HP Remote Graphics Software (RGS) Manuel d'utilisateur Page 72
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3.1.1.4 Uninstalling the RGS Receiver on Windows
To uninstall the RGS Receiver, use the Windows Add or Remove Programs feature from the Control
Panel. Select Remote Graphics Receiver, and click Remove. A dialog box will open with choice of
REMOVE or Exit without changes. Choose REMOVE to uninstall the RGS Receiver. On certain
client computers simply re-run the setup.exe program that you used to originally install the Receiver in
place of using the Windows Add or Remove Programs feature.
NOTE: After the Receiver is uninstalled, you may be prompted to restart your computer. This restart is
very important—if it is not performed, installation of a later version of the RGS Receiver may not
succeed.
3.1.2 Installing the Sender on Windows
NOTE: The Sender can only be installed on the computers and operating systems shown in
Supported computers and operating systems on page 9. Installing the Sender on a non-supported
computer will prevent an RGS connection from being established.
This section covers the following topics:
●
Prerequisites for Sender installation on Windows Vista and Windows 7
●
Manual installation of the Sender on Windows
●
The Sender diagnostics tool, rgdiag.exe
●
Starting and stopping the Sender
●
Sender command line options on Windows
●
The Sender GUI
●
Automatic installation of the RGS Sender on Windows
NOTE: Starting with RGS 5.1.3, installation of the Sender on Windows may be performed remotely
using Microsoft Remote Desktop Connection.
3.1.2.1 Prerequisites for Sender installation on Windows Vista and Windows
7
Prior to installing the Sender on Windows Vista and Windows 7, if an nVidia driver is not currently
installed and is required, the nVidia graphics driver must be installed first. The latest nVidia driver for
your product is available at
http://www.hp.com/support. Select Download drivers and
software. Enter the product to search for. Select the OS. Scroll down to Driver — Graphics —
Nvidia. Download the driver. Windows Vista systems require driver version 182.61 or 191.56 and
later. Windows 7 systems require driver version 191.56 and later.
Install the nVidia graphics driver following the instructions in the download package.
NOTE: Installing the nVidia graphics driver after the Sender has been installed may prevent the use
of Windows Aero on Windows Vista and Windows 7.
54 Chapter 3 Installing RGS ENWW
- Guide 5.4.6 1
- Acknowledgments 3
- Table of contents 5
- List of tables 13
- List of figures 14
- Software 19
- 1.1 Typical RGS configuration 21
- 1.2 RGS Sender and Receiver 22
- 1.3 RGS features 23
- 1.4 Additional RGS features 24
- 1.5 Tabloid-size page 25
- Hardware 25
- 1.8 Other RGS Documents 26
- 2 RGS overview 27
- 2.2 RGS version numbering 31
- 2.3 RGS licensing 31
- 2.4 RGS products 32
- 2.6 Application support 33
- 2.7 Networking support 34
- 2.8 Connection topologies 34
- 2.8.2 One-to-one connection 35
- 2.8.3 Many-to-one connection 36
- 2.8.4 One-to-many connection 37
- 2.10.1 Single Sign-on 40
- 2.10.2 Easy Login 40
- 2.11 RGS operating modes 43
- 2.14 Video overlay surfaces 45
- 2.15 Image quality 45
- 2.16 Remote USB overview 46
- 2.16.1 USB session switching 47
- 2.16.6 Supported USB devices 53
- 2.17 Remote audio 54
- Remote audio 55
- 2.17.2 Remote audio on Linux 56
- Windows systems 62
- Desktop Connection 63
- 2.23 RGS security features 65
- 3 Installing RGS 67
- Installing RGS on Windows 81
- Professional only) 88
- 3.1.2.12 Disabling Easy Login 89
- 3.2 Installing RGS on Linux 97
- 3.2.4.1 Linux Sender Audio 101
- 4 Pre-connection checklist 103
- 5Using RGS 112
- 5.1.1 Receiver Control Panel 115
- 5.1.2 Setup Mode 115
- 5.3 RGS login methods 121
- 5.3.2 Easy Login 122
- 5.4 Changing your password 123
- 5.5 Collaborating 124
- 6 Advanced capabilities 129
- 6.1 General options 130
- 6.2 Auto Launch 133
- 6.3 Game Mode 133
- 6.4 Remote audio operation 134
- 7 Sender 141
- 6.4.6 Using audio 143
- 6.4.7 Potential audio issues 144
- 6.5 Remote USB operation 145
- 6.5.2 USB session switching 148
- 6.6.1 Network timeouts 159
- 6.6.2 Dialog timeouts 164
- 6.7 Hotkeys 166
- 6.9.1 Receiver logging 176
- 6.9.2 Sender logging 177
- 6.10 Statistics 179
- 7 Using Directory Mode 180
- 8 RGS properties 184
- 8.4 Authenticator properties 185
- 8.5 RGS Receiver properties 186
- 8.6 RGS Sender properties 207
- 9.1 The HPRemote log 214
- 10.2 HPRemote log format 219
- HPRemote log format 221
- 10.3 Agent design issues 224
- 10.3.4 Administrator alerts 225
- 10.4 Sample Agent 227
- 11 Optimizing RGS performance 234
- 12 Troubleshooting RGS 238
- 13 RGS error messages 239
- Receiver error messages 241
- A Using RGS with HP VDI 242
- VMware View) 247
- A.4 Running RGS diagnostics 248
- Table B-1 PDA devices 250
- ENWW 233 251
- Table B-4 Security devices 252
- Table B-6 USB keys 252
- ENWW 235 253
- Table B-11 Printers 254
- Table B-12 Scanners 254
- ENWW 237 255
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