HP Mini 5102Maintenance and Service GuideSUMMARYThis guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
Category Description ●250-GB, 7200-RPMNOTE: Not supported by computers with Windows® XP Home. ●160-GB, 7200-RPM Solid state drive (SSD) Supports the
Select To do thisPort Options (all are enabled by default) NOTE: All port options are enabled by default.●Enable/disable the serial port.●Enable/disab
Computer Setup in Windows XPStarting Computer SetupComputer Setup is a preinstalled, ROM-based utility that can be used even when the operating system
3. Select the File, Security, Diagnostics, or System Configuration menu.4. To exit Computer Setup, choose one of the following methods:●To exit Comput
Computer Setup menusThe menu tables in this section provide an overview of the Computer Setup options.NOTE: Some of the Computer Setup menu items list
Security menuNOTE: Some of the menu items listed in this section may not be supported by your computer.Select To do thisAdministrator ToolsSetup BIOS
System Configuration menuNOTE: Some of the listed System Configuration options may not be supported by your computer.Select To do thisLanguage Change
Select To do thisDevice configurations●Enable Fn Key Switch●Enable/disable USB legacy support. When enabled, USBlegacy support allows the following:◦U
Select To do thisBuilt-in device options●Enable/disable the wireless button state.●Enable/disable embedded WLAN device radio.●Enable/disable Network I
Computer Setup in SUSE LinuxStarting Computer SetupComputer Setup is a preinstalled, ROM-based utility that can be used even when the operating system
Select To do thisIgnore changes and exit Cancel any changes entered during the current session. Thenexit and restart the computer.Save changes and exi
Category DescriptionPorts Audio-in (stereo microphone) Audio out (stereo headphone) RJ-45 (Ethernet, includes link and activity lights) USB (2) US
Security menuNOTE: Some of the menu items listed in this section may not be supported by your computer.Select To do thisAdministrator ToolsSetup BIOS
System Configuration menuNOTE: Some of the listed System Configuration options may not be supported by your computer.Select To do thisLanguage Change
Select To do thisDevice configurations●Enable Fn Key Switch●Enable/disable USB legacy support. When enabled, USBlegacy support allows the following:◦U
Select To do thisBuilt-in device options●Enable/disable the wireless switch state.●Enable/disable embedded WLAN device radio.●Enable/disable Network I
6 SpecificationsDevice specifications Metric U.S.DimensionsDepth18.0 cm 7.09 inWidth 26.17 cm 10.30 inHeight (at front, non-touch screen) 2.32 cm 0.9
Metric U.S.Maximum altitude (unpressurized)Operating-15.24 to 3,048 m -50 to 10,000 ftNon-operating -15.24 to 12,192 m -50 to 40,000 ftNOTE: Applica
25.7-cm (10.1-in), high-definition, 16:9, AntiGlare displayspecificationsDimensionsHeight12.52 cm (4.93 in)Width 22.27 cm (8.77 in)Diagonal 25.55 cm (
25.7-cm (10.1-in), WSVGA, AntiGlare displayspecificationsDimensionsHeight12.52 cm (4.93 in)Width 22.27 cm (8.77 in)Diagonal 25.55 cm (10.06 in)Number
Hard drive specifications 320 GB* 250 GB* 160 GB*DimensionsHeight9.5 mm (0.37 in) 9.5 mm (0.37 in) 9.5 mm (0.37 in)Width 70 mm (2.75 in) 70 mm (2.76
Solid state drive specificationsPerformanceSequential read (maximum)250 MB/sSequential write (maximum) 70 MB/sCharacteristicsInterfaceSATA revision 2.
2 External component identificationComponents included with the computer may vary by region and model. The illustrations in this chapteridentify the s
System resource specificationsYou can use Device Manager to get a graphical view of the system resources that control how thedevices work on the compu
7 Backup and recoveryWindows 7 backup and recoveryTo protect your information, use Windows® Backup and Restore to back up individual files and folders
●Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shotof your settings. The screen shot can be a time-saver i
CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All files youhave created and any software installed on the com
Windows Vista backup and recoveryUse the instructions in this section if Windows Vista is installed on your computer.To protect your information, use
The screen image is added to the document.4. Save the document.●When backing up to discs, use any of the following types of discs (purchased separatel
RecoveringIn case of system failure, use the f11 recovery tool to recover your original hard drive image.NOTE: The image includes the Windows® operati
Windows XP backup and recoveryUse the instructions in this section if Windows XP is installed on your computer.To protect your information, use the Wi
6. After the operating system is installed, remove the Operating System disc and insert the DriverRecovery disc.7. Follow the on-screen instructions t
SUSE Linux backup and recoveryUse the instructions in this section if SUSE Linux SLED 11 is installed on your computer.To protect your information, ba
Top componentsTouchPadComponent Description(1) TouchPad* Moves the pointer and selects or activates items on the screen.(2) Left TouchPad button* Func
8 Connector pin assignmentsAudio-in (microphone)Pin Signal1 Audio signal in2 Audio signal in3 Ground122 Chapter 8 Connector pin assignments
Audio-out (headphone)Pin Signal1 Audio out, left channel2 Audio out, right channel3GroundAudio-out (headphone) 123
External monitorPin Signal1 Red analog2 Green analog3 Blue analog4 Not connected5 Ground6 Ground analog7 Ground analog8 Ground analog9 +5 VDC10 Ground
RJ-45 (network)Pin Signal1 Transmit +2 Transmit -3 Receive +4 Unused5 Unused6 Receive -7 Unused8UnusedRJ-45 (network) 125
Universal Serial BusPin Signal1 +5 VDC2 Data -3 Data +4 GroundThe USB+ power port on the right side of the computer powers HP USB external devices (se
9 Power cord set requirementsThe wide range input feature of the device permits it to operate from any line voltage from 100 to 120volts AC or from 22
Requirements for specific countries and regionsCountry/region Accredited agency Applicable note numberAustralia EANSW 1Austria OVE 1Belgium CEBC 1Cana
10 RecyclingBatteryWhen a battery has reached the end of its useful life, do not dispose of the battery in general householdwaste. Follow the local la
Perform the following steps to disassemble the display assembly:1. Remove all screw covers (1) and screws (2) that secure the display bezel to the dis
4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2).5. Remove all screws (1) that secure the display pane
LightsComponent Description(1) Caps lock light On: Caps lock is on.(2) QuickWeb light On: The Web browser is in use.(3) QuickLook light●On: The comput
10. Remove the display panel frame (2) from the display panel.11. Remove the screws (1) that secure the backlight cover to the display panel.12. Lift
15. Remove the backlight cables (1) from the clip (2) in the display panel.16. Turn the display panel upside down.WARNING! The backlight contains merc
18. Remove the backlight from the backlight frame.19. Disconnect the display panel cable (1) from the LCD panel.20. Remove the screws (2) that secure
IndexAAC adapteridentifying 16AC adapter, spare partnumber 26antennaremoval 72spare part number 25, 65antennas 15applications key, Windows 8audio-in
display panel/webcam cablespare part number 25, 65display specifications 108, 109drive light 9DriveLock password 88DriveLock, automatic 88drivesboot
serial port 92Smart Card slot 92USB port 92portsexternal monitor 11product description 3USB 10, 11power button boardspare part number 63power button,
Ttools required 34top coverremoval 55spare part number 20, 55TouchPadbuttons 5identifying 5scrolling regions 5TPM Embedded Security 88transporting gu
ButtonsComponent Description(1) QuickWeb button●When the computer is off, press the button to openHP QuickWeb.●When the computer is on, press the butt
KeysComponent Description(1) esc key Displays system information when pressed in combination with thefn key.(2) fn key Displays system information whe
Front componentsComponent Description(1) Drive light Blinking: The hard drive is being accessed.(2) Wireless light ●Blue: An integrated wireless devi
Right-side componentsComponent Description(1) SD Card Reader Supports the following optional digital card formats:●MultiMediaCard (MMC)●Secure Digital
Left-side componentsComponent Description(1) Battery light ●Amber: A battery is charging.●Turquoise: A battery is close to full charge capacity.●Blink
© Copyright 2010 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice
Display components Component Description(1) Webcam light On: The webcam is in use.(2) Webcam Records audio and video and captures still photographs.(3
Bottom componentsComponent Description(1) Battery bay Holds the battery.(2) Battery release latches (2) Release the battery from the battery bay.(3) S
Carrying handleSelect models of the computer have an optional carrying handle that is attached to the bottom of thecomputer. The handle can be extende
Wireless antennasOn select models of the computer, at least 2 antennas send and receive signals from one or morewireless devices.Component Description
Additional hardware componentsComponent Description(1) Power cord* Connects an AC adapter to an AC outlet.(2) AC adapter Converts AC power to DC power
3 Illustrated parts catalogService tagWhen ordering parts or requesting information, provide the computer serial number and modeldescription provided
Device major components18 Chapter 3 Illustrated parts catalog
Item Description Spare part number(1) Display panel assembly (includes 1 webcam, 2 microphones, and 2 WLAN antennas withcables; 2 WWAN antennas with c
Item Description Spare part number ●For use in French Canada578364-121 ●For use in Finland, and Sweden578364-B71 ●For use in Germany578364-041 ●For us
Item Description Spare part number ●250-GB, 7200-RPM, SATA577973-001 ●160-GB, 7200-RPM, for use with WWAN option593641-001 ●160-GB, 7200-RPM, SATA5779
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on
Item Description Spare part number ●For use in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia, Austria,Azerbaijan, Bahamas, Bahrain, Barbad
Item Description Spare part numberPlastics kit with Bluetooth cable 605743-001 (9a) Bluetooth cable (9b) Audio connector cover (9c) Memory modu
Display assembly componentsNOTE: The first figure below shows the non-touch display assembly and the second figure shows thetouch-screen display assem
Item Description Spare part number(2) Display hinge kit(Includes left and right display panel hinges)577930-001(3) LCD panelNOTE: The non-touch displa
Miscellaneous partsDescription Spare part number65-W, 3-pin Smart AC adapter ●For use in all countries and regions except India463958-001●For use in
Description Spare part numberOptional carrying handle (see Carrying handle on page 14) 606384-001Screw kit Includes the following replacement screws:●
Sequential part number listingSpare part number Description463958-001 65-W, 3-pin Smart AC adapter for use in all countries and regions except India49
Spare part number Description518434-001 WLAN module, Broadcom 43224 802.11a/b/g/n 2x2 WiFi Adapter for use in Antigua and Barbuda,Barbados, Belize, Ca
Spare part number Description577928-001 Display back cover with logo for use with non-touch screen, black577929-001 Display bezel for use with non-tou
Spare part number Description578364-261 Keyboard, 25.7-cm (10.1-in) for use in Bulgaria578364-281 Keyboard, 25.7-cm (10.1=in) for use in Thailand57836
iv Safety warning notice
Spare part number Description598453-001 Display panel assembly, 25.7-cm (10.1-in), WSVGA, AntiGlare, touch-screen display for use withwebcam598454-001
Spare part number Description607183-001 Display panel assembly, 25.7-cm (10.1-in), WSVGA, AntiGlare display assembly for use with webcamand WWAN optio
4 Removal and replacement proceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and re
Drive handlingCAUTION: Drives are fragile components that must be handled with care. To prevent damage to thedevice, damage to a drive, or loss of inf
Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro
Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c
Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 65 screws, in 9 different sizes, that mu
Device feetThe device feet are adhesive-backed rubber pads. The rear feet are attached and the front feet aretethered to the bottom of the base enclos
BatteryDescription Spare part number6 cell Li-ion (66 Wh) 3.0 Ah 535629-0016 cell Li-ion battery (55 Wh) 2.55 Ah 579027-0014-cell Li-ion (29-Wh) 2.0-A
Table of contents1 Product description2 External component identificationTop components ...
SIMNOTE: This section applies only to device models with WWAN capability.NOTE: If there is a SIM inserted in the SIM slot, it must be removed before d
Memory moduleDescription Spare part numberMemory module, PC2-6400, shared, 2048-MBNOTE: Not supported by computers with Windows® XP Home SP3, or with
4. Remove the memory module (2) by pulling the module away from the slot at an angle.NOTE: Memory modules are designed with a notch (3) to prevent inc
KeyboardDescription Spare part numberFor use in Belgium 578364-A41For use in Brazil 578364-201For use in Bulgaria 578364-261For use in the Czech Repub
Before removing the keyboard, follow these steps:1. Shut down the device. If you are unsure whether the device is off or in Hibernation, turn the devi
5. Swing the keyboard forward (2), and slide the keyboard back until its top edge rests on the displayassembly (3).NOTE: You can also rest the keyboar
Mass storage devicesNOTE: Each hard drive spare part kit and solid state drive spare part kit includes a bracket and screws.Description Spare part num
2. Use the Mylar tab to slide the assembly to the right (3) to disconnect it, and remove theassembly (4).3. Remove the mounting bracket.On a hard driv
Reverse this procedure to install a hard drive or solid state drive.50 Chapter 4 Removal and replacement procedures
WLAN moduleDescription Spare part numberBroadcom 4312G 802.11b/g WiFi and 2070 Bluetooth 2.1+EDR Combo Adapter (BT3.0+HS ready) 575920-001Broadcom 432
Packaging and transporting guidelines ... 37Workstation guidelines ...
Description Spare part number●For use in Canada, the Cayman Islands, Guam, Puerto Rico, the United States, and the U.S.Virgin Islands504593-003●For us
Remove the WLAN module:1. Pull back the Mylar shield (1) from WLAN module.2. Disconnect the wireless antenna cables (2) from the terminals on the WLAN
SIM moduleDescription Spare part numberSIM module board (includes cable) 577923-001Before removing the SIM module, follow these steps:1. Shut down the
Top coverDescription Spare part numberTop cover with TouchPad, black 577926-001Top cover with TouchPad, red 598461-001Top cover with TouchPad, blue 59
4. Turn the device right-side up, with the front toward you.5. Open the device as far as possible.6. Release the ZIF connector (1) that connects the b
10. Release the ZIF connector (1) for the TouchPad button board cable, and disconnect the cable(2) from the system board.11. Disconnect the speaker ca
SpeakerDescription Spare part numberSpeaker assembly with cable 577967-001Before removing the speaker assembly, follow these steps:1. Shut down the de
WWAN moduleDescription Spare part numberWWAN module, Qualcomm EV-DO HSPA (includes mounting bracket)NOTE: Not supported by computers with Linux instal
3. Remove the WWAN module (3) by pulling the module away from the mini-card slot at an angle.NOTE: The mounting bracket on the right side of the WWAN
RTC batteryDescription Spare part numberRTC battery 507707-001Before removing the real-time clock (RTC) battery, follow these steps:1. Shut down the d
Starting Computer Setup ... 93Using Computer Setup ...
Bluetooth moduleDescription Spare part numberBluetooth module 537921-001Before removing the Bluetooth module, follow these steps:1. Shut down the comp
Power button boardDescription Spare part numberPower button board with cable 598451-001Before removing the power button board, follow these steps:1. S
Display assemblyDescription Spare part numberDisplay assembly (includes 1 webcam, 2 microphones, and 2 WLAN antenna with cables; WWAN antennas with ca
Description Spare part numberWebcam module 577927-001Display panel/webcam cable●For use in high-definition display assembly577932-001●For use in WSVG
Remove the display assembly:1. Disconnect the following cables and grounding tape from the system board and cable routing clips:(1) Display panel cabl
4. If it is necessary to replace the display bezel, perform the following steps:a. Remove the 4 Mylar screw covers (1) from the corners of the display
b. Disconnect the webcam cable (2) from the webcam.c. Remove the webcam.6. If it is necessary to replace the non-touch display panel, perform the foll
– or –On touch-screen display assemblies:a. Remove the 9 Phillips PM2.5×5.0 screws that secure the display panel to the displayenclosure.b. Lift the t
7. If it is necessary to replace the display panel/webcam cable, use the following steps:a. Turn the display panel over, and peel back the Mylar shiel
c. Release the display panel/webcam cable (1) from the adhesive points (2) along the cableroute on the back of the display panel.d. Remove the display
9 Power cord set requirementsRequirements for all countries and regions ...
b. Pull the receiver through the tabs (2), and remove the microphone receiver (3).10. If it is necessary to replace the wireless antennas and cables,
System boardDescription Spare part numberSystem board (includes processor and replacement thermal material) ●Includes Intel Atom N470 1.83-GHz proces
3. On models with the WWAN option installed remove the Phillips PM2.0×2.0 screw (3) that securesthe WWAN bracket to the base enclosure, and then remov
Fan and heat sink assemblyDescription Spare part numberFan and heat sink assembly (includes replacement thermal material) 598452-001NOTE: To properly
2. Disconnect the fan cable from the system board.3. Turn the system board right side up.4. Loosen the 4 Phillips PM2.5×5.0 captive screws (1) that se
Reverse this procedure to install the fan and heat sink assembly.Component replacement procedures 77
5 Computer SetupComputer Setup in Windows 7To view the drives installed on the computer, select Start > Computer.On models with a secondary hard dr
To navigate and select in Computer Setup, follow these steps:1. Turn on or restart the computer, and then press esc while the “Press the ESC key for S
NOTE: Your password settings and security settings are not changed when you restore the factorysettings.Computer Setup menusThe menu tables in this se
Security menuNOTE: Some of the menu items listed in this section may not be supported by your computer.Select To do thisAdministrator ToolsBIOS admini
1 Product descriptionCategory DescriptionProduct name HP Mini 5102Processor Intel® Atom™ N470 1.83-GHz processor, 512-KB Level 2 cache, 667-MHz front
System Configuration menuNOTE: Some of the listed System Configuration options may not be supported by your computer.Select To do thisLanguage Change
Select To do thisDevice configurations●Enable Fn Key Switch●Enable/disable USB legacy support. When enabled, USBlegacy support allows the following:◦U
Select To do thisBuilt-in device options●Enable/disable the wireless switch state.●Enable/disable embedded WLAN device radio.●Enable/disable Network I
Computer Setup in Windows VistaStarting Computer SetupComputer Setup is a preinstalled, ROM-based utility that can be used even when the operating sys
To exit Computer Setup menus, choose one of the following methods:●To exit Computer Setup menus without saving your changes, click the Exit icon in th
Computer Setup menusThe menu tables in this section provide an overview of Computer Setup options.NOTE: Some of the Computer Setup menu items listed i
Security menuNOTE: Some of the menu items listed in this section may not be supported by your computer.Select To do thisSetup BIOS Administrator Passw
System Configuration menuNOTE: Some of the listed System Configuration options may not be supported by your computer.Select To do thisLanguage Change
Select To do thisNOTE: Availability of these options varies by computermodel.●Enable/disable secondary battery fast charge (enabled bydefault).●Enable
Select To do thisBuilt-In Device Options●Enable/disable the wireless button state (enabled bydefault).●Enable/disable embedded WLAN device radio (sele
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