HP Smart Tank Wireless 457 Manuel d'utilisateur Page 100
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- Table des matières
- MARQUE LIVRES
Noté. / 5. Basé sur avis des utilisateurs
Printing issues
What do you want to do?
Fix problems with page not printing (unable to print)
HP Print and Scan Doctor The HP Print and Scan Doctor is a utility that will try to diagnose and x the issue automatically.
NOTE: This utility is only available for Windows operation system.
Troubleshoot problems with
print jobs not printing.
Use an HP online troubleshooting wizard
Get step-by-step instructions if the printer is not responding or printing.
NOTE: The HP Print and Scan Doctor and the HP online troubleshooting wizards may not be available in all
languages.
Read general instructions in the Help for unable to print issues
To resolve print issues (Windows)
Make sure that the printer is turned on and that there is paper in the input tray. If you are still unable to print,
try the following in order:
1. Check for error messages from the printer software and resolve them by following the on-screen
instructions.
2. If your computer is connected to the printer with a USB cable, disconnect and reconnect the USB cable. If
your computer is connected to the printer with a wireless connection, conrm that the connection is
working.
3. Verify that the printer is not paused or oine.
To verify that the printer is not paused or oine
a. Depending upon your operating system, do one of the following:
● Windows 10: From the Windows Start menu, click All apps, select Windows System, Control
Panel, and then click View devices and printers under Hardware and Sound menu.
● Windows 8.1 and Windows 8: Point to or tap the upper-right corner of the screen to open the
Charms bar, click the Settings icon, click or tap Control Panel, and then click or tap View
devices and printers.
● Windows 7: From the Windows Start menu, click Devices and Printers.
● Windows Vista: From the Windows Start menu, click Control Panel, and then click Printers.
● Windows XP: From the Windows Start menu, click Control Panel, and then click Printers and
Faxes.
b. Either double-click or right-click the icon for your printer and select See what's printing to open
the print queue.
ENWW Printing issues 93
- Table of contents 4
- 2 Get started 9
- Printer parts 10
- 16 Power connection 11
- 17 USB port 11
- Control panel features 13
- Control panel display icons 14
- Power button light 15
- Wireless light and icons 15
- Wi-Fi Direct light and icon 17
- HP ePrint light 17
- Priming in progress 20
- Number of copies icon 21
- Ink system maintenance 24
- Load media 25
- 1. Lift the scanner lid 30
- 3. Close the scanner lid 30
- Paper basics 31
- Order HP paper supplies 32
- Sleep mode 35
- Quiet Mode 36
- Print using the HP Smart app 39
- Print from your computer 40
- Print photos 41
- Print envelopes 42
- Print using the maximum dpi 43
- Print with mobile devices 45
- Tips for print success 46
- Printer settings tips 47
- 4 Use Web Services 49
- What are Web Services? 50
- Set up Web Services 51
- Print with HP ePrint 52
- Use the HP Connected website 53
- Remove Web Services 54
- 5 Copy and scan 55
- Copy documents 56
- Scan using the HP Smart app 57
- Scan from a computer 59
- Scan using Webscan 63
- 6 Manage ink and printhead 65
- Ink levels 66
- Rell ink tanks 67
- Order ink supplies 70
- Print with black ink only 71
- Move printer 73
- 7 Connect your printer 74
- Wireless settings 82
- Open the embedded web server 85
- About cookies 85
- 8 Solve a problem 88
- Jams and paper-feed issues 89
- Clear a print carriage jam 92
- Learn how to avoid paper jams 93
- Solve paper-feed problems 93
- Printhead issues 96
- Printing issues 100
- Fix print quality issues 103
- Copy issues 109
- Scan issues 110
- Network and connection issues 111
- Printer hardware issues 114
- Control panel error codes 115
- HP support 116
- Register printer 117
- Additional warranty options 117
- A Technical information 118
- HP Company notices 119
- Specications 120
- Regulatory notices 122
- Notice to users in Korea 123
- Declaration of conformity 125
- ENWW Regulatory notices 119 126
- Notice to users in Brazil 127
- Notice to users in Canada 127
- Notice to users in Taiwan 128
- Notice to users in Mexico 128
- Notice to users in Japan 128
- Eco-Tips 129
- Waste disposal for Brazil 131
- Chemical substances 131
- (Taiwan) 132
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