HP D2D2502i Manuel d'utilisateur

HP StoreOnceG2 Backup System user guideAbstractThis is the user guide for the following G2 and G2–E HP StoreOnce Backup Systems:• HP D2D4300 Series: H

3 Virtual Tape DevicesThe Virtual Tape Devices menu allows you to monitor and configure VTL devices and cartridges.The following options are available

Promoting a Target Library over the WAN using iSCSIThe remote site has lost both the host servers and the StoreOnce system. New server hardwarehas bee

8. At this point there is no HP StoreOnce Source Appliance at the remote site. If one is installedat a later date, you can reverse recover the data an

Figure 11 Recovery by relocating the Target ApplianceBefore the failure a mapping existed between a Source Library on the remote site StoreOnceBackup

Figure 12 Recovery process: promoting a target library using colocationRecovering a Source Appliance (Virtual Tape devices) 103

Recovering a Source Appliance (NAS shares)IMPORTANT: If you replace the disks in the source StoreOnce Backup System and keep theoriginal appliance, th

1. Create a new Non-Replicating Share on the Source Appliance (by using the NAS Sharespage).2. Reverse seed the first full restore. The simplest way t

6. Select the existing Target. This is the Target NAS share from which files should be recovered.Click Next.NOTE: If the mapping has been broken there

10. New backups can now run to the Source Appliance and replication will run normally withoutfurther configuration.Figure 14 Reverse replication proce

Figure 15 Recovery by promoting a Target Share over NASBefore the failure a mapping existed between a Source Share on the remote site StoreOnce Backup

Figure 17 Recovery by relocating the Target ApplianceBefore the failure a mapping existed between a Source Share on the remote site StoreOnce BackupSy

Table 2 Device parameters (top half of the page)This is the name that is used to identify that device (library or autoloader). You may like toenter a

Figure 18 Recovery process: promoting a target share using colocation110 Restore processes with replication

10 Restore processes without replicationIn this chapter:• Restore scenarios• Restoring single files• Restore and deduplication• Reconnecting toto iSCS

Reconnecting to the to iSCSI VTL devices after host failureEach configured library or tape drive on the HP StoreOnce Backup System is uniquely mapped

7. Target devices have already been configured on the HP StoreOnce Backup System for thehost that failed, so they will appear in the list on the Targe

8. Run your backup application. It should see the library device on the HP StoreOnce BackupSystem. Import the media into your backup application’s dat

11 Understanding LEDsIn this chapter:• HP D2D4324/4312 Backup System• HP D2D4112/4106 Backup System• HP D2D2502/2504 Backup SystemHP D2D4324/4312 Back

Rear LEDsFigure 20 HP D2D4324/4312 rear panel LAN LEDsSteady green: The LAN connection is using 10 Mbps/100Mbps link.1. LAN network speed LED indicato

Amber: Power off or system hardware faultSteady green: Hardware is performing correctlynl2. System Health LEDFlashing amber: degraded conditionnlFlash

Flashing red: critical condition, such as power supply orfan failureFlashing green: network connection3. and 4. LAN port LEDSOff: no network connectio

Beacon modeThe HP StoreOnce Backup System supports a Beacon LED sequence, which helps a user identifywhich unit is being configured, if several are co

If you have selected D2DBS Generic for the Library Emulation Type, you will be able to selectUltrium VT for the drive emulation. This is a generic Ult

Figure 26 Capacity Upgrade LEDsGreen: System activity1. Heartbeat LEDOff: No system activityAmber: Fault condition2. Fault LEDOff: No fault conditionB

12 Hardware monitoringThis feature enables the HP StoreOnce Backup System to report any changes in the status orcondition of its power supply, fan or

An example Event log pageAn example SNMP trapThe following screenshot illustrates an example of a trap captured in the HP SIM Server, whenSNMP is conf

Table 27 Power Supply and Fan events for HP D2D2500 Series, HP D2D4100 Series and HPD2D4300 Series Backup SystemsSNMPTrapEmailAlertsEventLogAlert leve

Table 29 Location and Thermal Sensor ID values for HP D2D2500 Series and HP D2D4100 SeriesBackup Systems (continued)IDLocationIDLocationIDLocation29SC

13 TroubleshootingUse the information in this chapter to troubleshoot problems. More detailed troubleshootinginformation can be found at http://www.hp

If you cannot access your device on the network, please check the following:1. Regardless of the network configuration mode and interface type, please

There are many reasons why you may not see the performance you expected from your HP D2D.• Your own network speed or disk access is not fast enough to

You HP D2D is designed to operate with a certain processor and speed. If it is outside this limit,a warning will appear. The device will still operate

normally shown at boot time will not display. No hard disk drive LEDs will turn on. Pleaserefer to SmartArray RAID information on http://www.hp.com/su

Libraries, slots and storage capacityIt is recommended to:• Only configure the libraries that you need• Only configure the number of cartridges that y

Cannot authenticate an iSCSI sessionCHAP authentication is used within HP D2D. For details of the settings on the Microsoft iSCSIinitiator and the HP

consider adding additional disk storage and review best practices and implementation guides toensure the solution remains optimized.If you have the 12

Replication failsIf replication needs to take place through a firewall, the network administrator will need to open(TCP) ports 9387 (Command protocol)

in a ‘failed to start’ or ‘read-only’ state following the reboot it is recommended that you tryeither the Quick Repair or Recover Option.• Recover: Th

StoreOnce Backup System configuration problemsI cannot see a newly created VTL deviceWhen you create a new device on the HP StoreOnce Backup System, t

Upgrades to component partsYou may receive notification of upgrades to system components, such as hard disk drives andBIOS, from time to time, indepen

14 Hard disk replacementIn this chapter:• RAID• How do I know a disk has failed?• Replacing a hot-plug hard disk• After replacing the failed diskRAIDR

How do I know a disk has failed?The Disk online LED (1) on the failed disk shows amber.Figure 27 Drive LEDsNOTE: For more information about these LEDs

Figure 28 Summary page with RAID status warning (example shows HP D2D4112 )Figure 29 Summary page with RAID status warning (example shows HP D2D2500 S

Figure 30 Identifying the failed disk (HP D2D2500 Series)Status page information (HP D2D4300/4100 Series)Both the Storage Pool and RAID tabs report th

Table 3 Device tabs (lower half of the page) (continued)to the device and tape cartridge capacities can be increased at any time (but not decreased),a

Figure 32 RAID tab with RAID status warning (HP D2D4300/4100 Series)To find out which physical disk has failed and its location, look at the Shelves t

Figure 34 System console showing failed disks (HP D2D2500 Series)If you are using iLO2The Remote Console option under iLO2 also allows you to monitor

Please do not reply to this email. ******************************************************************************The Event LogThe Log also contains w

Figure 38 Disk numbering of the internal shelf (HP D2D4300 Series)NOTE: The red lettering indicates the disk number on the Web Management Interface.Fi

Figure 41 Installing a replacement hard disk5. Log in to the Web Management Interface and look at the appropriate Status pages.HP D2D4100/4300 Series:

Email alerts and LogIf you have configured recipients for email alerts on the Web Management Interface, they will benotified that physical disk(s) add

Figure 44 System console during RAID rebuild (HP D2D2500 Series)If several disks failIf several disk failures are reported at once, it is possible tha

The device operating system is not stored on any of the disks, so the HP StoreOnce Backup Systemis still usable after replacing the failed disks. Use

Replacing the disks (HP D2D4300/4100 Series)If more than two disks fail and the online spare disk has been used on the HP D2D4300/4100Series, you will

Figure 50 Storage—Shelves showing three disk failures (HP D2D4300/4100 Series)IMPORTANT: When you have two (or more) shelves, the disk failures may be

Table 4 Device tabs continued (lower half of the page)Interface Information tabThis is the device name, such as Medium Changer or Drive 1. There will

Figure 51 Storage—Shelves page after replacing disks (HP D2D4300/4100 Series)Restoring the Storage PoolYou must delete the whole storage pool and rebu

2. Look at the Summary page to monitor progress. (If you look at the Status—Storage page whilestorage is being deleted, the system cannot display mean

5. The information message advising you that the HP StoreOnce Backup System is optimizing isnormal and does not require you to take any action. The st

A Extra information for G1 productsOverviewThe information in this section is for users who have one of the older G1 products:• HP D2D2502/2503/2504 G

Tape AttachAn external or rackmount Ultrium library or tape device may be attached directly to the HP D2DBackup System, allowing the user to store bac

Select a device to display its details in the lower half of the page. There are four tabs in the Detailssection: Devices, Cartridges, Support and Soft

Obtaining supportClick on the Support tab.• The general support enquiries link takes you to HP Support web pages.• With tape libraries a link is provi

Manual jobs (Tape Attach)This page provides a wizard that allows you to initiate an immediate import, export or copyoperation.• A copy operation may b

1. Select the slot on the HP D2D library that should be used for the copy, export or import job.2. Select the slot on the physical tape storage device

NOTE: In the case of libraries some of these checks can only be made after loading thecartridge in a tape drive, which takes approximately one minute.

2. Amend details as appropriate and click Update to apply them. The information for the InterfaceInformation tab is generated automatically and cannot

7. Once the export completes successfully, the cartridge is removed from the mail slot.NOTE: If you cancel the process, remember to use the backup app

When an export or copy scheduled job is run, it automatically overwrites the cartridge in the tapedrive. If the cartridge is not blank, there is no wa

4. Select the required slot. If a valid slot is selected, the Next button is active.5. Click Next. This displays the second page of the wizard. (Or re

9. Enter a name for the Schedule and select the appropriate Scheduling parameters. Click Create.Table 33 Job schedule parametersThis field allows you

To view, edit or delete existing schedules• Locate the schedule in the scrollable list and click to display the schedule details.• Click Edit to make

operation, such as copy and verify (if requested). This column also shows any error orinformation messages.To cancel a jobTo cancel a job in progress,

Sorting and searching the job historyClick on any column heading to sort messages according to that criterion. For example, click onStart Time to sort

GlossaryAAutoloaders An autoloader is a Virtual Tape Device that has a single tape drive and multiple storage slots.(A library has multiple tape drive

• HP MSL8096 Library (HP D2D4300/D2D4100)• HP ESL-E Library (HP D2D4300/D2D4100)• HP EML-E Library (HP D2D4300/D2D4100)• HP D2DBS Generic LibraryIf it

It is important to understand that the HP StoreOnce network share is intended to be used ONLYby backup applications that “back up to disk”. Do not use

Best practices for using this featureWARNING! If you do not follow these best practices, unstable and possibly damaging resultsmay occur. Cartridges m

TTape rotationstrategiesTape rotation strategies determine when backups are run, the number of cartridges that arerequired and how they are reused. Vi

About this guideThis guide provides information about:• Using the HP StoreOnce D2D Backup System• Troubleshooting the HP StoreOnce D2D Backup System•

Table 35 Document conventions (continued)ElementConventionMonospace text• File and directory names• System output• Code• Commands, their arguments, a

Registering your HP D2D Backup SystemOnce you have installed and tested your HP D2D Backup System please take a few minutes toregister your product. Y

IndexSymbols10Gb ports, 3410Gbport, 35Aactive session, 7AD authentication, 24AD domain, leaving, 30adminsoftware page, 88administrationbackup & re

storage pool, 150devicescreate new, 13delete, 16edit details, 15view details, 13devices page, 10Devices tabdeleting cartridges on, 19DHCP, 35DHCP Gate

troubleshoot, 130iSCSI page, 36Jjob history pagesorting and searching, 166tape attach, 165Llanguage packdescription of, 89upgrading, 90last written, c

general settings, 78local appliance, 77NAS mappings page, 66pause jobs, 81recovering source, 96, 104status page, 58virtual tape mappings page, 59repli

cancel job, 165viewing details, 154tape storage deviceupgrading firmware, 156target librariesmaking visible, 16technical supportHP, 172service locator

Cartridges (Virtual Tape Devices)Use this page to view and configure cartridge settings. The number of slots configured on theDevices page for a libra

Table 5 Cartridge parameters (continued)This is a check box that allows you to enable (checked) and disable (unchecked) writeprotection, see below.Wri

© Copyright 2011–2013 Hewlett-Packard Development Company, L.P.Confidential computer software. Valid license from HP required for possession, use or c

Click Edit for the appropriate slot. Select a value from the drop-down menu and click Update.NOTE: The maximum size indicates the maximum amount of us

4 NASThe NAS menu allows you to monitor and configure NAS shares. The following options areavailable.• Shares (NAS)• CIFS Server (NAS)• Configuring us

2. Make the required changes and click Update. When the changes are applied they will takeeffect immediately. If the NAS server (service) needs to res

Table 6 Authentication settings (continued)NOTE: When creating a new share in User Authentication mode, the user must log out and backinto Windows bef

5. If using User Authentication, select the Permissions tab, this will show the list of users availableon the server who can be assigned access to NAS

◦ Windows server 2008◦ Windows server 2008 R2• User account on Domain Controller with authority to add computers to AD• User account on server running

Also create a Pointer(PTR) in the reverse lookup zone for the domain for the D2D Backup Systemby providing the hostname and IP address.Creating shares

3. Now that the D2D Backup System is a member of the domain its shares can be managedfrom any computer on the domain by configuring a customized Micro

5. Click Add > and in the dialog box choose the computer to be managed and select Sharesfrom the View options.6. Click Finish and OK to complete th

Note that the Folder Path field contains an internal path on the D2D Backup System.7. Save this customized snap-in for future use.8. Select the Share

Contents1 Getting started...6Introduction...

Leaving an AD DomainThe user may wish to Leave and AD domain in order to:• Temporarily Leave then Rejoin the same domain• Join a different AD Domain•

4. Click Add and provide a Host Name and Description. Click Update.NOTE: A host with the ‘*' wildcard is added by default, which will allow any h

7. The share is now available as a network drive to be mounted from a UNIX or Linux server sothat it may be a target for the backup application.NOTE:

5 Appliance ConfigurationThe Configuration menu allows you to configure the appliance's network and interface settingsand set up email alerts. Th

NOTE: NetBIOS name resolution is not supported on CIFS shares.You may need to edit the details if there is a conflict in the IP address, or you move t

More about the default gatewayIf any network port (1Gb or 10Gb) is set to DHCP the Use DHCP Gateway checkbox is displayed.If you do not want to enable

2. Press the Power On button on the front of the HP StoreOnce Backup System three times inquick succession to reset it.After approximately 5 seconds,

SNMP (Configuration)This feature provides an HP StoreOnce Backup System with the ability to act as a Network Elementin an SNMP network so that it can

4. Click Update to apply the parameters.Table 10 SNMP parametersStatusWhen the SNMP feature is enabled, it reports the overall system status as reflec

Table 10 SNMP parameters (continued)Destinations: It is advised that these are set to point the appropriate HP SIM management server within your netwo

8 Administration...82User Account (Administration)...

8. Scroll down the list of available MIBs to locate SEMI-MIB and TRAP-DESTINATIONS-MIB.Update the system type database1. Log on to HP System Insight M

5. Click OK. The HP StoreOnce Backup System will now be included as a product within thepool of managed system types. (Select Storage Device from the

5. Click Credentials…, select the SNMP tab and type in the Read community string. This shouldbe the same as the Read Community string on the SNMP page

8. The discovery process adds new machine(s) to the collection of managed systems. To locatethe HP StoreOnce Backup System, enter its IP address in th

Table 11 Email parameters (continued)This is the email account to which the email will be attributed in the recipient's inbox. Theaccount must ex

6. The HP StoreOnce Backup System may be used with one of the following settings:• Anonymous Authentication (anyone can log on, you do not need to pro

6 StatusThe Status menu allows you to monitor system activity and the health of storage elements andnetwork connections/interfaces. The following opti

NOTE: This page is not displayed with HP D2D2500 Series Backup Systems.Shelf is used as a term within the Web Management Interface to identify the phy

Storage PoolThis section shows the overall status of the Storage Pool and the number of configured shelves inthe storage pool. Storage pool informatio

HP D2D4300 Series: This is the shelf name. Internal is the HP StoreOnce Backup System;external shelves are identified by the card slot and port on the

14 Hard disk replacement...136RAID...

NAS shares disk usageThis section shows a list of available NAS shares, amount of user data stored and size on disk,and whether deduplication is enabl

This identifies the RAID card and port to which the shelf is connected, if you have highlightedan external shelf in the RAID controller list.Shelf:Thi

Physical disksWhen you select a shelf, the disks within it are displayed in the Physical Disks section. Use theinformation in this section to identify

Disk usageThis section shows you how much disk space has been used.Table 12 Disk usage parametersThe red area indicates how much of the disk has been

RAID (Status)This page provides information about the RAID status, and the status of the physical disks on theHP D2D2500 Series Backup System.NOTE: Th

iSCSI (Status)This page shows the iSCSI details for all the devices that are configured on the HP StoreOnceBackup System. There are two tabs: Media Ch

Devices sectionThe details in this section reflect settings that were configured for this library when it was createdon the Devices page or when the F

Log (Status)This page presents a time and date-stamped list of significant system events. The most recentinformation is shown at the top of the list.

7 ReplicationThe Replication menu allows you to monitor and configure all aspects of replication. The followingoptions are available.• Status (Replica

Virtual Tape Mappings (Replication)This page allows you to configure and view how cartridges are mapped between source andtarget libraries. (NAS share

1 Getting startedIn this chapter:• Introduction (page 6)• What is the web management interface (page 6)• To run the Web Management Interface (page 6)•

Replication-Source Library and the Replication-Target Library does not have to contain thesame number of cartridges as the Replication-Source Library.

Slot mapping detailsThe two tabs at the bottom of this page show more detailed mapping information for the selectedlibrary and slot mapping.Library De

5. Click Start Replication Wizard and proceed to the Select Target Appliance step.TIP: Click on the show/hide details link to check how many target ap

7. The wizard then moves to the Select Target Library step. Select a library on the target applianceand click Next.NOTE: If you need to create a new l

8. This takes you to the Edit Slot Mapping step. Enter a Slot Mapping Name. The slot numberand barcodes of all source cartridges are displayed. A new

10. Click Apply to create the slot mapping configuration. Replication of cartridges will start assoon as the libraries have been synchronised. Look at

Figure 1 Replication creation processNAS Mappings (Replication)This page allows you to configure and view how NAS shares are mapped between source and

Local sharesThis section contains a list of all available NAS shares that have been configured on this HPStoreOnce Backup System.• Non-replicating: a

Share mappingsSelect a local share to display its mapping.You can also remove a share mapping by clicking on the Remove button.IMPORTANT: Do not delet

The replication wizardsWhen you select a Non-Replicating share, you will be able to run the Replication or Recoveringwizard.• Use the Replication wiza

The Login is Administrator with an initial password of Admin.Both names are case sensitive. The password can subsequently be changed from the User Acc

Figure 2 Seeding initial data using a USB disk4. Go to the NAS Mappings page.5. Select a Non-Replicating Share to be converted to a Replication Source

7. Select a Target Appliance from the list and click Next.NOTE: If you want to select an appliance that is not yet on the list, click Add Target Appli

10. The Summary screen is displayed. Click Apply to create the share mapping configuration.Replication of files will start immediately.NOTE: If you we

Figure 3 Replication creation processPartner Appliances (Replication)This page shows you the replication status of all Target and Source HP StoreOnce

There are three tabs; one for Target Appliances and one for Source Appliances, and a separatetab for setting Source Appliance permissions.• The Source

To add a target applianceProcedure 51. Click Add Target Appliance.Figure 4 Create new target appliance2. Enter the Target Appliance Address.3. The def

Table 21 Target appliance parameters (continued)This shows the current system time.System TimeThis shows whether a blackout window is currently active

Table 23 Source Appliances parametersThis is the serial number of the source appliance. This information can be found by runningthe Web Management Int

General settings1. Select the General Settings tab.2. Click Edit to make the fields editable, see table below.3. Click Apply to apply the settings.Tab

Table 24 General Settings (Replication) (continued)send these. These notifications are in addition to a standard notification email sent whenevera map

2 Home, SummarySummary (Home)Whenever you log in, the Summary page is displayed. It is also accessed from Home in thenavigation bar.Use this page:• To

enabled. If it is not checked, the times are ignored. Then enter the general value you havejust calculated for the Recommended Limit in each required

3. Check the box next to the required day of the week.4. The time boxes become editable. Use the drop-down menus to select the appropriate hours.5. Se

8 AdministrationThe Administration menu allows you to configure basic appliance settings, such as date and timeand licenses. The following options are

NOTE: Resetting the password will reset the networking settings to the factory defaults and resetthe Administrator password to Admin. No user data wil

1. The Using User Generated Certificate check box is blank when this feature is not yet enabled..2. Provide the relevant information, as described bel

5. You can now install this certificate into the web browser on the host system. The web browserwill no longer issue the initial error web page when y

Date & Time settingsThese fields provide the ability to manually set the date and time. They can only be edited if theNTP process is disabled.Date

Time zones that have half-hour increments (rather than full-hour increments) are fully supported.The 0.5 hour time zone increment is not shown in the

Use the Housekeeping Statistics to check the status.• OK means that housekeeping has been idle and, therefore, not likely to have been impactingon bac

you upgrade software, there will be a welcome message in the Web Management Interface thatsummarizes all the changes in this upgrade.IMPORTANT: Once y

Table 1 Summary page layout (continued)System State is the overall status of the system and relates to the Status icon foundin the top right-hand corn

Upgrading the software1. Check http://www.hp.com/support for the latest software (you can do this by selecting thelink on the Software page) and downl

NOTE: Online help is also included in this pack.3. Click Browse... and locate the upload file that you have just downloaded.4. Click Upload to upgrade

with the D2D Component Firmware ISO image. The latest version of the ISO image is availablefrom http://www.hp.com.IMPORTANT: It is essential that when

NOTE: If there is an issue with the ticket being generated, a partial ticket may be created.4. Click Download Support Ticket to save the file to disk.

Restoring the configuration fileIt is only possible to restore configuration files when there is no other configuration present; resettingto factory d

To apply the license key1. Obtain the unique License to Use key, as instructed on the License Entitlement Certificate. Thisis normally from the HP Lic

9 Restore processes with replicationIn this chapter:• Recovering a source appliance, VTL devices• Recovering a source appliance, NAS sharesRecovering

4. At the Select Target Appliance Step, select Add the Target Appliance and provide the IPaddress of the previous replication target device..5. Select

6. If it is an existing Target Library, adopt the Slot Mapping that had been configured. If themapping had been broken and the library has reverted to

7. As soon as reverse replication has completed for each slot, the data may be recovered to thehost using the original backup application.8. New backu