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HP E5000 Messaging System for Microsoft
Exchange Administrator Guide
Abstract
This document explains how to install, configure, and maintain all models of the HP E5000 Series Messaging System for
Microsoft Exchange. The intended audience is decision makers, IT support staff, and project managers involved in planning
and deploying Microsoft Exchange Server 2010 solutions. For more information on Exchange 2010 terminology and best
practices, go to http://www.hp.com/solutions/activeanswers/exchange. For the latest version of this guide, go to www.hp.com/
support/manuals. Select Solution appliances in the solutions group, and then select an E5000 product.
HP Part Number: 5697-1789
Published: June 2012
Edition: 3
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Résumé du contenu

Page 1 - Exchange Administrator Guide

HP E5000 Messaging System for MicrosoftExchange Administrator GuideAbstractThis document explains how to install, configure, and maintain all models o

Page 2

2 Preparing to install the messaging systemBefore you install the messaging system, plan how you will integrate the system into your networkand whethe

Page 3 - Contents

Figure 97 Removing the SAS I/O module8. Extend the drive drawer (Figure 54 (page 75)):a. Press upward on the release button on the hard drive drawer (

Page 4 - 4 Contents

Figure 99 Removing the plug bracket from the coil power plug10. Unplug the coil power assembly from the midplane board (Figure 100 (page 101)).Figure

Page 5 - Contents 5

Replacing the drive drawer1. Unlock the side enclosure rail and push it into the back enclosure (Figure 102 (page 102)).2. Align the bottom replacemen

Page 6 - 6 Contents

Figure 104 Connecting the coil power assembly to the midplane board5. Reattach the plug bracket (1, Figure 105 (page 103)) to the coil power plug and

Page 7 - Hardware components

Figure 106 Pushing the drive drawer into the system enclosure7. Replace the top back panel.8. Replace the drive fan module.9. Replace both SAS I/O mod

Page 8 - Software components

2. Extend the hard drive drawer (Figure 107 (page 105)):a. Press upward on the release button on the hard drive drawer (1).b. Pull the drawer handle d

Page 9 - Software components 9

Replacing the drive drawer hard drive1. Install the hard drive (Figure 109 (page 106)):a. Insert the replacement hard drive with the lever in the open

Page 10 - Network connections

4. Extend the hard drive drawer (Figure 110 (page 107)):a. Press upward on the release button on the hard drive drawer (1).b. Pull the drawer handle d

Page 11

Figure 112 Unplugging the coil power assembly7. Press the release mechanism on the side rail (1, Figure 113 (page 108)), and then pull the harddrive d

Page 12 - 2. Replication network cable

8. Lift the release tab on the side or bottom rail (1, Figure 114 (page 109)), and then slide therail toward the front of the drive drawer to remove t

Page 13 - Network connections 13

Figure 3 Network ports6. Server 2, Mezzanine NIC, port 21. Server 1, NIC port 17. Server 1, Mezzanine NIC, port 22. Server 2, NIC port 18. Server 2, M

Page 14 - Verify the kit contents

Figure 116 Partially installing the drive drawer3. Pull the cable slightly out of the coil power plug and connect it to the midplane board(Figure 117

Page 15 - 1. Messaging system enclosure

Figure 118 Reattaching the plug bracket to the coil power plug5. Push the drive drawer fully back into the system enclosure (1, Figure 119 (page 111))

Page 16

3. Extend the hard drive drawer (Figure 120 (page 112)):a. Press upward on the release button on the hard drive drawer (1).b. Pull the drawer handle d

Page 17 - Power on the messaging system

Figure 122 Unplugging the coil power assembly6. Press the release mechanism on the side rail (1, Figure 123 (page 113)), and then pull the harddrive d

Page 18

Replacing the enclosure rails1. Align the replacement rail, and then attach it by sliding the rail toward the front of the enclosure(Figure 125 (page

Page 19

Figure 127 Connecting the coil power assembly to the midplane board4. Reattach the plug bracket (1, Figure 128 (page 115)) to the coil power plug and

Page 20 - CustomerEMU-dnsName>

Figure 129 Pushing the drive drawer into the system enclosure6. Replace the enclosure as described in “Inserting the system enclosure into the rack” (

Page 21 - 4. Mouse

4. Place the server blade on a flat, level work surface.WARNING! To reduce the risk of personal injury from hot surfaces, allow the drives andthe inte

Page 22

3. Remove the server blade hard drive (Figure 132 (page 118)):a. Press the release button (1).b. Pull the release lever (2).c. Remove the hard drive (

Page 23 - Configuring server software

Removing and replacing the 1210m controller board componentsRemoving the 1210m controller cardWARNING! Wear gloves or use care when removing the capac

Page 24

• Management network◦ The default setting is dynamic (DHCP) addressing, but you can change this setting asneeded.◦ HP recommends that the management n

Page 25

9. Remove the capacitor pack (2, Figure 136 (page 120)).The 1210m cache module (1) and the 1210m controller card (3) are also shown.Figure 136 Removin

Page 26

Replacing the 1210m controller card1. Install the cache module and capacitor in the cache module slot of the replacement controller.2. Close the eject

Page 27

4. Remove the server blade (Figure 139 (page 122)):a. Push the button to release the handle (1).b. Pull the handle toward you (2).c. Remove the server

Page 28

Figure 141 Removing the cache module and the capacitor packNOTE: Be sure to first remove the capacitor pack bracket.9. Disconnect the capacitor pack c

Page 29

2. Complete the following (Figure 143 (page 124)):a. Install the replacement cache module in the cache module slot (1).b. Close the ejector latches on

Page 30

6. The original capacitor pack is connected to a cache module, so observe the cache moduleLEDs:• If the amber cache LED is solid, data transfer to the

Page 31

NOTE: Be sure to first remove the capacitor pack bracket.9. Disconnect the capacitor pack cable on the top of the cache module (Figure 147 (page 126))

Page 32 - Next steps

3. To power off the server blade, click Start and then select Shut down. Verify the server bladeis shut down before continuing.4. Remove the server bl

Page 33

8 Messaging system recoveryThis chapter describes how to use the E5000 System Recovery DVD that is provided with yourmessaging system.System Recovery

Page 34 - Configuring Alerts and Email

To create a system recovery USB flash drive:1. Obtain a blank 4 GB or larger USB flash drive.2. Insert the USB flash device into your workstation or l

Page 35

Figure 5 Typical E5500/5700 network configuration4. Domain controller1. Client/MAPI network5. Connection to EMU2. Replication network cable6. Manageme

Page 36

• C:\ExchangeDatabases\VOL2• C:\ExchangeDatabases\VOL3Restoration in nonproduction environmentsIf the E5300 Messaging System was in a nonproduction en

Page 37

9 Support and other resourcesContacting HPHP technical supportFor worldwide technical support information, see the HP support website:http://www.hp.co

Page 38 - HP System Management Homepage

• http://www.hp.com/storage/whitepapers• http://www.hp.com/solutions/activeanswers/exchangeMicrosoft websitesFor additional Microsoft information, see

Page 39 - Enclosure

10 Documentation feedbackHP is committed to providing documentation that meets your needs. To help us improve thedocumentation, send any errors, sugge

Page 40 - 6. PCIe module2. LOM module

A Managing the EMUThis chapter describes how to manage the EMU using the CLI or the Enclosure Manager physicalinterface.CLI referenceThe CLI is the pr

Page 41

AuthenticationThis section defines EM authentication CLI functions.ADD SSHKEYSyntaxADD SSHKEY <end marker><newline><certificate><

Page 42 - Using the System Manager

RestrictionsNoneDOWNLOAD SSHKEYSyntaxDOWNLOAD SSHKEY <url>DescriptionDownloads an authorized key file to use with Secure Shell 2, which can cont

Page 43 - Hardware Status

SET PASSWORDSyntaxSET PASSWORD ["<password>"]DescriptionSets the password of the user who entered the command. The <password> pa

Page 44 - Exchange Status

SHOW SSHFINGERPRINTSyntaxSHOW SSHFINGERPRINTDescriptionDisplays the key fingerprint of the host public key of the Enclosure Manager.RestrictionsNoneSH

Page 45 - Firmware

DISABLE NTPSyntaxDISABLE NTPDescriptionDisables the synchronizing of time and date with a remote server using the NTP protocol. Doesnot clear any NTP

Page 46

3 Installing the messaging systemThis chapter explains how to install the messaging system hardware.Verify the kit contentsRemove the contents, ensuri

Page 47 - Component LEDs

Table 15 Universal time zone settings (continued)WSUGreenwichEtc/GMT+11Etc/GMT-6Etc/GMT+0ZuluHSTEtc/GMT-12Etc/GMT+6Etc/GMT-1METEtc/GMT+12Etc/GMT-7Etc/

Page 48 - Table 3 Front LED status

Restrictions• IPv4 addresses must be in the form ###.###.###.###, where each ### ranges from 0 to255.• IPv6 addresses must be formed without the netwo

Page 49 - Figure 35 Hard drive LEDs

SHOW CONFIGSyntaxSHOW CONFIGDescriptionDisplays the script required to recreate the settings of the enclosure. Passwords are not includedfor any user.

Page 50

SHOW DATESyntaxSHOW DATEDescriptionDisplays the current date, time, and time zone settings of the internal Real Time Clock of theEnclosure Manager.Res

Page 51

RestrictionsNoneSHOW ENCLOSURE DRIVE DRAWERSyntaxSHOW ENCLOSURE DRIVE DRAWERDescriptionDisplays the state of the enclosure drive drawer. State values

Page 52 - Figure 40 Power supply LEDs

DescriptionDisplays the following general information and current status for the specified power supply orrange of power supplies:• Status (OK, Degrad

Page 53

SHOW FRUSyntaxSHOW FRUDescriptionDisplays summary information on field replaceable units (FRUs) within the enclosure. Informationprovided in this sect

Page 54 - Drive Fan — Fan 2

RestrictionsThe enclosure must be powered on, otherwise, iLO has no power and cannot sense temperatureor send data to the EM.Internet controlThe follo

Page 55 - Using Recovery LUN Manager

Restrictions• <ip address> and <netmask> must be in the form ###.###.###.###, where each ###ranges from 0 to 255.• <domain name> is

Page 56 - Using Storage Viewer

SET IPCONFIG STATICSyntaxSET IPCONFIG STATIC <ip address> <netmask> [<gateway>]DescriptionConfigures the IP settings for the EM to s

Page 57 - Using Storage Viewer 57

1. If your messaging system is delivered in a rack, proceed to Step 2. If you ordered the messagingsystem without the rack, install the rail kit and e

Page 58 - HP Support websites

Restrictions• <bay#> must be 1 or 2.• Use of the FORCE option can cause a server blade to lose data and possibly to becomeunstable.POWERON SERVE

Page 59 - HP 1210m Volume Online Tool

NOTE: Because the EMU hardware cannot determine if a blade is physically present unlessenclosure power is on, the EM reports the warning that the blad

Page 60

SHOW SERVER LISTSyntaxSHOW SERVER LISTDescriptionDisplays a brief iLO and status description of all server blades. For a longer description, use SHOWS

Page 61 - Upgrading E5000 software

DescriptionDownloads a previously saved configuration script file from a specific IP host then executes it. Thiscommand should be used to recover conf

Page 62

SET EM NAMESyntaxSET EM NAME "<EM name>"DescriptionSets the user defined string reported with SHOW EM STATUS. The system responds with

Page 63

standby power is on. The Unit Identification LED displays as steady on, off, or one of two blinkingspeeds. The system confirms the operation. There is

Page 64 - Figure 50 Firmware tab

UPLOAD CONFIGSyntaxUPLOAD CONFIG {<URL>}DescriptionUploads a script to the specified URL, which duplicates the current runtime configuration. Su

Page 65

RestrictionsThe remote system log server address must be configured before enabling remote system logging.SET REMOTE SYSLOG PORTSyntaxSET REMOTE SYSLO

Page 66

Restrictions• <bay#> must be 1 or 2.• This command can only function if enclosure power is on. Because the EMU hardware cannotdetermine if a bla

Page 67 - Upgrading hardware components

DescriptionOpens a Text Console session to the iLO specified by the server bay number. Exit from the sessionwith ‘exit’.RestrictionsThis command can f

Page 68

Cable expansion disk enclosuresThe following figures show the correct cabling of expansion disk enclosures to the messagingsystem chassis. Numbers rep

Page 69 - Customer self repair

DescriptionSets script mode on or off. script mode prevents commands from prompting for input or confirmation.All actions are performed without confir

Page 70 - Replaceable parts

Using the Enclosure Manager physical interfaceThe primary interface to the Enclosure Manager is the Ethernet LAN port, which is intended forremote man

Page 71 - Replaceable parts 71

Restore Factory Defaults (Fd)You might be replacing an EM or reconfiguring a messaging system. The action resets the EMUaddress to a link local IP add

Page 72

4. Release the UP button.The system sets the EM to Link local mode and exits the menu mode. This event is also loggedin the EM syslog and takes effect

Page 73 - Verifying component failure

B E5000 Error CodesE5000 Configuration WizardResolutionDescriptionErrorCodeSee the error message for details. Contact HP support andprovide these deta

Page 74 - Wait times for hard disks

ResolutionDescriptionErrorCodeRefer to the error message for details that will accompany thismessage. Contact HP support and provide these details.Err

Page 75

ResolutionDescriptionErrorCodeSee the error message for details. Contact HP support andprovide these details.Unhandled exception on the Alert Emailsco

Page 76

ResolutionDescriptionErrorCodeCall HP Support.Class specific storage query failed. Could betiming or problem with specific class.266Verify that System

Page 77

ResolutionDescriptionPhaseErrorCodeVerify that C:\ExchangeDatabases\VOLx exists(disks are online). You may need to replace physicalEDT Error: Expected

Page 78 - Removing the midplane board

ResolutionDescriptionErrorCodeProgram Files (x86)\Hewlett-Packard\E5000\HPFirmware Update Tool\ .See the error message for details. The UpgradeSelecte

Page 79

Figure 8 E5700 maximum configuration with four expansion disk enclosures1. E57002–5. Expansion disk enclosures6. SAS cable connecting expansion disk e

Page 80 - Replacing the midplane board

ResolutionDescriptionErrorCodeSee the error message for details. This list must be cleared toforce a discovery. No action required.(I) Error clearing

Page 81 - Removing the SAS I/O module

ResolutionDescriptionErrorCodethat there are no unsupported enclosures attached. Thesupported enclosures are D2600 and D2700.See the error message for

Page 82 - Replacing the SAS I/O module

ResolutionEventLogEntryTypeDescriptionErrorCodeCheck the provider logs for details.Retry query to provider after threeminutes.WarningEnclosure Provide

Page 83 - Removing the fan module

ResolutionRoot causeType/SeverityDescriptionErrorCodedirectory or permissions are notconfigured properly on this file.remove the current firmwarebundl

Page 84 - Replacing the fan module

ResolutionRoot causeType/SeverityDescriptionErrorCodeRetry the discovery operation.The system was too busy torespond or the Smart ComponentError/Criti

Page 85 - Removing the power supply

ResolutionRoot causeType/SeverityDescriptionErrorCodeEnsure that connectivity betweenthe Enclosure Manager and theThe Enclosure Manager cannotbe reach

Page 86 - Replacing the power supply

C TroubleshootingThis appendix addresses common issues and provides information to resolve them.E5000 Configuration WizardResolutionIssueYou are unabl

Page 87 - Removing the PCIe module

ResolutionIssueThe disk LUNs/volumes are not set up correctly.• Ensure that all disks are fully seated and run the E5000Configuration Wizard again.• R

Page 88 - Replacing the PCIe module

ResolutionIssueThe witness server or share cannot be contacted or used.• Open the Exchange Management Shell or the ExchangeManagement Console and run:

Page 89 - Removing the EMU module

PerformanceResolutionIssueRebalance the load using using theRedistributeActiveDatabases.ps1 scriptAll databases are mounted on one server.The System M

Page 90 - Replacing the EMU module

1. Connect a system (the configuration system) in the environment or a laptop to the EMU port(Figure 9 (page 18)). You can use either a crossover or a

Page 91

D Regulatory compliance noticesThis section contains regulatory notices for the HP ______________________.Regulatory compliance identification numbers

Page 92

off and on, the user is encouraged to try to correct the interference by one or more of the followingmeasures:• Reorient or relocate the receiving ant

Page 93 - Removing the front bezel

Japanese noticesJapanese VCCI-A noticeJapanese VCCI-B noticeJapanese VCCI markingJapanese power cord statementKorean noticesClass A equipmentClass B e

Page 94 - Replacing the front bezel

Taiwanese noticesBSMI Class A noticeTaiwan battery recycle statementVietnamese noticeTaiwanese notices 183

Page 95

Laser compliance noticesEnglish laser noticeThis device may contain a laser that is classified as a Class 1 Laser Product in accordance withU.S. FDA r

Page 96

German laser noticeItalian laser noticeJapanese laser noticeLaser compliance notices 185

Page 97

Spanish laser noticeRecycling noticesEnglish recycling noticeDisposal of waste equipment by users in private household in the European UnionThis symbo

Page 98

Bulgarian recycling noticeИзхвърляне на отпадъчно оборудване от потребители в частни домакинства в ЕвропейскиясъюзТози символ върху продукта или опако

Page 99 - Removing the drive drawer

Estonian recycling noticeÄravisatavate seadmete likvideerimine Euroopa Liidu eramajapidamistesSee märk näitab, et seadet ei tohi visata olmeprügi hulk

Page 100

Greek recycling noticeΑπόρριψη άχρηοτου εξοπλισμού από ιδιώτες χρήστες στην Ευρωπαϊκή ΈνωσηΑυτό το σύμβολο σημαίνει ότι δεν πρέπει να απορρίψετε το πρ

Page 101

4. Configure the EMU:a. Connect to the Enclosure Manager software using an ssh compatible tool like PuTTY. Inthe PuTTY session basic options, enter th

Page 102 - Replacing the drive drawer

Lithuanian recycling noticeNolietotu iekārtu iznīcināšanas noteikumi lietotājiem Eiropas Savienības privātajās mājsaimniecībāsŠis simbols norāda, ka i

Page 103

Slovak recycling noticeLikvidácia vyradených zariadení používateľmi v domácnostiach v Európskej úniiTento symbol znamená, že tento produkt sa nemá lik

Page 104

Battery replacement noticesDutch battery noticeFrench battery notice192 Regulatory compliance notices

Page 105

German battery noticeItalian battery noticeBattery replacement notices 193

Page 106

Japanese battery noticeSpanish battery notice194 Regulatory compliance notices

Page 107

GlossaryCAS Client Access Server. The client access server role is one of five distinct server roles for MicrosoftExchange Server 2010. It supports th

Page 108

IndexSymbols1210m cache moduleremoving and replacing, 1212-port 1GB Ethernet I/O moduleLED behavior, 512-port 1GB Mezz A and B I/O moduleLED behavior,

Page 109

restoring the system, 128failure of componentverifying, 73Federal Communications Commission notice, 180firmwarechecking for version upgrade, 45, 66upd

Page 110

removing and replacing, 85power UID button assemblyremoving and replacing, 84product numberlocating , 14Rrack railsremoving and replacing, 116Rack sta

Page 111 - Removing the enclosure rails

TTaiwanese notices, 183technical support see Support websitestroubleshooting tools, 34component LEDs, 47EMU CLI SHOW commands, 55Event Notifer, 34Insi

Page 112

© Copyright 2011, 2012 Hewlett-Packard Development Company, L.P.Confidential computer software. Valid license from HP required for possession, use or

Page 113

CustomerEMU-dnsName> set passwordNew Password: ********Confirm : ********Changed password for the "Administrator" user account.Custom

Page 114 - Replacing the enclosure rails

Figure 12 Keyboard, mouse, and monitor1. Messaging system enclosure2. Monitor3. Keyboard4. MouseAdding expansion disk enclosures to an installed messa

Page 115

2. Run the E5000 Configuration Wizard on the first server manually from the All Programsshortcut. The wizard recognizes the new storage and creates ne

Page 116 - Removing the server blade

4 Configuring the messaging system softwareThis chapter explains how to configure system software using the E5000 Configuration Wizardand how to deplo

Page 117 - Replacing the server blade

IMPORTANT:• By default, the Replication network is set to a static network (10.0.0.0/30) with IP10.0.0.1 on the first node and 10.0.0.2 on the second

Page 118

5. The wizard displays the status of tasks it must complete before continuing. If the wizard findserrors, it reports them and stops. You must exit the

Page 119

Figure 15 Computer name10. Review the summary report and complete the configuration. The Summary screen lists theconfiguration settings you have made.

Page 120

IMPORTANT: Before proceeding:• Install any available software updates as described in “Upgrading E5000 software” (page 61).• Ensure that the Active Di

Page 121

2. The End User License Agreement Confirmation screen appears. After reading and acceptingthe agreements, click Next.The Jetstress screen appears (Fig

Page 122

Once you make a selection or if you choose to skip the Jetstress test, click Next. ThePrerequisite Checks screen appears (Figure 18 (page 29)).4. The

Page 123 - Replacing the cache module

Contents1 HP E5000 Messaging Systems for Microsoft Exchange...7Features...

Page 124 - Removing the capacitor pack

Shell, or additional addresses can be added later using the Set-AvailabilityGroupPowerShell command.• Witness server name. See http://technet.microsof

Page 125

Figure 19 Deployment statusWhen the process completes, you are prompted to reboot the server. After the reboot, log inagain with Exchange administrato

Page 126 - Removing the Mezzanine NIC

8. After Microsoft Exchange is deployed on the Bay 2 server, accept the prompt to run theAnalyzer. The Microsoft Exchange Best Practices Analyzer wind

Page 127 - Replacing the Mezzanine NIC

each server in the DAG, you must use an external load balancing method. Two possible methodsare:• Use a hardware load balancer.• Use the Exchange data

Page 128 - 8 Messaging system recovery

5 Monitoring and troubleshooting the messaging systemThe messaging system provides several monitoring and troubleshooting options. You can accessthe f

Page 129

2. Expand the tree under System Manager.3. In the tree, select Alerts and Email.Figure 21 Configuring Alerts and Email4. Do one of the following:• Sel

Page 130 - 130 Messaging system recovery

Figure 22 Alert and Email settings5. Complete the following fields:• Name—Enter the name of a recipient (for example, John Doe).• Recipient address—En

Page 131 - 9 Support and other resources

Figure 23 Send test email7. Click Save. The name of the recipient is displayed on the main Alerts and Email window.To configure the SNMP settings:1. I

Page 132 - Rack stability

HP System Management HomepageThe HP System Management Homepage (SMH) is a web-based interface that consolidates andsimplifies single system management

Page 133 - 10 Documentation feedback

Figure 24 System Management Homepage main pageThe page provides system, subsystem, and status views of the server and displays groupings ofsystems and

Page 134 - A Managing the EMU

Best practices for replacing components...69During replacement of the

Page 135 - Authentication

NOTE: A large number of disk errors may indicate that an I/O module has failed. Inspect theI/O module LEDs on the messaging system and any expansion d

Page 136 - 136 Managing the EMU

NetworkThis section shows the status of the network connections.StorageThis section displays information about the following components:• Storage Syst

Page 137 - Authentication 137

NOTE: If read or write cache is enabled the value displayed is 2; otherwise, the value is 3.The Storage Pools page also displays a list of disk drives

Page 138 - Time functions

Table 1 (page 43) shows the description for the messaging system status tray check mark color.Table 1 System status tray descriptionDescriptionIcon ch

Page 139

Figure 29 Hardware statusExchange StatusThe Exchange Status tab provides the overall Microsoft Exchange configuration status (by default).Select any c

Page 140 - 140 Managing the EMU

Figure 30 Exchange statusFirmwareThe Firmware tab indicates whether the firmware of a component is outdated. If the specific firmwarerequires that you

Page 141 - Inventory and status

Figure 31 FirmwareReportsThe Reports tab gathers logs for the hardware, software, Microsoft Windows system configuration,and the Microsoft Exchange di

Page 142 - 142 Managing the EMU

Figure 32 ReportsComponent LEDsLEDs indicate the status of hardware components. This section provides images of the componentLED locations and describ

Page 143 - Inventory and status 143

Table 2 Server blade LEDs status (continued)StatusDescriptionItemOFF = No remote managementGreen = NormalHealth LED2Flashing = BootingAmber = Degraded

Page 144 - 144 Managing the EMU

Table 3 Front LED status (continued)StatusDescriptionItemFlashing amber (1 Hz) = A predictive failure alert has been received forthis drive. Replace t

Page 145 - Inventory and status 145

10 Documentation feedback...133A Managing the EMU...

Page 146 - 146 Managing the EMU

Table 4 SAS hard drive LED combinations (continued)StatusDescriptionItemrebuilt.<and>Drive is not rebuilding<and>Drive is not a member of

Page 147 - Internet control

Table 5 1210m Cache module controller LED status (continued)StatusDescriptionItemGreen flashing (2 Hz) alternating with amber; amber flashing(2 Hz) al

Page 148 - 148 Managing the EMU

Table 7 HP 2-port 1 GB Ethernet I/O modules LEDs statusStatusDescriptionItemSolid green when module health is goodModule health LED1OFF* when module h

Page 149 - Server management

Table 9 Power supply LED statusStatusDescriptionItemGreen = Power on and power supply functioning properly.Power supply1OFF = One or more of the follo

Page 150 - 150 Managing the EMU

Table 11 SAS I/O module LEDs statusStatusDescriptionItemGreen* = HealthySAS Port 11, 2Amber = IssueGreen* = HealthySAS Port 23, 4Amber = IssueGreen =

Page 151 - Server management 151

EMU CLI SHOW commandsUse the EMU CLI SHOW commands described in “Managing the EMU” (page 134) to obtain additionalinformation about component status a

Page 152 - Enclosure control

Figure 44 Recovery LUN ManagerUsing Storage ViewerYou can access Storage Viewer from Manage Storage under System Manager or from the Startmenu on the

Page 153 - Enclosure control 153

Figure 45 Storage Viewer (LUNs view)You can also view details about each drive – bay location, ID, serial number, size, health, andmodel number. In th

Page 154 - 154 Managing the EMU

HP Support websitesUse the “Support and troubleshooting” task at the HP Support & Drivers website (http://www.hp.com/go/support) to troubleshoot p

Page 155 - Enclosure control 155

Manager. A dedicated server is recommended to host both HP Systems Insight Manager andHP Insight Remote Support Advanced.To implement Insight Remote S

Page 156 - Forensic

Japanese power cord statement...182Korean notices...

Page 157 - Forensic 157

To install the tool:1. Navigte to the C:\hpnas\support directory on the server blade.2. Double click Volume_Manager_Install.msi.To use the tool:1. Nav

Page 158 - 158 Managing the EMU

6 Upgrading the messaging systemThe E5000 Messaging System is comprised of a common hardware platform containing two serverblades. Each server runs Wi

Page 159 - Session 159

1. Log in to Server 1 as Domain Administrator.2. Go to www.hp.com/go/support.3. Select Drivers and software.4. Enter E5000 in the Enter a product name

Page 160 - 160 Managing the EMU

firmware versions are currently installed. See “HP System Management Homepage” (page 38)for more information.Figure 49 System summary tab4. If a firmw

Page 161 - Reboot EM (bE)

Figure 50 Firmware tab5. On the Firmware tab, select the box next to each component to be upgraded.6. Click Apply Updates. The status reports that an

Page 162 - Set DHCP IP Address (dH)

Figure 51 Component selected for updateCAUTION: When upgrading the 1210m controller firmware, HP recommends that youperform the upgrade in the followi

Page 163 - Exit Button Menu

Figure 52 Firmware status8. Open the Firmware tab in the System Manager and verify that the upgrade was successful.You can also check the upgrade stat

Page 164 - B E5000 Error Codes

10. Power off the HP E5000 enclosure.11. Push the other server blade back into the enclosure.12. Reconnect the expansion disk enclosures.13. Power on

Page 165

3. Power off the messaging system enclosure by pressing and holding down the power buttonlocated on the back of the enclosure.4. Disconnect the power

Page 166 - System Manager

7 Removing and replacing hardware componentsThis chapter describes procedures for removing and replacing hardware components.Customer self repairHP cu

Page 167

1 HP E5000 Messaging Systems for Microsoft ExchangeThe HP E5000 Messaging System for Microsoft Exchange (“messaging system”) is an integratedhardware-

Page 168 - Firmware Update

Identifying the spare partParts have a nine-character spare part number on their label. For some spare parts, the part numberis available in the syste

Page 169

Figure 53 Exploded view of the systemTable 12 (page 72) lists the CSR replaceable parts for the system.Replaceable parts 71

Page 170 - Storage Viewer

Table 12 Messaging system replaceable partsReplacement type (Cold,Warm, Hot)CSR availabilityPart numberReplaceable unit (RU)ItemColdOptional631117-001

Page 171 - CSP WBEM Providers

Table 12 Messaging system replaceable parts (continued)Replacement type (Cold,Warm, Hot)CSR availabilityPart numberReplaceable unit (RU)ItemWarmOption

Page 172

the controller enclosure blinks. See “HP System Management Homepage” (page 38) for moreinformation.• Look for a blinking amber LED on the component. S

Page 173

Removing the system enclosure from the rack1. Extend the hard drive drawer (Figure 54 (page 75)):a. Press upward on the release button on the hard dri

Page 174

7. Unscrew the retaining screws from the bezel ears, and then remove the enclosure from therack.WARNING! The system enclosure is heavy, even after rem

Page 175

4. Remove the top back panel by pressing the panel release button and lifting the latch to slidethe top back panel off.5. Open the release handle (1,

Page 176 - C Troubleshooting

Removing and replacing the midplane boardRemoving the midplane board1. Verify the failed component as described in “Verifying component failure” (page

Page 177 - Exchange Deployment Tool

8. Unplug the coil power assembly from the midplane board (Figure 61 (page 79)).Figure 61 Unplugging the coil power assembly9. Extend the server blade

Page 178 - Microsoft Exchange

Figure 1 Front view1. Disk drive drawer2. Server blade 1, Bay 13. Server blade 2, Bay 24. Chassis fault LEDFigure 2 Rear view1. System fan2. HP 2-port

Page 179 - Performance

12. Complete the following (Figure 64 (page 80)):a. Loosen the two thumbscrews holding midplane board in place (1).b. Pull the captive locking pin out

Page 180 - FCC rating label

11. Replace the top back panel.12. Reinsert all rear components in the enclosure.13. Replace the enclosure in the rack as described in “Inserting the

Page 181 - European Union notice

5. Push down on the SAS I/O module lever (2, Figure 66 (page 82)), and then remove the failedSAS I/O module (3, Figure 66 (page 82)).NOTE: You may nee

Page 182 - Korean notices

4. Confirm the firmware version.5. Confirm that the system has resumed normal operations.Removing and replacing the fan moduleThere are two fan module

Page 183 - Taiwanese notices

Replacing the fan module1. Insert the replacement fan module (Figure 69 (page 84)).Figure 69 Replacing the fan module2. Verify that the replacement co

Page 184 - Laser compliance notices

5. Complete the following (Figure 71 (page 85)):a. Unplug the cable from the power UID button assembly (1).b. Remove the screw from the power UID butt

Page 185 - Japanese laser notice

Replacing the power supply1. Insert the replacement power supply.2. Plug the power cord into the power supply.3. Verify that the replacement component

Page 186 - Recycling notices

3. Verify that the replacement component is working properly by checking the associated LEDstatus.NOTE: It should take approximately 15 seconds for th

Page 187 - Dutch recycling notice

7. Complete the following (Figure 76 (page 88)):a. Remove the two screws from the bracket of the failed PCIe module (1).b. Remove the bracket (2).c. R

Page 188 - German recycling notice

Figure 78 Installing the PCIe module3. Plug in all cables to the PCIe module in their original locations.4. Power on the server blade by pressing the

Page 189 - Latvian recycling notice

Configuration Wizard and HP E5000 Messaging System Exchange Deployment Tool, which areused to deploy the Exchange servers and storage in their optimal

Page 190 - Romanian recycling notice

Replacing the EMU module1. Insert the replacement EMU module and ensure the release lever locks in place (Figure 80(page 90)).Figure 80 Installing the

Page 191 - Turkish recycling notice

8. Complete the following (Figure 81 (page 91)):a. Unplug the power cable from the server blade backplane by pinching the plug releasemechanism (1).b.

Page 192 - Battery replacement notices

4. Replace the midplane board (Figure 83 (page 92)):a. Pull out the captive locking pin as you lower the board into the enclosure (1).b. Push the capt

Page 193 - German battery notice

Replacing the server airflow baffle1. Install the replacement server blade airflow baffle (Figure 85 (page 93)).Figure 85 Installing the server blade

Page 194 - Spanish battery notice

3. Remove all eight screws from the front bezel (1, Figure 87 (page 94)), and then lift the frontbezel up and out to remove the front bezel (2).NOTE:

Page 195 - Glossary

Removing and replacing the front bezel (full)NOTE: This full procedure is only required if all screws are not accessible due to the position ofthe sys

Page 196 - 196 Index

Replacing the front bezel (full)1. Install the replacement front bezel with the handle at a 90 degree angle, making sure thebottom pins are aligned wi

Page 197

4. Complete the following (Figure 91 (page 97)):a. Disconnect the LED display board from the drive backplane by pinching the ends of theLED display bo

Page 198 - 198 Index

4. Pull the hard drive drawer handle down 90 degrees, and slide out the hard drive drawer.5. Remove all eight screws from front bezel (1, Figure 93 (p

Page 199

Replacing the front LED display board (full)1. Complete the following (Figure 95 (page 99)):a. Install the replacement LED display board (1).b. Replac

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