Hp Insight Management Agents Manuel d'utilisateur

HP Insight Management Agents 8.70User GuideAbstractThis guide provides information about the Hewlett-Packard Insight Management Agents software, inclu

IMPORTANT: For the HP Insight Management Agents to work properly, configure the followingbrowser options:• Enable Java• Enable JavaScript• Accept all

• Primary Controller IP Address displays the management IP address for the storage box primarycontroller.• Connection Status displays the drive box co

◦ Stream◦ Transmission Control• Address Type displays the type of Internet Protocol address. The following values are valid:IPv4 - The address is an I

• Maximum Burst displays the maximum number of bytes which can be sent within a singlesequence of Data-In or Data-Out PDUs.• Number Connections displa

Connection Information• Connection State displays the current state of this connection, from an iSCSI negotiation pointof view. The following values a

◦ noDigest◦ crc32cSub-system ClassificationPower SubsystemThis section displays information about the redundant power supplies. The following entries

• Max Capacity—Represents the maximum capacity of the power supply in watts.• Model—Represents the power supply model name.• Voltage—Represents the In

Temperature Sensors Information• Temperature condition—Displays the current temperature condition of the system or client PC.This value can be:◦ OK—Th

◦ Failed—A non-redundant fan has failed. The device shuts down automatically to preventdamage to hardware or data loss. Replace the fan.◦ Unknown—You

Advanced Memory Protection (AMP)This section displays the following information about the Advanced Memory Protection sub-system.• AMP Mode Status—Disp

◦ Online Spare—This system can be configured for Online Spare Advanced MemoryProtection.◦ LockStep—This system can be configured for LockStep Advanced

Accessing on a different operating systemsTo access Insight Management Agents from a browser running on a machine not running a MicrosoftOS, complete

◦ Unlock Error—The board or cartridge is unlocked when it should not be. Be sure that theboard of cartridge is locked.◦ Configuration Error—The board

◦ RIMM◦ SRIMM◦ DDR2 FB-DIMM◦ DDR3 FB-DIMM◦ Size - Displays the Size of the memory Module in Mega Bytes◦ Technology - Displays the technology of Memory

Management ProcessorIntegrated Lights-Out (iLO) NICThe NIC section displays the following information about the NIC in the iLO. Not all fields aresupp

• iLO Security Override Switch—Displays the Integrated Lights-Out security state. The iLOSecurity Override Switch field is supported only in case of I

Modem", "External Port", "External Modem", "External Direct Connect," or "External XonXoff".The tables ma

• CPLD• SRAM• EEPROM• I2C• Boot Block• Thread Initialization• Rack Infrastructure• Reset Integrated Lights-Out (iLO)The Reset Remote Insight button is

Creating ThresholdsTo create a threshold, select the gray threshold indicator with the left mouse button, holding thebutton down and dragging the indi

mode to access operating system services.) This counter displays the average busy time as apercentage of the sample time.• % Privileged CPU Time—Perce

counter counts ready threads only, not threads that are running. A sustained processor queueof greater than two threads generally indicates processor

• Pages Input/sec—Number of pages read from disk to resolve hard page faults. Hard pagefaults occur when a process requires code or data that is not i

When the System Management Homepage is launched for the first time on operating systems otherthan those from Microsoft and Linux, anonymous access to

• Cache Copy Reads/sec—Frequency of reads from pages of the file system cache that involvea memory copy of the data from the cache to the application&

Physical Disks• Volume—Name of the physical drive for which statistical information is gathered.• Queue Length—Average number of both read and write r

The system processor bar graphs display the percentage of total possible system processor utilizationover the specified period of time. A bar graph is

recovery process after a fault occurs. If the timeout period is set too low on a heavily utilizedserver, the timeout could occur before the software s

SecurityThe Security section displays each of the following security parameters as either Enabled or Disabledfor the selected device:• Serial Port Con

CPUsThe following information about each processor in the system is available in this window. Thisinformation may vary depending on device type.• Proc

Advanced Memory ProtectionThis section displays the following information about the Advanced Memory Protection sub-system.• Advanced Memory Protection

• Online Spare Memory— A single spare bank of memory is set-aside at boot time. If enoughECC errors occur, the spare memory is activated and the memor

General I/O DevicesThis section displays information about the following I/O devices:• Diskette Drives—This section lists and describes the device dis

– Synch DRAM (Synchronous DRAM)– UnknownSystem Resources• This section lists the resources in use by the device or client workstation in the following

Deploying the configurations to servers running NetWareIn NetWare, the webagent.INI file is located in the sys:\system\cpqmgmt\webagentdirectory and s

• Serial Number displays physical the serial number of the device or client system board. Usethis for identification and registration purposes. N/A ap

• Next Enclosure Serial Number• Address• Redundant• Load State• Input Power Type• Maximum Power• Enclosure Power Supplies• Condition• Power Supply• Se

• Part Number• Spare Part Number• Position (Slot Number)• Height \ Width \ Depth• Number of Bays Occupied• Enclosure Fuses• Condition• Fuse• Location•

Subclasses:• CPQ_SystemContextSwitchRate◦◦ CpqQueueLength◦ Processes◦ RegistryUsage◦ SystemUpTime◦ TotalThreads• CPQ_ServerAccessPermissionErrors◦◦ Co

• CPQ_CacheCopyReadHitsPercent◦◦ CopyReadRate• CPQ_PhysicalDiskCurrentDiskQueueLength◦◦ DiskBytesPersec◦ DiskQueueLength◦ DiskReadBytesPersec◦ DiskRea

◦ SegmentsRate◦ SegmentsRetransmitRate• CPQ_ProcessCpuTimePercent◦◦ PageFaultRate◦ PageFileBytes◦ PrivateBytes◦ PrivelegedTimePercent◦ Process◦ Thread

• ASR Timeout NMI—The server has generated an ASR NMI because the ASR timer has notbeen refreshed. This generally indicates a driver has not relinquis

• Server Manager Failure—An error occurred in the server interface with the Server Manager.• UPS A/C Line Failure/Shutdown or Battery Low—The device h

Remote-Insight Board event logThe Event Log section displays the list of events stored in the Remote-Insight Board event log. Auser with the appropria

3 Subsystem specific to a NetWare operating systemOperating system overviewHP now provides operating system management for NetWare environments. The N

NOTE: The Security Alert dialog box shown is specific to Internet Explorer. However,Netscape 4.0 and later is supported as well.NOTE: If you want to i

• Directory Tree—The name of the NetWare directory services tree containing this server. Onlythe operator and administrator have the right to retrieve

User Information pageThe User Information page lists all user accounts in this file server. Users in the table might or mightnot be logged in at the t

• Status (sortable)—A value that represents the login status of the user. A user can have multiplestatuses at the same time. A status can be one of th

• Boolean—The OFF and ON radio buttons are used to set the Boolean type parameter. Clickthe radio button to select either OFF or ON, and then click SE

4 CR3500 RAID Array SCSI controllerMass storage RAID ArrayThis section displays RAID array information. Five banners appear in this section.RAID array

Physical Drive status• The following conditions are valid:• On Line—The drive attached to this channel is a fully-functional member of this RAID set.•

I/O response over the RAID set creation. A rate above 50 puts a higher priority on the RAIDset creation at the expense of I/O activity.• Cache Size—Di

External Expansion CabinetThis section displays the External Expansion Cabinet information. The following conditions arevalid:• Power Supply Status—Di

5 Support and other resourcesInformation to collect before contacting HPBe sure to have the following information available before you contact HP:• So

HP authorized resellersFor the name of the nearest HP authorized reseller, see the following sources:• In the United States, see the HP U.S. service l

NOTE: If you have enabled anonymous access, then you can access the System ManagementHomepage displays without asking for any credentials locally.NOTE

A TroubleshootingInsight Management Agents for servers issuesInability to perform remote reboot on a server from the Management Console1. Load CPQAGIN

1. Select Edit Preferences>Advanced (expand)>Cache.2. Under the Compare the page in the cache to the page on the network heading, select theever

• When the browser window is resized with Netscape Navigator 4.x, the window or frameswithin the window might go blank. This is because JavaScript in

IMPORTANT: For Windows Server 2003, Windows 2000, Windows NT, NetWare 5.1,and NetWare 6.0 (SNMP Only), enter the Monitor and Control community strings

For more information, see “Setting Up SNMP Community Strings” in the HP Insight ManagerUser Guide.NOTE: Community strings are case-sensitive.4. Verify

Load the device driver using one of the following methods:• If an HP SCSI controller is installed in the monitored system, load the correct device dri

Problems if the address 127.0.0.1 is not added to SNMP host listThe following problems occur only if the address 127.0.0.1 is not added to the SNMP ho

Management Agents for servers for NetWare issuesInability to change any values on the managed system or to mark errors as corrected1. Verify that the

1. To remove the permanence of the Global Unique Identifier, delete the file \SYSTEM\CPQBSSA.CFG, in the NetWare SYS volume.2. After the file is delet

GlossaryThis Glossary provides the list of all the glossary terms and their definitions.AAutomatic ServerRecovery (ASR)A server feature designed to au

• System model• Management processor – Integrated Lights Out• Data source• Switch to List view• Switch to Icon view• Legend• RefreshUserThe User field

NNetWare LoadableModule (NLM)Executables that run under the Novell NetWare operating system.NetWarePeripheralArchitecture(NWPA)The goal of the NetWare

IndexAaccountsuser, 11Adapter Information Page, 143array controllers, 20ASR POST failure, 156Bbrowserrequirements, 9CClient data collectionconfigurati

Figure 4 System Management Homepage — List ViewSwitch to Icon viewDisplays the System Management Homepage contents as folder icons.Figure 5 System Man

Figure 6 System Management Homepage — Status IconsRefreshClick on the Refresh link to refresh the System Management Homepage.Body frameThe body of the

• System Configuration• Version ControlFigure 7 System Management Homepage — Home tabOverall System Health StatusThe Overall System Health Status disp

© Copyright 2010, 2011 Hewlett-Packard Development Company, L.P.The information contained herein is subject to change without notice. The only warrant

The window also displays information about the following NIC components:• Embedded NIC• Integrated Lights-Out NICNICThe NIC displays information about

Version ControlThe Version Control window displays information about installed software, such as the name ofthe software and the version.Settings tabT

Figure 10 System Management Homepage — SNMP & Agent Settings pageIf you make Management Agents Configuration changes, you must click the Restart A

SecurityProvides following options and also contains notes which describe the usage of the each of theoption available and also procedure to set the v

are considered less secure than certificate based trust modes. The following are the securityoptions in the Trust Mode:◦ Trust by Certificate—Sets HP

Tasks TabThe Tasks tab displays links to task-oriented pages provided by participating HP Web-EnabledSystem Management software.NOTE: If the HP Web-En

Figure 13 System Management Homepage — Webapps tabSupport tabThe Support tab contains of links to available support services like – ProLiant Essential

2 Agent informationManagement Host agentThe Management Host agent gathers data for the HP Host OS MIB. This data includes:• Server/host name and OS ve

Threshold AgentThe Threshold Agent is designed to provide support for HP Insight Manager user-defined thresholds.It also provides a generic way to set

Cluster resources groupsThe Cluster Resources Groups section displays the cluster resources by resource group. The followinginformation might appear:•

Contents1 HP Insight Management Agents for Servers...9Browser requirements ...

Cluster interconnectThe Cluster Interconnect section displays the following information about the adapters used forcluster interconnections:• Network—

◦ Printer—A printer device.◦ Processor—An operating device, such as a central processing unit or ProLiant StorageSystem.◦ WORM drive—A write-once, rea

• Transfer Mode—Displays the data transfer mode of the disk drive. The following values arevalid:◦ PIO Mode 0—The data transfer mode is programmed inp

◦ Failed—Indicates that more physical drives have failed than the RAID level of the logicaldrive can handle without data loss.◦ Unknown—The agent cann

The following information displays for each controller:• Model—Displays the type of controller card.• Controller Status—Displays the array controller

◦ Expand in Progress—An expand operation is in progress. Redundant operation notsupported until the expand operation is complete.◦ Unknown—Indicates t

◦ High—Indicates the rebuild priority is high.◦ Unknown—Indicates that the rebuild priority is not recognized. You may need to upgradethe Storage Agen

Accelerator has not retained any data that may have been stored in the cache. If no datawas in the cache, no data was lost. Several situations may hav

Extension and Migration are temporarily suspended until the batteries are replaced.Consult the user guide to learn how to identify and replace failed

◦ POST ECC Errors—Indicates that write cache operations have been permanently disabled.The cache has been disabled due to a large number of ECC errors

User Preferences...24Tasks Tab...

NOTE: Read cache is not available on IDA-2 or SCSI Managed Array Technology (SMART)controllers. Values for these controllers will be 0.• Write Errors—

The following information displays:• Status—Indicates the status of the physical drive. The possible values are:OK—The drive is functioning properly.◦

NOTE: A value of Unknown indicates that the agents cannot determine this informationfrom the physical drive.• Current Width—Displays the current negot

• Maximum Temperature—Indicates the maximum temperature in degrees Celsius that the drivehas reached.• Current Temperature—Indicates the current drive

PathsFor multipath-capable hardware, the status and role of each data path to the physical drive isreported.• Path—Indicates the path to the physical

◦ Inactive—The monitored system has an on-line spare configured, but is not currently inuse.◦ Unknown—You may need to upgrade your software.When the s

to available sectors in the reallocation area. If too many sectors have been reallocated, theremay be a problem with the drive.• Spinup Time—Displays

• SCSI Bus Faults—Displays the number of times that SCSI bus parity, overrun, or underrun errorshave been detected on the SCSI bus. Since the controll

• Reallocation Aborts—When the physical drive is failed due to an error that occurred whenthe controller was trying to reallocate a bad sector, a Real

that requires drive replacement. If you observe that the count is increasing over time, replacethe drive.• Self-Test Errors—Indicates if a physical dr

Temperature Information...65Fan Information...

these errors. If you notice an increase in the value shown for Recovered Write Errors or HardWrite Errors, a problem may exist with the drive.The Reco

◦ Queued for transformation—Indicates that the logical drive is ready for transformation(expansion, shrinkage or movement). The logical drive is in th

◦ Advanced Data Guarding—(RAID 6) is the fault tolerance method that provides the highestlevel of data protection. It stripes data and parity across a

Identify Drive1. Select the length of time to identify the physical drives that make up the logical drive from thedrop-down list box, and then click t

• Protocol Type—Displays the protocol used to communicate with the tape library. The followingvalues are valid:◦ Parallel SCSI—The protocol is Paralle

• Total Moves—Displays the number of tape moves for the library loader arm.• Service Hours—Displays the number of hours of operation for the library.A

• Current Speed—Displays the current negotiated data transfer speed for Parallel SCSI tapedrives. The possible values are:◦ Asynchronous—The current d

• Uncorrectable—Displays the total number of read and write errors which could not be corrected.This value is maintained from the moment the Tape Hard

The storage system information is listed below:• Box Type—Displays the type of drive enclosure, or box. The following types are possible:External Stor

• Thermal Status—Displays the temperature status of the drive system. The following values arepossible:◦ OK—The temperature is within normal operating

Connection Information...103Sub-system Classification...

◦ Unknown—The Storage Agents do not recognize the redundant power supply. You mayneed to upgrade your software.◦ No Redundant Power Supply—This ProLia

• Connection Type displays the type of connection between the server and the box. The followingvalues are possible:◦ Fibre Attached - This chassis is

◦ Disabled - The recovery server option is installed, but it has been disabled by software.This is done to temporarily prevent the secondary server fr

• Fan Status displays the current status of the fans in the storage system backplane. The followingvalues are possible:◦ OK - The fans are installed a

• Power Supply Status displays the current status of the storage system backplane fault tolerantpower supply. The following values are possible:◦ OK -

Power Supply InformationThis information is not available for all types of storage systems.• Description displays the description of the power supply.

◦ Fans - This is a composite of all the installed fan modules.◦ Unknown - The Storage Agents are unable to determine the location of this storage syst

• Controller Status displays the status of the controller hardware. The following values are valid:OK - The controller is operating normally.◦◦ Failed

Accelerator InformationThis section displays the following information about fibre array controllers that are installed in astorage system.• Status di

in memory. When the microprocessor reads or writes data, the system counts the value of thebits in each byte. If the total does not match the system v

System Resources ...129System Summary ...

◦ Expand in Progress Cache operations are temporarily disabled due to an expand of alogical drive. When the expand operation completes, the accelerato

Select any of the physical drives from the Mass Storage submenu to display more information aboutthe drive. The following information can be displayed

NOTE: A value of Unknown indicates that the agents are unable to determine this informationfrom the physical drive.• Current Width displays the curren

Identify DriveSelect the length of time to identify the physical drive from the drop-down list box and then selectthe Start button. The page will auto

◦ Expanding - The logical drive is currently doing Automatic Data Expansion. DuringAutomatic Data Expansion, fault tolerance algorithms redistribute l

• Accelerator indicates whether the logical drive has an Array Accelerator board configuredand enabled. The following values are valid:◦ Enabled - The

Associated Snapshot Resource VolumeSelect the listed snapshot resource volume to see the logical drive information for the snapshotresource volume.Sna

Snapshot InformationThe Snapshot Information includes the instance number, space used, creation date and time, if itis mounted, and type of access all

• World Wide Node Name displays the world wide node name of the switch.• World Wide Port Name displays the world wide port name of the switch.• IP Add

◦ Not Connected - Indicates that the fibre channel port is not connected or the device towhich it is connected is powered down.◦ Unknown - Indicates t

A Troubleshooting ...150Insight Management Agents for servers issues.

• Controller Bus displays the array controller's bus number for the connection to this storagesystem.• The condition of the connection path, the

◦ Third-party SCSI Controller Model◦ Unknown—The driver software or storage agents might need to be upgraded, or youhave a SCSI controller in the syst

The following information is a list of device types and the information displayed for all SCSI devices:• Device Type—Identifies the type of SCSI devic

• Service Hours—Displays the number of hours in service.• Total Moves—Displays the total number of moves.• Door Status—Displays the tape library door

Tape devicesSelect a tape device entry in the SCSI controller submenu to display a list of information and statusassociated with the selected tape dev

◦ Serial Number—Displays the serial number assigned to the tape autoloader mediachanger. This value is based on thee serial number as returned by the

CD Library InformationSelect the Library Information entry from the CD Storage System list to display the followinginformation:• Status—Displays the c

• Thermal Status—Displays the temperature status of the drive system. The following values arepossible:◦ OK—The temperature is within normal operating

◦ Unknown—The Storage Agents do not recognize the redundant power supply. You mightneed to upgrade your software.◦ No Redundant Power Supply—This ProL

• S.M.A.R.T. Support—Indicates if S.M.A.R.T. support is available for this SCSI drive. Thefollowing values are valid:◦ Not Available—Predictive failur

1 HP Insight Management Agents for ServersThe HP System Management Homepage version 8.25 and later acts as the Web server for theManagement Agents. Fo

1. Ensure that all system and storage system cables are intact and seated properly. Youmight need to replace the cables.2. Be sure that the ProLiant S

• Hard Write Errors—Displays the number of write errors that could not be recovered by physicaldrive retries. These errors are counted over the time l

• Not Preserved - No Drive Support—The statistics are not saved across power cycles becausethe physical drive does not contain a unique identifier to

◦ Distributed Data Guarding—(RAID 5) stores parity data across all the physical drives inthe array and allows more simultaneous read operations and hi

SCSI bus informationSelect a SCSI device from the SCSI controller submenu to display more information about thedevice. The following information might

device will not provide maximum performance. Maximum throughput is achieved when boththe SCSI controller and device support a wide 16-bit data bus. Th

SAS Host Bus AdapterSelect a host bus adapter entry from the Mass Storage list to display the following information:• Model—displays the HBA's mo

• Placement indicates if the physical drive is in an internal or external storage system. Thefollowing values are valid:◦ Internal—The physical drive

• Stripe Size The size of a logical drive stripe or group of data written to a physical drive inkilobytes. It may be zero in some raid configurations.

• Firmware Revision displays the firmware revision of the drive enclosure or box. Use thisinformation for identification purposes.• Serial Number disp