234 Troubleshooting EN
Curl Print media does not meet printer
specifications or is stored
improperly.
1. Print a few more pages to see
if the problem corrects itself.
2. Turn over the stack of media in
the tray. Also try rotating the
media 180°.
3. If the print media does not
meet HP specifications, replace
the paper, and advise the
customer to use the
recommended print media and
store it properly.
Printer’s operating environment
does not meet specifications.
Make sure the printer’s operating
environment meets
specifications.
Wrong output bin. Print to a different output bin (top
or rear output bin).
Wrong fuser setting for print
media type.
From the paper-handling menu
on the control panel, change the
fuser mode setting or choose
another paper type from the
printer driver.
See also “Dropouts” on page 235.
Contamination
on back
Contamination inside printer (tray
separation roller, feed roller,
transfer roller, fuser, toner
cartridge).
1. Print at least 10 pages to see if
the problem goes away.
2. Print a cleaning page (page
84).
Identify and clean the
contaminated part according to
the repetitive defect ruler on
page 243. If contamination
cannot be removed, replace the
contaminated part.
3. Check for toner leaks.
Print media does not meet printer
specifications or is stored
improperly.
1. Print a few more pages to see
if the problem corrects itself.
2. Turn over the stack of media in
the tray. Also try rotating the
media 180°.
3. If the print media does not
meet HP specifications, replace
the paper, and advise the
customer to use the
recommended print media and
store it properly.
Table 42. Image defects
Problem Cause Solution
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