HP 6500 Series Guide de l'utilisateur télécharger pdf (Page 107)

Solution 5: Clean the printhead

Solution: Check the following potential problems, and then clean the printhead.

After cleaning the printhead, print a print quality report. Evaluate the print quality

report to see if the print quality problem still exists.

For more information, see:

•

Printhead maintenance

•

Print and evaluate a print quality report

Cause: The printhead needed to be cleaned.

If this did not solve the issue, try the next solution.

Solution 6: Contact HP support

Solution: Contact HP support for service.

Go to:

www.hp.com/support.

If prompted, choose your country/region, and then click Contact HP for information

on calling for technical support.

Cause: There was a problem with the printhead.

Printouts are faded or have dull colors

Try the following solutions if the colors in your printout are not as bright and intense as

you expected.

•

Solution 1: Check the print settings

•

Solution 2: Check the paper type

•

Solution 3: Check the ink levels

•

Solution 4: Clean the printhead

•

Solution 5: Contact HP support

Solution 1: Check the print settings

Solution: Check the print settings.

• Check the paper type setting to make sure it matches the type of paper loaded

in the input tray.

• Check the print quality setting and make sure it is not set too low.

Print the image with a high print quality setting, such as Best or Maximum dpi.

Cause: The paper type or print quality settings were set incorrectly.

If this did not solve the issue, try the next solution.

Solution 2: Check the paper type

Solution: HP recommends that you use HP papers or any other paper type that

is appropriate for the printer.

Print quality troubleshooting 103

1 2 ... 102 103 104 105 106 107 108 109 110 111 112 ... 249 250

Commentaires sur ces manuels

Pas de commentaire

HP 6500 Series Guide de l'utilisateur Page 107

Commentaires sur ces manuels

Produits connexes et manuels pour PC/postes de travail HP 6500 Series