204 Troubleshooting EN
TRAY 1 LOAD [TYPE]
[SIZE]
The print job has
requested a size and/or
type of media that is not
loaded.
1. Load the requested print
media into tray 1 (or any other
desired tray).
!
Ensure that the trays are
correctly adjusted for size.
!
The tray type settings (and
size for tray 1) must be set
from the paper-handling
menu.
2. If you are trying to print A4- or
letter-size media and this
message appears, make sure the
default paper size is set correctly
from the printing menu in the
printer control panel.
3. If this message appears and
the correct media is loaded:
!
Ensure that all paper size
adjustments have been
properly performed (see page
220).
!
Ensure the tray type setting is
correct in the paper-handling
menu.
!
Check the size tabs on the
right side of the tray.
!
Check the size switches and
paper sensors.
!
Ensure the tray is fully seate
d.
4. To print on a different media
that is already loaded:
a. Press G
O
to print from the next
available tray.
b. Press -V
ALUE
+ to scroll through
the available types and sizes.
c. Press S
ELECT
to accept the
alternate type or size.
d. Inspect the switches in the tray.
e. Turn the printer on with the tray
removed and push the switches
by hand to see if they register.
See “Paper-size detection
switches” on page 255.
Table 37. Printer messages (continued)
Control panel
message
Explanation Recommended action
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