
HP CSA does not clean up resources when a subscription does not succeed
Possible cause and recommendationSymptom
The subscription cannot attach a volume and does not complete
• Manually delete the volume and server resources in the CloudSystem Console.
The resources created during the
subscription process are not
cleaned up
Cannot create a subscription configured to create a new router
Possible cause and recommendationSymptom
The network already has an associated router
The router may have been created when a subscription based on the same template
was previously created, or the the router was created manually in the CloudSystem
Portal.
• Edit the template to use the existing router, then try the operation again.
When you attempt to create a
new subscription that creates a
new router, the operation does
not succeed
Cannot create a template without a keypair
Possible cause and recommendationSymptom
A topology to be used as a template requires a keypair
• Provide a keypair for the topology, then try creating the template again.
You copied an existing topology
that does not contain a keypair,
but you cannot create a template
from the topology
Removing a volume group from a subscription does not succeed
Possible cause and recommendationSymptom
You selected "Remove An Attached Volume Group" from a deployed
service that was created with more than one volume group
• Do not attempt to remove an attached volume group from a service.
You see Service Instance
Status: Modification
Failed
Some Cloud OS endpoints are visible but are not supported APIs for use by external
clients
Possible cause and recommendationSymptom
APIs are internal and are intended to be used only by the Enterprise
system
• Do not attempt to use these APIs. There is no external IP address.
The Cloud OS endpoints are registered in the OpenStack Identity Service
(Keystone) catalog, and may be visible in the CloudSystem Portal but they are
not supported APIs for use by external clients.
You see these Cloud OS endpoints
in the CloudSystem Portal:
• Infrastructure Topology
Provisioning Service (Eve)
• Resource Pool Registry and
Capability Tagging Service
(Graffiti)
• Topology Design Registry and
Repository Service (Focus)
Troubleshooting the Enterprise appliance 187
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