Hp Netserver L Server series Manuel d'utilisateur télécharger pdf (Page 104)

Chapter 12 Troubleshooting

you need to get assistance from Hewlett-Packard, refer to the HP Netserver

Warranty and Service/Support booklet provided with the Netserver.

WARNING Before removing the cover, always disconnect the power cord

and unplug telephone cables. Disconnect telephone cables to

avoid exposure to shock hazard from telephone ringing

voltages. Disconnect the power cord to avoid exposure to high

energy levels that may cause burns when parts are

short-circuited by metal objects, such as tools or jewelry.

Troubleshooting Sequence

To troubleshoot problems during installation, do the following:

• First, ensure the HP Netserver is configured properly.

Most Netserver problems are the result of incorrect Netserver and SCSI

configurations.

• Verify all cables and boards are securely plugged into the appropriate

connectors or slots.

• If it is a network-related error, determine if the Netserver has enough

memory and hard disk drive capacity.

Refer to the network operating system (NOS) manual.

• Remove all added options to ensure you have isolated the problem to basic

Netserver or its options.

Always replace one and only one option at a time.

NOTE If the Netserver has a large amount of memory installed, it may

take 30 seconds for the first screen to display.

Netserver Will Not Power On

Follow these steps if the power/activity light does not light green after you press

the power-on button, or the Netserver will not power on properly.

NOTE If the heatsink is not properly installed on the processor, the

processor may overheat causing intermittent or unreliable

operation leading to a possible system crash and permanent

damage to the processor.

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Hp Netserver L Server series Manuel d'utilisateur Page 104