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HP
E5000 Messaging System for Microsoft
Exchange Administrator Guide
Abstract
This document explains how to install, configure, and maintain all models of the E5000 Messaging System for Micosoft
Exchange. The intended audience is decision makers, IT support staff, and project managers involved in planning and deploying
Microsoft Exchange Server 2010 solutions. For more information on Exchange 2010 terminology and best practices, go to
http://www.hp.com/solutions/activeanswers/exchange. For the latest version of this guide, go to www.hp.com/support/
manuals. Select Solution appliances in the solutions group, and then select an E5000 product.
HP Part Number: 5697-0691
Published: February 2011
Edition: First
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Résumé du contenu

Page 1 - Exchange Administrator Guide

HPE5000 Messaging System for MicrosoftExchange Administrator GuideAbstractThis document explains how to install, configure, and maintain all models of

Page 2 - DateEdition

Figure 3 Network ports6. Server 2, Mezz NIC, port 21. Server 1, NIC, port 17. Server 1, Mezz NIC, port 22. Server 2, NIC port 18. Server 2, Mezz NIC,

Page 3 - Contents

14. Pull the drawer handle down 90 degrees, and slide out the hard driver drawer.15. Remove the plug bracket (2) from the coil power plug by removing

Page 4 - 4 Contents

20. Loosen the two thumbscrews holding the midplane board in place (1), pull the capacitivelocking pin out of the midplane board (2), and then lift th

Page 5 - Contents 5

1. Install the replacement server blade backplane (1), replace the screw (2), and then plug inthe power cable (3).2. Replace the large baffle on the b

Page 6 - 6 Contents

16. Place the enclosure into the rack, and then secure the enclosure by tightening the two retainingscrews.WARNING! The messaging system enclosure is

Page 7 - Messaging system features

1. Power off the system:1. Shut down blade 2 by clicking on Start and then Shut Down while you are connected toblade 1.2. Shut down blade 1 by clickin

Page 8

6. Label each server blade, and then remove both server blades.7. Label and then unplug all cables from the back of the messaging system enclosure.8.

Page 9 - E5000 EMU network connections

1. Press upward on the release button on the hard drive drawer (1).2. Pull the drawer handle down 90 degrees (2).3. Extend the hard drive drawer (3).6

Page 10

3. Extend the hard drive drawer (3).4. Remove all eight screws from the front bezel (1), and then lift the front bezel up and out toremove the front b

Page 11

1. Install the replacement front bezel with the handle at a 90 degree angle making sure thebottom pins are aligned with the bottom holes (1), and repl

Page 12

3. Extend the hard drive drawer (3).3. Label the hard drives.NOTE: Use the drive labels provided with the replacement front bezel (full) to label the

Page 13

Figure 4 Recommended E5300 Messaging System network configuration4. Domain controller1. Clients5. Replication network2. Client/MAPI network6. Firewall

Page 14 - Check the kit contents

8. Remove the enclosure from the rack.WARNING! The messaging system enclosure is heavy, even after removing the hard drives.Always use at least two pe

Page 15 - 1. Messaging system enclosure

4. Place the enclosure into the rack.WARNING! The messaging system enclosure is heavy, even after removing the hard drives.Always use at least two peo

Page 16 - Install E5000 expansion nodes

2. Shut down blade 1 by clicking on Start and then Shut Down while you are connected toblade 2.3. Power off the expansion nodes, if present, by pressi

Page 17 - Power on the messaging system

6. Disconnect the LED display board from the drive backplane by pinching the ends of the LEDdisplay board together (1). Remove the four screws from th

Page 18

NOTE: There are two screws on the bottom, four screws on the sides (two on each side),and two screws hidden behind the handle.3. Close the drive handl

Page 19

3. Extend the hard drive drawer (3).5. Label the hard drives.NOTE: Use the drive labels provided with the replacement LED display board (full) to labe

Page 20

NOTE: There are two screws on the bottom, four screws on the sides (two on each side),and two screws hidden behind the handle.13. Disconnect the LED d

Page 21

1. Install the replacement LED display board (1), replace the four LED display board screws (2),and then reconnect the LED display board to the drive

Page 22 - 4. Mouse

3. Extend the hard drive drawer (3).7. Replace all hard drives.WARNING! Carefully check the drive labels provided with the replacement drives, and the

Page 23

3. Extend the hard drive drawer (3).5. Label the hard drives.NOTE: Use the drive labels provided with the replacement drive drawer when removing thedr

Page 24 - Configuring server software

Figure 5 E5300 Messaging System connection options1. Client/MAPI network2. Replication network3. Connection to EMUPlanning the E5500/E5700 Messaging S

Page 25 - Click Next

NOTE: You must repeat Steps 14 and 15 for the remaining SAS I/O module.15. Press the hard drive drawer release button, and then pull the drawer handle

Page 26

19. Press the release mechanism on the side rail (1), and then pull the hard drive drawer fully outof the enclosure (2).CAUTION: The hard drive drawer

Page 27

3. Align the side rails and then push the replacement drive drawer partially back into themessaging system enclosure until approximately 2 inches of t

Page 28

6. Push the drive drawer fully back into the messaging system enclosure (1) and the handle backinto place (2).7. Replace the top back panel.8. Replace

Page 29

3. Extend the hard drive drawer (3).13. Replace all hard drives.IMPORTANT: Install the hard drives in the same slots from which you removed them or th

Page 30

3. Extend the hard drive drawer (3).4. Locate the failed hard drive.NOTE: The initial indicator LED on the failed drive is amber. Use the hard drive b

Page 31

2. Push the drive drawer back into the messaging system enclosure.3. Verify that the replacement component is working properly by checking the associa

Page 32

NOTE: Use the drive labels provided with the replacement drive drawer rails to label thehard drives to ensure you replace the drives in the correct or

Page 33

12. Remove the plug bracket (2) from the coil power plug by removing the thumbscrew (1).13. Unplug the coil power assembly from the midplane board.14.

Page 34

15. Lift the release tab on the side or bottom rail (1), and then slide the rail toward the front of thedrive drawer to remove (2) the rail.NOTE: Repe

Page 35 - Next steps

Server1/Port 1 and Server2/Port 2 network ports connect to this network.◦◦ The network is labeled as the MAPI network on each server.• Replication net

Page 36

2. Align the replacement drive drawer rail with the three enclosure rails and then push the drivedrawer partially back into the messaging system enclo

Page 37 - Using notification alerts

5. Push the drive drawer fully back into the messaging system enclosure (1) and the handle backinto place (2).6. Replace the top back panel.7. Place t

Page 38

3. Extend the hard drive drawer (3).10. Replace all hard drives.IMPORTANT: Install the hard drives in the same slots from which you removed them or th

Page 39

3. Extend the hard drive drawer (3).3. Label the hard drives.NOTE: Use the drive labels provided with the replacement rack rails to label the hard dri

Page 40

10. Remove the hard drive drawer from the messaging system enclosure.11. Lift the release mechanism on the rail (side or bottom) (1), and then push th

Page 41

2. Align the replacement drive drawer rail with the three enclosure rails and then push the drivedrawer partially back into the messaging system enclo

Page 42

5. Push the drive drawer fully back into the messaging system enclosure (1) and the handle backinto place (2).6. Place the messaging system back in th

Page 43

9. Replace all hard drives.IMPORTANT: Install the hard drives in the same slots from which you removed them or thesystem might fail. Use the drive lab

Page 44 - Hardware Status

5. Place the server blade on a flat, level work surface.WARNING! To reduce the risk of personal injury from hot surfaces, allow the drives andthe inte

Page 45 - Exchange Status

4. Push the button to release the handle (1), pull the handle toward you (2), and then removethe hard drive from the server blade (3).CAUTION: To prev

Page 46 - Firmware

3 Installing the messaging systemThis chapter explains how to install the messaging system hardware.Check the kit contentsRemove the contents, making

Page 47

6. Press the release button on the access panel and slide the access panel to the left to removethe access panel.7. The original cache module is conne

Page 48 - HP System Management Homepage

Replacing the controller cardTo replace the controller card:1. Install the cache module and capacitor in the cache module slot of the replacement cont

Page 49

5. Press the release button on the access panel and slide the access panel to the left to removeit.6. Since the original P1210m cache module is connec

Page 50 - Component Status summary

8. Remove the capacitor pack (2).The P1210m cache module is shown as (1), and the controller card is (3).CAUTION: Wear gloves or use care when removin

Page 51 - Component LEDs

4. Install the capacitor pack bracket and insert the capacitor pack on the chassis wall.5. Install the access panel.6. Install the server blade into t

Page 52

7. Open the ejector latches on each side of the cache module slot.Typically, opening the ejector latches ejects the cache module automatically. If the

Page 53

1. Connect the replacement capacitor pack to the cache module.2. Install the cache module in the cache module slot.3. Install cache module on the cont

Page 54 - Figure 13 Hard drive LEDs

8 Messaging System recoveryThis chapter describes how to use the System Recovery DVD that is provided with your messagingsystem.The E5000 System Recov

Page 55

If you create a backup copy of the System Recovery DVD using a USB Flash Drive, you can alsouse it to restore the system. To create system recovery me

Page 56 - Table 7 (continued)

Restoration in production environmentsIf the E5300 Messaging System was in a production environment and the Exchange data needsto be retained, follow

Page 57

Unpack and rack the messaging system hardwareWARNING! The messaging system enclosure is heavy. Always use at least two people to movethe storage syste

Page 58 - Figure 21 Fan LEDs

9 Support and other resourcesContacting HPHP technical supportFor worldwide technical support information, see the HP support website:http://www.hp.co

Page 59 - EMU CLI SHOW commands

• http://www.hp.com/storage/whitepapers• http://www.hp.com/solutions/activeanswers/exchange• http://h18013.www1.hp.com/products/servers/management/hps

Page 60 - HP Support websites

WARNING! Indicates that failure to follow directions could result in bodily harm or death.CAUTION: Indicates that failure to follow directions could r

Page 61

A EMU referenceCLI referenceThe Command Line Interface is the primary interface for managing the Enclosure Manager. ThisCLI is accessed via secure she

Page 62

AuthenticationThis section defines EM authentication CLI functions.ADD USERSyntaxADD USER "<user name>" ["<password>"]

Page 63

with # represent comments). Each protocol version 2 key consists of the following fields, separatedby spaces: keytype, base64 encoded key, comment. Ke

Page 64

DescriptionSets a user’s password. If you do not supply a password on the command line, you are promptedfor one.Restrictions• Only the Administrator a

Page 65

ADD SSHKEYSyntaxADD SSHKEY <end marker><newline><certificate><newline><end marker>DescriptionAdds an SSH key on the comm

Page 66

Table 17 Universal time zone settings (continued)UCTEtc/UniversalEtc/GMT+9Etc/GMT-4EST5EDTUniversalEtc/UTCEtc/GMT-10Etc/GMT+4Etc/GMTUTCEtc/ZuluEtc/GMT

Page 67

DescriptionDisables the synchronizing of time and date with a remote server using the NTP protocol. Doesnot clear any NTP servers that have been confi

Page 68

2. If you purchased an expansion node, rack and cable the expansion node(s) before movingto the next step.a. Add expansion nodes to the rack by follow

Page 69 - Customer self repair

Restrictions• IPv4 addresses must be in the form ###.###.###.###, where each ### ranges from 0 to255.• IPv6 addresses must be formed without the netwo

Page 70 - Replaceable parts

DescriptionDisplays the current date, time, and time zone settings of the internal Real Time Clock of theEnclosure Manager.RestrictionsNoneSHOW DEVICE

Page 71 - Replaceable parts 71

EMU Type : 1Hw Version : AAux Info : SVN: 2452, HM: 1.2SHOW ENCLOSURE FANSyntaxSHOW ENCLOSURE FAN { ALL | <fan number> }DescriptionDisplays info

Page 72

ExampleEM-78E7D1C12074> show enclosure infoEnclosure Information:Enclosure Name: UnnamedEnclosureEnclosure ID: 0Chassis Part Number: 595271-001Chas

Page 73 - Verifying component failure

Spare Part Number: 579229-001Product Ver: 01SHOW ENCLOSURE STATUSSyntaxSHOW ENCLOSURE STATUSDescriptionDisplays the basic health and status of the enc

Page 74 - Wait times for hard disks

ExampleEM-78E7D1C12074> show enclosure tempLocale Bay # Temp Status Temp Caution Critical---------------------- ----- ----------- -------- -------

Page 75

Manufacturer: HPSerial Number: RT06BK0398Part Number: 580089-B21Spare Part Number: 587311-001Product Ver: X3Blade 2Model: ProLiant BL460c G6Manufactur

Page 76

Firmware Version: noneHwVersion: X4I/O Module Bay: SASAFirmware Version: EE:1209 IE:1209I/O Module Bay: SASBFirmware Version: EE:1209 IE:1209SHOW IOMO

Page 77 - Removing the midplane board

Health Status LED: HealthyI/O Module Bay: PCIE1Status: OKPower: onProduct Name: HP IDP PCIE MODULEPart Number: 615879-001Serial Number: PBCZDAX9VZ602P

Page 78

ExampleEM-78E7D1C12074> show server temp allDevice Bay #1 Temperature InformationLocale Status Temp Caution Critical-------------------------------

Page 79

Figure 8 (page 17) shows an E5700 maximum configuration with 4 expansion nodes.Figure 8 E5700 maximum configuration with 4 expansion nodes1. Messaging

Page 80 - 18. Extend the server blades

Restrictions<ip address> must be in the form ###.###.###, where each ### ranges from 0 to 255.SET EBIPASyntaxSET EBIPA { SERVER } { NETMASK <

Page 81 - Replacing the midplane board

SET IPCONFIGSyntaxSET IPCONFIG { DHCP | STATIC | LOCAL }DescriptionConfigures EM addressing mode to be DCHP, static, or link local. The setting takes

Page 82 - Removing the SAS cable

POWEROFF SERVERSyntaxPOWEROFF SERVER { ALL | <bay#> {[ , | - } <bay#>]} [FORCE]DescriptionSends an asynchronous request for a graceful shu

Page 83 - Replacing the SAS I/O module

DescriptionResets the server bay by momentarily removing all power. This also resets iLO and is a requiredoperation following firmware update of iLO.R

Page 84

exchange between iLO and EM have not normalized, some displayed information may show‘[Unknown]’ or ‘?’.ExampleEM-78E7DC12074> show server namesBay

Page 85 - Removing the drive fan module

RestrictionsThis command functions only if the enclosure power is already on.ExampleEM-78E7DC12074> show server info allServer Blade #1 Information

Page 86

Port 2: 50:01:43:80:06:fe:5a:e1Port 3: 50:01:43:80:06:fe:5a:e2Port 4: 50:01:43:80:06:fe:5a:e3Management Processor Information:Type: iLO2Name: ILOMXQ93

Page 87

Enclosure controlThe commands in the section provide various enclosure control functions.DOWNLOAD CONFIGSyntaxDOWNLOAD CONFIG <URL>DescriptionDo

Page 88

DescriptionThe EM sends a command to the health monitor to enable main DC power (just as if the user hadpressed the enclosure power button).Restrictio

Page 89

DescriptionSets the persistent enclosure ID in the EMU. This ID is displayed on the 2 digit LED display on theEMU module, displayed with SHOW ENCLOSUR

Page 90 - Replacing the power supply

Configure the EMU and iLO management processors as follows on both servers.1. Establish physical connectivity to the EMU port.1. Connect the EMU NIC p

Page 91

RestrictionsNoneSET RACK NAMESyntaxSET RACK NAME "<rack name>"DescriptionSets the user-defined string reported with SHOW RACK NAME com

Page 92 - Removing the Mezzanine NIC

RestrictionsOnly deletes the syslog stored inside the EM itself—not the remote syslog if remote logging isenabled.SHOW SYSLOG SERVERSyntaxSHOW SYSLOG

Page 93

RestrictionsOnly functions if remote syslog is enabled.SET REMOTE SYSLOG SERVERSyntaxSET REMOTE SYSLOG SERVER { <IPv4> | <dns name> }Descr

Page 94 - Replacing the Mezzanine NIC

SessionInteracting with EM via the CLI requires a login-initiated session. A session represents a transientcontext which has state that can be explici

Page 95 - Removing the PCIe module

RestrictionsNoneSET SCRIPTSyntaxSET SCRIPT [MODE] { ON | OFF }DescriptionSets script mode on or off. script mode prevents commands from prompting for

Page 96 - Replacing the PCIe module

NOTE: Once the pause has begun, there is no way to continue the session before time runs out,but you can always terminate the session (form the client

Page 97

Reboot EM (bE)The EM LAN interface is not responding to the remote management software but is configured todo so, or the EM has just been reconfigured

Page 98

3. Press and hold down the UP button for 3 seconds.The EM flashes the display “dH” to indicate acceptance of the command.4. Release the UP button.The

Page 99

B Regulatory compliance noticesThis section contains regulatory notices for the HP ______________________.Regulatory compliance identification numbers

Page 100

off and on, the user is encouraged to try to correct the interference by one or more of the followingmeasures:• Reorient or relocate the receiving ant

Page 101

logged into the iLO, you can change the Administrator password and select theAdministration tab under the User Administration section.3. Under the Adm

Page 102

This compliance is indicated by the following conformity marking placed on the product:This marking is valid for non-Telecom products and EUharmonized

Page 103

Class B equipmentTaiwanese noticesBSMI Class A noticeTaiwan battery recycle statementVietnamese noticeTaiwanese notices 191

Page 104

Laser compliance noticesEnglish laser noticeThis device may contain a laser that is classified as a Class 1 Laser Product in accordance withU.S. FDA r

Page 105

German laser noticeItalian laser noticeJapanese laser noticeLaser compliance notices 193

Page 106 - Removing the front bezel

Spanish laser noticeRecycling noticesEnglish recycling noticeDisposal of waste equipment by users in private household in the European UnionThis symbo

Page 107 - Replacing the front bezel

Bulgarian recycling noticeИзхвърляне на отпадъчно оборудване от потребители в частни домакинства в ЕвропейскиясъюзТози символ върху продукта или опако

Page 108

Estonian recycling noticeÄravisatavate seadmete likvideerimine Euroopa Liidu eramajapidamistesSee märk näitab, et seadet ei tohi visata olmeprügi hulk

Page 109

Greek recycling noticeΑπόρριψη άχρηοτου εξοπλισμού από ιδιώτες χρήστες στην Ευρωπαϊκή ΈνωσηΑυτό το σύμβολο σημαίνει ότι δεν πρέπει να απορρίψετε το πρ

Page 110

Lithuanian recycling noticeNolietotu iekārtu iznīcināšanas noteikumi lietotājiem Eiropas Savienības privātajās mājsaimniecībāsŠis simbols norāda, ka i

Page 111

Slovak recycling noticeLikvidácia vyradených zariadení používateľmi v domácnostiach v Európskej úniiTento symbol znamená, že tento produkt sa nemá lik

Page 112

© Copyright 2011 Hewlett-Packard Development Company, L.P.Confidential computer software. Valid license from HP required for possession, use or copyin

Page 113

1. Connect to the Enclosure Manager software using an ssh compatible tool like PuTTY. Inthe PuTTY session basic options, enter the IP address of the E

Page 114

Battery replacement noticesDutch battery noticeFrench battery notice200 Regulatory compliance notices

Page 115

German battery noticeItalian battery noticeBattery replacement notices 201

Page 116

Japanese battery noticeSpanish battery notice202 Regulatory compliance notices

Page 117

GlossaryCAS Client Access Server. The Client Access server role is one of five distinct server roles for MicrosoftExchange Server 2010. It supports th

Page 118 - Removing the drive drawer

IndexSymbols2-port 1Gb Ethernet I/O moduleLED behavior, 562-port 1Gb Mezz A and B I/O moduleLED behavior, 56Bbattery replacement notices, 200best prac

Page 119

adding to installed E5000 Messaging System, 22installing hardware and cabling, 16Ffactory imagerestoring the system, 147failure of componentverifying,

Page 120 - 16. Extend the drive drawer

LED behavior, 57removing and replacing, 90power UID button assemblyremoving and replacing, 87product numberlocating , 14Rrack railsremoving and replac

Page 121 - Replacing the drive drawer

component LEDs, 51E5000 System Manager, 43EMU CLI SHOW commands, 59Event Notifer, 39Insight Remote Support, 60Microsoft Systems Center Operations Mana

Page 122

2. After you have connected to the EMU, set the following attributes:• EMU (DNS) name• rack name• EMU password• IP addressing method.Example 1 Setting

Page 123

http://www.hp.com/go/ilo. On the iLO web page, select iLO Firmware (under iLO Support &Downloads, on the right), then select Manuals (from menu on

Page 124

7. Rebalance the databases using the RedistributeActiveDatabases.ps1 script located(by default) at \Program Files\Microsoft\Exchange Server\V14\script

Page 125

4 Configuring the messaging system softwareThis chapter explains how to configure system software using the HP E5000 Configuration Wizardand how to de

Page 126

Click Next.4. Set the time zone and then click Next. The correct local time zone is set when the server joinsa domain.Configuring server software 25

Page 127

5. Set the Administrator password and then click Next.26 Configuring the messaging system software

Page 128

6. Set the network configuration. Review each network port configurations and either accept thedefault values or press Edit to change them. Click Next

Page 129

7. Set the computer name and join a domain. Enter the computer name and the name of thedomain that the computer will join. Enter the name and password

Page 130

8. Review the summary report and complete the configuration. The Summary screen lists theconfiguration settings you have made.9. Click Configure to ap

Page 131

Contents1 HP E5000 Messaging Systems for Microsoft Exchange...72 Preparing to install the messaging system...

Page 132 - Removing the enclosure rails

Deploying Microsoft Exchange Server 2010Follow this procedure to deploy Microsoft Exchange Server 2010. Complete the deployment ofMicrosoft Exchange S

Page 133

a. A normal run of the Jetstress test provides a baseline benchmark of the system. HPrecommends that you run the test now, but only if you have suffic

Page 134 - Replacing the enclosure rails

NOTE: When you reach this screen while deploying to the bay 1 server, select First blade.The Exchange Deployment Tool automatically detects whether an

Page 135

• Enter the name of your load-balanced CAS array which is set on the database property.If no load-balanced CAS array is available, see:◦ http://go.mic

Page 136

When the process completes, you are prompted to allow the server to reboot. After the reboot,log in again with Exchange administrator credentials (see

Page 137 - Removing the server blade

The Exchange Best Practices Analyzer is located in the Toolbox node in the Exchange ManagementConsole. You can use the Best Practices Analyzer to conn

Page 138 - Replacing the server blade

IMPORTANT: You must run these tools in a non-production environment to avoid potential lossof data and performance degradation.For more information ab

Page 139 - Removing the controller card

5 Monitoring and troubleshooting the messaging systemThe messaging system provides several monitoring and troubleshooting options. You can accesstroub

Page 140

Table 1 Examples of possible error messages (continued)ResolutionIssueMessage appearsYou are prompted to enter theAdministrator password during theini

Page 141 - Replacing the controller card

Table 1 Examples of possible error messages (continued)ResolutionIssueMessage appearsConnect the cable in the back of theenclosure. If the cable is no

Page 142

6 Updating system software and firmware...63Powering off the messaging system...

Page 143 - Replacing the cache module

1. Click Start→All Programs→HP Management Agents→Event Notifier Config.a. On the Welcome window, click Next.b. Enter your address and mail server info

Page 144 - Removing the capacitor pack

d. Add a user name and address to the Notification Recipient Information dialog box, andthen click OK. Repeat this step for each user.Click Finish aft

Page 145 - Replacing the capacitor pack

e. Select the events for which you want to be notified, and then click OK. HP recommendsthat you select all events.2. To configure the SNMP settings,

Page 146

3. To make SNMP visible externally:1. Select Start→Administrative Tools→Services.2. Select SNMP Service.3. Right click and select Properties to displa

Page 147 - 8 Messaging System recovery

Table 2 System status tray descriptionDescriptionIcon check mark colorThe system is running a supported configuration.GreenThe system is running an un

Page 148 - 148 Messaging System recovery

Exchange StatusThe Exchange Status tab in the System Manager provides the overall Microsoft Exchangeconfiguration status (by default). Click any confi

Page 149

FirmwareThe Firmware tab indicates whether the firmware of a component is outdated. To review thecomponents firmware version status, open the System M

Page 150 - 9 Support and other resources

IMPORTANT: If a firmware update requires a reboot, you must reboot your messaging systemmanually. For more information about firmware updates, see“Upg

Page 151 - Typographic conventions

HP System Management HomepageThe HP System Management Homepage (HP SMH) is a web-based interface that consolidates andsimplifies single system managem

Page 152 - Rack stability

Starting the System Management Homepage applicationTo start the application, double-click the HP System Management Homepage desktop shortcut orenter h

Page 153 - A EMU reference

Restoration in production environments...1499 Support and other resources

Page 154 - Authentication

NOTE: When you remove a disk or disconnect a cable, the System Management HomepageGUI might not display alerts when you click the Refresh button. You

Page 155 - SET USER PASSWORD

• Storage PoolsA list of storage pools associated with the controller displays in the left panel tree view. Selectone of the pool entries to display i

Page 156 - SHOW SSHKEY

Figure 11 Server blade(s) LEDsTable 3 Server blade LEDs statusStatusDescriptionItemBlue = Needs service checkUID LED1Blue flashing = remote management

Page 157 - Time functions

Figure 12 Front LED display boardTable 4 Front LED status descriptionsStatusDescriptionItemGreen = The drive is online, but is not currently active.Ha

Page 158 - DISABLE NTP

NOTE: All these LEDs are off if the enclosure has power but is turned off (see Table 11 (page57)). Then only the equivalent Chassis LEDs (2,3,4) on th

Page 159 - SET NTP SECONDARY

Figure 14 Cache module controller LEDsTable 6 Cache module ontroller LED status descriptionStatusDescriptionItemGreen off, amber on = A backup is in p

Page 160 - Inventory and status

Table 7 (continued)StatusDescriptionItemThe health LED is only green and is either on (Healthy) or off (Poweroff or Faulted).EM health LED3LEDs are of

Page 161 - SHOW DISPLAY EVENTS

Table 9 HP StorageWorks 2-port 1 Gb Ethernet, Mezz A and B I/O modules LEDs status description(continued)StatusDescriptionItemOff* when module health

Page 162 - SHOW ENCLOSURE INFO

Table 11 Chassis switches and indicator LED status description (continued)StatusDescriptionItemGreen when enclosure power is ON.Power button/LED4Amber

Page 163 - SHOW ENCLOSURE POWERSUPPLY

The two fan modules are physically identical, but their control is not. The Fault/health LED on FAN1 is a single bi-color LED controlled by the EMU vi

Page 164 - SHOW ENCLOSURE TEMP

Taiwanese notices...191BSMI Class A noti

Page 165 - SHOW FRU

Type 'HELP' to display a list of valid commands.Type 'HELP <command>' to display detailed information about a specific comma

Page 166 - 166 EMU reference

pronotification, but do not need proservice delivery and integration with a managementplatform.• HP Insight Remote Support Advanced: This software pro

Page 167 - SHOW IOMODULES

Locating the messaging system warranty entitlement labelsYou must locate and identify the serial number and part number for the messaging systemcompon

Page 168 - SHOW SERVER TEMP

6 Updating system software and firmwareThis section explains how to update system software and firmware.Powering off the messaging systemFollow these

Page 169 - Internet control

11. Press OK to exit.12. After Server 1 has completed the update, copy the file HPE5000Update_x_y_z.exe toServer 2 and repeat the update procedure.Upg

Page 170 - SET EM GATEWAY

IMPORTANT: You must check for firmware version upgrades on each server blade. Certainupgrades may only be performed on Server Blade 1, Bay 1, and othe

Page 171 - Server management

3. In the Components Available for Upgrades window, select the box next to each componentto be upgraded. The Component Details box displays the firmwa

Page 172 - RESET SERVER

WARNING! When updating both controllers at the same time, you must update the firmwareto sync it with the pared-down controller. This step takes the v

Page 173 - SHOW SERVER NAMES

The System Manager automatically notifies you when a firmware upgrade is available for ancomponent. If a replacement component is running an earlier f

Page 174 - SHOW SERVER INFO

7 Removing and replacing hardware componentsThis chapter describes procedures for removing and replacing hardware components.Customer self repairHP cu

Page 175 - Restrictions

1 HP E5000 Messaging Systems for Microsoft ExchangeThe HP E5000 Messaging System for Microsoft Exchange (“messaging system”) is an integratedhardware-

Page 176 - SHOW SERVER STATUS

Replaceable partsThis product contains replaceable parts. To identify the replaceable parts, see the individualcomponent guides listed in Table 14 (pa

Page 177 - Enclosure control

Figure 23 Exploded view of the messaging systemTable 13 (page 72) lists the CSR replaceable parts for the messaging system.Replaceable parts 71

Page 178 - SET ENCLOSURE ID

Table 13 Messaging system replaceable partsReplacement type (Cold,Warm, Hot)CSR availabilityPart numberReplaceable unit (RU)ItemColdOptional631117-001

Page 179 - SET FACTORY

Table 14 Related component documentsGuideComponent nameComponentBL460c maintenance and service guideE5460sb bladesServer bladeHP StorageWorks D2600/D2

Page 180 - Forensic

Verifying proper operationAfter replacing a messaging system component, check the following to verify that the componentis operating properly:• If app

Page 181 - TEST SYSLOG

1. Press upward on the release button on the hard drive drawer (1).2. Pull the drawer handle down 90 degrees (2).3. Extend the hard drive drawer (3).5

Page 182 - DISABLE SYSLOG REMOTE

12. Open the release handle (1), and pull up to remove the server interposer board (2).NOTE: You may need to use significant force to accomplish this

Page 183 - CONNECT SERVER

3. Extend the hard drive drawer (3).6. Replace all hard drives.IMPORTANT: Install the hard drives in the same slots from which you removed them or the

Page 184 - SET SESSION TIMEOUT

3. Extend the hard drive drawer (3).5. Label the hard drives.NOTE: Use the drive labels provided with the replacement midplane board when removingthe

Page 185 - Manual button functions

NOTE: Make a note of all module locations so they can be placed back into their originallocations.14. Open the release handle (1), and pull up to remo

Page 186 - Set DHCP IP Address (dH)

Figure 2 HP E5000 Messaging System rear view1. System fan2. HP StorageWorks 2-port Ethernet I/O module (2) (These modules connect to the NIC located o

Page 187 - Exit Button Menu

18. Extend the server blades.19. Remove the server blade airflow baffle from inside the enclosure.20. Unplug the power cable from the server blade mid

Page 188 - FCC rating label

21. Loosen the two thumbscrews holding midplane board in place (1), pull the capacitive lockingpin out of the midplane board (2), and then lift the mi

Page 189 - European Union notice

13. Place the enclosure into the rack, and then tighten the two retaining screws.WARNING! The messaging system enclosure is heavy, even after removing

Page 190 - Korean notices

Replacing the SAS cableTo replace the SAS cable:1. Connect the SAS cable between the messaging system SAS I/O module and the switch.2. Verify that the

Page 191 - Taiwanese notices

1. Insert the replacement SAS I/O module (1), and then push up on the SAS I/O module lever(2) until it locks into place.NOTE: You may need to use sign

Page 192 - Laser compliance notices

Removing the drive fan moduleTo remove the drive fan module:1. Use System Manager to identify the failed component.2. Verify the failed component by c

Page 193 - Japanese laser notice

3. Confirm that the messaging system has resumed normal operations.NOTE: It should take approximately 15 seconds for the LED status to appear.Removing

Page 194 - Recycling notices

2. Verify that the replacement fan module is working properly by checking the associated LEDstatus.3. Confirm that the messaging system has resumed no

Page 195 - Dutch recycling notice

NOTE: Use the drive labels provided with the replacement rear power UID button assemblywhen removing the drives to ensure you replace the drives in th

Page 196 - German recycling notice

11. Unplug the cable from the power UID button assembly (1) and remove the screw from thepower UID button assembly (2). Then remove the faulty power U

Page 197 - Latvian recycling notice

2 Preparing to install the messaging systemBefore you install the messaging system, plan how you will integrate the system into your networkand whethe

Page 198 - Romanian recycling notice

3. Extend the hard drive drawer (3).8. Replace all hard drives.IMPORTANT: Install the hard drives in the same slots from which you removed them or the

Page 199 - Turkish recycling notice

Removing the HP StorageWorks Ethernet I/O moduleTo remove the HP StorgeWorks Ethernet I/O module in the network or Mezz slots of the systemenclosure:1

Page 200 - Battery replacement notices

5. Confirm that the messaging system has resumed normal operations.NOTE: It should take approximately 15 seconds for the LED status to display.Removin

Page 201 - Italian battery notice

8. Open the ejector latches (1) on each side of the cache module slot.Typically, opening the ejector latches ejects the cache module automatically. If

Page 202 - Spanish battery notice

• If the amber LED is not lit, proceed to the next step.8. Open the ejector latches (1) on each side of the cache module slot.Typically, opening the e

Page 203 - Glossary

4. Confirm the firmware version.NOTE: You must reboot the storage solution after updating Mezzanine NIC and server bladefirmware.Removing and replacin

Page 204 - 204 Index

7. Remove the two screws from the bracket of the failed PCIe module (1), remove the bracket(2), and then remove the PCIe card from the failed module (

Page 205

5. Verify that the replacement component is working properly by checking the associated LEDstatus.6. Confirm the system has resumed normal operations.

Page 206 - 206 Index

2. Plug the cables back into the Enclosure Manager Unit module.3. Verify that the new component is working properly by checking the associated LED sta

Page 207

NOTE: Use the drive labels provided with the replacement server blade backplane whenremoving the drives to ensure you replace the drives in the correc

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