HP 10BASE-T Guide de l'utilisateur télécharger pdf (Page 21)

CompuServe

CompuServe is an electronic information and communication service run by

an independent company. The service is typically accessed with a computer

and modem and uses standard voice telephone lines for transmitting and

receiving data. CompuServe is available 24 hours-a-day, seven days per

week. The participants pay a monthly fee as well as an hourly connect

charge for this service. To get the latest HP software, follow these steps:

1. Login to CompuServe.

Type: go hpsys

Type: lib 7

Type: download

filename

.exe (e.g., download icmupdt.exe)

5. Log off CompuServe.

Extract the file (e.g., icmupdt /x)

HP FIRST Fax Retrieval Service

HP FIRST is an automated fax retrieval service that is available 24 hours a

day, seven days a week. HP FIRST provides information on product informa-

tion, troubleshooting, technical reviews, and configuration information.

To access HP FIRST, dial one of the following phone numbers from your

touch-tone telephone:

Location Phone Number

U.S. and Canada Only (800) 333-1917 and press 1

for HP FIRST

Outside the U.S. and

Canada

(208) 344-4809 and press 9

for HP FIRST

To receive a list of currently available documents, enter document number

19941. The information you requested will be sent to you by return fax.

HPNetworkPhone-InSupport(NPS)

Call your HP Authorized Dealer or the nearest HP Sales and Support Office.

In addition, the HP Network Phone-In Support (NPS) service provides

expert technical assistance for U.S.A. customers through an NPS contract or

at an hourly rate (1-800-790-5544) 24 hours a day.

Troubleshooting

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HP 10BASE-T Guide de l'utilisateur Page 21