Hp P6000 Performance Advisor Software Manuel d'utilisateur Page 142
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Possible reasons:
• Storage systems are not added for monitoring in the HP P6000 Performance Advisor instance
• The HP P6000 Performance Advisor Server service might not be active
• The management server where the HP P6000 Performance Advisor instance is installed might
not be accessible
Solution:
1. Add at least one storage system for monitoring.
2. Re-login to the SPoG of the management group through a new browser session and verify if
the Performance tab is visible.
If the issue persists:
1. Stop and then start the HP P6000 Performance Advisor Server service.
2. Re-login to the SPoG of the management group through a new browser session and verify if
the Performance tab is visible.
If the issue still persists:
1. Stop the HP P6000 Performance Advisor Server service followed by the HP P6000 Command
View service and then the HP MIF service.
2. Start the HP MIF service followed by the HP P6000 Command View service and then the HP
P6000 Performance Advisor Server service.
3. Re-login to the SPoG of the management group through a new browser session and verify if
the Performance tab is visible.
The HP P6000 Performance Advisor instance does not appear in the Navigation pane - Settings
point of view.
Possible reasons:
• The management server where the HP P6000 Performance Advisor instance is installed is
moved to a different management group
• The HP P6000 Performance Advisor Server service might not be active
• The management server where the HP P6000 Performance Advisor instance is installed is not
accessible
Solution:
1. Login to the SPoG of the management group to which the management server belongs where
the HP P6000 Performance Advisor is installed.
OR
Move the management server back to the existing management group.
2. Re-login to the SPoG using the existing browser instance and verify if the HP P6000 Performance
Advisor instance is appearing in the Navigation pane - Settings point of view.
3. If the instance is still not visible, re-login through a new browser session and verify.
If the issue persists:
1. Stop and then start the HP P6000 Performance Advisor Server service.
2. Re-login to the SPoG using the existing browser instance and verify if the HP P6000 Performance
Advisor instance is appearing in the Navigation pane - Settings point of view.
If the issue still persists:
1. Stop the HP P6000 Performance Advisor Server service followed by the HP MIF service.
2. Start the HP MIF service followed by the HP P6000 Performance Advisor Server service.
3. Re-login to the SPoG using the existing browser instance and verify if the HP P6000 Performance
Advisor instance is appearing in the Navigation pane - Settings point of view.
142 Troubleshooting HP P6000 Performance Advisor issues
- Abstract 1
- Contents 3
- 4 Contents 4
- Contents 5 5
- 6 Contents 6
- Contents 7 7
- Features 8
- Features 9 9
- 2 Getting started 10
- 12 Getting started 12
- Session pane 13
- Navigation pane 14
- Content pane 14
- Using the Display option 15
- Using the Filter by list 16
- Additional tasks 16
- Resizing column width 17
- Using the Refresh option 17
- Dashboard 19
- Key metric charts 21
- Key metric statistical table 22
- Load Distribution 24
- Live Data Metrics 25
- Historical Data Metrics 25
- Load Distribution 27 27
- Performance and state data 28
- State data 29
- Polling intervals 29
- Statistical data 30
- Database maintenance 31
- Host connections 32
- Data replication tunnels 33
- Threshold summary value 35
- YesNoMajor 36
- YesYesMinor 36
- NoNoNone 36
- Threshold monitoring methods 37
- Threshold monitoring 39 39
- Threshold monitoring 41 41
- Settings page 42
- Settings – Database page 44
- Settings – Events page 45
- Storage Systems page 47
- ◦ Threshold Summary chart 48
- Using the Quick Setup 51
- Prerequisites 52
- Adding storage systems 55
- Adding threshold profiles 60
- Adding dashboard profiles 61
- Report settings 63
- Chart settings 64
- Key Metric settings 65
- Removing threshold profiles 81
- Removing dashboard profiles 82
- Managing additional settings 83
- License states 89
- Dashboard counters 98
- Live Data 99
- Historical Statistical Data 100
- Procedure 100
- Adding KPI records 100
- Viewing a threshold summary 101
- ◦ Aggregated (default) 113
- ◦ Controller A 113
- ◦ Controller B 113
- Viewing charts 114
- Chart views 116
- Printing charts 118
- Saving charts 118
- Zooming in and out on charts 118
- Managing charts 119
- Viewing and managing reports 121
- Reports history 122
- Report templates 123
- Predefined templates 127
- 7 Managing the event log 129
- Event categories 130
- Event severity levels 131
- Exporting events 131
- 3. Click OK 132
- 8 Maintaining database 133
- Removing export records 135
- Purging data 135
- Viewing purge history 136
- Re-purging data 137
- Cleaning purge history 137
- Data backup and restore 137
- Command to back up data 138
- Command to restore data 138
- Data backup and restore 139 139
- Troubleshooting scenarios 140
- Troubleshooting scenarios 141 141
- Troubleshooting scenarios 143 143
- Troubleshooting scenarios 145 145
- Error messages 146
- Error messages 147 147
- Database purge 148
- Error messages 149 149
- Database export 150
- Key Metrics 150
- Threshold monitoring 151
- Error messages 153 153
- Dashboard and charts 154
- Error messages 155 155
- Contacting HP support 156
- Release history 157
- Contacting HP 157
- HP Insight Remote Support 157
- Related information 158
- A Object types and properties 159
- B Use cases 161
- 162 Use cases 162
- Derived counters definitions 164
- Supported counters 167
- D Event codes 173
- Deployment model 1 175
- Deployment model 2 175
- Deployment model 3 176
- Deployment model 4 177
- Deployment model 5 178
- Deployment model 6 179
- Glossary 180
- 182 Glossary 182
- 184 Index 184
- HP , 158 186
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