Hp StorageWorks XP Remote Web Console Software Manuel d'utilisateur Page 201
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12 Troubleshooting
Troubleshooting in General
The user is responsible for the operation and normal maintenance of XP Remote Web Console computers.
For troubleshooting information on XP Remote Web Console, refer to the XP Remote Web Console
User’s Guide.
Here are some guidelines for troubleshooting the XP Remote Web Console computer:
• Check the cabling and the LAN. Verify that both the computer and LAN cabling are firmly
attached.
• Reboot the computer. Close any programs that are not responding. If necessary, reboot the
computer and restart the XP Remote Web Console program.
• Check error codes. For detailed information about error codes displayed on XP Remote Web
Console computers, please refer to the document XP Remote Web Console Messages.
• Check the status lamp on the XP Remote Web Console main window. If the color of the lamp
becomes yellow (
)orred ( ), check the status of the storage system on the Status window
(refer to XP Remote Web Console user’s guide). If you are unable to resolve an error condition,
contact the HP Support Center.
• Download the XP Remote Web Console trace filesusing theFDDumpTool. Ifyou areunableto
resolve an error condition, first copy the XP Remote Web Console configuration information onto
disk(s) using the FD Dump Tool (refer to the XP Remote Web Console User’s Guide). Contact the
HP Support Center, and give the information on the disk(s) to the HP service personnel.
General
Troubleshooting
Table 31
on page 202 provides general troubleshooting information for Universal Replicator for
Mainfra
me (henceforth abbreviated to as URz). Table 31 on page 202 provides troubleshooting
inform
ation for logical paths between storage systems. Table 33 on page 204 and Table 34 on page 206
provid
e troubleshooting information for suspended URz pairs.
For inf
ormation about UR-z/OS messages that appears on XP Remote Web Console
compu
ters, see “UniversalReplicatorfor MainframeSoftwareError Codes” on page 206.
For a b
rief explanation about SIMs (service information messages), see
“Uni
versal Replicator for Mainframe Software Error Codes” on page 206.
Hitachi Universal Replicator for z/OS user guide for XP12000/XP10000 Disk Arrays and SVS 200
201
- SVS 200 1
- Contents 3
- Figures 8
- About this Guide 13
- Document Conven 14
- Getting Help 15
- Benefits 18
- Business Solutions 18
- Hitachi Shad 19
- Journal Obtain 22
- Journal Copy 22
- Journal Restore 22
- URz Components 23
- Main and Remote C 25
- Journal Group 25
- Data Volume Pair 26
- Journal Volume 26
- Remote Copy Connections 28
- URzRemoteConsole Software 29
- Host I/O 29
- Time-Stamping Function 29
- Remote Copy Operations 30
- Update Co 31
- Journal Group Operations 31
- Logical DKC (LDKC) 33
- Update Copy Operation 35
- Journal Processing 36
- Creating and S 37
- Storing Journa 38
- Types of Journal 39
- URz Delta Resync Operation 40
- Journal Obta 41
- URz Pair Status 45
- Pair Status Description 47
- Suspend Types 48
- URz Suspension Condition 50
- Command Device 53
- System Requirements 55
- Disk Track Format 56
- Logical Volume Types 57
- The Maximum Number of Pairs 59
- Installing the Hardware 64
- Enabling the URz Option(s) 66
- Planning of Journal Volumes 67
- Journal Volume C 69
- DKC Journal Transfer Speed 70
- System for Remote Console 72
- Basic Behavior 73
- Storage Systems are Used) 74
- Extended Consistency Groups 74
- Systems 77
- Disaster Recov 78
- Combining URz w 79
- Combining 81
- Figure 25 Res 85
- Using At-T 87
- Business Continuity Manager 88
- Hardware Configuration 91
- Setup Procedure 92
- Configuration) 100
- Operation Window 107
- Displaying Info 111
- Configuring Port Attributes 112
- Changing Option 116
- Adding Logical Paths 117
- Deleting Logical Paths 118
- Viewing the St 119
- Removing 121
- Secondar 121
- 5 Using Journal Groups 123
- Using Journal Groups 124
- Caution: 128
- Cautions: 132
- Deleting a Journal Group 141
- Splitting a 142
- Consistency Group 145
- Saving Pair S 154
- Displayin 159
- 7 Monitoring Remote Copy 171
- Operations 171
- Statistic Description 174
- 8Viewing HistoryofDataVolume 175
- Pair Operations 175
- Displaying th 181
- Clearing SIMs 183
- Displaying a L 190
- A master journal group 191
- A restore journal group 191
- Switching Opera 198
- 12 Troubleshooting 201
- Path Status 203
- Troubleshooting 208
- 13 Power Management for Disk 209
- Storage Systems and Network 209
- Relay Devices 209
- Volumes 213
- 15 SIM Reporting 215
- Acronyms and Abbreviations 218
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