HP Troubleshooting Notebook Series 320399-002 Manuel d'utilisateur télécharger pdf (Page 26)

2–10 Troubleshooting

Problems and Solutions

No alert sounds when a CD or DVD drive is

inserted

If the notebook is off, in Standby, or in Hibernation, no action is

necessary. The notebook audibly signals a successful drive insertion or

removal only when the notebook is on.

Notebook cannot start up from a CD or DVD

■ Allow more time. Startup from a CD or DVD may take up to

30 seconds or longer.

■ Make sure the CD or DVD is bootable.

■ Refer to your model-specific documentation for information about

enabling the drive as a boot device.

■ If the drive is removable and is currently inserted into an optional port

replicator, insert the drive into a notebook drive bay.

Notebook cannot read a CD or DVD

■ Allow more time. It may take up to 30 seconds or longer for the drive

to determine the type of media that has been inserted.

■ Make sure a single-sided CD or DVD has been inserted label side up.

■ Make sure the CD or DVD is inserted exactly as directed in your

model-specific or drive documentation.

■ Make sure the CD or DVD is supported by the drive. For example,

you can play a CD in a DVD drive, but you cannot play a DVD in a

CD drive.

■ Change the regional setting on the drive. For instructions, refer to

your model-specific documentation or, if you are using optional

DVD software, to your DVD software documentation.

■ Clean the CD or DVD.

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HP Troubleshooting Notebook Series 320399-002 Manuel d'utilisateur Page 26