HP 3700 series Manuel d'utilisateur

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Page 1 - 3550 and 3700

HP Color LaserJet3550 and 3700series printerUse

Page 2

Approximate replacement intervals for supplies for the HP Color LaserJet 3550series printer ...

Page 3 - User Guide

Managing memory (HP Color LaserJet 3700 series printer only)This printer supports up to 448 MB of memory. You can add additional memory by installingD

Page 4

5Managing the printerThis chapter describes how to manage the printer. The following topics are covered:●Printer information pages●Using the embedded

Page 5 - HP customer care

Printer information pagesFrom the printer control panel, you can print pages that give details about the printer and itscurrent configuration. The pro

Page 6

Configuration pageUse the configuration page to view current printer settings, to help troubleshoot printerproblems, or to verify installation of opti

Page 7 - Table of contents

Usage page (available for the HP Color LaserJet 3700 seriesprinter)The usage page lists a page count for each size of paper that has passed through th

Page 8 - 4 Printing tasks

PCL or PS font list (available for the HP Color LaserJet 3700series printer)Use the font lists to see which fonts are currently installed in the print

Page 9 - 7 Maintenance

Using the embedded Web server (HP Color LaserJet 3700 seriesprinter only)When the printer is directly connected to a computer, use the HP toolbox to v

Page 10 - 8 Problemsolving

Information tabThe Information pages group consists of the following pages.● Device Status. This page displays the printer status and shows the life r

Page 11

Networking tabThis tab allows the network administrator to control network-related settings for the printerwhen it is connected to an IP-based network

Page 12 - Glossary

Using the HP toolboxThe HP toolbox is a Web application that you can use for the following tasks:● Check the printer status.● Configure the printer se

Page 13 - Printer basics

Print quality problems associated with paper jams ...191Print quality problems associated with to

Page 14 - User guide links

HP toolbox sectionsThe HP toolbox software contains the following sections:●Status tab●Troubleshooting tab●Alerts tab●Documentation tab●Advanced Print

Page 15 - Using the printer

Set up status alerts pageOn the Set up status alerts page, you can choose to turn alerts on or off, specify when theprinter should send an alert, and

Page 16 - Printer configurations

Information tabThe Information tab provides quick links to the following information:● Device status● Configuration● Supplies status● Device informati

Page 17

6ColorThis chapter describes how the printer provides great color printing. This chapter alsodescribes ways to produce the best possible color prints.

Page 18

Using colorThe HP Color LaserJet 3550 series printer and the HP Color LaserJet 3700 series printeroffer great color printing as soon as you set up the

Page 19 - Printer features

NOTEFactors such as the type of monitor you use and the room’s lighting can affect theappearance of colors on your screen. For more information, see M

Page 20 - Features (continued)

Managing colorSetting color options to Automatic will typically produce the best possible print quality forcolor documents. However, there may be case

Page 21 - ENWW Printer features 9

The Neutral Grays setting determines the method used for creating gray colors used in text,graphics, and photographs.For the HP Color LaserJet 3700 se

Page 22 - Walk around

Matching colorsThe process of matching printer output color to your computer screen is quite complexbecause printers and computer monitors use differe

Page 23 - ENWW Walk around 11

7MaintenanceThis chapter describes ways to maintain your printer. The following topics are covered:●Managing supplies●Replacing supplies and parts●Cle

Page 24 - Printer software

Checking DIMM installation ...225Installing an HP Jetdirect p

Page 25

Managing suppliesUsing, storing, and monitoring print cartridges can help ensure quality printer output.Supplies lifeThe life of the print cartridge d

Page 26 - Software for networks

Item Printer message Page count Approximate timeperiod1Print cartridges REPLACE BLACKCARTRIDGEREPLACE <COLOR>CARTRIDGE6,000 pages24 monthsImage

Page 27 - Utilities

Using the HP toolboxUse the Supplies Status page, which is located on the Status tab.Using the embedded Web server to check print cartridge life (forn

Page 28

Print cartridge authenticationThe printer automatically authenticates the print cartridges when the cartridges are insertedinto the printer. During au

Page 29 - Print media specifications

Replacing supplies and partsCarefully follow the guidelines in this section when replacing printer supplies or parts. Thetransfer unit, fuser, and pic

Page 30

The printer uses four colors and has a different print cartridge for each color: black (K), cyan(C), magenta (M), and yellow (Y).Replace a print cartr

Page 31 - Control panel

3. Remove the new print cartridge from the bag. Place the used print cartridge in the bagfor recycling.4. Grasp both sides of the print cartridge and

Page 32 - Control panel overview

6. Align the print cartridge with the tracks inside the printer, and using the handle, insert theprint cartridge until it is firmly seated.7. Firmly c

Page 33

To replace the transfer unitWARNING!Remove any jewelry or any other metal items from your body to avoid electric shock.1. Lift the front door handle a

Page 34 - 2 supplies gauge

3. Grasp the left blue handle and lift to remove the transfer unit from the printer.NOTEFor information on how to properly dispose of the used transfe

Page 35 - Control panel menus

1Printer basicsThis chapter contains information on becoming familiar with the printer features. Thefollowing topics are covered:●Quick access to prin

Page 36 - Menu hierarchy

6. Guide the left side of the transfer unit into the front door of the printer. Insert the twopegs on the left side into the holes, and then lower the

Page 37 - Configure device menu

NOTEIf the old transfer unit was not at end-of-life when it was replaced (for example, if it wasdamaged), or if you want to continue printing past the

Page 38 - Diagnostics menu

2. Open the lower rear door (rear output bin).WARNING!The fuser will be hot. Wait 10 minutes before proceeding.3. Slide out the lower rear door (rear

Page 39 - ENWW Menu hierarchy 27

5. Place your thumbs on the blue ridges (near the warning label) and, using fingers, pull upon the blue latches.6. Pull the fuser out of the printer.N

Page 40 - Information menu

8. Hold the fuser with your thumbs on the blue ridges and fingers on the blue latches. Pushboth sides of the fuser into the printer.9. Press the black

Page 41 - Paper handling menu

11. To reattach the lower rear door (rear output bin), hold the door at a 45º angle, and fit thepeg into the round hole on the right side.12. Press th

Page 42

NOTEAfter replacing the fuser, you must also replace the pickup roller. See To replace the pickuproller for instructions.To replace the pickup rollerN

Page 43 - ENWW Configure device menu 31

4. Remove the new pickup roller from the bag.NOTEFor information on how to properly dispose of the used pickup roller, go to http://www.hp.com/recycle

Page 44 - Print quality menu

7. Rotate the blue side of the pickup roller until it clicks into place.8. Replace Tray 2.9. Turn the printer on. After a short time, the printer cont

Page 45 - ENWW Configure device menu 33

To reset the fuser count1. Press MENU to enter the MENUS.2. Press to highlight Configure Device.3. Press to select Configure Device.4. Press to hig

Page 46 - System setup menu

Quick access to printer informationUser guide links● Walk around●Replacing supplies and partsWhere to look for more informationSeveral references are

Page 47 - ENWW Configure device menu 35

Cleaning the printerDuring the printing process, paper, toner, and dust particles can accumulate inside theprinter. Over time, this buildup can cause

Page 48

Configuring e-mail alertsNOTEIf your host software does not support e-mail, this feature might not be available on theHP Color LaserJet 3550 series pr

Page 49 - Resets menu

130 Chapter 7 Maintenance ENWW

Page 50

8ProblemsolvingThis chapter describes what to do if problems arise with your printer. The following topics arecovered:●Basic troubleshooting checklist

Page 51

Basic troubleshooting checklistIf you are experiencing problems with the printer, the following checklist can help identify thecause of the problem:●

Page 52 - To set use requested tray

Control panel message typesThe control panel displays four types of messages that can indicate the status of orproblems with the printer.Status messag

Page 53 - PowerSave time

Control panel messagesControl panel messagesControl panel message Description Recommended actionIf no paper is in the manual feed tray:MANUALLY FEED&l

Page 54 - Display brightness

Control panel message Description Recommended action13.XX.YY JAM INTRAY 1alternates withFor help press Clear jam then press A page is jammed in the mu

Page 55 - Auto continue

Control panel message Description Recommended action20 INSUFFICIENTMEMORYalternates withFor help press To continue press The printer has received more

Page 56 - Supplies low

Control panel message Description Recommended action40 BAD SERIALTRANSMISSIONalternates withTo continue press A serial data error (parity, framing, or

Page 57 - Language

Using the printerUser Guide—Detailed information for using and troubleshooting the printer. Available on theCD-ROM that came with the printer.Online H

Page 58

Control panel message Description Recommended action49.XXXXPRINTER ERRORalternates withTo continueturn off then onA critical firmware error has occurr

Page 59 - I/O configuration

Control panel message Description Recommended action53.XX.ZZDIMM A BANK Balternates withTo continue pressthe STOP keyAn error occurred in some memory

Page 60 - USB configuration

Control panel message Description Recommended action64 PRINTER ERRORFor help press alternates withTo continueturn off then onScan buffer error. 1. Tur

Page 61 - 2 parallel port

Control panel message Description Recommended actionCalibrating...<TEST> The printer is calibrating. No action necessary.Canceling...<JOB NAM

Page 62 - HP Jetdirect print servers

Control panel message Description Recommended actionEvent Log Empty SHOW EVENT LOG was selected fromthe control panel, and the event log isempty.No ac

Page 63 - UNIX/Linux networks

Control panel message Description Recommended actionINCORRECT <COLOR>CARTRIDGEalternates withFor help press A color cartridge is installed in an

Page 64 - Network configuration

Control panel message Description Recommended actionLOAD TRAY X<TYPE> <SIZE>alternates withTo use anothertray press Tray X is either empty

Page 65

Control panel message Description Recommended actionNON HP SUPPLYDETECTEDalternates withFor help press A new supply has been installed that isnot made

Page 66 - Setting an IP address

Control panel message Description Recommended actionPausedalternates withTo return to Readypress the STOP keyThe printer has paused. Press the STOP ke

Page 67 - Setting the subnet mask

Control panel message Description Recommended actionPrinting...REGISTRATION PAGEThe printer is generating the registrationpage. The printer will retur

Page 68 - Setting the default gateway

Printer configurationsThank you for purchasing the HP Color LaserJet 3550 series printer or the HP ColorLaserJet 3700 series printer. These printers a

Page 69 - Setting the syslog server

Control panel message Description Recommended actionRAM DISK FILESYSTEM IS FULLalternates withReadyTo clear press For the HP Color LaserJet 3700 serie

Page 70 - Setting the link speed

Control panel message Description Recommended actionREMOVE ALLPRINT CARTRIDGESalternates withTo exit pressCancel Job keyThe printer is executing a Com

Page 71 - To disable IPX/SPX

Control panel message Description Recommended actionREPLACE SUPPLIESalternates withFor status press At least one supply item is out andneeds to be rep

Page 72 - To disable DLC/LLC

Control panel message Description Recommended actionRotating <COLOR>motoralternates withTo exit pressSTOP keyA component test is in progress; th

Page 73 - Printing tasks

Paper jamsUse this illustration to troubleshoot paper jams in the printer. For instructions on clearingpaper jams, see Clearing paper jams.Paper jam l

Page 74 - Controlling print jobs

To disable paper jam recovery1. Press MENU to enter the MENUS.2. Press to highlight Configure Device.3. Press to select Configure Device.4. Press t

Page 75 - Priority for print settings

Common causes of paper jamsThe following table lists common causes of paper jams and suggested solutions for resolvingthem.Common causes of paper jams

Page 76

Common causes of paper jams (continued)CauseSolutionPrinter supply items have reached the end oftheir useful life.Check the printer control panel for

Page 77 - Selecting paper

Clearing paper jamsEach section below corresponds with a jam message that might appear on the control panel.Use these procedures to clear the jam.Jam

Page 78

3. Reinsert the paper in Tray 1.?4. Confirm that the paper guides are against the paper without bending it and that thepaper does not extend above the

Page 79 - Configuring trays

HP Color LaserJet 3700 printerThe HP Color LaserJet 3700 printer is a four-color, laser printer that prints 16 pages perminute (ppm) in both monochrom

Page 80 - Tray 1 custom paper

Jam in Tray 2 or Tray 31. If the optional Tray 3 is installed, pull out Tray 3 and place it on a flat surface. If thejammed paper is visible, remove i

Page 81 - Loading paper into Tray 1

4. If the paper is visible, remove it.5. If the paper is not visible, check inside the printer in the top of the tray opening. Removeany paper.6. Repl

Page 82

Jam inside the upper rear doorNOTEThe message 13.XX.YY JAM INSIDEUPPER REAR DOOR can appear on the printercontrol panel if the upper rear door is open

Page 83

4. Close the upper rear door.5. If no paper is visible, open the lower rear door (rear output bin).6. Press down on the green levers and remove the pa

Page 84 - To load envelopes into Tray 1

7. Close the lower rear door (rear output bin).8. If printing does not resume, press .Jam inside the fuser area1. Open the lower rear door (rear outp

Page 85 - Printing envelopes

2. If the paper is visible, press down on the green levers and remove the paper. Return thegreen levers to the up position after removing the paper, a

Page 86 - Loading paper into Tray 2

5. Remove the lower rear door (rear output bin) by lifting and pulling the right side of thedoor while pressing the tab with the ridges on the left si

Page 87

8. On the fuser, squeeze and lift the black tabs to open the shutter door.CAUTIONDo not open the shutter door while the fuser is in the printer.9. Rem

Page 88 - Loading paper into Tray 3

12. To reattach the lower rear door (rear output bin), hold the door at a 45º angle, and fit thepeg into the round hole on the right side.13. Press th

Page 89

Jam inside the lower rear door (rear output bin)1. Open the lower rear door (rear output bin).2. Press down on the green levers and remove the paper.3

Page 90

HP Color LaserJet 3700dn printerThe HP Color LaserJet 3700dn printer includes the features of the HP Color LaserJet 3700nprinter, automatic 2-sided (d

Page 91 - Printing on special media

Jam inside the front door1. Open the front door.CAUTIONDo not place anything on the transfer unit. Do not touch the top of the transfer unit or thecon

Page 92 - Heavy paper

3. If necessary, turn the green roller wheel toward the rear of the printer to advance thepaper. Remove any paper.NOTEIf the paper tears, make sure th

Page 93 - Recycled paper

Jam in the duplexerNOTEThis message appears for HP Color LaserJet 3700dn and 3700dtn printer models only. Theprinter control panel displays the messag

Page 94 - 2-sided (duplex) printing

4. Remove any jammed paper.5. Push the metal paper-access plate (duplex pan) up until it locks in place.6. Replace Tray 2.7. Press to resume printin

Page 95 - Manual 2-sided printing

Paper handling problemsThe following table lists common paper handling problems and suggested solutions forresolving them.Use only paper that meets th

Page 96

Printer feeds incorrect page sizeCauseSolutionThe correct size paper for Tray 1 is not selectedin the printer control panel.From the control panel, se

Page 97

Paper does not feed automaticallyCauseSolutionManual feed prompt is set to ALWAYS. Theprinter will always prompt for manual feed, evenif paper is in t

Page 98 - Special printing situations

Transparencies or glossy paper will not feedCauseSolutionUnsupported transparencies may have beenloaded.Use transparencies designed for HP ColorLaserJ

Page 99

Output is curled or wrinkledCauseSolutionPaper is damaged or in poor condition. Remove paper from the tray and load paper thatis in good condition.Pri

Page 100

Prints on one side even when 2-sided (duplex) was selectedCauseSolutionManual duplex is not enabled. Select manual duplexing (2-sided). See Manual2-si

Page 101 - Managing the printer

Printer featuresThis printer combines the quality and reliability of Hewlett-Packard printing with the featureslisted below. For more information on t

Page 102 - Printer information pages

Troubleshooting information pagesFrom the printer control panel, you can print pages that can help diagnose printer problems.The procedures for printi

Page 103 - Supplies status page

Registration pageThe registration page prints a horizontal arrow and a vertical arrow that show how far fromcenter an image can be printed on the page

Page 104

Printer response problemsThe following table lists common printer response problems and suggested solutions forresolving them.Printer response problem

Page 105

Printer is on, but nothing printsCauseSolutionThe parallel port may have a DOS timeout error. Add a MODE command to the AUTOEXEC.BATfile. See the DOS

Page 106

Printer is on but is not receiving dataCauseSolutionThe printer has not been correctly named for thenetwork or Macintosh.For Macintosh, use the approp

Page 107 - Settings tab

Printer control panel problemsThe following table lists common printer control panel problems and suggested solutions forresolving them.Printer contro

Page 108 - Other links

Color printing problemsThe following table lists common color printing problems and suggested solutions forresolving them.Color printing problemsPrint

Page 109 - Using the HP toolbox

Inconsistent colors after installing a print cartridgeCauseSolutionAnother print cartridge may be low. Check the supplies gauge on the control panelor

Page 110 - Alerts tab

Incorrect printer outputThe following table lists common printer output problems and suggested solutions forresolving them.Incorrect printer outputInc

Page 111 - Documentation tab

Erratic, missing characters or interrupted printoutCauseSolutionYou are attempting to print a PCL job with theprinter configured for PostScript Emulat

Page 113

HP Color LaserJet 3550 seriesprinterHP Color LaserJet 3700 seriesprinterFonts Not applicable ● 80 internal fonts available for bothPCL and PostScript

Page 114 - Using color

Some software applications automatically download fonts at the beginning of each print job.It might be possible to configure those applications to dow

Page 115 - Common ink standard in the

Software application problemsThe following table lists common software application problems and suggested solutions forresolving them.Software applica

Page 116 - Managing color

Print quality troubleshootingIf you are experiencing problems with print quality, the following sections might help identifythe cause of the problem.P

Page 117

● The selected colors are undesirable when printed. Select different colors in the softwareapplication or printer driver.● If you are using a reflecti

Page 118 - Matching colors

Calibrating the printerCalibration is a printer function that optimizes print quality. If you experience any print qualityproblems, calibrate the prin

Page 119 - Maintenance

ASupplies and accessoriesTo order supplies in the U.S., go to http://www.hp.com/sbso/product/supplies. To ordersupplies worldwide, go to http://www.hp

Page 120 - Managing supplies

Spare parts and supplies availabilitySpare parts and supplies for this product will be available for at least five years afterproduction has stopped.1

Page 121

Ordering from the embedded Web server (for printers withnetwork connections)Use the following steps to order printing supplies directly through the em

Page 122 - Non-HP print cartridges

Part Part number Type/sizeJ3258B HP Jetdirect 170x print server(Ethernet)J7942A HP Jetdirect en3700 externalprint server (10/100base Tx, Hi-Speed USB

Page 123 - HP fraud hotline

Part Part number Type/sizeCables C2946A IEEE-1284 compliant parallelcable, 3 m (approximately 10feet) long, with 25-pin male/micro 36-pin male (“C” si

Page 124 - Replacing supplies and parts

HP Color LaserJet 3550 seriesprinterHP Color LaserJet 3700 seriesprinterConnectivity ● Hi-Speed Universal serial bus(USB) 2.0 cable interface.● HP Jet

Page 125 - To change the print cartridge

198 Appendix A Supplies and accessories ENWW

Page 126

BService and supportHewlett-Packard limited warranty statementHP PRODUCTHP Color LaserJet 3550, 3550n, 3700, 3700n,3700dn, and 3700dtn printersDURATIO

Page 127 - Replacing the transfer kit

TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTYSTATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATEDABOVE, IN NO EVENT

Page 128 - To replace the transfer unit

Print cartridge, transfer unit, and fuser limited warranty statementThis HP product is warranted to be free from defects in materials and workmanship.

Page 129

HP maintenance agreementsHP has several types of maintenance agreements that meet a wide range of support needs.Maintenance agreements are not part of

Page 130

Repacking the printerIf your printer needs to be moved or shipped to another location, perform the followingprocedure to repack the printer.CAUTIONShi

Page 131 - To replace the fuser

204 Appendix B Service and support ENWW

Page 132

CPrinter specificationsSpecifications informationThe printer specifications provide information about the size and weight, amount of powerneeded and u

Page 133

Item 110-Volt Models 220-Volt ModelsMinimum recommended circuitcapacity5.3 A 3 AElectrical specifications (HP Color LaserJet 3550 series printer)Item

Page 134

Acoustic emissions (HP Color LaserJet 3700 series printer)Sound power level Declared per ISO 9296Printing (16 PPM)1LWAd = 6.4 Bels (A) [64 dB (A)]Read

Page 135

Walk aroundThe following illustrations identify the locations and names of key components of this printer.Front view (shown with 500-sheet paper feede

Page 136 - To replace the pickup roller

208 Appendix C Printer specifications ENWW

Page 137

DRegulatory informationFCC regulationsThis equipment has been tested and found to comply with the limits for a Class B digitaldevice, pursuant to Part

Page 138

Power consumptionPower usage drops significantly while in PowerSave mode, which saves natural resourcesand saves money without affecting the high perf

Page 139 - To reset the fuser count

More than 10 million HP LaserJet print cartridges were recycled globally in 2002 through theHP Planet Partners supplies recycling program. This record

Page 140 - Cleaning the printer

Visit http://www.hp.com/go/environment or http://www.hp.com/hpinfo/community/environment/productinfo/safety.212 Appendix D Regulatory information ENW

Page 141 - Configuring e-mail alerts

Declaration of ConformitiesDeclaration of Conformityaccording to ISO/IEC Guide 22 and EN 45014Manufacturer’s Name: Hewlett-Packard CompanyManufacturer

Page 142

Declaration of Conformityaccording to ISO/IEC Guide 22 and EN 45014Manufacturer’s Name: Hewlett-Packard CompanyManufacturer's Address: 11311 Chin

Page 143 - Problemsolving

Declaration of Conformityaccording to ISO/IEC Guide 22 and EN 45014Manufacturer’s Name: Hewlett-Packard CompanyManufacturer's Address: 8000 Footh

Page 144

Safety statementsLaser safetyThe Center for Devices and Radiological Health (CDRH) of the U.S. Food and DrugAdministration has implemented regulations

Page 145 - Control panel message types

Laser statement for FinlandLuokan 1 laserlaiteKlass 1 Laser ApparatHP Color LaserJet 3550, 3550n, 3700, 3700n, 3700dn, 3700dtn, laserkirjoitin on käyt

Page 146 - Control panel messages

Back and side view1 upper rear door2 parallel connection (available on the HP Color LaserJet 3700 series printer)3 lower rear door (rear output bin)4

Page 147

218 Appendix D Regulatory information ENWW

Page 148

EWorking with memory andprint server cardsPrinter memoryThe HP Color LaserJet 3700 series printer has three, dual in-line memory module (DIMM)slots.NO

Page 149

Installing memory and font DIMMsYou can install more memory for the printer, and you can also install a font DIMM to allowthe printer to print charact

Page 150

3. Open the DIMM access door by gently prying it with a flat-bladed screwdriver. Removethe door by pulling the door toward the back of the printer.4.

Page 151

6. Holding the DIMM by the edges, align the notches on the DIMM with the bars in theDIMM slot.7. Firmly press the DIMM straight into the slot. Close t

Page 152

8. Align the formatter door in the tracks at the bottom of the slot, and turn the screw toattach the formatter board to the printer.9. Replace the DIM

Page 153

11. Turn the printer on.12. If you installed a memory DIMM, go to Enabling memory. If you installed a language fontDIMM, go to Enabling the language f

Page 154

To enable fonts from the PCL 6 printer driver for Windows1. On the Start menu, point to Settings, and click Printers.2. Select this printer and select

Page 155

Installing an HP Jetdirect print server card in the HP ColorLaserJet 3700 series printerYou can install an HP Jetdirect print server card in the base

Page 156

3. Locate an empty EIO slot. Loosen and remove the two retaining screws holding thecover for the EIO slot onto the printer, and then remove the cover.

Page 157

Printer softwareIncluded with the printer is a CD-ROM containing the printing system software. The softwarecomponents and printer drivers on this CD-R

Page 158

6. Reconnect the power cable, and turn the printer on.7. Print a configuration page (see Configuration page). In addition to a printer configurationpa

Page 159

Glossarybidirectional communicationTwo-way data transmission.binA receptacle for holding printed pages.BOOTPAbbreviation for “Bootstrap Protocol,” an

Page 160

fontA complete set of letters, numerals, and symbols in a typeface.fuserThe assembly that uses heat to fuse the toner onto the paper or other media.gr

Page 161

page bufferTemporary printer memory used to hold page data while the printer createsan image of the page.parallel cableA type of computer cable often

Page 162

TCP/IPAn internet protocol (developed by the U.S. Department of Defense) that hasbecome the global standard for communications.tonerThe fine black or

Page 163

IndexSymbols/Numerics2-sided printingbinding options 83control panel settings 82Aaccessoriesordering 193auto continue 43Ccancelling a print request 86

Page 164 - Paper jams

input traysconfiguring 29, 40, 67IP address 54Jjam recoverysetting 45jamscommon causes 154configuring e-mail alerts 129locations 152recovery 152Japane

Page 165 - To disable paper jam recovery

resets menu 37Ssafety statementslaser safety 216laser safety for Finland 217service agreements 202softwareapplications 16components and drivers 12for

Page 168 - Clearing paper jams

Printer drivers for the HP Color LaserJet 3550 series printerOperating system1JetReady 4.1Windows 98, MeWindows NT 4.0Windows 2000Windows XP (32-bit)W

Page 169 - ENWW Clearing paper jams 157

www.hp.com© 2005 Hewlett-Packard Development Company, L.P.Q5990-90940*Q5990-90940**Q5990-90940*

Page 170 - Jam in Tray 2 or Tray 3

Additional driversThe following drivers are not included on the CD-ROM, but are available fromhttp://www.hp.com/go/clj3700software. These drivers are

Page 171

UNIXThe HP Jetdirect Printer Installer for UNIX is a simple printer installation utility for HP-UX andSolaris networks. It is available for download f

Page 172

FeaturesThe HP embedded Web server allows you to view printer and network card status andmanage printing functions from your PC. With the HP embedded

Page 173 - ENWW Clearing paper jams 161

Print media specificationsFor optimum results, use conventional 75 g/m2 to 90 g/m2 (20 to 24 lb) photocopy paper.Verify that the paper is of good qual

Page 174 - Jam inside the fuser area

HP Color LaserJet 3550 and 3700 seriesprinterUser Guide

Page 175

Tray 2 paper sizes1Tray 2 Dimensions Weight or thickness CapacityLetter 216 by 279 mm(8.5 by 11 in)60 to 105 g/m2(16 to 28 lb bond)250 sheets(75 g/m2;

Page 176

2Control panelThis chapter contains information on the printer control panel, which provides control ofprinter functions and communicates information

Page 177

Control panel overviewThe control panel provides control of printer functions and communicates information aboutthe printer and print jobs. Its displa

Page 178

Button name Function Up arrow Down arrowNavigate menus and text, and increase ordecrease the values of numerical items in thedisplay. Back arrow Navig

Page 179 - ENWW Clearing paper jams 167

Printer display1 message/prompt area2 supplies gauge3 print cartridge colors from left to right: black, cyan, magenta, and yellowThe message and promp

Page 180 - Jam inside the front door

Control panel menusYou can perform most routine printing tasks from the computer through the printer driver orsoftware application. This is the most c

Page 181

Menu hierarchyThe following tables list the hierarchies of each menu.To access the menus1. Press MENU once to access MENUS.2. Press or to navigate

Page 182 - Jam in the duplexer

Paper Handling TRAY 1 SIZETRAY 1 TYPETRAY 2 SIZETRAY 2 TYPETRAY 3 SIZETRAY 3 TYPEConfigure device menuSee Configure device menu and Changing printer c

Page 183 - ENWW Clearing paper jams 171

SYSTEM SETUP SHOW ADDRESS (availablefor the HP Color LaserJet 3700series printerCOLOR/BLACK MIXTRAY BEHAVIORPowersave TimeDISPLAY BRIGHTNESSPERSONALIT

Page 184 - Paper handling problems

DIAGNOSTICS PRINT EVENT LOGSHOW EVENT LOGPQ TROUBLESHOOTINGDISABLE CARTRIDGE CHECKPAPER PATH SENSORSpaper path testMANUAL SENSOR TESTCOMPONENT TESTPRI

Page 185

Copyright and License© 2005 Copyright Hewlett-PackardDevelopment Company, L.P.Reproduction, adaptation, or translationwithout prior written permission

Page 186

Information menuUse the information menu to access and print specific printer information.Menu item DescriptionPRINT MENU MAP Prints the control panel

Page 187

Paper handling menuThe paper handling menu allows you to configure trays by size and type. It is important tocorrectly configure the trays with this m

Page 188

Configure device menuThe configure device menu allows you to change or reset the default print settings, to adjustthe print quality, and to change the

Page 189

Menu item Values DescriptionWIDE A4 NOYESAllows you to change theprintable area of A4 paper sothat eighty 10-pitch charactersmay be printed on a singl

Page 190 - Paper path test page

Menu item Values DescriptionPCL FORM LENGTHORIENTATIONFONT SOURCEFONT NUMBERFONT PITCHFONT POINT SIZESymbol setAPPEND CR TO LFSUPPRESS BLANK PAGESAllo

Page 191 - Event log

Menu item Values DescriptionADJUST COLOR CYAN DENSITYMAGENTA DENSITYYELLOW DENSITYBLACK DENSITYRESTORE COLOR VALUESAllows you to modify the halftone s

Page 192 - Printer response problems

Menu item Values DescriptionOPTIMIZE T1 DOWNT1 UPT2 UP 1T1 UP 2T2 DOWN 1T2 DOWN 2LEADING EDGE UPLEADING EDGE DOWNREDUCE BKGROUND 1REDUCE BKGROUND 2FUS

Page 193

Menu item Values DescriptionSHOW ADDRESS AUTOOFFAUTO allows the printer's IP addressto be shown on the printer controlpanel, alternating with the

Page 194

Menu item Values DescriptionDISPLAY BRIGHTNESS 1–10 Allows you to adjust the brightness ofthe printer's control panel. The defaultis 5. See Displ

Page 195

Menu item Values DescriptionLanguage A list of availablelanguagesappears.Sets the default control panel language.See Language for more information.I/O

Page 196 - Color printing problems

HP customer careOnline ServicesFor 24-hour access to information using a modem or Internet connection.World Wide Web URL: for the HP Color LaserJet 35

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Menu item Values DescriptionRESTORE FACTORYSETTINGSNone Allows you to clear the pagebuffer, to remove all perishablepersonality data, to reset theprin

Page 198 - Incorrect printer output

Diagnostics menuThe diagnostics menu allows you or a service representative to run tests that can helpidentify and solve problems with the printer.Men

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Changing printer control panel configuration settingsBy using the printer control panel, you can make changes to general printer configurationdefault

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To set manually feed prompt1. Press MENU to enter the MENUS.2. Press to highlight Configure Device.3. Press to select Configure Device.4. Press to

Page 201 - Software application problems

To disable or enable PowerSave1. Press MENU to enter the MENUS.2. Press to highlight Configure Device.3. Press to select Configure Device.4. Press

Page 202 - Print quality troubleshooting

To set the personality1. Press MENU to enter the MENUS.2. Press to highlight Configure Device.3. Press to select Configure Device.4. Press to highl

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To set the auto continue1. Press MENU to enter the MENUS.2. Press to highlight Configure Device.3. Press to select Configure Device.4. Press to hig

Page 204 - Calibrating the printer

Jam recoveryThis option allows you to configure the printer response to paper jams, including how ithandles the pages involved. AUTO is the default va

Page 205 - Supplies and accessories

Using the printer control panel in shared environmentsIf your printer is shared with other users, adhere to the following guidelines to ensuresuccessf

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3I/O configurationThis chapter describes how to configure certain network parameters on the printer. Thefollowing topics are covered:●USB configuratio

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To check the printer status and settings and view troubleshooting information and onlinedocumentation, use HP toolbox. You can view the HP toolbox whe

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USB configurationAll printer models support USB connections. The USB port is on the back of the printer.Connecting the USB cablePlug the USB cable int

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Parallel configuration (HP Color LaserJet 3700 series printer only)The HP Color LaserJet 3700 printer supports network and parallel connections at the

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Enhanced I/O (EIO) configuration (HP Color LaserJet 3700 seriesprinter only)This printer comes equipped with one enhanced input/output (EIO) slot. The

Page 211 - Service and support

NetWare networksWhen using Novell NetWare products with an HP Jetdirect print server, Queue Server modeprovides improved printing performance over Rem

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Network configurationNOTEThe network configuration feature is available for the HP Color LaserJet 3700 series printerwhen an EIO device is installed.Y

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Configuring TCP/IP parameters using BOOTP or DHCP1. Press MENU to enter the MENUS.2. Press to highlight Configure Device.3. Press to select Configur

Page 214 - HP maintenance agreements

Setting an IP address1. Press MENU to enter the MENUS.2. Press to highlight Configure Device.3. Press to select Configure Device.4. Press to highli

Page 215 - Repacking the printer

Setting the subnet mask1. Press MENU to enter the MENUS.2. Press to highlight Configure Device.3. Press to select Configure Device.4. Press to high

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Setting the default gateway1. Press MENU to enter the MENUS.2. Press to highlight Configure Device.3. Press to select Configure Device.4. Press to

Page 217 - Printer specifications

Setting the syslog server1. Press MENU to enter the MENUS.2. Press to highlight Configure Device.3. Press to select Configure Device.4. Press to hi

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Table of contents1 Printer basicsQuick access to printer information ...

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Setting the idle timeout1. Press MENU to enter the MENUS.2. Press to highlight Configure Device.3. Press to select Configure Device.4. Press to hig

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Disabling network protocols (optional)By factory default, all supported network protocols are enabled. Disabling unused protocolshas the following ben

Page 221 - Regulatory information

To disable AppleTalk1. Press MENU to enter the MENUS.2. Press to highlight Configure Device.3. Press to select Configure Device.4. Press to highlig

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4Printing tasksThis chapter describes how to perform basic printing tasks. The following topics are covered:●Controlling print jobs●Selecting paper●Co

Page 223 - For more information

Controlling print jobsIn the Microsoft Windows operating system, three settings affect how the printer driver triesto pull paper when you send a print

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Priority for print settingsChanges made to print settings are prioritized (or take precedence) depending on where thechanges are made:NOTEThe names of

Page 225 - Declaration of Conformities

Operating System Temporary change settingsfor print jobsPermanently change defaultsettings1Macintosh OS X On the File menu, click Print.Change setting

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Selecting paperYou can use many types of paper and other print media with this printer. This sectionprovides guidelines and specifications for selecti

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● Do not use letterhead paper with low temperature dyes or thermography. Preprintedforms or letterhead must use inks that can tolerate temperatures of

Page 228 - Safety statements

Configuring traysThe HP Color LaserJet 3550 and 3700 series printer allows you to configure trays by typeand size. You can load different paper in the

Page 229 - Laser statement for Finland

PowerSave time ...41Display brightness ..

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Tray 1 custom paperUse the ANY SIZE size setting when the paper on which you want to print does not exactlymatch the size of the paper specified in th

Page 231 - Working with memory and

1. Press to highlight Y DIMENSION.2. Press to select Y DIMENSION.3. Press or to highlight the correct value.4. Press to select the value. If th

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3. Slide out the tray extender and, if necessary, open the additional tray extender.4. Slide the width guides slightly wider than the print media.?5.

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6. Slide the paper width guides inward until they lightly touch the print media stack on bothsides without bending it. Make sure the print media fits

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To load envelopes into Tray 11. Open Tray 1.2. Slide out the tray extender and, if necessary, open the additional tray extender.3. Set the paper width

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4. Load up to 10 envelopes in the center of Tray 1 with the side to be printed on facing up,with the stamp area closest to the printer, and the short

Page 236 - Enabling memory

Printing from Tray 2 and Tray 3Tray 2 holds up to 250 sheets of standard paper. Tray 2 adjusts for many sizes. OptionalTray 3 holds up to 500 sheets o

Page 237 - Checking DIMM installation

3. Move the side width guides until the blue arrows on the width guides point to the size ofpaper you are loading.4. On the back of the tray, press th

Page 238 - LaserJet 3700 series printer

6. Push down on the stack of paper to lock the metal lift plate into place. Make sure thatthe stack of paper is flat and that the paper is below the h

Page 239

2. Raise the output bin extension.3. Adjust the length guides. For letter-size paper, raise the blue rear stop. For A4-sizepaper, lower the blue rear

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Options for binding 2-sided printing jobs ...83Manual 2-sided printing ...

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5. Load the paper into the tray. If this is special paper, such as letterhead, load it with theside to be printed down and the top edge toward the fro

Page 242

Printing on special mediaUse these guidelines when printing on special types of media.TransparenciesWhen printing on transparencies, use the following

Page 243

Adhere to the following guidelines to help ensure proper printing on envelopes and to helpprevent printer jams:● Do not load more than 10 envelopes in

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HP LaserJet Tough paperWhen printing on HP LaserJet Tough paper, use the following guidelines:● Handle HP LaserJet Tough paper using the edges. Oils f

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2-sided (duplex) printingThe printer can print on both sides of the paper. If the printer is not equipped with automatic2-sided printing, see Manual 2

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To enable or disable 2-sided printing from the printer control panelNOTEChanging settings for 2-sided printing through the printer control panel affec

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To manually print on two sides (duplex)1. Insert enough paper into one of the trays to accommodate the print job. If you areloading special paper such

Page 248 - 236 Index ENWW

8. Go to the printer. When the MANUAL FEED prompt appears, remove any blank paperfrom Tray 1. Insert the printed stack with the blank side up, top edg

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Special printing situationsUse these guidelines when printing on special types of paper.Printing a different first pageUse the following procedure to

Page 250 - *Q5990-90940*

To stop the current print job using the printer control panelPress STOP on the printer control panel to pause the job that is currently printing. Pres

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