HP 6500 Series Guide de l'utilisateur

OFFICEJET 6500AE710User Guide

Understand the network configuration page...159Clear jams...

NOTE: HP cannot guarantee the quality or reliability of non-HP supplies.Printer service or repairs required as a result of using a non-HP supply are n

Solution 4: Check the ink levelsSolution: Check the estimated ink levels in the ink cartridges.NOTE: Ink level alerts and indicators provide estimates

If this did not solve the issue, try the next solution.Solution 7: Clean the printheadSolution: Check the following potential problems, and then clean

NOTE: HP cannot guarantee the quality or reliability of non-HP supplies.Printer service or repairs required as a result of using a non-HP supply are n

you plan to use immediately. When you have finished printing, return any unusedphoto paper to the plastic bag. This prevents the photo paper from curl

Always make sure the paper you are printing on is flat. For best results whenprinting images, use HP Advanced Photo Paper.Store photo media in its ori

Solution 1: Make sure the paper is loaded correctlySolution: Make sure that the paper is loaded correctly in the input tray.For more information, see:

Solution 5: Clean the printheadSolution: Check the following potential problems, and then clean the printhead.After cleaning the printhead, print a pr

Always make sure the paper you are printing on is flat. For best results whenprinting images, use HP Advanced Photo Paper.Store specialty media in its

If prompted, choose your country/region, and then click Contact HP for informationon calling for technical support.Cause: There was a problem with the

Environmental product stewardship program...188Paper use...

If a digital photo or rasterized graphic has been resized, it can be blurry or fuzzywhen printed.Cause: The image was printed in a larger size.If this

Solution 1: Make sure the paper is loaded correctlySolution: Make sure that the paper is loaded correctly in the input tray.For more information, see:

Solution 2: Wait while the ink driesSolution: Wait at least thirty minutes for the ink inside the printer to dry, then trythe print job again.Cause: T

Aligning the printer can help ensure excellent print quality.For more information, see:Align the printheadCause: The printer needed to be aligned.If t

Cause: The ink cartridges might have insufficient ink. Insufficient ink may causethe printhead to overheat. When the printhead overheats, the printer

To clean the printhead from the control panel1. Load letter, A4, or legal unused plain white paper into the main input tray.2. Touch right arrow , and

To evaluate the Print Quality Diagnostic PageThis section includes the following topics:•Ink Levels•Good color bars•Ragged, irregularly streaked, or f

▲ Look at the Ink Level indicators in Line 21. If any of the bar level indicators are low,you may need to replace that ink cartridge.NOTE: Ink level w

Example of Bad Color Bars The top black bar is ragged on one end.If any of the bars are ragged, irregularly streaked, or faded, follow these steps:1.

Regular white streaks in the barsIf any of the color bars show regular white streaks, follow these steps:White streaks The print quality bars have whi

Set up the printer for wireless communication...223To set up a wireless communica

Large Black Font TextLook at the large-font text above the color blocks. I ABCDEFG abcdefg The typeshould be sharp and clear. If the type is jagged, t

Examples of a bad alignmentpatternThe lines are jagged - align the printer. If that does not work,contact HP.If you see no defectsIf you do not see an

3. Remove all of the ink cartridges and place them on a piece of paper with the inkopening pointing up.4. Lift the latch handle on the print carriage.

6. Clean the printhead.There are three areas of the printhead that need to be cleaned: the plastic rampson both sides of the ink nozzles, the edge bet

c. Use a fresh, lightly dampened, lint-free cloth to wipe the plastic ramps on bothsides of the nozzles. Wipe away from the nozzles.d. Wipe the previo

9. Carefully lower the latch handle.NOTE: Make sure you lower the latch handle before reinserting the inkcartridges. Leaving the latch handle raised c

3. Open the ink cartridge access door by lifting from the front right of the printer, untilthe door locks into place.HP Officejet 6500B Plus e-All-in-

c. Repeat steps a and b for each ink cartridge.5. For each ink cartridge, wipe the sensor window with a dry swab or lint-free cloth.The sensor window

Media is not coming out correctly• Make sure the output tray extender is fully extended; otherwise, printed pages mayfall off the printer.• Remove exc

• The printer prints half a page, then ejects the paper•Paper mismatchNo copy came out• Check the powerMake sure that the power cord is securely conne

1 Get startedThis guide provides details about how to use the printer and how to resolve problems.•Accessibility•Eco-Tips•Understand the printer parts

Size is reduced• The reduce/enlarge or other copy feature might have been set from the printercontrol panel to reduce the scanned image. Check the set

• Incompletely filled text or graphicsTry adjusting the contrast and copy-quality settings.• Large, black typefaces look splotchy (not smooth)The defa

Scanner did nothing• Check the originalMake sure that the original is placed on the scanner glass correctly. For moreinformation, see Load an original

Part of the document did not scan or text is missing• Check the original◦ Make sure that you loaded the original correctly. For more information, seeL

◦ The accuracy of the software depends on the image quality, text size, andstructure of the original and the quality of the scan itself. Make sure tha

Graphics look different from the originalThe graphics settings might not be suitable for the type of scan job that you areperforming. Try changing the

If you are having faxing problems, you can print a fax test report to check the status ofthe printer. The test will fail if the printer is not set up

• Make sure you use the phone cord that came with the printer. If you do not usethe supplied phone cord to connect from the telephone wall jack to the

The "Phone Cord Connected to Correct Port on Fax" test failedSolution: Plug the phone cord into the correct port.1. Using the phone cord sup

connected to the port labeled 1-LINE on the back of the printer, and the otherend to your telephone wall jack.1 Telephone wall jack2 Use the phone cor

Eco-TipsHP is committed to helping customers reduce their environmental footprint. HP hasprovided the Eco-Tips below to help you focus on ways to asse

• Make sure you have correctly connected the printer to the telephone wall jack.Using the phone cord supplied in the box with the printer, connect one

• Other equipment, which uses the same phone line as the printer, might becausing the test to fail. To find out if other equipment is causing a proble

Solution: If Fax to PC or Fax to Mac has been enabled, you may not be able tosend or receive faxes if the fax memory is full (limited by printer memor

• The phone line connection might be noisy. Phone lines with poor sound quality(noise) can cause faxing problems. Check the sound quality of the phone

• Make sure the telephone you use to initiate the fax call is connected directly tothe printer. To send a fax manually, the telephone must be connecte

• If you have an answering machine on the same phone line with the printer, youmight have one of the following problems:◦ Your answering machine might

The printer cannot send faxes, but can receive faxesSolution:• The printer might be dialing too fast or too soon. You might need to insert somepauses

TIP: If the printer came with a 2-wire phone cord adaptor, you can use it with a4-wire phone cord to extend the length. For information on using the 2

Solve problems using HP Web servicesIf you are having problems using the HP Apps or other Web services from the printer’scontrol panel, check the foll

◦ Inspect the ends of the memory card for dirt or material that closes a hole orspoils a metal contact. Clean the contacts with a lint-free cloth and

1 Automatic document feeder2 Control panel3 Color display4 Memory card slots5 Output tray6 Output tray extension7 Main tray8 Scanner glass9 Scanner ba

Network port created does not match printer IP address (Windows)If you are using a computer running Windows, make sure that the network portscreated i

Step 3 - Run the Wireless Network TestFor wireless networking issues, run the Wireless Network Test. To print a WirelessNetwork Test page, touch right

To check a wireless connection1. Make sure that your computer's wireless has been turned on. (For moreinformation, see the documentation that cam

A: Make sure the printer is on the network1. If the printer supports Ethernet networking and is connected to an Ethernetnetwork, make sure an Ethernet

communicate with each other over the network. For more information, see Configureyour firewall to work with printers.If you are able to access the EWS

printing or connecting to the printer, make sure the correct version of the printer driveris set as the default.1. On the computer desktop, click Star

device access to the network. If the WAP filters MAC addresses, then the printer’sMAC address must be added to the WAP’s list of accepted MAC addresse

NOTE: Refer to your firewall documentation on how to configure the firewall portsettings and how to add HP files to the “trusted“ list.Some firewalls

NOTE: To use the EWS, the printer must be connected to a network using eitheran Ethernet or a wireless connection (some models only). You cannot use t

Troubleshoot installation issuesIf the following topics do not help, see HP support for information about HP support.•Hardware installation suggestion

1 Universal serial bus (USB) port2 Ethernet port3 Power input4 1-LINE (fax)2-EXT (phone)5 Rear access cover (some models only)6 Automatic duplexer (so

5. Press down on any cartridges that are sticking up.They should snap down into place.6. If an ink cartridge was sticking up and you were able to snap

Solve network problemsGeneral network troubleshooting• If you are unable to install the HP software, verify that:◦ All cable connections to the comput

Understand the Printer Status ReportUse the Printer Status Report to:• View current printer information and ink cartridge status• Help troubleshoot pr

1. Printer Information: Shows printer information (such as the printer name, modelnumber, serial number, and firmware version number), as well as usag

1. General Information: Shows information about the current status and activeconnection type of the network, and other information, such as the URL of

To print the network configuration page from the printer control panelFrom the Home screen, touch right arrow , and then select Setup. Touch Reports,a

Push the left end of the rear access panel and slide to the right, and then pull theduplexer towards you.2121CAUTION: Trying to clear a paper jam from

2. Gently pull the paper out of the rollers.CAUTION: If the paper tears when you are removing it from the rollers, checkthe rollers and wheels for tor

A Technical informationThis section contains the following topics:• Warranty information• Printer specifications• Regulatory information• Environmenta

Hewlett-Packard limited warranty statementA. Extent of limited warranty 1. Hewlett-Packard (HP) warrants to the end-user customer that the HP prod

Label Name and Description5 Wireless light: The light is on when the wireless radio is on (some models only).6 Cancel: Stops a job, exits a screen, or

Ink cartridge warranty informationThe HP cartridge warranty is applicable when the product is used in its designated HP printingdevice. This warranty

Printer specificationsThis section contains the following topics:•Physical specifications• Printer features and capacities•Processor and memory specif

Feature CapacitySlovenian, Spanish, Swedish, TraditionalChinese, Turkish.Processor and memory specificationsProcessor: 192 MHz ARM9 coreMemory: 64 MB

• Microsoft Windows 2008 Server Terminal Services with Citrix XenApp 5.0• Novell Netware 6.5, Open Enterprise Server 2Compatible network protocolsTCP/

Media size Input tray Duplexer (somemodels)ADFB5 (JIS) (182 x 257 mm; 7.17 x 10.12inches) B5 (ISO) (176 x 250 mm; 6.9 x 9.8inches) B7 (88 x 125mm; 3.5

Media size Input tray Duplexer (somemodels)ADFIndex card (102 x 152 mm; 4 x 6inches) Index card (127 x 203 mm; 5 x 8inches) A6 card (105 x 148.5 mm; 4

Media size Input tray Duplexer (somemodels)ADFBorderless 4 x 6 tab (102 x 152 mm; 4x 6 inches) Borderless 10 x 15 cm tab Borderless 4 x 8 tab (10 x

Tray Type Weight CapacityLabels Up to 40 sheets(8 mm or 0.31 inchstacked)Envelopes75 to 90 g/m2(20 to 24 lb bondenvelope)Up to 15 sheets(8 mm or 0.3

Media (1) Leftmargin(2) Rightmargin(3) Topmargin(4) Bottommargin*Photo mediaEnvelopes 3.0 mm(0.125inches)3.0 mm(0.125inches)3.0 mm(0.125inches)14.4 mm

Paper type Printer control panel settingHP Premium Plus Photo Papers Premium Photo PaperHP Premium Photo Papers Premium Photo PaperHP Advanced Photo P

Icon PurposeDisplays the Setup screen for generating reports, changing fax and othermaintenance settings, and accessing the Help screen. The topic tha

Photo (dpi) Very Fine (dpi) Fine (dpi) Standard (dpi)Black 196 x 203 (8-bitgrayscale)300 x 300 196 x 203 196 x 98Color 300 x 300 200 x 200 200 x 200

Acoustic emission specificationPrint in Draft mode, noise levels per ISO 7779Sound pressure (bystander position)LpAm 55 (dBA)Sound powerLwAd 6.8 (BA)M

Regulatory informationThe printer meets product requirements from regulatory agencies in your country/region.This section contains the following topic

FCC statementFCC statementThe United States Federal Communications Commission (in 47 CFR 15.105) has specified that the following notice be brought to

Notice to users in Japan about the power cordNoise emission statement for GermanyGeräuschemissionLpA < 70 dB am Arbeitsplatz im Normalbetrieb nach

Notice to users of the U.S. telephone network: FCC requirementsNotice to users of the U.S. telephone network: FCC requirementsThis equipment complies

Notice to users of the Canadian telephone networkNote à l’attention des utilisateurs du réseau téléphonique canadien/Notice to users of the Canadian t

Notice to users in the European Economic AreaNotice to users in the European Economic AreaThis product is designed to be connected to the analog Switc

Exposure to radio frequency radiationExposure to radio frequency radiationCaution The radiated output power of this device is far below the FCC radio

European Union regulatory noticeEuropean Union Regulatory NoticeProducts bearing the CE marking comply with the following EU Directives: · Low Volta

Change printer settingsTo change the printer settings or print reports, use the options available in the Setupscreen:1. Touch right arrow , and then

Declaration of conformityDECLARATION OF CONFORMITYaccording to ISO/IEC 17050-1 and EN 17050-1Supplier’s Name: Hewlett-Packard Company DoC#: SNPRC-1004

DECLARATION OF CONFORMITYaccording to ISO/IEC 17050-1 and EN 17050-1Supplier’s Name: Hewlett-Packard Company DoC#: SNPRC-1004-02-ASupplier’s Address:1

Environmental product stewardship programHewlett-Packard is committed to providing quality products in an environmentally sound manner.Design for recy

Disposal of waste equipment by users in private households in the European UnionDisposal of Waste Equipment by Users in Private Households in the Euro

Power consumptionHewlett-Packard printing and imaging equipment marked with the ENERGY STAR® logo isqualified to the U.S. Environmental Protection Age

Third-party licensesThis section contains the following topics:•HP Officejet 6500A (E710) e-All-in-One seriesHP Officejet 6500A (E710) e-All-in-One se

CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT,TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THESOFTWARE OR THE U

HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT,STRICTLIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAYOUT

OF THE POSSIBILITY OF SUCH DAMAGE.====================================================================This product includes cryptographic software wri

Copyright 2002 Sun Microsystems, Inc. ALL RIGHTS RESERVED.ECC cipher suite support in OpenSSL originally developed bySUN MICROSYSTEMS, INC., and contr

print quality. Visit the HP Web site at www.hp.com for more information about HPmedia.HP recommends plain papers with the ColorLok logo for printingan

freely, subject to the following restrictions:1. The origin of this software must not be misrepresented; you must notclaim that you wrote the original

B HP supplies and accessoriesThis section provides information on HP supplies and accessories for the printer. The informationis subject to changes, v

HP mediaTo order media such as HP Premium Paper, go to www.hp.com.HP recommends plain papers with the ColorLok logo for printingeveryday documents. Al

C Additional fax setupAfter completing all the steps in the getting started guide, use the instructions in this section tocomplete your fax setup. Kee

Mexico Philippines PolandPortugal Russia Saudi ArabiaSingapore Spain TaiwanThailand USA VenezuelaVietnam If you are unsure which kind of telephone s

• Answering machine: An answering machine that answers voice calls at the same phonenumber you use for fax calls on the printer.• Voice mail service:

Other equipment or services sharing your fax line Recommended faxsetupDSL PBX Distinctive ringserviceVoicecallsComputerdial-upmodemAnsweringmachineVoi

When the phone rings, the printer answers automatically after the number of rings you set in theRings to Answer setting. The printer begins emitting f

If you encounter problems setting up the printer with optional equipment, contact your localservice provider or vendor for further assistance.Case C:

1 Telephone wall jack2 Use the phone cord supplied in the box with the printer to connect tothe 1-LINE portYou might need to connect the supplied phon

HP Advanced PhotoPaperThis thick photo paper features an instant-dry finish for easy handlingwithout smudging. It resists water, smears, fingerprints,

1 Telephone wall jack2 Use the phone cord supplied in the box with the printer to connect tothe 1-LINE portYou might need to connect the supplied phon

Back view of the printer1 Telephone wall jack2 Use the phone cord supplied in the box with the printer to connect tothe "1-LINE" portYou mig

Set up the printer with a computer dial-up modemIf you are using the same phone line for sending faxes and for a computer dial-up modem, followthese d

Set up the printer with a computer DSL/ADSL modemIf you have a DSL line and use that phone line to send faxes, follow these instructions to set upyour

To set up the printer with a computer DSL/ADSL modem1. Obtain a DSL filter from your DSL provider.2. Using the phone cord provided in the box with the

To set up the printer on the same phone line as a computer with two phone portsBack view of the printer1 Telephone wall jack2 Use the phone cord suppl

6. Now you need to decide how you want the printer to answer calls, automatically or manually:• If you set up the printer to answer calls automaticall

Example of a parallel splitterTo set up the printer with a computer DSL/ADSL modem1. Obtain a DSL filter from your DSL provider.NOTE: Phones in other

1 Telephone wall jack2 Use the phone cord provided to connect to the 1-LINE port on the back ofthe printerYou might need to connect the supplied phone

NOTE: Since your computer dial-up modem shares the phone line with the printer, youcannot use both your modem and the printer simultaneously. For exam

To order HP papers and other supplies, go to www.hp.com/buy/supplies. If prompted,select your country/region, follow the prompts to select your printe

7 Use the phone cord supplied in the box with the printer to connect to the1-LINE port.You might need to connect the supplied phone cord to the adapte

Shared voice/fax line with computer DSL/ADSL modem and answering machine1 Telephone wall jack2 Parallel splitter3 DSL/ADSL filter4 Phone cord provided

To set up the printer with a computer DSL/ADSL modem1. Obtain a DSL/ADSL filter from your DSL/ADSL provider.NOTE: Phones in other parts of the home/of

Since your computer dial-up modem shares the phone line with the printer, you cannot use bothyour modem and the printer simultaneously. For example, y

4. Using the phone cord supplied in the box with the printer, connect one end to your telephonewall jack, then connect the other end to the port label

Test fax setupYou can test your fax setup to check the status of the printer and to make sure it is set upcorrectly for faxing. Perform this test afte

D Network setupYou can manage network settings for the printer through the printer control panel as described inthe next section. Additional advanced

Set link speedYou can change the speed at which data is transmitted over the network. The default isAutomatic.1. Touch right arrow , and then select N

NOTE: If you encounter problems, see Solve wireless problems (some models only).Make sure the printer is not connected to the network using a network

There are two communication mode options:• Ad hoc: On an ad hoc network, the printer is set to ad hoc communication mode andcommunicates directly with

3. Close the lid.Load an original in the automatic document feeder (ADF)You can copy, scan, or fax a one-sided, single- or multiple-page, A4- or Lette

1. On the computer desktop, click Start, select Programs or All Programs, click HP, selectyour printer name, and then click Connect a New Printer.2. F

Guidelines for reducing interference on a wireless networkThe following tips will help reduce the chances for interference in a wireless network:• Kee

5. Insert the HP software CD into your computer's CD drive and then start the Setup program.6. Follow the onscreen instructions.To uninstall from

E Printer management toolsThis section contains the following topics:• HP printer software (Windows)• HP Utility (Mac OS X)• Embedded Web serverHP pri

This section contains the following topics:•About cookies• To open the embedded Web serverAbout cookiesThe embedded Web server (EWS) places very small

F How do I?• Get started• Print• Scan• Copy• Fax• Work with ink cartridges• Solve a problemHow do I? 231

G Errors (Windows)This list represents some of the errors you might see on your computer screen (Windows) andhow to fix the errors.•Fax Memory Full• P

Ink AlertThe ink cartridge identified in the message is low on ink.Ink level warnings and indicators provide estimates for planning purposes only. Whe

To solve this problem, try the following solutions. Solutions are listed in order, with the most likelysolution first. If the first solution does not

Paper MismatchThe paper size or type selected in the printer driver does not match the paper loaded in theprinter.To solve this problem, try one of th

2. Slide the width guides inward until they stop at the left and right edges of themedia.NOTE: Remove all originals from the document feeder tray befo

To change the printer’s status, complete the following steps.1. Click Start, point to Settings, and then click Printers or Printers and Faxes.- Or -Cl

IndexSymbols/Numerics(ADF) automatic documentfeederclean 27feeding problems,troubleshoot 27Aaccessibility 9accessoriesinstallation 25Printer Status Re

dial tone test, failure 135dial type, setting 62dial-up modemshared with fax (parallelphone systems) 207shared with fax andanswering machine(parallel

troubleshoot 131voice mail, set up (parallelphone systems) 206wall jack test, failed 133Fax screen 13Firewallconfigure 152FoIP 64forwarding faxes 53Gg

MMC memory cardinsert 24model number 159modemshared with fax (parallelphone systems) 207shared with fax andanswering machine(parallel phonesystems) 21

print-carriage access door,locating 11printerno response 85printer control panellocating 10network settings 222scan from 40send faxes 46printer driver

sizescans, troubleshoot 131troubleshoot copy 126skew, troubleshootcopy 126print 124scan 130slow print, troubleshoot 82smeared ink 95softwareaccessorie

wired network 145wireless problems 146TWAINunable to activatesource 130two-sided printing 38Uuninstall HP softwareMac OS X 228Windows 227unwanted fax

244

3. Insert the media print-side down along the right of the main tray. Make sure themedia aligns with the right and back edges of the tray and does not

www.hp.com/support 2010 © Hewlett-Packard Development Company, L.P.

Load envelopesTo load envelopesUse these instructions to load an envelope1. Lift the output tray.2. Slide the paper width guide out as far as possible

3. Insert the media print-side down along the right of the main tray. Make sure themedia aligns with the right and back edges of the tray and does not

Load custom-size mediaTo load cards and photo paperUse these instructions to load custom-size media.CAUTION: Use only custom-size media that is suppor

Install the accessories (some models only)This section contains the following topics:•Install the duplexer•Turn on accessories in the printer driverIn

HP Officejet 6500A (E710)e-All-in-One seriesUser Guide

Maintain the printerThis section provides instructions for keeping the printer in top working condition.Perform these maintenance procedures as necess

Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off of the case. Theexterior of the printer does not require cleaning. Keep fluids

To clean the plastic strip inside the automatic document feederUse these instructions to clean the plastic strip inside the ADF.1. Turn off the printe

5. Clean the plastic strip with a soft cloth or sponge slightly moistened with anonabrasive glass cleaner.CAUTION: Do not use abrasives, acetone, benz

2PrintMost print settings are automatically handled by the software application. Change thesettings manually only when you want to change print qualit

Print documents (Windows)1. Load paper in the tray. For more information, see Load media.2. On the File menu in your software application, click Print

5. Change the paper orientation on the Layout tab, and paper source, media type,paper size, and quality settings on the Paper/Quality tab. To print in

6. Click the Paper/Quality tab, and then select the appropriate envelope type fromthe Paper Size drop-down list.TIP: You can change more options for t

4. Click Paper Type/Quality from the pop-up menu (located below the Orientationsetting), and then select the following settings:• Paper Type: The appr

- or -a. Touch a photo you want to print. The photo enlarges and gives you severalediting options.• Touch the up and down arrows to specify the number

Copyright information© 2010 Copyright Hewlett-PackardDevelopment Company, L.P.Hewlett-Packard CompanynoticesThe information contained in thisdocument

NOTE: With certain types of paper, you can print on both sides of a sheet of paper(called “two-sided printing” or “duplex printing”). For more informa

Print borderless documents (Windows)1. Load paper in the tray. For more information, see Load media.2. On the File menu in your software application,

Follow the instructions on the printer’s control panel to enable and set up the printer’sWeb Services. For more information, see www.hp.com/go/ePrintC

3. With a document open, click Print on the File menu, and then select Layout andselect Print on Both Sides to set the duplex printing.4. Change any o

3 ScanYou can use the printer’s control panel to scan documents, photos, and other originalsand send them to a variety of destinations, such as a fold

3. Touch Document Type to select the type of document you want to save. Makechanges to scan options, if needed.4. Touch Start Scan.To scan an original

Scanning documents as editable textWhen scanning documents, you can use the HP software to scan documents into aformat that you can search, copy, past

4CopyYou can produce high-quality color and grayscale copies on a variety of paper typesand sizes.NOTE: If you are copying a document when a fax arriv

• Lighter/Darker settings• Resizing originals to fit on different paper sizesYou can use these settings for single copy jobs, or you can save settings

5FaxYou can use the printer to send and receive faxes, including color faxes. You canschedule faxes to be sent at a later time and set up speed-dials

Contents1 Get startedAccessibility...

TIP: You can also send a fax manually from a phone or by using monitor dialing.These features allow you to control the pace of your dialing. They are

Mac OS X1. Open the document on your computer that you want to fax.2. From the File menu in your software application, click Print.3. Make sure the pr

4. If the recipient answers the telephone, you can engage in a conversation beforesending your fax.NOTE: If a fax machine answers the call, you will h

to connect to the receiving fax machine. After the printer scans the pages into memory,you can immediately remove the originals from the document feed

To cancel a scheduled fax1. Touch the Send Fax Later message on the display.– OR –Touch Fax, and then select Fax Settings.2. Touch Cancel Scheduled Fa

Receive a faxYou can receive faxes automatically or manually. If you turn off the Auto Answeroption, you must receive faxes manually. If you turn on t

4. If you are currently on the phone with the sender, instruct the sender to press Starton their fax machine.5. When you hear fax tones from a sending

NOTE: After the memory becomes full, the oldest, printed faxes are overwritten asnew faxes are received. If all the stored faxes are unprinted, the pr

4. Touch On (Print and Forward) to print and forward the fax, or select On(Forward) to forward the fax.NOTE: If the printer is not able to forward the

Block unwanted fax numbersIf you subscribe to a caller ID service through your phone provider, you can blockspecific fax numbers so the printer does n

Print brochures...31Print brochu

4. Touch Remove Numbers.5. Touch the number you want to remove, and then select OK.Print a Junk Fax ReportUse the following procedure to print a list

Activate Fax to PC and Fax to MacOn a computer running Windows, you can use the Digital Fax Setup Wizard to activateFax to PC. On a Macintosh computer

Turn off Fax to PC or Fax to Mac1. Touch (right arrow), and then select Setup.2. Touch Fax Setup, touch Basic Fax Setup, and then touch Fax to PC.3.

4. If you want to change the fax number, type the new number, and then touch Next.NOTE: Be sure to include any pauses or other required numbers, such

Print a list of speed-dial entriesTo print a list of all of the speed-dial entries that have been set up, complete thefollowing steps:1. Load paper in

To set the answer mode1. Touch right arrow , and then select Setup.2. Touch Fax Setup, and then select Basic Fax Setup .3. Touch Auto Answer, and then

To change the answer ring pattern for distinctive ring1. Verify that the printer is set to answer fax calls automatically.2. Touch right arrow , and t

To set the redial options1. Touch right arrow , and then select Setup.2. Touch Fax Setup, and then select Advanced Fax Setup.3. Touch to select the ap

Fax and digital phone servicesMany telephone companies provide their customers with digital phone services, suchas the following:• DSL: A Digital subs

Use reportsYou can set up the printer to print error reports and confirmation reports automaticallyfor each fax you send and receive. You can also man

Receive a fax...51Receive a f

3. Touch Fax Confirmation.4. Touch to select one of the following options.Off Does not print a fax confirmation report when you send and receivefaxes

To clear the fax log via the printer control panel1. Touch right arrow , and then select Setup.2. Touch Tools.3. Touch down arrow , and then select Cl

6WebThe printer offers innovative, Web-enabled solutions that can help you quickly accessthe Internet, obtain documents, and print them faster and wit

Marketsplash by HPGrow your business using online HP tools and services to create and print professionalmarketing materials. With Marketsplash, you ca

7 Work with ink cartridgesTo ensure the best print quality from the printer, you need to perform some simplemaintenance procedures. This section provi

• Handle ink cartridges carefully. Dropping, jarring, or rough handling duringinstallation can cause temporary printing problems.• If you are transpor

NOTE: At this time, some portions of the HP Web site are available in Englishonly.CAUTION: Wait until you have a new ink cartridge available before re

5. Twist the orange cap to snap it off.NOTE: Make sure the plastic tab is entirely removed and that the label isslightly torn, revealing the vent chan

Make sure that you insert the ink cartridge into the slot that has the same shapedicon and color as the one you are installing.7. Repeat steps 3 throu

If you are concerned about providing this anonymous information, you can make thisinformation inaccessible by turning off the memory chip's abili

8 Solve a problemHP support...

8 Solve a problemThe information in this section suggests solutions to common problems. If your printeris not operating correctly and those suggestion

Obtain electronic supportTo find support and warranty information, go to the HP Web site at www.hp.com/support. If prompted, choose your country/regio

• Messages that appear when the situation occurs• Answers to these questions:◦ Has this situation happened before?◦ Can you re-create it?◦ Did you add

Telephone support numbersIn many locations, HP provides toll free telephone support during the warranty period.However, some of the support numbers mi

For the most current list of telephone support numbers, see www.hp.com/support.$IULFD(QJOLVKVSHDNLQJ $IULTXHIUDQFRSKRQH 

After the phone support periodAfter the phone support period, help is available from HP at an additional cost. Helpmay also be available at the HP onl

Solve printing problemsThis section contains the following topics:•The printer shuts down unexpectedly•Alignment fails•Printer takes a long time to pr

Something on the page is missing or incorrectCheck the ink cartridgesMake sure the correct ink cartridges are installed and the ink cartridges are not

Solution 1: Load the stack of envelopes correctlySolution: Load a stack of envelopes in the input tray according to the imagebelow.Make sure that you

The printer is not responding or nothing happens when I try to printTry the following solutions to resolve the issue. Solutions are listed in order, w

Solve copy problems...124No copy came out..

Solution 4: Check the printer driver statusSolution: The printer driver status might have changed to either offline or stopprinting.To check the print

If this did not solve the issue, try the next solution.Solution 8: Make sure the print carriage can move freelySolution: Unplug the power cable if it

Solution 10: Restart the printerSolution:1. Turn off the printer. For more information, see Turn off the printer.2. Unplug the power cord. Plug the po

The margins are not printing as expectedTry the following solutions to resolve the issue. Solutions are listed in order, with themost likely solution

Text or graphics are cut off at the edge of the pageTry the following solutions to resolve the issue. Solutions are listed in order, with themost like

Cause: The size of the document you were printing was larger than the paperloaded in the input tray.If this did not solve the issue, try the next solu

Solution 2: Load paper in the input traySolution: If the printer has only a few sheets remaining, load more paper in theinput tray. If there is plenty

• Solution 5: Check for a paper jam•Solution 6: Service the printerSolution 1: Restart the printerSolution: Turn off the printer, and then unplug the

Solution 4: Clean the rollersSolution: Clean the rollers.Make sure you have the following materials available:• A lint-free cloth, or any soft materia

Print quality troubleshootingUse this section to solve these print quality problems:•Wrong, inaccurate, or bleeding colors•Ink is not filling the text