Hp EliteBook 8470p Notebook PC Manuel d'utilisateur Page 120
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- Table des matières
- DEPANNAGE
- MARQUE LIVRES
Noté. / 5. Basé sur avis des utilisateurs
The computer does not detect the optical drive
If your operating system does not detect an installed device, the device driver software may be
missing or corrupted.
1. Remove any discs from the optical drive.
2. From the Start screen, type c, select Control Panel, and then click System and Security.
3. Click Devices and Printers, and then click Device Manager.
4. In the Device Manager window, click the triangle next to DVD/CD-Rom drives. If the drive is
listed, it should be functioning correctly.
A disc does not play
●
Save your work and close all open programs before playing a CD or a DVD.
● Log off the Internet before playing a CD or a DVD.
●
Be sure that you insert the disc properly.
●
Be sure that the disc is clean. If necessary, clean the disc with filtered water and a lint-free cloth.
Wipe from the center of the disc to the outer edge.
●
Check the disc for scratches. If you find scratches, treat the disc with an optical disc repair kit
available at many electronics stores.
●
Disable Sleep mode before playing the disc.
Do not initiate Sleep while playing a disc. Otherwise, you may see a warning message asking if
you want to continue. If this message is displayed, click No. After you click No, the computer
may behave in either of the following ways:
◦ Playback may resume.
– or –
◦
The playback window in the multimedia program may close. To return to playing the disc,
click the Play button in your multimedia program to restart the disc. In rare cases, you may
need to exit the program and then restart it.
A movie is not visible on an external display
1. If both the computer display and an external display are turned on, press fn+f4 one or more
times to switch between the 2 displays.
2. Configure the monitor settings to make the external display primary:
a. Right-click on a blank area on the Windows desktop, and select Screen resolution.
b. Specify a primary display and a secondary display.
NOTE: When using both displays, the DVD image will not appear on any display designated as
the secondary display.
110 Appendix B Troubleshooting
- User Guide 1
- Safety warning notice 3
- Table of contents 5
- 1Welcome 11
- Finding information 12
- Finding information 3 13
- TouchPad 14
- Display 13 23
- Display 15 25
- Bottom 17 27
- 3 Connecting to a network 28
- Using a WLAN 29
- Setting up a WLAN 30
- Configuring a wireless router 30
- Protecting your WLAN 30
- Connecting to a WLAN 31
- Inserting and removing a SIM 32
- Connecting to a wired network 33
- Using a modem 34
- Using pointing devices 36
- Using TouchPad gestures 37
- Right-edge swipe 41
- Top-edge swipe 41
- Using the keyboard 42
- Identifying the hot keys 43
- Using keypads 44
- 5 Multimedia 46
- Webcam (select models only) 47
- 6 Power management 51
- Setting power options 52
- Initiating and exiting Sleep 53
- Using battery power 54
- Using Battery Check 55
- Managing low battery levels 55
- Conserving battery power 57
- Using external AC power 58
- Testing an AC adapter 59
- 7 External cards and devices 60
- Configuring an ExpressCard 61
- Inserting an ExpressCard 62
- Removing an ExpressCard 63
- Using a USB device 64
- Connecting a USB device 65
- Removing a USB device 65
- Connecting a 1394 device 66
- Removing a 1394 device 66
- Connecting an eSATA device 67
- Removing an eSATA device 67
- Handling drives 69
- Using hard drives 69
- Removing the service door 71
- Replacing the service door 72
- Removing the hard drive 73
- Installing a hard drive 75
- Replacing a hard drive 76
- Using hard drives 67 77
- Replacing an optical drive 78
- Using Disk Defragmenter 80
- Using Disk Cleanup 81
- Inserting an optical disc 83
- Removing an optical disc 84
- Sharing optical drives 86
- 9Security 87
- Using passwords 88
- Setting a DriveLock password 91
- Entering a DriveLock password 92
- Changing a DriveLock password 92
- Removing DriveLock protection 93
- Using antivirus software 94
- Using firewall software 94
- 10 Maintenance 97
- Cleaning your computer 99
- Updating programs and drivers 100
- 11 Backup and recovery 102
- Performing a system recovery 103
- Using f11 recovery tools 104
- Using HP Software Setup 106
- System Diagnostics 107
- Updating the BIOS 109
- 13 Support 112
- 14 Specifications 114
- A Traveling with the computer 115
- B Troubleshooting 116
- The computer screen is blank 117
- Resolving issues 109 119
- A disc does not play 120
- C Electrostatic discharge 122
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