Hp 3PAR Application Software Suite for Microsoft Exch Manuel d'utilisateur

HP 3PAR Recovery Manager 4.4.2 Softwarefor Microsoft Exchange 2007, 2010, and2013User GuideThis document is designed for System Administrators and Mic

Running HP 3PAR Recovery Manager on a Japanese OS or Chinese OSCAUTION: To be fully compatible with HP 3PAR Recovery Manager, you must use English-lan

virtual copies either through Recovery Manager or via Windows automatic scheduled taskapplication. For more information, see “Using the Recovery Manag

Figure 11 Supported Configurations for Auto-RestoreThere are two options available for a file or volume copy (promote) restore:• Point-in-Time – resto

4. Read the following operation before checking the Click to continue box and clicking Finish toproceed with restoration.Figure 13 File Copy Restore a

Figure 14 File Copy Restore at Point in Time with DB only restore(Manual restore) option checkedComplete Pre Restore Steps(Manual), and then select Cl

Figure 16 File Copy Restore at Point in Time for Virtual Copy of Passive NodeTo restore both the database and log LUN, clear DB only restore (Manual r

Figure 18 File Copy Restore at Point in Time for Virtual Copy of Active NodeFor File Copy Restore at Point in Time for Virtual Copy of Passive Node, s

3. Select Point of failure.Search and enter the log file location. The log file location refers to the path on the productionserver. The search option

5. Read the following operation before selecting Click to continue and clicking Finish to proceedwith restoration.Figure 21 File Copy Restore at Point

Select Activate Database Copy to perform the restore after the failover of passive node toactive node. Clear Activate Database Copy for the restore to

Figure 24 Volume Restore at Point in Time4. Read the following operation before selecting Click to continue and clicking Finish to proceedwith restora

• HP 3PAR Recovery Manager GUI• HP 3PAR Recovery Manager CLI• Cross–Windows-domain support• HP 3PAR Remote Copy Software (in both synchronous and asyn

Performing a Volume Restore to a Point-in-Time in DAG Configuration1. Locate and right-click the specific database timestamp in the left pane.2. Selec

4. If you want to restore only the database LUN, select DB only restore (Manual restore) optionand the click Next.Figure 26 Volume Restore at Point in

To restore both the database and log LUN, clear DB only restore (Manual restore) and clickNext.Figure 29 Volume Restore at Point in Time with DB only

For Volume Restore at Point in Time for Virtual Copy of Active Node, read the followingoperation before selecting Click to continue and clicking Finis

Performing a Volume Restore to a Point-of-Failure1. Locate the specific database timestamp in the left pane and right-click.2. Select Restore Using→Vo

4. Read the following operation before selecting Click to continue and clicking Finish to proceedwith restoration.WARNING! Do not perform a volume res

Select Activate Database Copy to perform the restore after the failover of passive node toactive node. Clear Activate Database Copy for the restore to

NOTE: If in a cluster, go to the Cluster Administrator and take the Microsoft ExchangeInformation Store Instance resource offline. If not in a cluster

4. From the backup server, execute the Recovery Manager command for the volume promoterestore. For information about the restore-promote command, see

2. Perform the point-in-time recovery for file copy restore steps 1 to 4: “Point-in-Time Recovery”(page 116).3. With the Exchange databases dismounted

• Date customizing: HP 3PAR Recovery Manager always displays dates in month/day/yearformat• (For Exchange 2007) Exchange CCR volumes in a Remote Copy

Data Restoration Using a Recovery Database (For Exchange 2010/ Exchange 2013)A recovery database is a mailbox database that allows Recovery Manager to

1. Verify that the database to restore is consistent and that it is in a clean shutdown state:a. Open a command prompt window.b. Change to the ExchSrv

6. To restore specific email messages, enter:Restore-Mailbox -Identity Scott -RecoveryDatabase <rec_database> -SubjectKeywords "<keyword

How Recovery Storage Groups OperateIn previous versions of Exchange Server, a separate Microsoft Active Directory forest needs to beconfigured on a re

1. Verify that the database to restore is consistent and that it is in a clean shutdown state.a. Open a command prompt window.b. Change to the ExchSrv

5. If databases are currently mounted in the Recovery Storage Group, do the following:a. Dismount the databases.b. Use the Eseutil.exe tool to verify

8 Coexistence of HP 3PAR Recovery Manager for Exchangeand HP 3PAR Recovery Manager for SQLPrerequisites• Only backup server component of HP 3PAR Recov

9 Using HP 3PAR Peer Motion Manager Software withRecovery ManagerHP 3PAR Peer Motion Manager is a feature of the HP 3PAR OS Software and manages the m

10 Using HP 3PAR CLX with Recovery ManagerSingle Copy Cluster (SCC) is a shared storage failover cluster solution consisting of two or morenodes. Ther

The backup server on each site should only be configured with the array connected to nodes onthat site. For Example, using provcfg configuration tool

NOTE: For platform-specific release levels, refer to the latest Single Point of Connectivity Knowledgefor HP Storage Products (SPOCK) document. To obt

11 Remote Copy for Recovery ManagerOverviewHP 3PAR Remote Copy Software helps to safeguard against disasters that might occur at onelocation by allowi

NOTE: User can make use of the Expiration policy settings of Recovery Manager in which casethose retained virtual copies are removed by the StoreServ

Support for GeoCluster for Microsoft WindowsHP 3PAR Recovery Manager for Exchange supports the use of both Remote Copy and HP 3PARGeoCluster Software

4. Restart the Exchange instance and its dependent services.5. Log in to the backup server and unmount the virtual copy.Recovering a Mailbox Database/

12 Support and Other ResourcesRelated DocumentsRead the…For Information About…HP 3PAR OS CLI Administrator’s ManualUsing the HP 3PAR OS Command Line I

AdvisoriesTo avoid losing data, be sure to observe the cautions and warnings in this document.WARNING! Warnings alert you to actions that can cause in

13 Documentation feedbackHP is committed to providing documentation that meets your needs. To help us improve thedocumentation, send any errors, sugge

A Server Virtualization EnvironmentsVMware, Egenera and Microsoft Hyper-V EnvironmentsSupport for VMware, Egenera and Hyper-V environments is provided

B Process of Restoration for Specific Microsoft ExchangeConfigurationsThe table below provides the specific steps performed during restoration for cer

Table 9 Description of Steps Performed During Restoration for Specific Microsoft ExchangeConfigurations (continued)Volume Copy RestoreProcess for Exch

Centralized Backup ConfigurationA centralized backup configuration, shown in Figure 2 (page 14), allows you to maximize resourcesand performance of th

Table 9 Description of Steps Performed During Restoration for Specific Microsoft ExchangeConfigurations (continued)Volume Copy RestoreProcess for Exch

C TroubleshootingKnown Issues• When HP 3PAR CLI is not installed using HP 3PAR Recovery Manager Software for Exchangesetup:◦ If the certificate is not

an application error message is displayed. To avoid this error, log off and log on after theupdate.TroubleshootingThis appendix is designed to be used

Problem:Recovery Manager cannot detect the mailbox database/storage group.Suggestion:The Recovery Manager user has to have Exchange Administrator priv

HpRmCli Exch create is not creating a virtual copy.Suggestion:Check to see if you have reached the maximum number of virtual copies allowed by your po

If the virtual copy is requested on a passive from active node or vice versa, it will be created onthe desired node. The virtual copy is visible only

If the previous version of Recovery Manager is uninstalled, the msclus.dll is unregistered andresults in the COM class factory error. To resolve this,

Check whether you are using a different version of the NBU master server and the NBU client. Ifso, upgrade the NBU client to the same version as the N

If it is possible, stop this application to free up the port and restart HP 3PAR Recovery managerfor Exchange service from services.mscProblem:Auto re

hprmcli exch nbucleanup <backup status> -mdb <mdbname> -t <timestamp>[-domain <domain name>]DescriptionParametersBackup comple

Figure 3 Single Host Backup ConfigurationMultiple Host Backup Configuration (For Exchange 2010/ Exchange 2013)HP recommends that you use a separate HP

In Recovery Manager for Exchange/ Recovery Manager for SQL server coexistance setup, if SQLis in a workgroup and managed by Recovery Manager for Excha

D Event MessagesThis appendix provides information for all of the events generated by HP 3PAR Recovery ManagerSoftware for Microsoft Exchange.Table 10

Table 10 HP 3PAR Recovery Manager Software for Microsoft Exchange Event Messages (continued)Description/ActionError MessageEvent IDThe Mailbox Databas

Table 10 HP 3PAR Recovery Manager Software for Microsoft Exchange Event Messages (continued)Description/ActionError MessageEvent IDThe storage group o

Table 10 HP 3PAR Recovery Manager Software for Microsoft Exchange Event Messages (continued)Description/ActionError MessageEvent IDThe maximum number

Table 10 HP 3PAR Recovery Manager Software for Microsoft Exchange Event Messages (continued)Description/ActionError MessageEvent IDThe virtual copy wa

Table 10 HP 3PAR Recovery Manager Software for Microsoft Exchange Event Messages (continued)Description/ActionError MessageEvent IDconnection setup.•M

Table 10 HP 3PAR Recovery Manager Software for Microsoft Exchange Event Messages (continued)Description/ActionError MessageEvent IDThe authentication

Table 10 HP 3PAR Recovery Manager Software for Microsoft Exchange Event Messages (continued)Description/ActionError MessageEvent IDUnable to build the

Table 10 HP 3PAR Recovery Manager Software for Microsoft Exchange Event Messages (continued)Description/ActionError MessageEvent IDAn unexpected snaps

Figure 4 Single HP 3PAR StoreServ Storage System, Single SiteFigure 5 Two HP 3PAR StoreServ Storage Systems, One Site16 Overview of HP 3PAR Recovery M

Table 10 HP 3PAR Recovery Manager Software for Microsoft Exchange Event Messages (continued)Description/ActionError MessageEvent IDAn unexpected error

Table 10 HP 3PAR Recovery Manager Software for Microsoft Exchange Event Messages (continued)Description/ActionError MessageEvent IDThe removevlun oper

Table 10 HP 3PAR Recovery Manager Software for Microsoft Exchange Event Messages (continued)Description/ActionError MessageEvent IDA mounted virtual c

Table 10 HP 3PAR Recovery Manager Software for Microsoft Exchange Event Messages (continued)Description/ActionError MessageEvent IDThe repository loca

Table 10 HP 3PAR Recovery Manager Software for Microsoft Exchange Event Messages (continued)Description/ActionError MessageEvent IDThe Exchange databa

Table 10 HP 3PAR Recovery Manager Software for Microsoft Exchange Event Messages (continued)Description/ActionError MessageEvent IDThe Recovery Manage

Table 10 HP 3PAR Recovery Manager Software for Microsoft Exchange Event Messages (continued)Description/ActionError MessageEvent IDThe Remote Copy com

Table 10 HP 3PAR Recovery Manager Software for Microsoft Exchange Event Messages (continued)Description/ActionError MessageEvent IDThe notification co

Table 10 HP 3PAR Recovery Manager Software for Microsoft Exchange Event Messages (continued)Description/ActionError MessageEvent IDCould not access th

Figure 6 Multiple HP 3PAR StoreServ Storage Systems, Multiple SitesMultiple Domain Backup ConfigurationsMultiple domain backup configurations, shown i

Figure 7 Multiple DomainsServer RelationshipsThe following defines the roles, relationships, and restrictions between the server types:Backup ServerTh

Connectivity• Both the servers, the backup server and the mailbox/Exchange server, must be connected tothe same HP 3PAR StoreServ Storage System.• To

© Copyright 2013 Hewlett-Packard Development Company, L.P.Confidential computer software. Valid license from HP required for possession, use or copyin

2 Installing and Uninstalling HP 3PAR Recovery Managerfor Microsoft ExchangeRequirements for Configuring an Administrator AccountBefore proceeding wit

from the old \RM\Exchange\Repository_E2010 folder to the new \RM\Exchange\Repository or \RM\Exchange\Repository_E2010 corresponding folder locationof

NOTE: Before installing HP 3PAR Recovery Manager for Microsoft Exchange, uninstall HP 3PARCLI using the Control Panel menu. Reboot the server, if requ

NOTE: Select any of following two options to install the feature.• This feature will be installed on local hard drive.• This feature, and all sub-feat

Editing the Registry1. Click Start→Run.2. Enter regedit in the Run window and click OK.3. On the left-hand side of the registry window, clickHKEY_LOCA

Modifying, Repairing, or Removing HP 3PAR Recovery Manager Softwarefor Microsoft ExchangeCAUTION: Back up your data before upgrading Recovery Manager

3 Configuring Recovery ManagerConfiguring the Database• Be sure to use Exchange files created on basic disks using the NTFS file system. RecoveryMange

2. To set a new port number, issue the HpRmCli Exch portconfig command.For example, to change the port number to 9950:HpRmCli Exch portconfig -s spott

HP 3PAR Recovery Manager for Exchange 2007 supports CCR.• If your CCR configuration uses a single HP 3PAR StoreServ Storage System, you can rely ona s

6. Create a virtual volume belonging to the CPG you just created.7. Create a host belonging to the virtual domain.8. Export the VLUN to the host.9. On

Contents1 Overview of HP 3PAR Recovery Manager...8System Requirements...

For Exchange 2007™:Ensure your domain names follow Microsoft naming conventions for Active Directory and for fullyqualified domain names (FQDN). For m

Managing Domain Components• To use the GUI to manage Recovery Manager operations on mailbox databases/storagegroups and Windows hosts in nonlocal doma

4 Configuring Backup SoftwareOverviewYou can use HP 3PAR Recovery Manager Software for Microsoft Exchange with either SymantecNetBackup, HP Data Prote

Before You BeginEnsure that you have set up a storage unit for storing virtual copy backups. For more information,see the documentation for the backup

Setting Up the HP Data Protector Backup SpecificationTo use HP Data Protector with Recovery Manager, you must set up a default backup specification.Th

Symantec Backup Exec Remote media server must be installed in the same domain.1.2. Recovery Manager for Exchange backup server must be installed with

Figure 9 HP 3PAR Recovery Manager for Exchange Propertiesd. Select This account. Enter the domain administrator username and password.36 Configuring B

Figure 10 HP 3PAR Recovery Manager for Exchange User Account Propertiese. Click Apply and then select OK. You must restart the service when asked for.

• For more information about using CLI commands with your backup software, see HpRmCliExch backup, HpRmCli Exch deletebackup, HpRmCli Exch listbackup,

5 Using the Recovery Manager GUIThis chapter provides instructions for using the HP 3PAR Recovery Manager Software GraphicalUser Interface (GUI) to ba

Configuring Mount Functionality...27Configuring Recovery Manage

Status and Summary InformationAfter launching HP 3PAR Recovery Manager for Exchange, click the MS Exchange node to see adetailed status and summary of

Table 4 Mailbox Database Information Columns (for Exchange 2010/ Exchange 2013)Displays...Column...The name of the mailbox databaseNameThe server that

Managing DomainsWorking with the Local Domain• If you are using only the local Active Directory domain, the Recovery Manager GUI displaysall your Reco

2. Select a mailbox database/storage group that is managed by the HP 3PAR Recovery Managerfor Exchange GUI.3. Click OK.Recovery Manager takes a few mi

• (For Exchange 2007) If a single backup server is managing active and passive nodes, themaximum virtual copy count specified in the policy is enforce

2. Depending on whether you want to set a maximum number of copies or you want to set anexpiration time frame, do the following in the Policy Setup di

Configuring Email NotificationsYou can configure Recovery Manager to automatically send an email when:• You create a virtual copy or remote virtual co

6. Click Finish.Recovery Manager encrypts the password and saves the configuration as an XML file withthe filename EmailConfig.xml. Each time a virtua

• - virtual copy created without validation• - LCR virtual copy created without validation1. In the node tree pane, right-click the mailbox database/s

2. In the Validate Virtual Copy area, select whether you want Recovery Manager to validate theserver name or skip validation of the virtual copy, and

Setting Recovery Manager Policies...44Modifying the Time Constrain

Creating a Virtual Copy of a CCR-Enabled Storage Group (for Exchange 2007)You can use Recovery Manager to create a virtual copy of a storage group for

2. Click Next in the Create Virtual Copy dialog box.The Task Scheduler appears. For more information, see “Scheduling Automated Tasks withTask Schedul

• Weekly - Schedules automated virtual copies by the day of the week.In the right pane, enter the number of weeks you want to pass between automated c

4. Click OK.Recovery Manager:• Makes the virtual copy available to the selected host server• Displays data for the mounted virtual copy (store) in the

Backing Up a Virtual CopyYou can use Recovery Manager to back up virtual copies to media using HP Data Protector,Symantec NetBackup, or Symantec Backu

5. In the Parameters area, enter the required information, depending on your backup software:Enter these parameters:If you are using:Symantec NetBacku

Creating Backups at the Storage Group Level for CCR (for Exchange 2007)You can use Symantec NetBackup, HP Data Protector, or Symantec Backup Exec to c

5. To immediately create one backup, click Finish.• Recovery Manager creates the backup, names it as its timestamp, and adds it to theBackup Managemen

7. If the backup fails, refresh the GUI to reset the columns in the informational pane (as describedin Table 6 (page 57)) back to their previous value

4. To immediately create one backup, click Finish.• Recovery Manager creates the backup, names it as its timestamp, and adds it to theBackup Managemen

HpRmCli Exch policy...80HpRmCli Exch portc

NOTE: After the volume restore, using the same virtual copy for another volume restore or filecopy restore is not supported. HP recommends to remove t

3. Click OK.The backup software mounts the backup to the specified location as a virtual copy. If youspecified an alternate restore location, the rest

Validating a Virtual CopyYou can validate a mounted virtual copy for a mailbox database/storage group with ExchangeAPIs through Recovery Manager. To v

6 Using the Recovery Manager CLIHP 3PAR Recovery Manager for Exchange Command Line Interface (CLI)HP 3PAR Recovery Manager for Exchange provides a Com

NOTE: For more information on user roles and rights, see the HP 3PAR OS CLI Administrator’sManual.NOTE: The previous syntax for Recovery Manager comma

HpRmCli Exch analyzeSYNTAX(for Exchange 2010/ Exchange 2013) HpRmCli Exch analyze -mdb <mailbox database>[-domain DomainName] [-inserv StoreServ

ExamplesThe following commands will analyze existing repository and output any out-of-sync information.Use quotes ("") for names that includ

• (For Exchange 2010/ Exchange 2013)-vs <verification_server/backup_server>- The server on which to perform verification and/or backup. This ser

• -mediaserver <mediaservername> - Backup Exec media server name. This is valid onlyif Symantec Backup Exec software is in use.• -device <dev

PARAMETERSThe following options are supported:• -h <WindowsHost> - Specify the Recovery Manager installed Windows host to change orquery setting

Asynchronous Periodic Mode Remote Copy ...130Setting Up Remote Copy...

HpRmCli Exch createSYNTAX(For Exchange 2010/ Exchange 2013) HpRmCli Exch create <-sExchangeServer> <-vs verification_server> <-mdb mail

• -level log|Full - Optional. Verify the LOG files and DB files. To verify only LOG files,use - level log. This cannot be used with the -nc option.• -

If not specified, Recovery Manager creates the virtual copy using the expiration time specified inthe current policy.• -retain n{h|H|d|D} - Optional.

NOTE: VSS will wait for up to 10 seconds for the writers to freeze I/O, and this interval is notconfigurable. In most cases 10 seconds is a sufficient

HpRmCli Exch deletebackupSYNTAX(For Exchange 2010/ Exchange 2013) HpRmCli Exch deletebackup -mdb<mailbox_DB_name> -t <backuptimestamp> [-d

PARAMETERSThe following options are supported:• (For Exchange 2010/ Exchange 2013) -mdb MailboxDatabase - The name of the mailboxdatabase for which vi

HpRmCli Exch listbackupSYNTAX(For Exchange 2010/ Exchange 2013) HpRmCli Exch listbackup -mdb<mailbox_DB_name> [-domain <DomainName>](For E

PARAMETERSThe following options are supported:• -domainhost <DomainHost> - The fully qualified domain name (FQDN) of the domainbeing modified.•

• -mp "MountPoint" - Optional. Enclose the mount point in quotation marks if you preferto mount the volumes elsewhere besides default direct

HpRmCli Exch peer (For Exchange 2007)SYNTAXHpRmCli Exch peer -bs <peer_server>orHprmcli Exch peer displayorHprmcli Exch peer clearDESCRIPTIONThe

1 Overview of HP 3PAR Recovery ManagerSystem RequirementsGeneral Requirements for Recovery Manager• Microsoft Windows Server 2008 or 2008 R2 or 2008 R

HpRmCli Exch policySYNTAX(For Exchange 2010/ Exchange 2013) HpRmCli Exch policy -mdb <mailbox_DB_name>[-i <MaxVCAllowed> [-r]] [-exp <t

NOTE: Retention time restrictions are:• You must have an HP 3PAR Virtual Lock license to use the -retain option.• The minimum retention period is 1 ho

HpRmCli Exch portconfigSYNTAXHprmcli Exch portconfig [-s WindowsHost] [-n portnumber]DESCRIPTIONThe HpRmCli Exch portconfig command will display or up

HpRmCli Exch rcstatusSYNTAX(For Exchange 2010/ Exchange 2013) Hprmcli Exch rcstatus <-mdb mailboxdatabase> [-domain domain name] <[-query]|[&

HpRmCli Exch RegisterDomainSYNTAXHpRmCli Exch RegisterDomain -domainhost -u <domain\username> -p<password>DESCRIPTIONThe HpRmCli Exch Regi

HpRmCli Exch removeSYNTAX(For Exchange 2010/ Exchange 2013) HpRmCli Exch remove -mdb <mailbox_DB_name>-t <Timestamp> [-domain <DomainNa

HpRmCli Exch reportSYNTAXHpRmCli Exch report -h <WindowsHost> -output <OutputDirectory>DESCRIPTIONThe HpRmCli Exch report command will exe

HpRmCli Exch repositorySYNTAXHpRmCli Exch repository [-a AlterLocation]DESCRIPTIONThe HpRmCli Exch repository command will display or move the current

HpRmCli Exch resetSYNTAXTo reset the HP 3PAR Recovery Manager for Exchange locking on remote Windows host:HpRmCli Exch reset -s <ExchangeServer>

Examples(For Exchange 2010/ Exchange 2013) The following commands will release the lock at theExchange server.HpRmCli Exch reset -s bottlenosed -opt l

Licenses Required on the HP 3PAR StoreServ Storage SystemLicenses are required for the following software components:• HP 3PAR Virtual Copy Software•

server hosting the mailbox database. See “Recovering Data with HP 3PAR Recovery Manager”(page 100).Volume promote restore overwrites all data on the o

Examples(For Exchange 2010/ Exchange 2013) The following command will perform a restore of a virtualcopy 020405162103 from NetBackup media to drive C:

No will restore on passive copy without activating it. Valid only with passive copy restore inDAG.NOTE: Use quotes ("") where spaces are inc

HpRmCli Exch setvcSYNTAX(For Exchange 2010/ Exchange 2013) HpRmCli Exch setvc -mdb <mailbox_DB_name>-t <timestamp> [-retain <time>{h

HpRmCli Exch setvc -mdb mb2 -t 110412162103 -exp 25h(For Exchange 2010/ Exchange 2013) The following command removes the expiration date forvirtual co

HpRmCli Exch unmountSYNTAX(For Exchange 2010/ Exchange 2013) HpRmCli Exch unmount -mdb <mailbox_DB_name>-t <Timestamp> [-domain <Domain

HpRmCli Exch UnRegisterDomainSYNTAXHpRmCli Exch UnRegisterDomain -domainhost <DomainHost>DESCRIPTIONThe HpRmCli Exch UnRegisterDomain command mo

HpRmCli Exch validateSYNTAX(For Exchange 2010/ Exchange 2013) HpRmCli Exch validate -mdb <mailbox_DB_name>-t <Timestamp> [-domain <Doma

Scheduling Virtual Copies using the Recovery Manager GUIYou can schedule virtual copies at the same time you create a virtual copy of a storage group.

7 Rapid Backup and Recovery for ExchangeKey Microsoft Exchange File TypesBefore describing backup and recovery for HP 3PAR Recovery Manager Software f