Compaq Presario CQ58Maintenance and Service Guide
Category DescriptionMemory Two customer-accessible/upgradable memory module slotsDDR3-1333-MHz single channel support (DDR3-1600 downgrade to DDR3-133
9 RecyclingWhen a non-rechargeable or rechargeable battery has reached the end of its useful life, do not disposeof the battery in general household w
IndexAAC adapter light 13AC adapter, spare part number23, 24Action keys 8antennalocations 5removal 74spare part number 21, 25, 75Antenna Kit, spare pa
grounding 28packaging 30transporting 30workstation 30Hhard driveprecautions 28product description 2removal 44spare part numbers 19, 22,24, 25, 44speci
processors 1product name 1security 4serviceability 4video 2wireless 2product name 1, 32product number 32Rremoval/replacementpreliminaries 27procedures
Category Description One or two WLAN antennas built into display assembly, varying by computer model Support for the following WLAN formats:●Atheros
Category DescriptionSecurity Supports security cable lockOperating system Preinstalled:●Windows® 7 Home Basic 64-bit●Windows 7 Home Premium 64-bit●Win
2 External component identificationFinding your hardware and software information▲Select Start > Computer.A list displays all the devices installed
Item Component Description(3) Webcam Records video, captures still photographs, and allowsvideo conferences and online chat by means ofstreaming video
ButtonComponent DescriptionPower button●When the computer is off, press the button to turn onthe computer.●When the computer is on, press the button b
KeysItem Component Description(1) esc key Displays system information when pressed in combinationwith the fn key.(2) fn key Used in conjunction with h
LightsItem Component Description(1) Caps lock light On: Caps lock is on, which switches the keys to allcapital letters.(2) Power light●White: The comp
TouchPadItem Component Description(1) TouchPad on/off button Turns the TouchPad on or off.(2) TouchPad light●On: The TouchPad is off.●Off: The TouchPa
Left sideItem Component Description(1) External monitor port Connects an external VGA monitor or projector.(2) Vents (2) Enable airflow to cool intern
© Copyright 2012 Hewlett-PackardDevelopment Company, L.P.AMD, the AMD Arrow logo, andcombinations thereof, are trademarks ofAdvanced Micro Devices, In
Item Component Description(8) Digital Media slot Supports the following digital card formats:●Secure Digital (SD) Memory Card●Secure Digital Extended
Right sideItem Component Description(1) Optical drive Reads and writes (select models only) to an optical disk.(2) Optical drive light●Green: The opti
BottomItem Component Description(1) Battery bay Holds the battery.(2) Vents (4) Enable airflow to cool internal components.NOTE: The computer fan star
3 Illustrated parts catalog15
Service tagWhen ordering parts or requesting information, provide the computer serial number and modeldescription provided on the service tag.Item Des
Computer major componentsItem Component Spare part number(1) Display assembly: The display assembly is spared at the subcomponent level only. For more
Item Component Spare part number(2) Keyboard (includes keyboard cable): For use in Belgium 646125-A41 For use in Bulgaria 646125-261 For use in the
Item Component Spare part number For use on computer models equipped with an AMD E-300 processor (1.30-GHz,1066-MHz, 18 W, dual core, UMA graphics su
Display assembly subcomponentsItem Component Spare part number(1) Display bezel 686255-001(2) Webcam/microphone module (includes double-sided adhesive
Item Component Spare part number(6) Display panel cable (includes webcam/microphone module cable) 686256-001(7) Antenna Kit (includes wireless antenna
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the device, do notplace the device directly on your
Mass storage devicesItem Component Spare part number(1) Hard drive (does not include hard drive bracket, hard drive connector cable, or screws): 640-
Miscellaneous partsComponent Spare part number65-W HP Smart AC adapter (RC, V, 3-wire) 609939-001Power cord (3-pin, black, 1.83-m):For use in Denmark
Sequential part number listingSpare part number Description490371-001 Power cord for use in North America (3-pin, black, 1.83-m)490371-021 Power cord
Spare part number Description646125-BA1 Keyboard for use in Slovenia (includes keyboard cable)646125-BB1 Keyboard for use in Israel (includes keyboard
Spare part number Description686273-001 15.6-in, LED, SVA, HD, BrightView display panel686274-001 RTC battery686276-001 Rubber Kit (includes front and
4 Removal and replacementproceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and rep
Drive handlingCAUTION: Drives are fragile components that must be handled with care. To prevent damage tothe computer, damage to a drive, or loss of i
CAUTION: To prevent damage to the computer when you are removing or installing internalcomponents, observe these precautions:Keep components in their
Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro
Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c
iv Safety warning notice
Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 72 screws that must be removed, replaced
Item Component Description(4) Warranty period This number describes the duration of the warrantyperiod for the computer.(5) Model description This is
BatteryDescription Spare part number6-cell, 55-Wh, 2.55-Ah, Li-ion battery 593554-0016-cell, 47-Wh, 2.20-Ah, Li-ion battery 593553-001IMPORTANT: The c
Memory moduleDescription Spare part number4-GB memory module (PC3, 12800, 1600-MHz) 652972-0012-GB memory module (PC3, 12800, 1600-MHz) 641369-001Befo
5.Remove the memory module (2) by pulling it away from the slot at an angle.Reverse this procedure to install a memory module.WLAN moduleDescription S
4.Remove the battery (see Battery on page 34).5. Remove the memory module/wireless module compartment cover (see Memory moduleon page 35).Remove the W
Reverse this procedure to install the WLAN module.KeyboardNOTE: The keyboard spare part kit includes the keyboard cable.For use in country/region Spar
Remove the keyboard:1. Remove the Phillips PM2.5×4.0 screw that secures the keyboard to the computer.2. Rest and secure the computer on its left side.
4.Insert a screw driver or similar thin tool into the keyboard release hole, and then press on the backof the keyboard until the keyboard disengages f
7.Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, andthen disconnect the keyboard cable (2) from the sys
Table of contents1 Product description ... 12
Optical driveDescription Spare part numberDVD±RW Double-Layer with SuperMulti Drive (includes optical drive bezel and opticaldrive bracket)686268-001B
4.If it is necessary to replace the optical drive bezel, use a thin tool or an unbent paper clip (1) torelease the optical drive tray.5. Use a flat-bl
Hard driveNOTE: The hard drive spare part kit does not include the hard drive bracket, hard drive connectorcable, or screws.Description Spare part num
3.Remove the hard drive compartment cover (3) by sliding it away from the computer at an angle.The hard drive compartment cover is available in the Co
7.If it is necessary to disassemble the hard drive, perform the following steps:a. Remove the four Phillips PM3.0×3.0 screws (1) that secure the hard
RTC batteryDescription Spare part numberRTC battery 686274-001Before removing the RTC battery, follow these steps:1. Turn off the computer. If you are
Reverse this procedure to install the RTC battery. When installing the RTC battery, make sure the “+”sign faces up.Top coverDescription Spare part num
2.Remove the four Phillips PM2.0×2.5 screws on the rear edge of the battery bay and in the harddrive bay that secure the top cover to the computer.3.
7.Release the ZIF connector to which the TouchPad button board cable is connected, and thendisconnect the TouchPad button board cable (2) from the sys
10.Remove the top cover (2).Reverse this procedure to install the top cover.Power button boardDescription Spare part numberPower button board (include
Packaging and transporting guidelines ... 30Component replacement procedures ...
3.Remove the power button board (2).Reverse this procedure to install the power button board.TouchPad button boardDescription Spare part numberTouchPa
Remove the TouchPad button board:1. Turn the top cover upside down, with the front toward you.2.Detach the TouchPad button board cable (1) from the To
6.Remove the TouchPad button board (3) by sliding it away from the top cover at an angle.Reverse this procedure to install the TouchPad button board.5
Optical drive connector cableDescription Spare part numberOptical drive connector cable 686257-001Before removing the optical drive connector cable, f
4.Remove the optical drive connector cable (4).Reverse this procedure to install the optical drive connector cable.56 Chapter 4 Removal and replacem
SpeakersDescription Spare part numberSpeakers (include speaker cables) 686279-001Before removing the speakers, follow these steps:1. Turn off the comp
4.Remove the speakers (4).Reverse this procedure to install the speakers.58 Chapter 4 Removal and replacement procedures
USB boardDescription Spare part numberUSB board (includes cable) 686269-001Before removing the USB board, follow these steps:1. Turn off the computer.
3.Remove the USB board (3).Reverse this procedure to install the USB board.60 Chapter 4 Removal and replacement procedures
System boardNOTE: The system board spare part kit includes the processor and replacement thermal material.Description Spare part numberFor use on comp
Changing the computer boot order ... 86Backing up and recovering your informa
Remove the system board:1. Disconnect the following cables from the system board.(1) Speaker cable(2) Optical drive connector cable(3) Display panel c
4.Remove the system board (3) by sliding it up and to the right at an angle.Reverse this procedure to install the system board.Fan/heat sink assemblyD
d.Top cover (see Top cover on page 48)e. System board (see System board on page 61)Remove the fan/heat sink assembly:1. Turn the system board upside d
Reverse this procedure to install the fan/heat sink assembly.Component replacement procedures65
Display assemblyNOTE: The display assembly is spared at the subcomponent level only. For more display assemblyspare part information, see the individu
2.Release the wireless antenna cables (2) from the clips and routing channel built into thebase enclosure.CAUTION: Support the display assembly when r
4.Remove the display assembly (2).5. If it is necessary to replace the display bezel or any of the display assembly subcomponents:a.Remove the two dis
c.Remove the display bezel (6). The display bezel is available using spare part number686255-001.6.If it is necessary to replace the display hinge cov
7.If it is necessary to replace the display panel:a. Release the display panel cable (1) from the clips built into the bottom edge of thedisplay enclo
f.Disconnect the display panel cable (3) from the display panel.g. Remove the display panel. The display panel is available using spare part number686
b.Remove the display hinges (2). The display hinges are available using spare part number686262-001.9. If it is necessary to replace the display panel
c.Remove the display panel cable (3). The display panel cable is available using spare partnumber 686256-001 and includes the webcam/microphone cable.
10.If it is necessary to replace the webcam/microphone module, gently detach the webcam/microphone module from the display enclosure. (The webcam/micr
c.Remove the wireless antenna cables and transceivers (3). The wireless antenna cables andtransceivers are available using spare part number 686249-00
3.Remove the power connector bracket (3).4.Remove the power connector cable (4).Reverse this procedure to install the power connector cable.76 Chapter
5 Using Setup Utility (BIOS) andSystem DiagnosticsSetup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and
Determining the BIOS versionTo determine whether available BIOS updates contain later BIOS versions than those currently installedon the computer, you
3.Using the hard drive path you recorded earlier, open the folder on your hard drive that containsthe update.4. Double-click the file that has an .exe
6 SpecificationsComputer specifications Metric U.S.DimensionsWidth 37.60 cm 14.80 inDepth 24.70 cm 9.72 inHeight (front to rear) 3.05 to 3.58 cm 1.20
15.6-in, SVA, display panel display specifications Metric U.S.DimensionsHeight 19.6 cm 7.72 inWidth 34.7 cm 13.66 inDiagonal 39.8 cm 15.67 inNumber of
1 Product descriptionCategory DescriptionProduct Name Compaq Presario CQ58Processors●AMD® E2-1800 processor (1.70-GHz, 1333-MHz, 18 W, dual core; nots
Hard drive specifications 640-GB* 500-GB* 320-GB*DimensionsHeight 9.5 mm 9.5 mm 9.5 mmLength 100.4 mm 100.4 mm 100.4 mmWidth 69.9 mm 69.9 mm 69.9 mmWe
7 Backup and recoveryYour computer includes tools provided by the operating system and HP to help you safeguard yourinformation and restore it if nece
Creating recovering mediaHP recommends that you create either a set of recovery discs or a recovery flash drive to be sure thatyou can restore your co
Performing a system restoreHP Recovery Manager software allows you to repair or restore the computer to its original factory state.HP Recovery Manager
Restoring using the recovery media1. If possible, back up all personal files.2. Insert the first recovery disc into the optical drive on your computer
Backing up and recovering your informationIt is very important to back up your files and keep any new software in a safe place. As you add newsoftware
Using Windows Backup and RestoreGuidelines●Connect the computer to AC power before you start the backup process.●Allow enough time to complete the bac
Restore to a previous date and timeTo revert to a restore point (created at a previous date and time), when the computer was functioningoptimally, fol
8 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC, or from
Requirements for specific countries and regionsCountry/region Accredited agency Applicable note numberAustralia EANSW 1Austria OVE 1Belgium CEBC 1Cana
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