User Guide
An external device is not working ... 74The wireless
1 WelcomeAfter you set up and register the computer, it is important to take the following steps:●Connect to the Internet—Set up your wired or wireles
Finding informationThe computer comes with several resources to help you perform various tasks.Resources For information aboutSetup Instructions poste
2 Getting to know your computerTopTouchPadComponent Description(1) TouchPad zone Moves the pointer and selects or activates items on the screen.NOTE
LightsComponent Description(1) Power light ●On: The computer is on.●Blinking: The computer is in the Sleep state.●O: The computer is o.(2) Caps lo
Buttons, speakers, and ngerprint readerComponent Description(1) Power button●When the computer is o, press the button to turn on the computer.●When
Component Description(4) Volume mute button Mutes and restores speaker sound.(5) Fingerprint reader Allows a ngerprint logon to Windows, instead of
KeysComponent Description(1) esc key Displays system information when pressed in combination with the fn key.(2) fn key Executes frequently used s
RightComponent Description(1) SIM slot plug (select models only) Supports a wireless subscriber identity module (SIM).NOTE: The SIM slot plug is rem
Component Descriptionreaches a critical battery level, the battery light begins blinking rapidly.●O: The battery is fully charged.(7) Power connector
© Copyright 2015 Hewlett-Packard Development Company, L.P.Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under l
LeftComponent Description(1) Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is designed to act as a
DisplayComponent Description(1) WLAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless local area netw
BottomComponent Description(1) Docking device receptors (2) Connects an optional docking device.(2) Vents (2) Enable airow to cool internal compo
3 Connecting to a networkYour computer can travel with you wherever you go. But even at home, you can explore the globe and access information from mi
Using HP Connection Manager (select models only)HP Connection Manager provides a central location for managing your wireless devices, an interface for
●A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points that can accommodate a large number of computers and ac
Protecting your WLANWhen you set up a WLAN or access an existing WLAN, always enable security features to protect your network from unauthorized acces
When used with mobile network operator service, HP Mobile Broadband gives you the freedom to stay connected to the Internet, send email, or connect to
6. Insert the SIM into the SIM slot, and gently push the SIM into the slot until it is rmly seated.NOTE: See the image on the SIM slot to determine w
Connecting to a wired network (via optional docking device or expansion port device)A local area network (LAN) is a wired connection. A LAN connection
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on
4 Navigating using the keyboard, touch gestures and pointing devicesYour computer allows navigation using touch gestures (select models only) in addit
To view the demonstration of a gesture:1. Click the Show hidden icons icon in the notication area, at the far right of the taskbar.2. Click the Synap
ScrollingScrolling is useful for moving up, down, or sideways on a page or image.●Place two ngers slightly apart on the TouchPad zone and then drag t
Rotating (select models only)Rotating allows you to turn items such as photos.●Anchor the forenger of your left hand in the TouchPad zone. Using your
Hot key combination Descriptionfn+f7 Increases speaker volume.fn+f8 Mutes the microphone.fn+f9 Decreases the screen brightness level.fn+f10 Increases
Turning the embedded numeric keypad on and oPress fn+num lk to turn on the embedded numeric keypad. Press fn+num lk again to turn o the keypad.NOTE:
5 MultimediaYour computer may include the following:●Integrated speaker(s)●Integrated microphone(s)●Integrated webcam●Preinstalled multimedia software
WARNING! To reduce the risk of personal injury, lower the volume setting before putting on headphones, earbuds, or a headset. For additional safety in
●VGA●DisplayPortIMPORTANT: Be sure that the external device is connected to the correct port on the computer, using the correct cable. Check the devic
NOTE: One DisplayPort device can be connected to the DisplayPort port on the computer. The information displayed on the computer screen can be simulta
iv Safety warning notice
Connect displays to computers with Intel graphics (with an optional hub)NOTE: With an Intel graphics controller and optional hub, you can connect up t
6 Power managementNOTE: A computer may have a power button or a power switch. The term power button is used throughout this guide to mean both types o
Initiating and exiting SleepWith the computer on, you can initiate Sleep in any of the following ways:●Briey press the power button.●Close the displa
Setting password protection on wakeupTo set the computer to prompt for a password when the computer exits Sleep or Hibernation, follow these steps:1.
Using Battery CheckHelp and Support provides information on the status of the battery installed in the computer.To run Battery Check:1. Connect the AC
●AC adapter●Optional docking or expansion device●Optional power adapter purchased as an accessory from HPResolving a low battery level when no power s
7 External cards and devicesUsing Micro SD memory cardsOptional digital cards provide secure data storage and convenient data sharing. These cards are
3. Press in on the card (1), and then remove it from the slot (2).NOTE: If the card does not eject, pull the card out of the slot. Using smart cardsNO
Using a USB deviceUniversal Serial Bus (USB) is a hardware interface that can be used to connect an optional external device, such as a USB keyboard,
CAUTION: To reduce the risk of loss of information or an unresponsive system, use the following procedure to safely remove the USB device.1. To remove
Table of contents1 Welcome ...
2. Align the docking posts on the docking device with the receptors on the bottom of the computer and lower the computer into the docking device (2) u
2. Slide the expansion port device connector into the docking connector on the computer until the connector is seated.Using optional external devices
8 DrivesUsing optional external hard drives (select models only)Improving hard drive performanceUsing Disk DefragmenterAs you use your computer over t
●CD●DVD●Blu-ray (BD)Identifying the installed optional external optical drive▲Select Start > Computer.A list of all the devices installed in your c
1. Turn on the computer.2. Hold the disc by the edges to avoid touching the at surfaces and position the disc label-side up.3. Gently slide the disc
3. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and
Sharing optical drivesAlthough your computer may not have an integrated optical drive, you can access software and data, and install applications, by
9 SecurityProtecting the computerStandard security features provided by the Windows operating system and the non-Windows Computer Setup utility (BIOS)
●BIOS administrator and DriveLock passwords are set in Computer Setup and are managed by the system BIOS.●Automatic DriveLock passwords are enabled in
Setting passwords in Computer SetupPassword FunctionBIOS administrator password* Protects access to Computer Setup.NOTE: If features have been enabled
Setting pointing device preferences ... 20Using the Tou
5. When prompted, type your new password again to conrm.6. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner
●After DriveLock protection is applied to a hard drive, the hard drive can be accessed only by entering either the user password or the master passwor
Changing a DriveLock passwordTo change a DriveLock password in Computer Setup, follow these steps:1. Turn on the computer, and then press esc while th
Using Computer Setup Automatic DriveLockIn a multiple-user environment, you can set an Automatic DriveLock password. When the Automatic DriveLock pass
Using antivirus softwareWhen you use the computer to access e-mail, a network, or the Internet, you potentially expose it to computer viruses. Compute
Installing an optional security cableNOTE: A security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandl
10 MaintenanceCleaning your computerCleaning your computer and external devices helps keep them in good working condition. If you don't clean you
●To clean and the TouchPad and keyboard, use a soft microber cloth or a static-free cloth without oil (such as a chamois cloth) moistened with an alc
11 Backup and recoveryYour computer includes HP and Windows tools to help you safeguard your information and retrieve it if you ever need to. These to
●Windows 7 operating system DVD—Installs the operating system without additional drivers or applications.●Driver Recovery DVD—Installs specic drivers
Using Battery Check ... 34Displaying the remainin
1. Select Start > All Programs > Maintenance > Backup and Restore.2. Follow the on-screen instructions to set up your backup, create a system
1. If possible, back up all personal les.2. If possible, check for the presence of the Windows partition.To check for the Windows partition, select S
wwcontact_us.html. You can also order the DVD by calling support. For contact information, see the Worldwide Telephone Numbers booklet included with t
12 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI)Using Computer SetupComputer Setup, or Basic Input/Output System (BIOS), con
Use the tab key and the arrow keys to select Main > Ignore Changes and Exit, and then press enter.●To save your changes and exit Computer Setup men
Use the tab key and the arrow keys to select Main > Ignore Changes and Exit, and then press enter.Downloading a BIOS updateCAUTION: To reduce the r
optical drives, diskette drives, a network interface card (NIC), hard drives, and USB devices. Boot devices contain bootable media or les that the co
1. Open the Select Boot Device menu by turning on or restarting the computer, and then pressing esc while the “Press the ESC key for Startup Menu” mes
NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to a USB device on page
13 SupportContacting supportIf the information provided in this user guide or Help and Support does not address your questions, you can contact suppor
9 Security ...
HP platforms preinstalled with Windows 8 or Windows 8.1 do not have the physical label, but have a Digital Product Key electronically installed.NOTE:
14 Specications●Input power●Operating environmentInput powerThe power information in this section may be helpful if you plan to travel internationall
A Traveling with or shipping your computerIf you have to travel with or ship your computer, here are some tips to keep in mind to keep your equipment
B TroubleshootingThe following sections are included in this appendix:Troubleshooting resources●Access website links and additional information about
power settings, right-click the Battery icon on the Windows desktop in the notication area, at the far right of the taskbar, and then click Preferenc
The wireless network connection is not workingIf a wireless network connection is not working as expected, follow these suggestions:●To enable or disa
The computer does not detect the optional external optical driveIf your operating system does not detect an installed device, the device driver softwa
The process of burning an optional external disc does not begin, or it stops before completion●Be sure that all other programs are closed.●Turn o Sle
C Electrostatic dischargeElectrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you re
IndexAAC adapter/battery light 8administrator password 48antivirus software 54audio functions, checking 27audio-in (microphone) jack, identifying 8aud
Using the Windows recovery tools ... 60Using f11 reco
decrease screen brightness 24decreasing speaker sound 23description 23increase screen brightness 24increasing speaker sound 24keyboard backlight 24mic
Sscreen brightness keys 24screen image, switching 23scrolling TouchPad gesture 22security cable slot, identifying 10security, wireless 16serial number
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