Hp Systems Insight Manager Manuel d'utilisateur télécharger pdf (Page 16)

Importing items as Service Desk configuration items from the HP SIM database

9. Enter the account password.

10. Select Insight Manager as the import mapping.

11. Click the Start button to begin the export and import process (click OK if prompted that the XML file

will be overwritten by the export process).

12. When asked if you want to exchange data now, click OK.

13. To close the Data Exchange Task Window when the process is complete, click OK.

Figure 7 Data Exchange Task Window

When importing the XML file, several messages similar to the following may display in the status window.

These messages are normal and display because several attributes defined in the

insightmanager.ini configuration file are not used in the default import mapping. These attributes

can be manually added to the import mapping.

Import warning messages:

warning: Attribute not defined: DEVICES_OVERALLSTATUS on entity

InsightManager (id = 1)

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Hp Systems Insight Manager Manuel d'utilisateur Page 16