Hp Matrix Operating Environment Software Manuel d'utilisateur Page 164
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Provisioned VMs fail due to improper VM Host hardware configuration
Provisioned VMs fail due to improper VM Host hardware configuration. The customization of the
provisioned VMs fail and the HP Matrix infrastructure orchestration service request fails.
Issue
Virtual network manager fails to load during rapid provisioning of VMs on ProLiant servers with
Microsoft Hyper-V 2008 R2 SP1/SP2. The following error message is displayed:
Task for logical server has failed, failure virtual machine hardware
was not configured correctly.
Possible cause
Action 1. Install HP NCU 10.10. See HP Network Configuration Utility for Windows Server 2008 R2 for
installation instructions.
2. Enable the TCP offload feature in the Hyper-V host.
• Access the Network Adapter Properties window for the VM Host.
• Click the Advanced tab.
• Select the TCP offload options in the Property list and select Enable as the Value.
• Click OK.
VM Host server blade is not returned to server pool as Unused when VM Host service is deleted
VM Host server blade is not returned to server pool as Unused when VM Host service is deleted.
The server blade remains marked as an In-Use VM Host, and is not available for other deployments.
Issue
The VM Host HP Matrix infrastructure orchestration service was deleted without first unregistering
the VM Host from Insight Control virtual machine management.
Possible cause
Use the Insight Control virtual machine management client API to unregister the VM Host.Action
1. Login:
..\Program Files\HP\Insight Control virtual machine
management\clientapi\bin>adminlogin
2. Unregister the VM Host:
..\Program Files\HP\Insight Control virtual machine
management\clientapi\bin>cli unregisterAgent -host <VM_host_IP_address>
3. Retrieve the list of IP addresses registered as VM Hosts:
..\Program Files\HP\Insight Control virtual machine
management\clientapi\bin>cli getHostIds
4. Verify that the VM Host IP address is no longer listed.
Task for logical server has failed: Service console load average on the source server is greater
than the threshold value
Task for logical server <ls name> has failed. Failure: Service console
load average on the source server is greater than the threshold value.
Retry the operation later.
Failure message
The load average on the source or target VM Host may be too high. Verify this issue by examining
the Insight Control virtual machine management log file at: ..\Program Files\HP\Virtual
Machine Management\log\hpvmmsvc.log. Look for logging messages similar to the following:
Possible cause
• 2009/07/29 08:31:02 | INFO - Source server 16.92.61.30 load average
for 5 Minute -> 1.85
• 2009/07/29 08:31:02 | INFO - Source server 16.92.61.30 load average
for 15 Minute -> 2.27
• 2009/07/29 08:31:02 | WARN - Source server 16.92.61.30 load average
exceeded the threshold
164 Troubleshooting
- Abstract 1
- Contents 3
- 4 Contents 4
- Contents 5 5
- 6 Contents 6
- Contents 7 7
- 8 Contents 8
- Contents 9 9
- 1 Introduction 10
- 12 Introduction 12
- API and CLI support 13
- Configuring a federation 19
- Configuring Ignite-UX 33
- Default memory setting 35
- VMware cluster considerations 51
- Verifying VC domain groups 52
- ◦ Hyper-V: virtual switches 54
- Trunk and VLAN networks 56
- Configuring pools 62
- Creating a pool 64
- <ooServers> 69
- Designer interface overview 76
- Accessing the console 77
- Console interface overview 77
- Enabling telnet for Firefox 79
- Create service operation 85
- Delete service operation 86
- Add server to group operation 86
- To add a data disk 87
- To activate servers 88
- To deactivate servers 88
- Power on servers 89
- Power off servers 89
- Power cycle servers 89
- Change lease operation 90
- Creating a service request 113
- Managing new logical servers 118
- Automated allocation 119
- Billing code for services 121
- ◦ SPM is not configured 125
- Manual storage provisioning 126
- Dynamic SAN volume automation 126
- Creating storage tags 130
- Physical storage provisioning 136
- Virtual storage provisioning 138
- Overview 141
- ◦ Service provider architect 142
- ◦ Service provider user 142
- Access to resources 142
- Information security 143
- Creating an organization 144
- 4. Click Save 147
- 7 Troubleshooting 148
- Service creation 150
- Completed – Inoperable” 153
- Virtual service creation 158
- Service deletion 165
- A delete request failed 166
- Adding servers to services 167
- Console operations 168
- Designer operations 174
- Miscellaneous issues 177
- Operations Orchestration 178
- CMS crash recovery 179
- Log files 180
- Corrective procedures 181
- 182 Troubleshooting 182
- Corrective procedures 183 183
- 184 Troubleshooting 184
- Corrective procedures 185 185
- Correcting a checksum error 186
- Corrective procedures 187 187
- 188 Troubleshooting 188
- Corrective procedures 189 189
- 190 Troubleshooting 190
- 8 Support and other resources 191
- HP authorized resellers 192
- Documentation feedback 192
- Related information 193
- Glossary 194
- 196 Glossary 196
- Customizing existing rules 199
- Writing a new rule file 200
- Deploying rules 201
- 206 Index 206
- 208 Index 208
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