Hp ProLiant SL335s G7 Server Manuel d'utilisateur

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HP ProLiant SL335s G7 Server
User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the
servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 633293-002
April 2013
Edition: 2
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Résumé du contenu

Page 1 - User Guide

HP ProLiant SL335s G7 Server User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage sy

Page 2

Component identification 10 Item Description 15 SATA connector 3 16 Diagnostic LEDs 17 System maintenance switch 18 SATA connector 2 19 SATA connec

Page 3 - Contents

Component identification 11 Position Default Function S2 Off Off—System configuration can be changed. On—System configuration is locked. S3 Off

Page 4 - Contents 4

Component identification 12 Hard drive numbering The following figure illustrates the location of drives in the server. Item Description 1 SAS/SA

Page 5 - Contents 5

Component identification 13 Item Color Description 1 Green System Power LED. This LED is on when the system is powered up and 12 V system pow

Page 6 - Component identification

Component identification 14 System fans The server has eight system fans located on the rear panel of the chassis. The following figure identifies t

Page 7 - Rear panel components

Operations 15 Operations Power down the server WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remov

Page 8 - Rear panel LEDs and buttons

Operations 16 5. Remove the server from the chassis. 6. Repeat the previous steps to remove the right server from the chassis.

Page 9 - System board components

Setup 17 Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and

Page 10 - System board switches

Setup 18 Space and airflow requirements To allow for servicing and adequate airflow, observe the following space and airflow requirements when decid

Page 11 - NMI functionality

Setup 19 CAUTION: To reduce the risk of damage to the equipment when installing third-party options: • Do not permit optional equipment to impede

Page 12 - Battery pack LEDs

© Copyright 2011, 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warr

Page 13 - Item Color Description

Setup 20 Rack warnings WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling jacks are extend

Page 14 - System fans

Setup 21 2. Rotate the tray handle to lock the power connector. 3. Repeat the previous steps to install the right server into the chassis. 4. Con

Page 15 - Operations

Setup 22 WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding plug. The grounding

Page 16 - Operations 16

Hardware options installation 23 Hardware options installation Introduction If more than one option is being installed, read the installation instru

Page 17 - Optimum environment

Hardware options installation 24 7. Rotate the drive carrier handle down. 8. Lock the drive carrier latches. 9. Install the server into the chass

Page 18 - Temperature requirements

Hardware options installation 25 9. Lock the drive carrier latches. 10. Install the server into the chassis ("Installing the server into the

Page 19 - Power requirements

Hardware options installation 26 4. Open the processor retaining latch and the processor socket retaining bracket. IMPORTANT: Be sure the proce

Page 20 - Installing hardware options

Hardware options installation 27 6. Align the processor installation tool with the socket and install the processor. 7. Press down firmly until th

Page 21

Hardware options installation 28 8. Close the processor socket retaining bracket and the processor retaining latch. 9. Remove the heatsink protect

Page 22 - Registering the server

Hardware options installation 29 c. Completely tighten the first screw. 11. Install the server into the chassis ("Installing the server into

Page 23 - Drive options

Contents 3 Contents Component identification ...

Page 24 - Removing a drive

Hardware options installation 30 • Install DIMMs in decreasing capacity with the largest DIMMs installed in the banks farthest away from each proce

Page 25 - Processor options

Hardware options installation 31 DIMM slots DIMM slots are identified by the numbers 1 through 6. DIMM population order is specified by the letters

Page 26

Hardware options installation 32 5. Install the DIMM. 6. Install the server into the chassis ("Installing the server into the chassis" o

Page 27

Hardware options installation 33 5. Connect any required internal or external cables to the expansion board. See the documentation that ships with t

Page 28

Hardware options installation 34 3. Place the server on a flat, level work surface. 4. Remove the access panel. CAUTION: Any attempt to remove

Page 29 - Memory configurations

Hardware options installation 35 Retaining the recovery key/password The recovery key/password is generated during BitLocker™ setup, and can be save

Page 30 - Population order

Configuration and utilities 36 Configuration and utilities Configuration tools SmartStart software SmartStart is a collection of software that optim

Page 31 - Installing a DIMM

Configuration and utilities 37 refer to the SmartStart Scripting Toolkit User Guide on the HP website (http://h18004.www1.hp.com/products/servers/ma

Page 32 - Expansion board options

Configuration and utilities 38 NOTE: If the boot drive is not empty or has been written to in the past, ORCA does not automatically configure the

Page 33

Configuration and utilities 39 • Remains available any time that the server is on • Displays on-screen tips for individual steps of a configuratio

Page 34

Contents 4 HP Trusted Platform Module option ...

Page 35

Configuration and utilities 40 Solution while providing optimization for deployment of HP ProLiant servers using HP ProLiant Integration Module. HP

Page 36 - Configuration and utilities

Configuration and utilities 41 The ROMPaq utility checks the system and provides a choice (if more than one exists) of available firmware revisions.

Page 37 - Auto-configuration process

Configuration and utilities 42 HP Systems Insight Manager HP SIM is a web-based application that allows system administrators to accomplish normal a

Page 38 - Array Configuration Utility

Configuration and utilities 43 Safety and security benefits When you flash the system ROM, ROMPaq writes over the backup ROM and saves the current R

Page 39

Configuration and utilities 44 HP Insight Diagnostics Online Edition is a web-based application that captures system configuration and other related

Page 40 - Management tools

Configuration and utilities 45 Remote support and analysis tools HP Insight Remote Support software HP strongly recommends that you install HP Insig

Page 41 - Erase Utility

Configuration and utilities 46 ProLiant Support Packs PSPs represent operating system-specific bundles of ProLiant optimized drivers, utilities, and

Page 42 - Redundant ROM support

Troubleshooting 47 Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common

Page 43 - Diagnostic tools

Troubleshooting 48 Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous condition

Page 44 - Array Diagnostic Utility

Troubleshooting 49 WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding plug. The

Page 45 - Keeping the system current

Contents 5 Server power-on problems flowchart ... 54 PO

Page 46 - Care Pack

Troubleshooting 50 2. Record any error messages displayed by the system. 3. Remove all diskettes, CD-ROMs, DVD-ROMs, and USB drive keys. 4. Power

Page 47 - Troubleshooting

Troubleshooting 51 Service notifications To view the latest service notifications, refer to the HP website (http://www.hp.com/go/bizsupport). Select

Page 48 - Warnings and cautions

Troubleshooting 52 General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure o

Page 49 - Symptom information

Troubleshooting 53 Item See 5 "General memory problems are occurring" in the HP ProLiant Servers Troubleshooting Guide located on the Doc

Page 50 - Loose connections

Troubleshooting 54 Server power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber.

Page 51 - Troubleshooting flowcharts

Troubleshooting 55 • The external health LED is red or amber. • The internal health LED is red or amber. NOTE: For the location of server LED

Page 53

Troubleshooting 57 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system att

Page 54 - Symptoms:

Troubleshooting 58 Item See 13 • "Server information you need" in the HP ProLiant Servers Troubleshooting Guide located on the Documenta

Page 55

Troubleshooting 59 OS boot problems flowchart Symptoms: • Server does not boot a previously installed operating system • Server does not boot Smar

Page 56 - Troubleshooting 56

Component identification 6 Component identification Front panel components Item Description 1 Serial port 2 VGA port 3 USB 2.0 ports 4 iLO 3 netw

Page 57 - POST problems flowchart

Troubleshooting 60 Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents (on pa

Page 58

Troubleshooting 61 Possible causes: • Improperly seated or faulty internal or external component • Unsupported component installed • Redundancy f

Page 59 - OS boot problems flowchart

Troubleshooting 62 POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in th

Page 60 - Troubleshooting 60

Troubleshooting 63 WARNING: To avoid potential problems, ALWAYS read the warnings and cautionary information in the server documentation before re

Page 61 - • Redundancy failure

System battery 64 System battery If the server no longer automatically displays the correct date and time, you might have to replace the battery tha

Page 62 - (http://www.hp.com/support)

Regulatory information 65 Regulatory information Safety and regulatory compliance For safety, environmental, and regulatory information, see Safety

Page 63 - Troubleshooting 63

Electrostatic discharge 66 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions yo

Page 64 - System battery

Specifications 67 Specifications Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°F to 95°F) Ship

Page 65 - Regulatory information

Support and other resources 68 Support and other resources Before you contact HP Be sure to have the following information available before you call

Page 66 - Electrostatic discharge

Support and other resources 69 providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship

Page 67 - Specifications

Component identification 7 Item Description Status 1 iLO 3 network activity LED Flashing green—Network data activity exists. Off—No network data

Page 68 - Support and other resources

Support and other resources 70 Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'in

Page 69

Support and other resources 71 HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen,

Page 70 - Customer Self Repair

Support and other resources 72 sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes

Page 71

Support and other resources 73 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pel

Page 72 - Reparo feito pelo cliente

Support and other resources 74

Page 73

Support and other resources 75

Page 74

Acronyms and abbreviations 76 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility ADU Array Diagnostics Utility ASR Aut

Page 75

Acronyms and abbreviations 77 KVM keyboard, video, and mouse LFF large form factor NMI nonmaskable interrupt NVRAM nonvolatile memory ORCA Optio

Page 76 - Acronyms and abbreviations

Acronyms and abbreviations 78 SATA serial ATA SFF small form factor SLAPM SL Advanced Power Manager TMRA recommended ambient operating temperatur

Page 77

Documentation feedback 79 Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentat

Page 78

Component identification 8 5 Fan 3 6 Fan 1 7 Fan 2 8 Power supply 1 9 Power supply 2 10 Power supply 3 11 Power supply 4 12 Fan 5 13 Fan 6 Rear pa

Page 79 - Documentation feedback

Index 80 A ACU (Array Configuration Utility) 38 additional information 47 ADU (Array Diagnostic Utility) 44 airflow requirements 17, 18 Alti

Page 80 - Index 80

Index 81 I iLO (Integrated Lights-Out) 41 IML (Integrated Management Log) 44 Important Safety Information document 47 Insight Diagnostics 43

Page 81 - Index 81

Index 82 SLAPM 7, 42 SmartStart autorun menu 36 SmartStart Scripting Toolkit 36 SmartStart, overview 36 software 36 space requirements 1

Page 82 - Index 82

Component identification 9 Item Description Status Amber—Power supply has failed. 10 Power supply 3 power LED Green—Normal Off—No AC power Amber—

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