Hp Systems Insight Manager Manuel d'utilisateur télécharger pdf (Page 28)

Automatic incident creation from HP SIM events

Creating Incidents from Storage Essentials Events

Incidents in Service Desk can be generated automatically for Storage Essentials events using the

procedures described in the previous sections. A custom command is created, and then an action on

event is created that forwards the selected storage events. See “Creating a custom command in HP SIM

5.0” on page 21.

Figure 19 Storage Essentials Incidents created from HP SIM

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Hp Systems Insight Manager Manuel d'utilisateur Page 28