HP ProLiant BL680c G7 Server Blade User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and sto
Component identification 10 Item Description 15 Processor 1 16 System battery 17 SAS/SATA backplane power connector 18 Processor 2 The symbols
Troubleshooting 100 Server blade power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber.
Troubleshooting 101 • The health LED is red or amber. NOTE: For the location of server LEDs and information on their statuses, refer to the ser
Troubleshooting 102 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system at
Troubleshooting 103 Item See 1 Server blade power-on problems flowchart (on page 100) 2 "POST error messages and beep codes (on page 108)&
Troubleshooting 104 OS boot problems flowchart There are two ways to use SmartStart when diagnosing OS boot problems on a server blade: • Use i
Troubleshooting 105 Possible causes: • Corrupted OS • Hard drive subsystem problem • Incorrect boot order setting in RBSU Item See 1 HP ROM-
Troubleshooting 106 * See the server blade OS boot problems flowchart (on page 104) Server fault indications flowchart Symptoms: • Server boots,
Troubleshooting 107 NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation. Possible causes:
Troubleshooting 108 POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in t
Troubleshooting 109 WARNING: To avoid potential problems, ALWAYS read the warnings and cautionary information in the server documentation before r
Component identification 11 System maintenance switch The system maintenance switch (SW1) is an eight-position switch that is used for system config
System battery 110 System battery If the server blade no longer automatically displays the correct date and time, you may need to replace the batter
Regulatory compliance notices 111 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory complianc
Regulatory compliance notices 112 radio communications. However, there is no guarantee that interference will not occur in a particular installation
Regulatory compliance notices 113 This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Regulatory compliance notices 114 This symbol on the product or on its packaging indicates that this product must not be disposed of with your othe
Regulatory compliance notices 115 Class B equipment Chinese notice Class A equipment Laser compliance This product may be provided with an optic
Regulatory compliance notices 116 For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized
Regulatory compliance notices 117 Japanese notices Taiwan notices
Electrostatic discharge 118 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions y
Specifications 119 Specifications Environmental specifications Specification Value Temperature range* — Operating 10°C to 35°C (50°F to 95°F) Non
Component identification 12 10. Repeat steps 5 and 6. IMPORTANT: When the server blade boots after NVRAM is cleared, a delay of up to 2 minutes
Technical support 120 Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical s
Technical support 121 • Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, howe
Technical support 122 Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzion
Technical support 123 CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag geliefert. Für bestimmte Standort
Technical support 124 Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedo
Technical support 125 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente
Technical support 126
Technical support 127
Acronyms and abbreviations 128 Acronyms and abbreviations ACU Array Configuration Utility AES-NI advanced encryption standard new instructions AMP
Acronyms and abbreviations 129 IML Integrated Management Log KVM keyboard, video, and mouse LV DIMM Low voltage DIMM NUMA Non-Uniform Memory Arch
Component identification 13 Item Description 3 Enclosure connectors (2) 4 Embedded FlexFabric adapter 5 Mezzanine connector 5 (Type I only) 6 M
Acronyms and abbreviations 130 SD Secure Digital SDDC Single Device Data Correction SDHC Secure Digital High-Capacity SIM Systems Insight Manager
Index 131 A access panel 18 accessing a server blade with local KVM 71, 72 ACU (Array Configuration Utility) 83 additional informatio
Index 132 Double Device Data Correction (DDDC) 55 downloading files 119 drivers 74, 88 drives, installing 59 E electrostatic dis
Index 133 J Japanese notice 113, 116 K Korean notices 113 L laser compliance 114 laser devices 114 LED, health 8, 95 LEDs
Index 134 retaining the recovery key/password 69 ROM legacy USB support 86 ROM redundancy 12, 85 ROM-Based Setup Utility (RBSU)
Component identification 14 DIMM slot locations (B-side) DIMM slots are numbered sequentially (1 through 16) for each processor. The supported AMP m
Component identification 15 Item Connector Description 1 Server blade For connecting to the SUV connector on the server blade front panel 2 Vi
Operations 16 Operations Power up the server blade The Onboard Administrator initiates an automatic power-up sequence when the server blade is insta
Operations 17 a. Select the Enclosure Information tab, and then select the Overall checkbox in the Device Bays item. b. Initiate a shutdown from th
Operations 18 Remove the access panel (A-side) To remove the component: 1. Power down the server blade (on page 16). 2. Remove the server blade (o
Operations 19 3. Remove the hard drive. To replace the component, reverse the removal procedure. Remove the left DIMM baffle To remove the compone
© Copyright 2010, 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only war
Operations 20 7. Unroute the SAS/SATA cable. 8. Remove the left DIMM baffle. Remove the right DIMM baffle To remove the component: 1. Power dow
Operations 21 6. Remove the right DIMM baffle. Remove the front panel/hard drive cage assembly (A-side) To remove the component: 1. Power down th
Operations 22 7. Remove the front panel/hard drive cage assembly. Remove the front panel/hard drive cage assembly (B-side) To remove the component
Operations 23 7. Remove the front panel/hard drive cage assembly. Remove the interposer board To remove the component: 1. Power down the server b
Operations 24 6. Remove the interposer board. To install the interposer board, reverse the removal procedure. Remove the battery pack CAUTION:
Operations 25 3. Place the server blade on a flat, level surface with the A-side of the server blade facing up. To determine which side is the A-sid
Setup 26 Setup Overview Installation of a server blade requires the following steps: 1. Install and configure an HP BladeSystem c-Class enclosure.
Setup 27 1. Remove the device bay blank. 2. Remove the three adjacent blanks. Removing a c7000 device bay divider 1. Slide the device bay shelf
Setup 28 2. Push the device bay shelf back until it stops, lift the right side slightly to disengage the two tabs from the divider wall, and then ro
Setup 29 Removing a c3000 device bay mini-divider or device bay divider 1. Slide the locking tab down. 2. Remove the mini-divider or divider: o
Contents 3 Contents Component identification ...
Setup 30 d. Remove the divider from the enclosure. Installing interconnect modules For specific steps to install interconnect modules, see the doc
Setup 31 • HP BladeSystem c3000 Enclosure To support network connections for specific signals, install an interconnect module in the bay correspon
Setup 32 †Dedicated dual-port Ethernet mezzanine For detailed port mapping information, see the HP BladeSystem enclosure installation poster or the
Setup 33 2. Prepare the server blade for installation. 3. Install the server blade. Completing the configuration To complete the server blade an
Hardware options installation 34 Hardware options installation Introduction If more than one option is being installed, read the installation instru
Hardware options installation 35 Installing a processor option (A-side) WARNING: To reduce the risk of personal injury from hot surfaces, allow
Hardware options installation 36 8. Remove the heatsink blank. CAUTION: Failure to completely open the processor locking lever prevents the pro
Hardware options installation 37 10. If the processor has separated from the installation tool, carefully re-insert the processor in the tool. Handl
Hardware options installation 38 11. Align the processor installation tool with the socket, and then install the processor. THE PINS ON THE SYSTEM B
Hardware options installation 39 12. Press the tabs on the processor installation tool to separate it from the processor, and then remove the tool.
Contents 4 DIMM installation guidelines ...
Hardware options installation 40 14. Remove the heatsink protective cover. CAUTION: Orient the heatsink as indicated in the procedure. Otherw
Hardware options installation 41 Installing a processor option (B-side) WARNING: To reduce the risk of personal injury from hot surfaces, allow
Hardware options installation 42 8. Remove the heatsink blank. CAUTION: Failure to completely open the processor locking lever prevents the pro
Hardware options installation 43 10. If the processor has separated from the installation tool, carefully re-insert the processor in the tool. Handl
Hardware options installation 44 11. Align the processor installation tool with the socket, and then install the processor. THE PINS ON THE SYSTEM B
Hardware options installation 45 12. Press the tabs on the processor installation tool to separate it from the processor, and then remove the tool.
Hardware options installation 46 14. Remove the heatsink protective cover. CAUTION: Orient the heatsink as indicated in the procedure. Otherw
Hardware options installation 47 Memory option To expand server memory, install DDR3 RDIMMs. The server blade supports dual-rank and quad-rank DIMMs
Hardware options installation 48 DIMMs save up to 15 to 20 percent per DIMM compared to using the standard 1.5V DIMMs. This savings is made possible
Hardware options installation 49 Item Description Definition 5 Memory speed 10600 = 1333-MHz 8500 = 1066-MHz 6 DIMM type R = RDIMM (registered)
Contents 5 Integrated Management Log ...
Hardware options installation 50 DIMM pairs (4A/5A, 12B/16B, 2C/7C, and 10D/14D), as long as they are installed at the end point of the DDR3 channel
Hardware options installation 51 Channel Slot Slot number 5 B F 12 11 6 D H 10 9 7 B F 16 15 8 D H 14 13 Memory architecture for processors 2 an
Hardware options installation 52 Hemisphere mode The Intel® Xeon® E7 family and 7500 series processor architectures incorporate Hemisphere mode, a
Hardware options installation 53 The following illustration shows examples of Hemisphere mode and non-Hemisphere mode populations. The two non-Hem
Hardware options installation 54 • The best performance is obtained when all installed processors are enabled for Hemisphere mode. Hemisphere mode
Hardware options installation 55 • Online Spare memory mode provides protection against persistent DRAM failure. Rank-sparing is more efficient tha
Hardware options installation 56 HP Memory Quarantine The server blade is HP Memory Quarantine ready. The server blade will support this feature wit
Hardware options installation 57 Mirrored Memory population guidelines Errors that are not corrected by ECC, SDDC, or DDDC cannot be corrected by On
Hardware options installation 58 7. Install the DIMM. 8. Do one of the following: o Install the right DIMM baffle. o Install the left DIMM baffl
Hardware options installation 59 7. Install the DIMM. 8. Do one of the following: o Install the right DIMM baffle. o Install the left DIMM baffl
Contents 6 Canadian notices ...
Hardware options installation 60 1. Remove the hard drive blank. 2. Prepare the hard drive.
Hardware options installation 61 3. Install the hard drive. 4. Determine the status of the hard drive from the hot-plug hard drive LEDs ("SAS
Hardware options installation 62 CAUTION: Always wear an antistatic wrist strap when working inside the server. To install the component: 1. Po
Hardware options installation 63 7. Install the mezzanine card. Press down on the connector to seat the card. 8. Install the access panel (A-side)
Hardware options installation 64 6. Remove the mezzanine connector cover. 7. Align the mezzanine connector on the optional mezzanine card with the
Hardware options installation 65 Controller options The server blade ships with an embedded Smart Array P410i Controller. RAID 0 and 1 are supported
Hardware options installation 66 Installing a cache module CAUTION: To prevent a server blade malfunction or damage to the equipment, do not add
Hardware options installation 67 Installing a capacitor pack CAUTION: To prevent a server blade malfunction or damage to the equipment, do not a
Hardware options installation 68 HP Trusted Platform Module option Use these instructions to install and enable a TPM on a supported server blade. T
Hardware options installation 69 CAUTION: Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security riv
Component identification 7 Component identification Front panel components and LEDs Item Description 1 Local I/O connector 2 UID LED 3 Health
Hardware options installation 70 key/password is required to enter Recovery Mode after BitLocker™ detects a possible compromise of system integrity.
Hardware options installation 71 Additional TPM features The following features are supported by Intel® Xeon® E7 family processors and require a TPM
Cabling 72 Cabling Using the HP c-Class Blade SUV Cable The HP c-Class Blade SUV Cable enables the user to perform server blade administration, conf
Cabling 73 4. Connect a USB keyboard to the second USB connector. Item Description 1 Monitor 2 USB mouse 3 HP c-Class Blade SUV Cable 4 Video
Cabling 74 Item Description 1 Monitor 2 USB mouse 3 HP c-Class Blade SUV Cable 4 Server blade 5 USB hub 6 USB keyboard 7 USB CD/DVD-ROM dr
Software and configuration utilities 75 Software and configuration utilities Server blade deployment tools HP BladeSystem c-Class Advanced managemen
Software and configuration utilities 76 Deployment overview When a PXE-enabled target server blade boots, it obtains an IP address from a DHCP serve
Software and configuration utilities 77 o 64 MB of RAM o 64 MB of free hard drive space o 10-Mb/s network adapter • PXE deployment server (storin
Software and configuration utilities 78 PXE deployment PXE enables server blades to load an image over the network from a PXE server, and then execu
Software and configuration utilities 79 • USB CD-ROM (on page 79) iLO virtual CD-ROM To deploy with a boot CD: 1. Do one of the following: o Ins
Component identification 8 SAS and SATA hard drive LEDs Item Description 1 Fault/UID LED (amber/blue) 2 Online LED (green) SAS and SATA
Software and configuration utilities 80 Before beginning the deployment process, connect the server blade to the network. NOTE: For more informa
Software and configuration utilities 81 • The server blade enclosure management module firmware is up-to-date. Refer to the HP Business Support Cen
Software and configuration utilities 82 HP ROM-Based Setup Utility RBSU is a configuration utility embedded in ProLiant servers that performs a wide
Software and configuration utilities 83 Drives installed Drives used RAID level 1 1 RAID 0 2 2 RAID 1 3, 4, 5, or 6 3, 4, 5, or 6 RAID 5 M
Software and configuration utilities 84 • RAID Memory Mode—Provides protection levels similar to Mirrored Memory Mode, and it requires less memory
Software and configuration utilities 85 1. During the server blade startup sequence, press the F9 key to access RBSU. 2. Select the Advanced Option
Software and configuration utilities 86 http://www.hp.com/support/dl360g6 iLO 3 Standard Blade Edition technology The iLO 3 subsystem is a standard
Software and configuration utilities 87 NOTE: The server ships with the same version programmed on each side of the ROM. Safety and security b
Software and configuration utilities 88 Diagnostic tools HP Insight Diagnostics HP Insight Diagnostics is a proactive server blade management tool,
Software and configuration utilities 89 Remote support and analysis tools HP Insight Remote Support software HP strongly recommends that you install
Component identification 9 Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation Off Steadily amber A critical fault condition has
Software and configuration utilities 90 In place of <servername>, enter the server name. For example: http://www.hp.com/support/dl360g6 (http:
Software and configuration utilities 91 HP SUM enables system administrators to upgrade ROM images efficiently across a wide range of server blades
Troubleshooting 92 Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common
Troubleshooting 93 Important safety information Before servicing this product, read the Important Safety Information document provided with the s
Troubleshooting 94 WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling feet are extended to t
Troubleshooting 95 o HP recommends you have access to the server documentation for server-specific information. o HP recommends you have access to
Troubleshooting 96 Always use the recommended minimum configuration above before removing any processors. If you are unable to isolate the issue wit
Troubleshooting 97 do not provide a troubleshooting solution, follow the diagnostic steps in "General diagnosis flowchart (on page 98)." T
Troubleshooting 98 General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure
Troubleshooting 99 Item See 4 The most recent version of a particular server blade or option firmware is available on the HP Support website (http:
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