
WARNING!
Indicates that failure to follow directions could result in bodily harm or death.
CAUTION:
Indicates that failure to follow directions could result in damage to equipment or data.
IMPORTANT:
Provides clarif
ying information or specific instructions.
NOTE:
Provides additional information.
HP technical support
For worldwide technical support information, see the HP suppor t website:
h
ttp://www.hp
.com/support
Before contacting HP, collect the following information:
• Product model names and numbers
• Technical supp
ort registra tion number (if applicable)
• Product serial numbers
• Error messages
• Operating sys
tem type and revision level
• Detaile d questions
Customer self r epair
HP customer self repair (CSR) programs allow you to repair your StorageWorks product. If a CSR
part needs replacing, HP ships the part directly to you so that you can install it at your convenience.
Some parts do not qualify for CSR. Your HP-authorized service provider will determine whether a repair
can be accomplished by CSR.
For m ore information about CSR, contact your local service provider. For North America, see the CSR
website:
h
ttp://www.hp.com/go/selfrepair
Product warranties
For informa
tion about HP StorageWorks product warranties, see the warranty information website:
h
ttp://www
.hp.com/go/storagewarranty
Registering your tape drive
Once you have installed and tested your HP D2 D Backup System please take a few minutes to register
your product. You can register via the web (w
ww.register.hp.com).
12
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