HP CloudSystem Foundation Guide de l'utilisateur Page 140

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DetailsRecommendation
5. From the management console, ensure that the appliance network settings are accurate.
For information, see Change the appliance host name, IP address, subnet mask, or gateway
address (page 46).
6. Examine the hypervisor performance data. If the appliance is running at 100% utilization,
restart the hypervisor.
About console access:
Use the following csadmin console-users CLI commands to enable console access and set
the password. After running the command, you can locate logs for additional troubleshooting
information. The VM_name is the virtual machine where you want to execute the command.
The csadmin console-users commands are supported on the Foundation base appliance,
the Enterprise appliance, and the Proxy appliances.
To enable console access:
Enable console access
1. Open the CLI.
2. Enter the command:
csadmin console-users enable --vm-name VM_name
To set the password console access:
Open the CLI.
Enter the command:
csadmin console-users set-password --password CAPasswd --vm-name
VM_name
Where CAPasswd is the password for the Cloud Administrator.
Alerts do not behave as expected
Possible cause and recommendationSymptom
Appliance out of compliance
The peak number of virtual machines exceeds the licenses.
Alerts are not
generated
1. Add a license key to the appliance (page 65).
2. Apply the licenses to unlicensed virtual machines.
Locked alert was created by a resource
Alert is locked and
cannot be cleared
1. Expand the alert and follow the recommended action described in Resolution.
2. If you need more information, expand the Event details and see the details for
correctiveAction.
3. When the resource detects a change, it will automatically change the alert status to Cleared.
Improper permission
Alerts are not visible
in the UI
1. If possible, log in as a privileged user. Otherwise, request that the Infrastructure administrator
change your role so that you can see alerts for the physical resource type.
2. View the Activity screen.
Blank or unexpected status reported for the alert
Alert status is other
than Critical, Warning,
OK, or Unknown
1. Clear the alert.
2. Restore the alert.
Resource reported an unexpected alert state for an underlying problem
Alert state is other
than Active, Locked, or
Cleared
1. Expand the alert and follow the recommended action described in Resolution.
2. If you need more information, expand the Event details and see the details for
correctiveAction.
3. When the resource detects a change, it will automatically change the alert state to Cleared.
140 Use activities and alerts to troubleshoot errors
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