HP Mini 5102 Manuel d'utilisateur

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HP Mini 5102
Maintenance and Service Guide
SUMMARY
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts;
troubleshooting computer problems; and performing computer disassembly procedures.
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Résumé du contenu

Page 1 - HP Mini 5102

HP Mini 5102Maintenance and Service GuideSUMMARYThis guide is a troubleshooting reference used for maintaining and servicing the computer. It provides

Page 2

Category Description ●250-GB, 7200-RPMNOTE: Not supported by computers with Windows® XP Home. ●160-GB, 7200-RPM Solid state drive (SSD) Supports the

Page 3 - Safety warning notice

Select To do thisPort Options (all are enabled by default) NOTE: All port options are enabled by default.●Enable/disable the serial port.●Enable/disab

Page 4

Computer Setup in Windows XPStarting Computer SetupComputer Setup is a preinstalled, ROM-based utility that can be used even when the operating system

Page 5

3. Select the File, Security, Diagnostics, or System Configuration menu.4. To exit Computer Setup, choose one of the following methods:●To exit Comput

Page 6

Computer Setup menusThe menu tables in this section provide an overview of the Computer Setup options.NOTE: Some of the Computer Setup menu items list

Page 7

Security menuNOTE: Some of the menu items listed in this section may not be supported by your computer.Select To do thisAdministrator ToolsSetup BIOS

Page 8

System Configuration menuNOTE: Some of the listed System Configuration options may not be supported by your computer.Select To do thisLanguage Change

Page 9 - 1 Product description

Select To do thisDevice configurations●Enable Fn Key Switch●Enable/disable USB legacy support. When enabled, USBlegacy support allows the following:◦U

Page 10

Select To do thisBuilt-in device options●Enable/disable the wireless button state.●Enable/disable embedded WLAN device radio.●Enable/disable Network I

Page 11

Computer Setup in SUSE LinuxStarting Computer SetupComputer Setup is a preinstalled, ROM-based utility that can be used even when the operating system

Page 12

Select To do thisIgnore changes and exit Cancel any changes entered during the current session. Thenexit and restart the computer.Save changes and exi

Page 13 - Top components

Category DescriptionPorts Audio-in (stereo microphone) Audio out (stereo headphone) RJ-45 (Ethernet, includes link and activity lights) USB (2) US

Page 14

Security menuNOTE: Some of the menu items listed in this section may not be supported by your computer.Select To do thisAdministrator ToolsSetup BIOS

Page 15 - Top components 7

System Configuration menuNOTE: Some of the listed System Configuration options may not be supported by your computer.Select To do thisLanguage Change

Page 16

Select To do thisDevice configurations●Enable Fn Key Switch●Enable/disable USB legacy support. When enabled, USBlegacy support allows the following:◦U

Page 17 - Front components

Select To do thisBuilt-in device options●Enable/disable the wireless switch state.●Enable/disable embedded WLAN device radio.●Enable/disable Network I

Page 18 - Right-side components

6 SpecificationsDevice specifications Metric U.S.DimensionsDepth18.0 cm 7.09 inWidth 26.17 cm 10.30 inHeight (at front, non-touch screen) 2.32 cm 0.9

Page 19 - Left-side components

Metric U.S.Maximum altitude (unpressurized)Operating-15.24 to 3,048 m -50 to 10,000 ftNon-operating -15.24 to 12,192 m -50 to 40,000 ftNOTE: Applica

Page 20 - Display components

25.7-cm (10.1-in), high-definition, 16:9, AntiGlare displayspecificationsDimensionsHeight12.52 cm (4.93 in)Width 22.27 cm (8.77 in)Diagonal 25.55 cm (

Page 21 - Bottom components

25.7-cm (10.1-in), WSVGA, AntiGlare displayspecificationsDimensionsHeight12.52 cm (4.93 in)Width 22.27 cm (8.77 in)Diagonal 25.55 cm (10.06 in)Number

Page 22 - Carrying handle

Hard drive specifications 320 GB* 250 GB* 160 GB*DimensionsHeight9.5 mm (0.37 in) 9.5 mm (0.37 in) 9.5 mm (0.37 in)Width 70 mm (2.75 in) 70 mm (2.76

Page 23 - Wireless antennas

Solid state drive specificationsPerformanceSequential read (maximum)250 MB/sSequential write (maximum) 70 MB/sCharacteristicsInterfaceSATA revision 2.

Page 24

2 External component identificationComponents included with the computer may vary by region and model. The illustrations in this chapteridentify the s

Page 25 - 3 Illustrated parts catalog

System resource specificationsYou can use Device Manager to get a graphical view of the system resources that control how thedevices work on the compu

Page 26 - Device major components

7 Backup and recoveryWindows 7 backup and recoveryTo protect your information, use Windows® Backup and Restore to back up individual files and folders

Page 27 - Device major components 19

●Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shotof your settings. The screen shot can be a time-saver i

Page 28

CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All files youhave created and any software installed on the com

Page 29 - Device major components 21

Windows Vista backup and recoveryUse the instructions in this section if Windows Vista is installed on your computer.To protect your information, use

Page 30

The screen image is added to the document.4. Save the document.●When backing up to discs, use any of the following types of discs (purchased separatel

Page 31 - Device major components 23

RecoveringIn case of system failure, use the f11 recovery tool to recover your original hard drive image.NOTE: The image includes the Windows® operati

Page 32 - Display assembly components

Windows XP backup and recoveryUse the instructions in this section if Windows XP is installed on your computer.To protect your information, use the Wi

Page 33

6. After the operating system is installed, remove the Operating System disc and insert the DriverRecovery disc.7. Follow the on-screen instructions t

Page 34 - Miscellaneous parts

SUSE Linux backup and recoveryUse the instructions in this section if SUSE Linux SLED 11 is installed on your computer.To protect your information, ba

Page 35 - Miscellaneous parts 27

Top componentsTouchPadComponent Description(1) TouchPad* Moves the pointer and selects or activates items on the screen.(2) Left TouchPad button* Func

Page 36

8 Connector pin assignmentsAudio-in (microphone)Pin Signal1 Audio signal in2 Audio signal in3 Ground122 Chapter 8 Connector pin assignments

Page 37

Audio-out (headphone)Pin Signal1 Audio out, left channel2 Audio out, right channel3GroundAudio-out (headphone) 123

Page 38

External monitorPin Signal1 Red analog2 Green analog3 Blue analog4 Not connected5 Ground6 Ground analog7 Ground analog8 Ground analog9 +5 VDC10 Ground

Page 39

RJ-45 (network)Pin Signal1 Transmit +2 Transmit -3 Receive +4 Unused5 Unused6 Receive -7 Unused8UnusedRJ-45 (network) 125

Page 40

Universal Serial BusPin Signal1 +5 VDC2 Data -3 Data +4 GroundThe USB+ power port on the right side of the computer powers HP USB external devices (se

Page 41 - Spare part number Description

9 Power cord set requirementsThe wide range input feature of the device permits it to operate from any line voltage from 100 to 120volts AC or from 22

Page 42

Requirements for specific countries and regionsCountry/region Accredited agency Applicable note numberAustralia EANSW 1Austria OVE 1Belgium CEBC 1Cana

Page 43 - Drive handling

10 RecyclingBatteryWhen a battery has reached the end of its useful life, do not dispose of the battery in general householdwaste. Follow the local la

Page 44 - Grounding guidelines

Perform the following steps to disassemble the display assembly:1. Remove all screw covers (1) and screws (2) that secure the display bezel to the dis

Page 45

4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2).5. Remove all screws (1) that secure the display pane

Page 46

LightsComponent Description(1) Caps lock light On: Caps lock is on.(2) QuickWeb light On: The Web browser is in use.(3) QuickLook light●On: The comput

Page 47 - Service tag

10. Remove the display panel frame (2) from the display panel.11. Remove the screws (1) that secure the backlight cover to the display panel.12. Lift

Page 48 - Device feet

15. Remove the backlight cables (1) from the clip (2) in the display panel.16. Turn the display panel upside down.WARNING! The backlight contains merc

Page 49 - Description Spare part number

18. Remove the backlight from the backlight frame.19. Disconnect the display panel cable (1) from the LCD panel.20. Remove the screws (2) that secure

Page 50

IndexAAC adapteridentifying 16AC adapter, spare partnumber 26antennaremoval 72spare part number 25, 65antennas 15applications key, Windows 8audio-in

Page 51 - Memory module

display panel/webcam cablespare part number 25, 65display specifications 108, 109drive light 9DriveLock password 88DriveLock, automatic 88drivesboot

Page 52

serial port 92Smart Card slot 92USB port 92portsexternal monitor 11product description 3USB 10, 11power button boardspare part number 63power button,

Page 53 - Keyboard

Ttools required 34top coverremoval 55spare part number 20, 55TouchPadbuttons 5identifying 5scrolling regions 5TPM Embedded Security 88transporting gu

Page 55

ButtonsComponent Description(1) QuickWeb button●When the computer is off, press the button to openHP QuickWeb.●When the computer is on, press the butt

Page 56 - Mass storage devices

KeysComponent Description(1) esc key Displays system information when pressed in combination with thefn key.(2) fn key Displays system information whe

Page 57

Front componentsComponent Description(1) Drive light Blinking: The hard drive is being accessed.(2) Wireless light ●Blue: An integrated wireless devi

Page 58

Right-side componentsComponent Description(1) SD Card Reader Supports the following optional digital card formats:●MultiMediaCard (MMC)●Secure Digital

Page 59 - WLAN module

Left-side componentsComponent Description(1) Battery light ●Amber: A battery is charging.●Turquoise: A battery is close to full charge capacity.●Blink

Page 60

© Copyright 2010 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice

Page 61

Display components Component Description(1) Webcam light On: The webcam is in use.(2) Webcam Records audio and video and captures still photographs.(3

Page 62 - SIM module

Bottom componentsComponent Description(1) Battery bay Holds the battery.(2) Battery release latches (2) Release the battery from the battery bay.(3) S

Page 63 - Top cover

Carrying handleSelect models of the computer have an optional carrying handle that is attached to the bottom of thecomputer. The handle can be extende

Page 64

Wireless antennasOn select models of the computer, at least 2 antennas send and receive signals from one or morewireless devices.Component Description

Page 65 - (2) from the system board

Additional hardware componentsComponent Description(1) Power cord* Connects an AC adapter to an AC outlet.(2) AC adapter Converts AC power to DC power

Page 66

3 Illustrated parts catalogService tagWhen ordering parts or requesting information, provide the computer serial number and modeldescription provided

Page 67

Device major components18 Chapter 3 Illustrated parts catalog

Page 68

Item Description Spare part number(1) Display panel assembly (includes 1 webcam, 2 microphones, and 2 WLAN antennas withcables; 2 WWAN antennas with c

Page 69 - RTC battery

Item Description Spare part number ●For use in French Canada578364-121 ●For use in Finland, and Sweden578364-B71 ●For use in Germany578364-041 ●For us

Page 70 - Bluetooth module

Item Description Spare part number ●250-GB, 7200-RPM, SATA577973-001 ●160-GB, 7200-RPM, for use with WWAN option593641-001 ●160-GB, 7200-RPM, SATA5779

Page 71 - Power button board

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on

Page 72 - Display assembly

Item Description Spare part number ●For use in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia, Austria,Azerbaijan, Bahamas, Bahrain, Barbad

Page 73

Item Description Spare part numberPlastics kit with Bluetooth cable 605743-001 (9a) Bluetooth cable (9b) Audio connector cover (9c) Memory modu

Page 74

Display assembly componentsNOTE: The first figure below shows the non-touch display assembly and the second figure shows thetouch-screen display assem

Page 75

Item Description Spare part number(2) Display hinge kit(Includes left and right display panel hinges)577930-001(3) LCD panelNOTE: The non-touch displa

Page 76

Miscellaneous partsDescription Spare part number65-W, 3-pin Smart AC adapter ●For use in all countries and regions except India463958-001●For use in

Page 77

Description Spare part numberOptional carrying handle (see Carrying handle on page 14) 606384-001Screw kit Includes the following replacement screws:●

Page 78

Sequential part number listingSpare part number Description463958-001 65-W, 3-pin Smart AC adapter for use in all countries and regions except India49

Page 79

Spare part number Description518434-001 WLAN module, Broadcom 43224 802.11a/b/g/n 2x2 WiFi Adapter for use in Antigua and Barbuda,Barbados, Belize, Ca

Page 80

Spare part number Description577928-001 Display back cover with logo for use with non-touch screen, black577929-001 Display bezel for use with non-tou

Page 81 - System board

Spare part number Description578364-261 Keyboard, 25.7-cm (10.1-in) for use in Bulgaria578364-281 Keyboard, 25.7-cm (10.1=in) for use in Thailand57836

Page 82

iv Safety warning notice

Page 83 - Fan and heat sink assembly

Spare part number Description598453-001 Display panel assembly, 25.7-cm (10.1-in), WSVGA, AntiGlare, touch-screen display for use withwebcam598454-001

Page 84

Spare part number Description607183-001 Display panel assembly, 25.7-cm (10.1-in), WSVGA, AntiGlare display assembly for use with webcamand WWAN optio

Page 85

4 Removal and replacement proceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and re

Page 86 - 5 Computer Setup

Drive handlingCAUTION: Drives are fragile components that must be handled with care. To prevent damage to thedevice, damage to a drive, or loss of inf

Page 87

Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure

Page 88

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro

Page 89

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

Page 90

Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 65 screws, in 9 different sizes, that mu

Page 91

Device feetThe device feet are adhesive-backed rubber pads. The rear feet are attached and the front feet aretethered to the bottom of the base enclos

Page 92 - 84 Chapter 5 Computer Setup

BatteryDescription Spare part number6 cell Li-ion (66 Wh) 3.0 Ah 535629-0016 cell Li-ion battery (55 Wh) 2.55 Ah 579027-0014-cell Li-ion (29-Wh) 2.0-A

Page 93 - Using Computer Setup

Table of contents1 Product description2 External component identificationTop components ...

Page 94

SIMNOTE: This section applies only to device models with WWAN capability.NOTE: If there is a SIM inserted in the SIM slot, it must be removed before d

Page 95

Memory moduleDescription Spare part numberMemory module, PC2-6400, shared, 2048-MBNOTE: Not supported by computers with Windows® XP Home SP3, or with

Page 96

4. Remove the memory module (2) by pulling the module away from the slot at an angle.NOTE: Memory modules are designed with a notch (3) to prevent inc

Page 97

KeyboardDescription Spare part numberFor use in Belgium 578364-A41For use in Brazil 578364-201For use in Bulgaria 578364-261For use in the Czech Repub

Page 98 - 90 Chapter 5 Computer Setup

Before removing the keyboard, follow these steps:1. Shut down the device. If you are unsure whether the device is off or in Hibernation, turn the devi

Page 99

5. Swing the keyboard forward (2), and slide the keyboard back until its top edge rests on the displayassembly (3).NOTE: You can also rest the keyboar

Page 100 - 92 Chapter 5 Computer Setup

Mass storage devicesNOTE: Each hard drive spare part kit and solid state drive spare part kit includes a bracket and screws.Description Spare part num

Page 101 - Computer Setup in Windows XP

2. Use the Mylar tab to slide the assembly to the right (3) to disconnect it, and remove theassembly (4).3. Remove the mounting bracket.On a hard driv

Page 102

Reverse this procedure to install a hard drive or solid state drive.50 Chapter 4 Removal and replacement procedures

Page 103 - Computer Setup menus

WLAN moduleDescription Spare part numberBroadcom 4312G 802.11b/g WiFi and 2070 Bluetooth 2.1+EDR Combo Adapter (BT3.0+HS ready) 575920-001Broadcom 432

Page 104 - Security menu

Packaging and transporting guidelines ... 37Workstation guidelines ...

Page 105 - System Configuration menu

Description Spare part number●For use in Canada, the Cayman Islands, Guam, Puerto Rico, the United States, and the U.S.Virgin Islands504593-003●For us

Page 106 - 98 Chapter 5 Computer Setup

Remove the WLAN module:1. Pull back the Mylar shield (1) from WLAN module.2. Disconnect the wireless antenna cables (2) from the terminals on the WLAN

Page 107

SIM moduleDescription Spare part numberSIM module board (includes cable) 577923-001Before removing the SIM module, follow these steps:1. Shut down the

Page 108 - Computer Setup in SUSE Linux

Top coverDescription Spare part numberTop cover with TouchPad, black 577926-001Top cover with TouchPad, red 598461-001Top cover with TouchPad, blue 59

Page 109

4. Turn the device right-side up, with the front toward you.5. Open the device as far as possible.6. Release the ZIF connector (1) that connects the b

Page 110

10. Release the ZIF connector (1) for the TouchPad button board cable, and disconnect the cable(2) from the system board.11. Disconnect the speaker ca

Page 111

SpeakerDescription Spare part numberSpeaker assembly with cable 577967-001Before removing the speaker assembly, follow these steps:1. Shut down the de

Page 112

WWAN moduleDescription Spare part numberWWAN module, Qualcomm EV-DO HSPA (includes mounting bracket)NOTE: Not supported by computers with Linux instal

Page 113

3. Remove the WWAN module (3) by pulling the module away from the mini-card slot at an angle.NOTE: The mounting bracket on the right side of the WWAN

Page 114 - 6 Specifications

RTC batteryDescription Spare part numberRTC battery 507707-001Before removing the real-time clock (RTC) battery, follow these steps:1. Shut down the d

Page 115 - Device specifications 107

Starting Computer Setup ... 93Using Computer Setup ...

Page 116

Bluetooth moduleDescription Spare part numberBluetooth module 537921-001Before removing the Bluetooth module, follow these steps:1. Shut down the comp

Page 117

Power button boardDescription Spare part numberPower button board with cable 598451-001Before removing the power button board, follow these steps:1. S

Page 118 - Hard drive specifications

Display assemblyDescription Spare part numberDisplay assembly (includes 1 webcam, 2 microphones, and 2 WLAN antenna with cables; WWAN antennas with ca

Page 119

Description Spare part numberWebcam module 577927-001Display panel/webcam cable●For use in high-definition display assembly577932-001●For use in WSVG

Page 120

Remove the display assembly:1. Disconnect the following cables and grounding tape from the system board and cable routing clips:(1) Display panel cabl

Page 121 - 7 Backup and recovery

4. If it is necessary to replace the display bezel, perform the following steps:a. Remove the 4 Mylar screw covers (1) from the corners of the display

Page 122 - Recovering

b. Disconnect the webcam cable (2) from the webcam.c. Remove the webcam.6. If it is necessary to replace the non-touch display panel, perform the foll

Page 123

– or –On touch-screen display assemblies:a. Remove the 9 Phillips PM2.5×5.0 screws that secure the display panel to the displayenclosure.b. Lift the t

Page 124 - Backing up

7. If it is necessary to replace the display panel/webcam cable, use the following steps:a. Turn the display panel over, and peel back the Mylar shiel

Page 125

c. Release the display panel/webcam cable (1) from the adhesive points (2) along the cableroute on the back of the display panel.d. Remove the display

Page 126

9 Power cord set requirementsRequirements for all countries and regions ...

Page 127

b. Pull the receiver through the tabs (2), and remove the microphone receiver (3).10. If it is necessary to replace the wireless antennas and cables,

Page 128 - Recovery disc

System boardDescription Spare part numberSystem board (includes processor and replacement thermal material) ●Includes Intel Atom N470 1.83-GHz proces

Page 129

3. On models with the WWAN option installed remove the Phillips PM2.0×2.0 screw (3) that securesthe WWAN bracket to the base enclosure, and then remov

Page 130 - 8 Connector pin assignments

Fan and heat sink assemblyDescription Spare part numberFan and heat sink assembly (includes replacement thermal material) 598452-001NOTE: To properly

Page 131 - Audio-out (headphone)

2. Disconnect the fan cable from the system board.3. Turn the system board right side up.4. Loosen the 4 Phillips PM2.5×5.0 captive screws (1) that se

Page 132 - External monitor

Reverse this procedure to install the fan and heat sink assembly.Component replacement procedures 77

Page 133 - RJ-45 (network)

5 Computer SetupComputer Setup in Windows 7To view the drives installed on the computer, select Start > Computer.On models with a secondary hard dr

Page 134 - Universal Serial Bus

To navigate and select in Computer Setup, follow these steps:1. Turn on or restart the computer, and then press esc while the “Press the ESC key for S

Page 135 - 9 Power cord set requirements

NOTE: Your password settings and security settings are not changed when you restore the factorysettings.Computer Setup menusThe menu tables in this se

Page 136

Security menuNOTE: Some of the menu items listed in this section may not be supported by your computer.Select To do thisAdministrator ToolsBIOS admini

Page 137 - 10 Recycling

1 Product descriptionCategory DescriptionProduct name HP Mini 5102Processor Intel® Atom™ N470 1.83-GHz processor, 512-KB Level 2 cache, 667-MHz front

Page 138

System Configuration menuNOTE: Some of the listed System Configuration options may not be supported by your computer.Select To do thisLanguage Change

Page 139

Select To do thisDevice configurations●Enable Fn Key Switch●Enable/disable USB legacy support. When enabled, USBlegacy support allows the following:◦U

Page 140

Select To do thisBuilt-in device options●Enable/disable the wireless switch state.●Enable/disable embedded WLAN device radio.●Enable/disable Network I

Page 141

Computer Setup in Windows VistaStarting Computer SetupComputer Setup is a preinstalled, ROM-based utility that can be used even when the operating sys

Page 142

To exit Computer Setup menus, choose one of the following methods:●To exit Computer Setup menus without saving your changes, click the Exit icon in th

Page 143

Computer Setup menusThe menu tables in this section provide an overview of Computer Setup options.NOTE: Some of the Computer Setup menu items listed i

Page 144

Security menuNOTE: Some of the menu items listed in this section may not be supported by your computer.Select To do thisSetup BIOS Administrator Passw

Page 145

System Configuration menuNOTE: Some of the listed System Configuration options may not be supported by your computer.Select To do thisLanguage Change

Page 146

Select To do thisNOTE: Availability of these options varies by computermodel.●Enable/disable secondary battery fast charge (enabled bydefault).●Enable

Page 147

Select To do thisBuilt-In Device Options●Enable/disable the wireless button state (enabled bydefault).●Enable/disable embedded WLAN device radio (sele

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