Hp Insight Diagnostics Software Manuel d'utilisateur télécharger pdf (Page 36)

replacement CSR part whether a defective part must be returned to HP. In cases where it is

required to return the defective part to HP, you must ship the defective part back to HP within

a defined period of time, normally five (5) business days. The defective part must be returned

with the associated documentation in the provided shipping material. Failure to return the

defective part may result in HP billing you for the replacement. With a customer self repair, HP

will pay all shipping and part return costs and determine the courier/carrier to be used.

For more information about the HP Customer Self Repair program, contact your local service

provider. For the North American program, refer to the HP website at http://www.hp.com/go/

selfrepair.

36 HP Technical Support

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Hp Insight Diagnostics Software Manuel d'utilisateur Page 36