Hp Insight Management Agents Manuel d'utilisateur

HP Insight Management Agents User GuidePublished: June 2010Edition: 7

List of Tables1-1 Browser requirements...

— noDigest— crc32c• Data Integrity displays the iSCSI data digest scheme in use within this connection. Thefollowing values are valid:— none— other— n

• Max Capacity—Represents the maximum capacity of the power supply in watts.• Model—Represents the power supply model name.• Voltage—Represents the In

Temperature Sensors Information• Temperature condition—Displays the current temperature condition of the system or clientPC. This value can be:— OK—Th

— Failed—A non-redundant fan has failed. The device shuts down automatically to preventdamage to hardware or data loss. Replace the fan.— Unknown—You

Advanced Memory Protection (AMP)This section displays the following information about the Advanced Memory Protectionsub-system.• AMP Mode Status—Displ

— LockStep—This system can be configured for LockStep Advanced Memory Protection.— None—This system can not be configured for Advanced Memory Protecti

— Bus Error—The board or cartridge has a memory bus error. Please insure all memorymodules are of the correct type, speed, latency, etc. Be sure that

— Synchronous— RDRAMProcessorsThe following information about each processor in the system is available in this window. Thisinformation may vary depen

• Duplex—Displays if the controller is in half duplex, full duplex or does not support a duplexstate.• Link Status—Displays Remote Insight/Integrated

Battery• Battery Status—Indicates the status of the Remote Insight board battery. When the RemoteInsight board battery is enabled and there is a host

1 HP Insight Management Agents for ServersThe HP System Management Homepage version 8.25 and later acts as the Web server for theManagement Agents. Fo

Self Test ResultsThe Self Test Results section indicates various error-status depending on the Remote Insightmodel. The following is the list of error

Resetting and Saving ThresholdsIf you have security access to create, modify, or delete thresholds, two buttons display at the endof the page:• Reset

Processors• CPU—Name of the processor for which statistical information is gathered.• Interrupts/sec—Average number of hardware interrupts the process

ServerSystem Health• System Up Time—Elapsed time (in seconds) that the computer has been running since itwas last started. This counter displays the d

Memory• Available KBytes —Amount of physical memory available to processes running on thecomputer. It is calculated by summing space on the Zeroed, Fr

numbers of soft faults without consequence. However, hard faults can cause significantdelays. This counter displays the difference between the values

• Current Bandwidth (Mbits/sec)—Estimate of the current bandwidth of the interface inmegabits per second. For interfaces that do not vary in bandwidth

Therefore, some work done by Windows NT on behalf of your application might be displayedin other subsystem processes in addition to the privileged tim

• Timeout—Displays how many minutes ASR waits before initiating a recovery process. ASRdepends on the software support to routinely notify the ASR har

pound sign (#), which many pagers require for ending a sequence. The numbers are chosento uniquely identify the server so you know which server experi

Obtaining JVM from HP.comJava support for Internet Explorer can be downloaded fromhttp://www.hp.com/servers/manage/jvm, which provides options to down

CPUsThe following information about each processor in the system is available in this window. Thisinformation may vary depending on device type.• Proc

Advanced Memory ProtectionThis section displays the following information about the Advanced Memory Protectionsub-system.• Advanced Memory Protection

• Mirrored Memory—This system is configured for Mirrored Memory Protection. All memorybanks are duplicated in Mirrored Memory, as opposed to only one

These addresses are sometimes changed due to conflicts with another device. Communicationports that have been disabled do not show up in this window.•

The following System Information is displayed. Information varies depending on the devicetype:• General Information• Product name displays the type of

• Indicates the condition of the power sub-system for the power chassis, along with theredundancy state and load balance state.• General Information•

• Previous Enclosure Serial Number• Next Enclosure Serial Number• Address• Maximum Blade Number• Enclosure Blade Information• Name• Part Number• Spare

Subclasses:• CPQ_System— ContextSwitchRate— CpqQueueLength— Processes— RegistryUsage— SystemUpTime— TotalThreads• CPQ_Server— AccessPermissionErrors—

— DiskTimePercent— DiskTransfersPersec— DiskWriteBytesPersec— DiskWritesPersec— PhysicalDisk• CPQ_LogicalDisk— DiskQueueLength— DiskTimePercent— FreeM

This section displays a description of critical errors. The date and time of each error is followedby a brief description of the error. The time shown

NOTE: Notice that the URL is followed by 2301. This is the port or socket number that theHP Insight Management Agents for Servers use to communicate w

• NMI-Processor Address Error 1—A processor internal address parity checking error occurred,resulting in a device failure.• NMI-Processor Address Erro

• Caution—A non-fatal error condition has occurred.• Critical—A component of the system has failed.If any events in the log have a condition of Cautio

132

3 Subsystem specific to a NetWare operating systemOperating system overviewHP now provides operating system management for NetWare environments. The N

• System Time—The date and time kept by this server.• Up Time—The time (in hundredths of a second) since this server was last restarted.• User Count—T

General informationThe General Information section displays the following information:• User Count—The number of entries in the User Account Table.• L

• Address (sortable)—The transport address and domain of the connection.• Connection Time (sortable)—The date and time the connection was established.

browser so it is a permanent set. In NetWare 5.x, the SET command is not added in theAutoexec.ncf, because the operating system can remember the set e

138

4 CR3500 RAID Array SCSI controllerMass storage RAID ArrayThis section displays RAID array information. Five banners appear in this section.RAID array

root 12278 1 0.0 ... /usr/sbin/cpqthresh_mibroot 12278 1 0.0 ... /var/opt/CPQIM100/bin/cpqthresh_mibUse the path name displayed in the output of the p

• Hot Spare—The drive attached to this channel is kept spinning whenever the controller ispowered up. It is to be automatically brought online to repl

The following is a list of devices in CR3500 Shared Storage system:• Clustered RAID Controller• RAID Array• Physical Drive• Spare Drive• Environment M

— Not Installed—The fan has been removed.— Unknown—The fan status information unavailable.• Temperature Status—Displays the current temperature status

5 Where to go for additional helpIn addition to this guide, the following information sources are available:• HP Insight Management Agents 8.40 Instal

144

A TroubleshootingInsight Management Agents for Servers issuesInability to perform remote reboot on a server from the Management Console1. Load CPQAGIN

For Netscape:1. Select Edit Preferences>Advanced (expand)>Cache.2. Under the Compare the page in the cache to the page on the network heading, s

• When the browser window is resized with Netscape Navigator 4.x, the window or frameswithin the window might go blank. This is because JavaScript in

IMPORTANT: For Windows Server® 2003, Windows® 2000, Windows® NT, NetWare 5.1,and NetWare 6.0 (SNMP Only), enter the Monitor and Control community stri

window). For more information, see “Setting Up SNMP Community Strings” in the HPInsight Manager User Guide.NOTE: Community strings are case-sensitive.

is aggregated on the System Management Homepage. Integrated help on the Homepage providesall the pertinent help information for the management softwar

Load the device driver using one of the following methods:• If an HP SCSI controller is installed in the monitored system, load the correct device dri

Problems if the address 127.0.0.1 is not added to SNMP host listThe following problems occur only if the address 127.0.0.1 is not added to the SNMP ho

Management Agents for Servers for NetWare issuesInability to change any values on the managed system or to mark errors as corrected1. Verify that the

1. To remove the permanence of the Global Unique Identifier, delete the file \SYSTEM\CPQBSSA.CFG, in the NetWare SYS volume.2. After the file is delet

154

GlossaryThis Glossary provides the list of all the glossary terms and their definitions.AAutomatic ServerRecovery (ASR)A server feature designed to au

NNetWareLoadable Module(NLM)Executables that run under the Novell NetWare operating system.NetWarePeripheralArchitecture(NWPA)The goal of the NetWare

IndexAaccountsuser, 13Adapter Information Page, 137array controllers, 22ASR POST failure, 151Bbrowserrequirements, 11CClient data collectionconfigurat

NOTE: The Security Alert dialog box shown is specific to Internet Explorer. However,Netscape 4.0 and later is supported as well.NOTE: If you want to i

If the login fails, specify the domain and user name username in the User Name field (domainname\username).3. Click Sign In. The System Management Hom

The System Management Homepage header displays the following information:• User• Home link• Sign out• Host name• System model• Management processor –

Figure 1-4 System Management Homepage — List ViewSwitch to Icon viewDisplays the System Management Homepage contents as folder icons.Figure 1-5 System

© Copyright 2010 Hewlett-Packard Development Company, L.P.The information contained herein is subject to change without notice. The only warranties fo

Figure 1-6 System Management Homepage — Status IconsRefreshClick on the Refresh link to refresh the System Management Homepage.Body frameThe body of t

Figure 1-7 System Management Homepage — Home tabOverall System Health StatusThe Overall System Health Status displays a status icon with a label under

NICThe NIC displays information about the following networking components:• Embedded NIC• Virtual InterfaceOperating SystemThe Operating System window

Figure 1-8 System Management Homepage — Settings tabSettings sectionThe Settings section provides a listing of participating agents. Each of the parti

Figure 1-10 System Management Homepage — SNMP & Agent Settings pageIf you make Management Agents Configuration changes, you must click the Restart

SecurityProvides following options and also contains notes which describe the usage of the each of theoption available and also procedure to set the v

Modes are considered less secure than certificate based trust modes. The following are thesecurity options in the Trust Mode:— Trust by Certificate—Se

You can also change the order in which boxes and items in boxes are displayed. You may chooseto display items either alphabetically or by status, in w

Webapps tabThe Webapps tab lists out all Webapps installed in SMH. Integrated agents are shown in theHome section only. Other agents can be opened her

2 Agent informationManagement Host agentThe Management Host agent gathers data for the HP Host OS MIB. This data includes:• Server/host name and OS ve

Table of Contents1 HP Insight Management Agents for Servers...11Browser requirements ...

Users can set thresholds on counter or gauge MIB variables. Each selected MIB variable isperiodically sampled by the Threshold Agent at a rate defined

— Offline pending—The resource is in the process of going offline.— Failed—The resource has failed.— Unknown—The resource has not responded and the ex

Storage AgentIDE ControllersSelect an IDE controller entry from the Mass Storage list to display a submenu containing separateentries for IDE controll

IDE ATA disk drivesThe information displayed for each IDE ATA disk drive entry in the submenu includes conditiongraphic and disk drive location: Prima

Logical drivesThis is a list of logical drives that includes this physical drive as a member. Select one of the listedlogical drives to see more infor

Drive Array ControllersThis section displays general and status information about drive arrays. Select a drive arraycontroller entry from the Mass Sto

— Unsupported Drives—One or more attached drives has been determined to be incapableof properly supporting redundant controller operation.— Expand in

• Expand Priority—Displays the logical drive expand priority of the controller. The followingvalues are valid:— Low—Indicates the expand priority is l

• Backup Power Status—Displays the status of the backup power source on the ArrayAccelerator. The backup power source can recharge only when the syste

is first powered up, the Array Accelerator performs a data compare test between themirrored copies. If the data does not match, an error has occurred.

User Preferences...26Tasks Tab..

— Capacitor Based Backup Failed—Indicates that write cache operations have beenpermanently disabled. The cache has been disabled because the capacitor

After the drive identification completes, the page must be refreshed manually to display the Startbutton. There may be a delay, depending on the lengt

• Model—Displays a description of the physical drive. The text depends on the manufacturerof the drive and the drive type.If a drive fails, note the m

NOTE: If the negotiated data transfer width is Narrow (8 bits), the actual data transfer rateis equal to half the negotiated data transfer rate. For e

— Not Redundant—Indicates that the physical drive previously had more than one I/Opath to the controller but now has no redundant I/O path.— Disk Fail

Spare InformationThis section provides additional information about the spare drive, including status and thenumber of physical drives it replaces, if

These tests compare the way the physical drive currently operates when performing varioustasks with the way it worked when it was new.• Used Realloc—D

— On a storage system, check the SCSI ID cable on the drive tray. If the cable is damagedor incorrectly installed, SCSI Timeouts can occur. See the do

Aborted Commands errors occur. If the number of errors is not zero and the drive has failed,replace the drive.If the counter is not zero and the drive

• Failed Recovery Writes—indicates whether write errors occurred while Automatic DataRecovery was being performed to this physical drive. If a write e

Array Controller Information...64Accelerator Informat

• Recovered Write Errors—Displays the number of write errors corrected through physicaldrive retries or recovered by a physical drive on a monitored s

— Shutdown—Indicates that the drive array enclosure that contains the logical drive hasoverheated. The logical drive is no longer functioning.— Transf

in the configuration to ensure the uninterrupted availability of uncorrupted data. Thisfault-tolerance method is similar to RAID 5 in that parity data

Only drives in hot plug trays are supported since the LEDs are part of the tray. Spare drivesthat are included in the logical drive are also identifie

• Current Speed—Displays the current negotiated data transfer speed for Parallel SCSI tapelibraries. The possible values are:— Asynchronous—The curren

— Missing - Was Offline—Indicates that a tape drive that was located in a system and hada status of offline has been removed.— Unknown—Indicates that

• Placement—Indicates whether the tape drive is in an internal or external storage system.The following values are valid:— Internal—The tape drive is

• Tape Drive Heads Need Cleaning—Indicates whether the tape drive need to be cleaned. Toclean the tape heads, insert a cleaning tape into the drive an

• Connection Type—Displays the type of connection between the server and the box. Thefollowing values are possible:— Fibre Attached—This chassis is at

• No Redundant Power Supply—This ProLiant server does not support a redundant powersupply.• Paths—Displays the status and role of each data path to th

Power Subsystem...100Cooling a

• IO Slots displays whether an array controller is installed. If an array controller is installedthen the type of array controller is displayed. The f

— EV Timeout Error - The recovery server option environment variable, that contains thestatus, cannot be accessed. The attempted access timed out.— Un

— SATA - The storage system is capable of SATA speeds.— Unknown - The Storage Agents are unable to determine the storage system backplanespeed. You ma

Backplane InformationThis information is not available for all types of storage systems.• Firmware Revision displays the revision level of storage sys

Temperature InformationThis information is not available for all types of storage systems.• Description displays the description of the temperature se

• World Wide Node Name displays the unique Fibre Channel node name for the controller.Use this value to further identify a particular controller.• Reb

— Other Cache Failure - The other controller indicates a cache failure.— No Drives - This controller cannot see any attached drives, but the other con

• Read Errors displays the total number of read memory parity errors that were detectedwhile reading from the Array Accelerator. If a memory parity er

— Read Failure - Write cache operations have been permanently disabled. The ArrayAccelerator board stores duplicate copies of all data. While reading

IMPORTANT: The Start or Stop button will only be displayed if you are logged on as anadministrator or an operator, SNMP Sets are enabled, and a SNMP C

Enclosure Information...124Information avai

• Service Hours displays the current number of hours of service (the number of hours that aphysical drive has been spinning) since the drive was stamp

• Drive Type indicates the type of physical drive. The following values are valid:— SCSI - The physical drive is a parallel SCSI drive.— SATA - The ph

— Rebuilding - The logical drive is currently doing Automatic Data Recovery. DuringAutomatic Data Recovery, fault tolerance algorithms restore data to

continued operation despite simultaneous failure of any 2 drives in the array, whereasRAID 4 and RAID 5 can only sustain failure of a single drive.— U

Associated Source Logical DriveSelect the listed source logical drive to see the logical drive information for the source logicaldrive.Associated Snap

Snapshot InformationThe Snapshot Information includes the instance number, space used, creation date and time, ifit is mounted, and type of access all

• Gateway Address displays the gateway IP address of the switch.• Manage Switch is a link to the management application for the switch. Clicking on th

• Location displays the physical slot information where the host controller resides in thesystem. For example, if this value is three, the controller

libraries, CD libraries, scanners, optical drives, WORM drives, and so on. The following itemsmight be displayed depending on the type of controller:•

• Hard Resets—Displays the number of times the SCSI Hardware Interface Driver detectedthat the SCSI bus has been reset since the driver was loaded.Har

Management Agents for Servers for Windows® issues ...148Installation issues...

The following information is a list of device types and the information displayed for all SCSIdevices:• Device Type—Identifies the type of SCSI device

• Door Status—Displays the tape library door status. The following values are valid:— Open—Indicates that the tape library door is open.— Closed—Indic

Tape devicesSelect a tape device entry in the SCSI controller submenu to display a list of information andstatus associated with the selected tape dev

• Tape Errors—Displays the number of read and write errors that have been encounteredwith the currently loaded tape. Over time, a tape device might pr

CD Library InformationSelect the Library Information entry from the CD Storage System list to display the followinginformation:• Status—Displays the c

— Failed—The temperature is outside of normal operating range, and could permanentlydamage the system. Ensure that the fans are spinning and check the

SCSI physical drivesSelect a SCSI physical drive from the SCSI controller submenu to display the followinginformation:• Status—Displays the status of

• Placement—Indicates if the physical drive is in an internal or external storage system. Thefollowing values are valid:— Internal—The physical drive

5. On a ProLiant Storage System, check the SCSI ID cable on the drive tray. If the cable isdamaged or incorrectly installed, SCSI Timeouts can occur.

The number of errors is counted over the time shown in the Service Hours item in the SCSIPhysical Drive section.Having a large number of retry correct

List of Figures1-1 Security Alert...

SCSI logical drivesSelect a SCSI logical drive from the SCSI controller submenu to display the following information.The following values are valid:•

is detected, the data is rebuilt using the data from the mirrored stripes on the otherdrives.— Unknown—The Storage Agents cannot determine the fault t

• Physical Width—Displays the actual width of the data transfer bus for this device. Thefollowing values are valid:— Narrow (8 bits)—The device suppor

SAS Host Bus AdapterSelect a host bus adapter entry from the Mass Storage list to display the following information:• Model—displays the HBA's mo

—This symbol indicates that the drive is a hot plug drive.• Disk Type indicates the type of disk drive. The following values are valid:— SAS—The disk

Spare DrivesA list of spare drives that may be used by this logical drive to replace a failed drive. Select oneof the listed spare drives to see more

— Degraded - A fan has failed but there are still enough fans in the fan subsystem to keepthe enclosure cool.— Unknown - The Storage Agents do not rec

iSCSI Instance InformationSelect an iSCSI Instance entry from the Storage list to display details about that iSCSI instance.Instance Information• Desc

• Target Alias displays the alias name of the target. If no alias name has been defined for thetarget, this field will be blank.• Direction displays t

• Connection Digest Errors displays the count of PDUs which were received on the sessionand contained header or data digest errors.• Connection Timeou