portal information anda submenu containing separ

◦ IPv4z - The address is an IP version 4 address with a zone index.◦ IPv6z - The address is an IP version 6 address with a zone index.◦ DNS - The addr

Accessing on a different operating systemsTo access Insight Management Agents from a browser running on a machine not running a MicrosoftOS, complete

• Number Connections displays the number of transport protocol connections that currentlybelong to this session.• Maximum R2T displays the maximum num

• Protocol displays the transport protocol over which this connection is running. The followingvalues are valid:◦ IPv4 - The address is an IP version

Sub-system ClassificationPower SubsystemThis section displays information about the redundant power supplies. The following entries maybe displayed:•

• Used Capacity (%)—Represents the current power supply capacity which is a percentage ofits maximum capacity.• Used Capacity (W)—Represents the curre

Temperature Sensors Information• Temperature condition—Displays the current temperature condition of the system or client PC.This value can be:◦ OK—Th

Fault Tolerant Fans InformationThis section displays an entry for each of the device or system processor fans.• Fan—The number that uniquely specifies

Advanced Memory Protection (AMP)This section displays the following information about the Advanced Memory Protection sub-system.• AMP Mode Status—Disp

◦ Advanced ECC—This system can be configured for the Advanced ECC type of AdvancedMemory Protection.◦ Mirroring (deprecated)—This system can be config

◦ CPU Number—This displays the CPU number to which the memory DIMMs are installed.◦ Riser Number—This displays the riser number to which the memory DI

• Type—Displays the type of memory installed.Other—Memory type can not be determined.◦◦ Board—The value determine the memory module is permanently mou

When the System Management Homepage is launched for the first time on operating systems otherthan those from Microsoft and Linux, anonymous access to

• Cache—Displays the amount of device or client hardware cache available. For example,Cache L2: 64KB indicates 64 KB of secondary level cache between

• Bytes—Displays the number of bytes transmitted/received.• Total Packets—Displays the number of packets transmitted/received.• Unicast Packets—Displa

Power• Auxiliary Power—Displays whether or not the auxiliary power (External Power Cable and/orInternal Power Cable, which is a 30-pin cable or a 16-p

Self Test ResultsThe Self Test Results section indicates various error-status depending on the Remote Insight model.The following is the list of error

critical threshold. The bar is red if the disk space usage is above the critical threshold. The unusedspace on the volume is displayed in gray.Disk Sp

• Free Space %—Ratio of the free space available on the logical disk unit to the total usablespace provided by the selected logical disk drive.• Queue

thread that consumes cycles when no other threads are ready to run. It can be viewed as thepercentage of the sample interval spent doing useful work.

• Context Block Queue/sec—Rate per second at which the work context blocks must be placedon the FSP queue of the server to await server action.• % Tot

• Page Faults/sec—Overall rate at which the faulted pages are handled by the processor. It ismeasured in numbers of pages faulted per second. A page f

possible. Since the requests are queued by the Network Driver Interface Specification or NDISin this implementation, this length is always set to zero

Deploying the configurations to servers running NetWareIn NetWare, the webagent.INI file is located in the sys:\system\cpqmgmt\webagentdirectory and s

this count. On multi-processor machines, the maximum value of the counter is 100 % timesthe number of processors.• % Privileged CPU Time—Percentage of

• Last Reset—Displays how the last server reset was performed. The following values are possible:ASR—The last reset was performed by ASR. Check the Cr

Pager• Pager Status—Displays the status of the pager. If a modem is installed in the server and pagingis enabled, ASR can send an alarm to a pager whe

System BoardThe following information about the system board is displayed. The type of information displayedmay vary depending on the device type.• Pr

• Threads—Indicates the number of threads present in this processor• Hyper-Thread—Indicates whether hyper-threading is enabled or disabled. WhenHyper-

• xorWithFaults—The system is protected by Advanced Memory Protection in the XOR memorymode. One or more DIMM faults have been detected.• advancedEcc—

• Memory in Use—This value specifies the size of memory for this board or cartridge as seenby the OS.• Advanced Memory Protection Condition—displays t

Following information is displayed in the USB table:• Port—displays the USB port numbers.• Device Description—displays the device name when the USB de

NOTE: A slot number of "system" in the device, or “embedded” in the client workstation, refersto slot zero.System SummaryHP System Insight M

• Monitor Serial Number—Displays the serial number for the monitor. Use this number foridentification purposes.• Monitor Manufacture Date—Displays the

NOTE: The Security Alert dialog box shown is specific to Internet Explorer. However,Netscape 4.0 and later is supported as well.NOTE: If you want to i

• Part Number• Spare Part Number• Firmware Revision• Max Power Output• Current Power Output• Intake Temperature• Exhaust Temperature• StatusServer Enc

• Location• PresentEnclosure Network Connector• Name• Model• Serial Number• Part Number• Spare Part Number• Firmware Revision• Type• Location• Present

◦ SystemUpTime◦ TotalThreads• CPQ_ServerAccessPermissionErrors◦◦ ContextBlockQueueRate◦ GrantedAccessErrors◦ LogonErrors◦ ServerSessions◦ SessionsErro

• CPQ_CacheCopyReadHitsPercent◦◦ CopyReadRate• CPQ_PhysicalDiskCurrentDiskQueueLength◦◦ DiskBytesPersec◦ DiskQueueLength◦ DiskReadBytesPersec◦ DiskRea

• CPQ_Tcp (CPQ_Tcpv4 for Windows Server 2003)ConnectionFailures◦◦ ConnectionsActive◦ ConnectionsEstablished◦ SegmentsRate◦ SegmentsRetransmitRate• CPQ

• ASR Extended Memory Parity Error—The system detected a data error in extended memoryfollowing a reset because an ASR timeout.• ASR Memory Parity Err

• NMI-System Concurrency Error—A potential error condition was detected within the DataFlow Manager, resulting in a system failure.• NMI-Uncorrectable

IMPORTANT: To be able to mark log entries as corrected, agents must have sets enabled andthe SNMP Community string must be correct.IMPORTANT: The Moni

3 Subsystem specific to a NetWare operating systemOperating system overviewHP now provides operating system management for NetWare environments. The N

• System Time—The date and time kept by this server.• Up Time—The time (in hundredths of a second) since this server was last restarted.• User Count—T

NOTE: If you have enabled anonymous access, then you can access the System ManagementHomepage displays without asking for any credentials locally.NOTE

User Information pageThe User Information page lists all user accounts in this file server. Users in the table might or mightnot be logged in at the t

Table 3-4 Available status conditionsAudit connection recordedNeed security changeDS audit connection recordedMacStationLogout in progressConnection a

• TimeOffset—In the format of +/- XX:XX:XX (hour:minute:second). To do a set, modify the valuein the predefined format in the text field, and click SE

4 CR3500 RAID Array SCSI controllerMass storage RAID ArrayThis section displays RAID array information. Five banners appear in this section.RAID array

Physical Drive status• The following conditions are valid:• On Line—The drive attached to this channel is a fully-functional member of this RAID set.•

I/O response over the RAID set creation. A rate above 50 puts a higher priority on the RAIDset creation at the expense of I/O activity.• Cache Size—Di

External Expansion CabinetThis section displays the External Expansion Cabinet information. The following conditions arevalid:• Power Supply Status—Di

5 Support and other resourcesInformation to collect before contacting HPBe sure to have the following information available before you contact HP:• So

HP authorized resellersFor the name of the nearest HP authorized reseller, see the following sources:• In the United States, see the HP U.S. service l

Term A term or phrase that is defined in the body text of the document,not in a glossary.User input Indicates commands and text that you type exactly

• Management processor – Integrated Lights Out• Data source• Switch to List view• Switch to Icon view• Legend• RefreshUserThe User field displays the

A TroubleshootingInsight Management Agents for servers issuesInability to perform remote reboot on a server from the Management Console1. Load CPQAGIN

1. Select Edit Preferences>Advanced (expand)>Cache.2. Under the Compare the page in the cache to the page on the network heading, select theever

• Frame sizes are optimized for medium-sized fonts. If you switch your browser to use larger orsmaller fonts, then you must manually adjust the frame

IMPORTANT: For Windows Server 2003, Windows 2000, Windows NT, NetWare 5.1,and NetWare 6.0 (SNMP Only), enter the Monitor and Control community strings

under Configure SNMP Service. The Insight Manager community string is set in the DeviceSetup window from the management console (select Device Setup f

Load the device driver using one of the following methods:• If an HP SCSI controller is installed in the monitored system, load the correct device dri

Problems if the address 127.0.0.1 is not added to SNMP host listThe following problems occur only if the address 127.0.0.1 is not added to the SNMP ho

1. Select Operation>Hardware Setup.2. Re-select the tape drive to use. If these actions do not eliminate the error message, the tapedrive might not

Identifier when HP Systems Insight Manager performs an SNMP SET command to the NetWareserver.1. To remove the permanence of the Global Unique Identifi

GlossaryThis Glossary provides the list of all the glossary terms and their definitions.AAutomatic ServerRecovery (ASR)A server feature designed to au

Figure 4 System Management Homepage — List ViewSwitch to icon viewDisplays the System Management Homepage contents as folder icons.Figure 5 System Man

NNetWare LoadableModule (NLM)Executables that run under the Novell NetWare operating system.NetWarePeripheralArchitecture(NWPA)The goal of the NetWare

IndexAaccountsuser, 11Adapter Information Page, 152array controllers, 20ASR POST failure, 166authorized resellers, 157Bbrowserrequirements, 9CClient d

typographic conventions, 158Uupdate serviceregistering, 157User Information Page, 150Vvaluesinability to change,, 167Wwarranty, 157Web-enabled Managem

Figure 6 System Management Homepage — Status IconsRefreshClick on the Refresh link to refresh the System Management Homepage.Body frameThe body of the

• System Configuration• Version ControlFigure 7 System Management Homepage — Home tabOverall System Health StatusThe Overall System Health Status disp

© Copyright 2002, 2012 Hewlett-Packard Development Company, L.P.The information contained herein is subject to change without notice. The only warrant

The window also displays information about the following NIC components:• Embedded NIC• Integrated Lights-Out NICNICThe NIC displays information about

Settings tabThe Settings tab provides you with the ability to access the agent options and define theManagement HTTP Server security settings.Figure 8

Figure 10 System Management Homepage — SNMP & Agent Settings pageIf you make Management Agents Configuration changes, you must click the Restart A

SecurityProvides following options and also contains notes which describe the usage of the each of theoption available and also procedure to set the v

are considered less secure than certificate based trust modes. The following are the securityoptions in the Trust Mode:◦ Trust by Certificate—Sets HP

Tasks tabThe Tasks tab displays links to task-oriented pages provided by participating HP Web-EnabledSystem Management software.NOTE: If the HP Web-En

Figure 13 System Management Homepage — Webapps tabSupport tabThe Support tab contains of links to available support services like – ProLiant Essential

2 Agent informationManagement Host agentThe Management Host agent gathers data for the HP Host OS MIB. This data includes:• Server/host name and OS ve

Threshold AgentThe Threshold Agent is designed to provide support for HP Insight Manager user-defined thresholds.It also provides a generic way to set

Cluster resources groupsThe Cluster Resources Groups section displays the cluster resources by resource group. The followinginformation might appear:•

Contents1 HP Insight Management Agents for servers...9Browser requirements ...

• Address Mask—Displays the address mask used by the network in the format specified by thetransport type.• Description—Displays the text network desc

Agents might need to be updated. Select any of the devices from the submenu to display moreinformation about the devices. The following information di

◦ Failed—The disk drive has failed and must be replaced.◦ Unknown—The Storage Agents cannot determine the status of the disk drive. You mightneed to u

• Disk Type—Indicates the type of disk drive. The following values are valid:ATA—The disk is a parallel ATA disk drive.◦◦ SATA—The disk is a Serial AT

◦ Rebuilding—Indicates that the logical drive is rebuilding a physical drive. When complete,the logical drive returns to normal operation.◦ Failed—Ind

The following information displays for each controller:• Model—Displays the type of controller card.• Controller Status—Displays the array controller

◦ Different Firmware—The other controller indicates a different firmware version.◦ Different Cache—The other controller indicates a different cache si

• Daughter Board Type—Displays the type of daughter board installed on the array controller.The following values are valid:◦ Not Supported—Indicates t

◦ RAID Stack Version—lists the RAID stack version operating the B-series array controller.This value may change when upgrading or downgrading the oper

has not retained any data that may have been stored in the cache. If no data was in thecache, no data was lost. Several situations may have caused thi

User Preferences...24Tasks tab...

◦ Replace Battery—The array controller has one or more array accelerator batteries thatare failed. Cache Module operations such as Battery Backed Writ

◦ ADG Enabler Missing—Indicates that write cache operations have been temporarilydisabled. An advanced data guarding logical drive is configured but t

• Write Cache—Displays the percentage of cache memory allocated for posted write cachingor the amount of memory allocated for the write cache. If the

IMPORTANT: The Start or Stop button only displays if you are logged on as an administrator oran operator, SNMP Sets are enabled, and a SNMP Community

• Authentication Status—Displays the authentication status for this device. The following valuesare valid:◦ Authentication Passed—The physical drive h

• Current Speed—Displays the current negotiated data transfer rate for a SCSI physical drive.The possible values are:◦ Asynchronous—The negotiated dat

• Negotiated Link Rate—Displays the negotiated link rate for SAS and SATA physical drives.The possible values are:◦ 1.5 Gbps—The negotiated link rate

PathsFor multipath-capable hardware, the status and role of each data path to the physical drive isreported.• Path—Indicates the path to the physical

Identify DriveSelect the length of time to identify the physical drive from the drop-down list box and then clickthe Start button. The page automatica

Predictive IndicatorsUse the Predictive Indicators to predict when a drive, which is now operating normally, may needto be replaced.• S.M.A.R.T. Statu

Temperature Information...70Fan Information...

Problem IndicatorsUse the Problem Indicators to determine when a drive failure has occurred that may be correctablewithout replacing the drive. The Pr

1. Ensure that all system and storage system cables are intact and seated properly. You mayneed to replace cables.2. Check the physical proximity of t

• Hardware Errors—The Hardware Errors counter records the number of times that a physicalSCSI drive returned a Hardware Error status when a SCSI comma

• Recovered Read Errors—Displays the number of read errors corrected through physical driveretries. Over time, all drives produce these errors. If you

◦ Ready rebuild—Indicates that the logical drive is ready for Automatic Data Recovery. Thephysical drive that failed has been replaced, but the logica

When the status is Rebuilding one of the following values displays to indicate the progress ofthe rebuild:◦ Percent Rebuild Complete—Displays the perc

◦ RAID 60—Advanced data guarding (RAID 6) with multiple parity groups.◦ RAID 1 (ADM) - Advanced Data Mirroring—For each physical drive, there are two

Identify Drive1. Select the length of time to identify the physical drives that make up the logical drive from thedrop-down list box, and then click t

• Protocol Type—Displays the protocol used to communicate with the tape library. The followingvalues are valid:◦ Parallel SCSI—The protocol is Paralle

– Open—The door is open.– Unknown—The state of the tape library door cannot be determined. You may needto upgrade the Storage Agents.• Total Moves—Dis

Connection Information...110Sub-system Classification...

• Current Width—Displays the current negotiated data transfer width for Parallel SCSI tapedrives. The possible values are:◦ Narrow (8 bits)—The negoti

• Library Drive—Indicates whether the tape drive is included in a tape library. The followingvalues are valid:◦ Yes—The tape drive is included in a ta

• Tape Drive Heads Need Cleaning—Indicates whether the tape drive need to be cleaned. Toclean the tape heads, insert a cleaning tape into the drive an

◦ Unknown—The Storage Agents do not recognize the status of the fan subsystem. Youmay need to upgrade your software.◦ No Fan—This storage system does

• Duplex Option—Displays the duplex option installed in this storage system. The followingvalues are possible:◦ Duplex Top—This storage system is the

• Snapshot Resource Volumes• Fibre Channel Switch Information• RAID Array Storage Systems• External Storage ConnectionsStorage System InformationSelec

◦ 1 Port Ultra320 SCSI Module - A 1 Port Ultra320 SCSI I/O Module is installed.◦ Unknown - The Storage Agents cannot determine the IO module type for

◦ Manual - The preferred path for each logical drive is manually configured by the storagesystem administrator.◦ Unknown - The Storage Agents cannot d

• Drive Bays displays the number of bays on this storage system backplane.• Temperature Status displays the current temperature status of the storage

◦ Duplex Bottom - This is the bottom portion of a duplexed storage system.◦ Unknown - The Storage Agents are unable to determine if this storage syste

General I/O Devices...136Diskette Drives...

Temperature InformationThis information is not available for all types of storage systems.• Description displays the description of the temperature se

Array Controller InformationThis section displays the following information about array controllers that are installed in a storagesystem.• Model disp

◦ Backup - This duplexed array controller is the backup controller.◦ Unknown - Indicates that the Storage Agents are unable to determine the role of t

◦ Permanently Disabled - operations have been permanently disabled. Check the ArrayAccelerator Error Code for the monitored item to determine why the

• Serial Number displays the serial number of the accelerator board. Use this value to furtheridentify the cache controller.• Error Code displays the

◦ Redundant Low Battery - Cache operations are temporarily disabled. The redundantcontroller has insufficient cache battery power.◦ Redundant Size Mis

Select any of the physical drives from the Mass Storage submenu to display more information aboutthe drive. The following information can be displayed

NOTE: A value of Unknown indicates that the agents are unable to determine this informationfrom the physical drive.• Current Width displays the curren

• Drive Type indicates the type of physical drive. The following values are valid:SCSI - The physical drive is a parallel SCSI drive.◦◦ SATA - The phy

◦ Ready for rebuild - The logical drive is ready for Automatic Data Recovery. The physicaldrive that failed has been replaced, but the logical drive i

CR3500 Shared Storage system...155Environment Monitoring Unit...

information is distributed across all of the drives. If a failure is detected, the Drive ArrayController rebuilds the data using the data guard inform

IMPORTANT: The Start or Stop button will only be displayed if you are logged on as anadministrator or an operator, SNMP Sets are enabled, and a SNMP C

◦ Resource Volume Obsolete and Failed - The snapshot resource volume is obsolete andfailed.◦ Unknown - The Storage Agents were unable to determine the

Fibre Channel Switch InformationThe fibre channel switch information includes the name, location, storage system slot, world widenode name, world wide

RAID Array Storage SystemsSelect the RAID Array Storage Systems item from the Mass Storage submenu to display the followinginformation for each storag

• Firmware Version indicates the version of firmware for this controller.• Option ROM Version indicates the version of the option ROM for this control

libraries, CD libraries, scanners, optical drives, WORM drives, and so on. The following itemsmight be displayed depending on the type of controller:•

• Firmware Version—Displays the SCSI controller’s BIOS firmware version number. Thisinformation is not available for all SCSI controllers.• Bus Width—

The following information is a list of device types and the information displayed for all SCSI devices:• Device Type—Identifies the type of SCSI devic

• Serial Number—Displays the unit serial number for the library. It can be used for identificationpurposes.• Firmware Version—Displays the firmware re

1 HP Insight Management Agents for serversThe HP System Management Homepage version 8.25 and later acts as the Web server for theManagement Agents. Fo

◦ Not supported—Indicates that the library cannot detect or report hot-swap status.◦ Unknown—The hot-swap status of the tape library cannot be determi

• Library Drive—Indicates whether the tape drive is included in a tape library. The followingvalues are valid:◦ Yes—The tape drive is included in a ta

• Cleaning Tape Needs Replacement—Indicates the cleaning tape associated with the autoloaderis at the end of the tape. If the cleaning tape is at the

Storage systemsSelect a storage system item from the SCSI controller submenu to display the following informationabout ProLiant Storage Systems.• Box

• Backplane Speed—Displays the speed of the storage system backplane. The following valuesare possible:◦ Ultra3—The storage system is capable of Ultra

◦ Missing was Failed—A physical drive that was located in the system and had a status offailed has been removed.◦ Missing was Predictive Failure—A phy

Drive indicatorsSelect a SCSI physical drive from the SCSI controller submenu to display information on actionsto take when a SCSI physical drive is n

• Failure Indicator—Use this utility to determine the cause of failure for a failed drive. If the drivehas failed and this counter is non-zero, replac

number of errors is counted from the time shown in the Service Hours item in the SCSI PhysicalDrive section.Having a large number of retry corrected e

◦ Recovering—The logical drive is using Interim Recovery Mode. In Interim Recovery Mode,at least one physical drive has failed, but the logical drive’